Flavours, Fragrances and Aroma Supplier

Placed my first order with this company on 3-16-03. Got it on 3-24-03. A little later than they said but considering what had happened in the mean time it is certainly understandable. My modem was exactly as advertised and packaged pretty well, it arrived in good shape. It came with all the software and drivers, instructions and they even threw in a phone line. I thought that was nice. The only thing I would maybe have liked was an email letting me know when it shipped. With their free shipping anything under two pounds goes USPS and there is no way to track it. All in all, considering this was a first order, I would shop with them again.

I ordered a USR Megahertz XJ5560 PCcard modem ($28.) on 4/2/03, and it arrived on 4/5/03. Packaging was adequate (parts bag inside a small manila envelope), but the driver disks and docs provided padding and support. They were helpful (if somewhat abrupt) on the phone prior to the order, but I received more than I expected. I would definitely order from them again. Just be careful that you know exactly what you are ordering; in my case, their description implied the card was OEM (like IBM), but made by 3COM. I did get the "genuine article," though.

Hope I get the item as fast as it was to order it. Thanks. Update: Item arrived in excellent condition and right on time . Customer service was spot on and prompt. I couldn't be happier with my shopping experience, and will be back soon for another purchase.

Great site, found the mouse and speakers that i was looking for (at a very reasonable price) It took about 1.5 weeks from order placement to front door. Very happy with the service. I will be shopping at Go Electronic more often!! ^_^/ cheers!!

Absolute waste of time and effort dealing with this company. They practice some pretty unethical business practices and put the blame on you as a customer. Placed an order and item was in stock and charged me and had "shipped" on the order information. Called to check in on the status and they told me they sold my item out from under me to someone else and refuse to fulfill the order at the original purchase price despite having more stock. They expect me to wait another month until December to receive the order at the already purchased price because they aren't willing to make any corrections to their mistake. It was supposed to be shipped today (Nov.8/2022) On top of that they are trying to gouge me with a new price to fulfill the order sooner from their own warehouse despite them having stock and having the full ability to fulfill the order. They had the audacity to bring up their profit margins as a reason they cant be bothered to fulfill my order properly (over about a less than 20$ difference.) despite the delays and their own screw up. Zero compromise and frankly it speaks volumes about them as a business and their customer service. Extremely petty and shoddy customer service. AVOID CENDIRECT AT ALL COSTS.

Over the last two years I have placed three orders with this company on-line. All orders were shipped promptly and all products arrived in working condition. As I have had no problems I cannot say how they would deal with one if it arises.

Mark from FragStore sent two emails; one to say thanks for ordering and another as a confirmation of shipment. The Teflon Mouse Tape arrived in one week and I am using it right now. My mouse is very easy to move during game play and everything else I do with my computer. Great price and great service. For a total of $2.00 including shipping I have enough for six applications!

Ordered 6/19/03 Shipped 6/23/03 Received 6/30/03 to southern california, usa Shipping time was about average; hoped it'd be faster but not complaining. Also watch out for non-ssl ordering. Shipping cost was $0.60USD for 2 strips--i got extra--(in envelope; might want to ask FragStore to put the strips between cardboard or stiff plastic to avoid bends during shipment) Great product. I'm using the teflon strips on my MX700 and it feels really slick on my 2yr old used-and-abused everglide large attack pad. I wonder how much slicker it'll feel after when my everglide giganta comes in the mail (ordered from another e-tailer). If it means anything, the reviews weren't joking when they said you can move the mouse by blowing on it :)

I pre-ordered an Asus Zenbook Pro Duo, and due to production delays at the manufacturer it took longer to arrive than I initially expected. However, Excaliber reached out to me to let me know about the delay, and they provided me with a few options for proceeding, which I thought was more than fair. They then quickly customized the laptop to my specifications (I ordered an upgraded hard drive), and they shipped it to me shortly thereafter. I appreciated their excellent communication throughout the process.

I just bought my Asus Rog Strix Scar III from ExcaliberPC last Monday with two add-on SSDs and I also got a lot of free bundles (about 8 items of those with total value is over $400). ExcaliberPC customized it really fast within 2 days and on late Wednesday, my laptop was shipped. I got it on that Saturday and my laptop came with a perfect condition with no any damage and defective. I'm very satisfied with my order. Thanks for ExcaliberPC!!!!

I sent an order for 5 cases and 3 drive racks. They received my cashier's check on the day listed above after having discussed the items for several weeks prior by e-mail. I had no acknowledgment until I asked July 23, when I was told they had to wait for the (CASHIER'S) check to clear. This was a small order to see if they were trustworthy, and I am not impressed. Will report later if and when and how they ship. Note after receiving: Packing was done well, shipment was as promised (just really late by a week), communication not too smooth - It took them a week to basically acknowledge they had received my guaranteed payment, and if I had waited for them to figure it out, I might still be waiting.

On 5/17/17 I ordered a IPC-G3370S server case for $120.00 from P-Link and received a damaged unit. I sent P-Link photos of the damage, and asked for a replacement case. After a two-week hiatus while apparently the entire company took a vacation, they instead asked if they could send only a new faceplate and I regretfully agreed to their offer. After several more email inquiries about the status, I finally received and attempted to install the faceplate. At this point I discovered that the entire chassis was warped more than I had originally estimated, and I again asked P-Link for a complete replacement. Customer service rep "Sean" then chastised me for agreeing to let them send only the faceplate, and asked me to return all of the parts at my expense so he could reimburse me for the return shipping and send a new case. I paid $65.21 for FedEx Ground shipping (my least expensive option), and then "Sean" refused to honor our agreement when he received the damaged merchandise. So I asked for a full refund on 7/6/17, followed be several more inquiries about the status of the refund during the next month. On 8/1/17 I finally received a reply that I would receive a $120.00 refund, but I would not be reimbursed for the RMA shipping. After another series of email exchanges with P-Link, I finally informed them on 8/4/17 that I would contact the Better Business Bureau and seek legal action against them. I was promised that I would receive a refund the following Monday. When I saw on 8/7/17 that I had received only a $100.00 refund, I again contacted P-Link and was told that they had deducted $20.00 from the refund to cover the shipping cost for the replacement faceplate (the same faceplate that they asked me to accept in lieu of the complete exchange that I originally requested). This company is very fraudulent and very frustrating to deal with. Please avoid my mistake and take your business to another reputable vendor.

This is the second purchase I have made from PC MicroStore in the last two weeks and both orders have gone very smoothly. They have excellent prices on their clearance items, combine this with fast shipping and you have an unbeatable solution!

I ordered a usb card reader on OCT 10th. It didn't arrive until the 17th. Thats fine since the shipping was free. But then they sent the wrong item. So did they expedite the replacement? Of course not. Another week for the replacement. On the 23rd of October I actually recieved the item I originally ordered.

My second experience buying from Carmans, my first was an Oly 5050 earlier this year. Now I am the very happy owner of a Canon Digital Rebel. Again the purchase was faultless. Phoned with my order (a Sunday evening), the fellow I spoke with was very pleasant and knowledgable about the products I was wanting to purchase. Avilability was confirmed, and I was given an arrival date - he was wrong on that, it was supposed to arrive Wednesday, I was able to pick it up Tuesday afternoon, well if I'd had it delivered it would have been Wednesday (this is across the continent) My Rebel arrived with the extras - tele zoom lens, CF card, extra battery, filters in perfect condition. A few days later I decided my old case wasn't right, called again, ordered a new case (at half the retail locally), it arrived in a few days - again, perfect, just as I ordered. Overall I saved about 25% over local prices, plus the bonus in service. I'm pleased, and I suspect they will sell me my next camera as well as any accessories along the way.

ABSOLUTELY UNACCEPTABLE service Placed an order for a Lowepro CompuRover Backpack on December 6th from their eBay store (ProDigital2000). Paid instantly via PayPal and was confirmed by their CSR named Amy that payment was indeed received the same time I placed the order. One week later I still did not see any indication of the order being shipped. I called them first thing in the morning on December 17th and Amy told me that the order has not been shipped for unknown reason and that she would look into it and call me back but I never received a call back that day. I strongly emphasized that I needed this bag by Christmas. They could have shipped it on that day and the shipment could have arrived around Christmas, but they did not. I called again first thing in the morning the next day Dec 18th, she told me she has no idea what happened to my order and that she would check with her supervisor to see if it would be possible to expedite the shipment to me in time for Christmas. I called again on Dec 19th to get a status update (they should've called me, not the other way around). She told me it would cost them $130 to overnight the bag to me via UPS so that obviously isn't going to happen (which is understandable, since the invoice total was only $169 incl shipping and taxes). She offered me two choices, first is to cancel the order and receive a full refund, or to have them ship the order out that day and expect it to arrive sometime between christmas and new years. I chose to have the bag ship on that day for two reasons. #1, I want the bag, not a refund, especially after two weeks of no status updates. #2, I wanted to give them another choice as Amy has been helpful (but disorganized). On Thursday morning, Amy left a message in my Voicemail notifying me that my bag was actually shipped on Dec 6th, the same day I placed my order, and gave me the tracking number. I was really excited when I received that message, but it became a disappointment almost immediately after. I called UPS immediately upon receiving the tracking number from Amy. UPS told me the package is on its way back to Ontario (where it shipped from), because it arrived on Dec 12th and they only hold packages for 5 business days. Amy left me that message on December 20th. To rephrase, I had no idea the order arrived on the 12th for pickup until Dec 20, and by then it was already on its way back to the sender. Yet, all the communication in between us did not mention anything about the order being shipped until it was way too late. Not to mention I had to take the initiative to call them every time. After the bad news from UPS, I immediately called Carman's the same day (Thursday Dec 20th) and left a message explaining the situation and expect a call from them to resolve the problem. As expected, I never received a call back. They also don't seem to read/reply to emails, as I have sent multiple emails to them reminding them to ship the item over the duration of this incident, before I took the initiative to call them via telephone. Monday Dec 21, I called them to check out on the situation, and it looks like I wont be getting my bag anytime before New Years. I totally lost confidence in them and asked to just cancel my order. The CSR told me I can cancel the order, but I would need to pay the shipping and restocking fee, as it was I who did not pick up the order. I tried to explain the situation and he said he will need to speak to his supervisor. Now I am here waiting for a call back from them (which probably wont happen given my experience with them). In short, placed my order Dec 6th and expected to receive it before Christmas. It is now the 24th, almost 3 weeks later - still no bag. Their CSR never took the initiative to keep me updated on the situation. They were disorganized as they had no clue that my order was shipped on the 6th, and I was never notified that it was. It is understandable that it can become very hectic for them during the Christmas season, but even then this is still unacceptable. Attitude of their CSR was excellent, but it ends there.... EXTREMELY dissatisfied, will NOT purchase from them again. UPDATE: Thursday Dec 24th, still no call from them. I had to call them again and the same person picked up the phone and told me he will need to talk to his supervisor and will call me back (the same thing he said the last time i called). THIS IS RIDICULOUS. This time I asked him "Am I really going to get a call back this time? because it never happened everytime it is promised." He said definitely and i asked "exactly by when would i get a call? End of today?". He said "Possibly tomorrow". It is now Dec 30th, 24 days after the order and payment was processed and I HAVE NOT RECEIVED MY ORDER, and every single time I had to call them to get nothing but a promised call back, which DOES NOT happen. BUYER BEWARE! stay away from them at all costs!

I recently ordered a chotto shot camera from japan video games. I placed my order Monday and it was at my house by Wednesday. But what really astounds me is that I placed the order incorrectly and they were able to correct it same day no hassle and still have time to ship it out no problem. Next time you think about ordering from your imports from anywhere else check out japan video games first.

I took a chance with this company because they had a very difficult to find console to pc controller adapter for a reasonable price. I ordered this on Friday and received it on MONDAY! This was with basic usps shipping. The item arrived new and as described. Definitely going to keep them in mind for future purchases.

I needed drive caddies for my Dell T410 servers... Dell won't sell them without hard drives, and they won't sell hard drives because of the hard drive shortage. I found SCSI4ME through a Google search. I ordered six caddies and chose second day shipping. I received the caddies the very next day. They were new, and in perfect condition. I went to install them and they didn't work... the hard drives wouldn't fire up. I wrote to the company about getting replacements and within five minutes I got an email telling me what to do to fix the problem (I mounted the drives in the wrong holes). Strongly recommend SCSI4ME for their prompt, speedy service, and even better customer service!

Placed my original order the evening of the 18th and realized the next day that I needed something added to my original order. Called the next morning and was able to easily order the additional item without hassle. Everything arrived in excellent condition in a very timely manner. Highly recommended, I will definately be shopping there again for any future SCSI needs.

Bought a Nikon D90, paid about $70 less than I would have at retailers I typically deal with. The camera arrived within a week with free shipping. The only potential complaint I have is that I'm mildly suspicous this is a refurb, which it was not labeled as anywhere on their site, because the manual is clearly not new and the box was a bit wrinkled/bent up on the lid around the tab where you open it. If it IS a refurb, I paid about $70 more than a refurbed D90 would have cost me locally, but there are no signs of use or refurbed-ness on the camera or accessories, so I can't prove anything and can't complain too much. Just so long as it really DOES have the 1 year Nikon warranty it allegedly came with -- hopefully I never need to find out...

I had purchased from Butterfly Photo in the past and had been quite satisfied but my recent experience has changed that perception dramatically. I purchased a TV and paid extra for a so called "White Glove" delivery. The carrier was absolutely terrible and after three weeks my TV is still in a city seven hours away. When trying to contact Butterfly Photo I was placed on hold for over an hour. When I finally did get through I was assured the matter would be handled and absolutely nothing was done. I contacted the carrier directly and they were even less help. I would never even consider purchasing anything from this unreliable merchant again!

I got a Logitech Trackball from Pixmania. All was smooth until I noticed a factory fault in one button. I returned it and asked for a refund. 11 days later I get a confirmation for a refund. 7 days later I was still waiting! They said there was a difficulty (they didn't explain!?) but money would be refunded that same week (that was Monday). Friday I called again, and only then did they order the refund!? 11+7+5=24 days for a "refund order"! No actual refund! That's a month waiting for your money!

I purchased a camera (Pentax digital), and subsequently a camera lens from pixmania. The product was returned to Pixmania through their ZenEngagement program. It took 2 months and repeated pestering to get the product sorted and the refund processed. I am now ANOTHER two months into the refund re-issue process because of issues with the lens. The company does not provide phone customer service if you order online (at all), be advised. Do not use this merchant.

I ordered two sticks of their dirt cheap ddr ram, opting for both the memory test and the upgrade to "major brands". It took me 6 days to get it using normal USPS shipping to Alaska. I have no complaints, just thought I'd give them some extra "karma" for doing a good job.

I would rate this company as poor to "never shop here again" I ordered memory, Dual channel DDR 400 PC3200 for my brand new Athlon 3200+ nForce2 Chipset. It craps out on me, as this is a mission critical server that runs my whole business, and web server they demand that I take the memory out, sent it to them, but wonlt send replacement first, I realize no cross-shipping, but they wouldn't even allow me to buy a new set, overnight it then RMA my old stuff, because they said I would incur a 75 dollar Restocking fee. Didn't make a lick of difference if the memory was bad OR good. I sent the memory out week before X-Mas...it is now the 27th, they haven't contacted me for two weeks, and My business webserver is running at a power loss for over two weeks. God knows how much revenue I have lost because of this companies inability to work with me, and to further make me mad, they tell me that it may take 15 days to get my replacement shipped and a week to get to me. This company does NOT care if you have things to do with your computer, they got my money, they reply to my e-mails once every 3 days, I type a book size message explaining the need to expedite...they type simple sentences consisting of 5 words or less. I REFUSE to buy from them...take your chance...They are a good company IF your product works...and you do NOT need to RMA anything!!! I recommend Running away from this company, god knows how many times this has happened to people, I even asked to have the owner of the company call me...they refused saying he couldn't speak english.

Do NOT buy from this company...ordered a grip on April 22nd and I have been waiting on it. Checked shipping and now I find out it MIGHT get here by May 1st?? From Ohio to Chicago in 9 days? I could have walked there and back in less time. Then when I called a condescending CS rep said sorry, you can send it back but I have to pay for shipping??? Send it back??? I HAVEN'T received it yet!!! STAY AWAY

I ordered 3 shafts and ferrel to be shipped to south africa, paid a huge amount for the taxes and ups speedy delivery, after 3 weeks I began to enquire, ( apple products and porsche design items. take maximum 7 days from date of order to deliver to my doorstep ) ups -i parcel came up with the one lame excuse after the other, even/tually they are not responding to any enquiries, needless to say the order has not arrived , 7 weeks after the order... I contacted golfworks for a refund of my monies, due to non delivery... they didn’t even respond. In short you place an order, pay for it and they simply don’t deliver it. Seems to me they simply steal the money . STAY AWAY PLEASE

Today is July 19th, i ordered an item from Wicked Cool Stuff on July 9th, i do a lot of shopping using the Web, and have seen this kind of crap before, as of today i have herd Nothiing from this company as far as shipping is concerned, i have tried everything i know too try and contact them, no luck, as a matter of fact, there is "NO" way to contact them, as i said i have been down this road before with scam people selling on the internet, they will wait until the end of the month THEN grab their money out of my your account and that will be the last you will see of them, DO "NOT" PLACE AN ORDER WITH WICKED COOL STUFF,.......THEY WILL TAKE YOUR MONEY AND RUN

Placed an order 4-24-2020. It's now 6-4-2020 and the only thing they did was take my payment. Have tried countless times to email their customer service but email doesn't go through. A day or two later I get a notice unable to deliver. No phone to contact them. DO NOT ORDER FROM THEM UNLESS YOU HAVE $ to waste. I've done many many online orders and have never run across such an awful site. Run away!

I am a buyer for a manufacturing facility. We had terms when I ordered from them in May. However, now in July I am supposed to order through their website instead of sending them a purchase order and pay by credit card at the time of placing the order. When I send questions to their customer service email I get plenty of runaround, but no answers. TERRIBLE customer service!! I'm sourcing my parts elsewhere from now on.

Ordered some parts on July 13 and received an email the same day saying the order has been shipped and should arrive in 7-10 days. It arrived today, July 30, so it was later than promised but package was in good condition. Futurlec is based in Australia but package was sent from Hong Kong so they may not have components in-house and rely on another company to fulfill their orders and have little control over what components are really available at time of order.

I was a frequent customer with Memory Express for all my computer needs, and recently purchased quite a few items from the store in in Edmonton North - 13629 - St. Albert Trail, but had a very bad experience with the customer service there. The guys at the customer service here are not professional at all, and instead of trying to help you, will only try to get rid of you in any way they can. I had a small problem with my motherboard and was trying to get some advice in solving it, (HDMI wasn't working) instead of try to help, he just kept chasing me away, refusing to say anything unless I bring the computer in front of him to see it not working. I think the loser assumed I wanted my money back or something, while I just needed some help fixing it. It turned out to be a jumper setting which took me another few days to figure out. Unfortunately I had to go in a second time since my mail in rebate was rejected. Apparently the rebate that was posted in Memory ex. website was applicable to another store. So ME claims the manufacture made a mistake by giving them a wrong code and the manufacture claims that ME made a mistake by posting the wrong info. So I don't get any rebate back. And this time another really adamant guy in the same store customer service, when I tell him this, all he does is printout the rebate and tells me to don't depend on mail in rebate, that's it. These guys don't give a damn about the customer at all, I think the management has to really give their staff some customer service training, and get rid of some of there stone faced losers.

When we were planning to buy graphic card during boxing week of 2019 and went to memory express, Calgary south location. They were telling me that we do have policy of price match and they did price match for graphic card. When we were planning to buy cooling fans and gone to memory express during same boxing week and asked for price match. They were telling me that we can't do during boxing week. Then I told him that you guys did just yesterday (during same boxing week) and his manager was telling me that that was just courtesy. He was providing completely irrelevant justification. This is double standard. They have low price guarantee and beat any Canadian store within 15 days of purchase from memory express which is clearly written on their web-site but they didn't follow even though we have purchased computer parts over C$1800. They don't have good sales staff and store manager. They don't have any courtesy.

Ordered a laptop motherboard .great company fast delivery..works great ..thanks

I ordered a PCGA-PRZ1 port replicator for my Sony Vaio PCG-Z1RA. Pros: Arrived 3 days ahead of schedule, packaged nicely, no apparent damage. Perfect for my college studies where I carry my laptop around frequently. Customer service was easy, and provided me with a tracking number for my package. Pricing was fairly reasonable and low compared to sonystyle.com, which was $199 with free shipping. The total I paid for was $154 + $15 = $169, so I saved about $30 after shipping. Cons: Did not include original box, so I could not register my port replicator. Not even sure if this product was new, since it wasn't in it's original box, but had most of its packaging. Shipping was outrageous for such a light product (2 lbs cost $15 for Airborne Express ground). Not sure if the product was insured. Overall was pretty good. I just hope this port replicator doesn't break.

Purchased a Min DisplayPort to HDMI Adapter with standard free shipping for only $8 and received it in five days!

TheWireless USA alias SF Planet, delivered to me the BlueAnt Q2 that I had ordered from them. It worked for a few hours and suddenly died. Impossible to get it charged again, doesn't power on anymore. This online business is clearly a fraud. They take your money the day you order, and then send you a poor copy of what you ordered. They are operating from China. Don't buy anything from them.

I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders

I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away

I needed a hard to find 5.25" motherboard for a GPS system at a golf course. It went out the Thursday before Memorial Day weekend and we really needed the machine up and running. I found it online at Orbit Micro and had it the next morning. The price was good and the packaging was spectacular, couldn't have hurt it if you had thrown it off a roof. I am extremely pleased with the service that I received. Will do business with again.

Bought a PCI Express 8x to 16x adapter that allowed me to use a PCI-E v2.0 x16 video card into a PCI-E x8 slot, as x8 video cards are not available. The adapter was shipped immediately, and arrived as expected. Very happy!

I have just received my first order with this company. The transaction was easy, and shipment was fast. Although I didn't have much "personal" contact from them, they did send email confirmations for every step, including my tracking nubmer. So far, so good!

I recently placed an order with VertexPC. The transaction was very pleasurable and easy. I got my shipment very fast. I received email confirmations from the company with all tracking information included! Thumbs up to Vertex PC. Thank you, Jean

Item showed as $77.99 when i saw it on the site. I placed in my basket and it was $82.99. I called customer service with no result other than a stubborn girl who had been working for superbiiz.com for 5 years said she couldn't do anything for me. So i went on the chat and spoke to Libby who helped me and honored the rate and now I'm yet another happy customer thanks to sweet Libby

I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google.com/shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.

I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else. Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well. Customer service emailed me every step in the process and answered any questions I had before purchasing. Im very happy with my purchase and will be back to shop with them again for sure.

This company should be investigated. Stay away or at least look around for other reviews on different sites. $220 monitor ordered online with no obvious mention that it was refurbished, and I am sure I looked for this info. Only worked for half a day and cannot be replaced since it was (surprise) the last unit. No other similar product and they agreed for a refund, but: I have to pay to ship the $20lbs back. Since I argued that they should incur the cost of their mistake, I was told that they kindly waved the 20% restocking fee (for a dead product), and that they would put it back since I was (sic) childish and vindictive to think about filing complaints and posting reviews, although they are not affiliated with the BBB, which in itself says a lot. I now read that they also ship for free, but add this charge back if you return the equipment. In my case, I would lose $178 for nothing and they get the monitor back to rob someone else. Save yourself the stress and the hassle. Pay $20-$50 more and get something new from a reliable and honorable source that will arrive on time and work.

I ordered my Cobalt Flux on 30 Mar 2007. It is now June 19th and I just received it today. I was highly upset with the wait time. I was informed that it would only be 4 to 6 weeks. It took a whopping 12 weeks to receive my pad. It wasn't until I inquired about the status of my order did I find out that they were backordered on the control boxes needed to operate the pad. I have no problem with that, but I would've appreciated it if their website was updated to inform customers about the backorder; or just send me a courtesy e-mail explaining the backorder situation. I became frustrated with waiting and decided to cancel my order and order an Afterburner dance pad after waiting for 9 weeks. They said that they could only refund me half of the shipping costs for an object that hadn't been shipped yet. What is that about?? HORRIBLE customer service in my opinion. The pad, however, is excellent. Everything came in working order. I hooked it up and plugged it in and played. The only complaint I have is how cheap the control box looks. I waited 6 extra weeks for the thing and I expected them to put as much thought into that control box as they did the pad itself. It looked like something I could build and solder together myself. It does appear solid enough that I don't predict any problems with it in the forseeable future. But that remains to be seen. Overall I am pleased with my purchase. Only time will tell if it is truly worth the wait. I figure if I'm paying $350 on a dance pad I should at least get decent customer service. Is that too much to ask for in this day and age?

I ordered a pad at the end of January and received my pads shortly after ( a little over 1 week)the order was processed. So far my experience has been good, although my only complaint would be that the pad does tend to shift a little on any complicated (read heavy) songs.(hardwood floors) Also the standard pads make it somewhat difficult to determine where each arrow is on the pad at times. (at least for me) That being said the pad sensitivity is great, as well as the durability living up to its name so far. The only things I would like to change is ordering the materials to raise the corners and center to help my playing quality. The one other thing is I will probably end up putting something underneath the pads to prevent movement.

I have ordered DVD's from CD Universe for about a year now. Making 4 or 5 purchases in that time, I have discovered that this company cares about it's customers. The prices are very good. The shipping of 3-7 days is great. If the items are in-stock, they usually show up at my door in 2-3 days. Will definitely use them in the future. I highly recommend them to everyone.

I've ordered from cduniverse.com many times over the course of the past few years. I've got nothing but great things to say about this place. Where to begin? I've purchased numerous music CD's. They're always the cheapest...especially when compared to Amazon. Shipping is fast and packaging is good. I've never had a damaged product and nothing has ever taken longer than 5 days to receive. My latest purchase came today. Actually, I purchased 3 DVD's yesterday, and then purchased a 4th today. All the DVD's were $2 to $8 cheaper than Amazon. Further, with the purchase I made this morning, it actually gave me the opportunity to include it with the order I made yesterday without increasing my shipping charges. You know that most other companies will not let you combine multiple orders over multiple days since they want to gouge you on shipping. I could't believe that CDUNIVERSE.COM gave me that option. *NOTE - if you're buying a music CD, they have 30 second snippets of EVERY song on the CD that you can preview. GREAT FEATURE. Most other sites only let you preview half the songs. Bottom Line: Do not hesitate to buy from this site. Great prices, fast shipping, good packaging, good purchasing/shipping updates via email. They're fantastic!!!

I ordered two items from GameBaz - one through the site itself, and one through their Shopping@Japan service. The quality of service is far beyond 99% of online retailers (especially in terms of communication), shipping was fast enough, and the Shopping@Japan service is comparable to similar services in terms of price, but much less painful (you don't have to sign up for an account and make a deposit in advance; you just send them the webpage you wish to order from, and they inform you of all fees). If I have one complaint, it is that their prices seem to be all over the map. You can find deals, certainly, but some items cost way more than the standard market price. I think this is a function of their prices being strongly influenced by their own supply. In any case, I highly recommend GameBaz; I came away completely satisfied and will order from them again in the future.

I was contacted by the staff of Gamebaz after I could not pick up my package from the Austrian post office in time before it was sent back to Japan. The Gamebaz team contacted me the same week without needing to be asked and arranged for re-shipment right away. I was very pleased with the fast and efficient service Gamebaz provided, and the friendliness and politeness of the staff I talked to. Thank you, Reino Hoeltl

I ordered a case for my wife,s ipad and a few other items total $90.85 on dec 2, 2011, when they sent the order conformation the total charge was $9,000.00 and stated it was a preorder( had no idea what that was) and after I paid for a 3 day shipment the pre order meant that it would not be sent out until 10 days. I canceld my order on the 9th of dec. and the chose to mail it anyway on the 12th of dec. I never recieved the package so the mailman returned it. I had to dispute this with my credit card company. and was charged only for the shipping each way. these people are terrible to deal with I would check out ther reviews befor I did any business with them.

June 30, 2005: company refuses to honor a 15% discount code listed on their own site, telling me it's expired. The page listing the promo offer for 15% off is live on their site, with no expiration date listed. Very disappointing that they will not honor their own advertised specials.

I have never had such a bad experience with an online merchant. I placed an order on Dec. 8th. I have yet to receive confirmation of my order despite 2 emails and 2 telephone calls. I have no idea if there was a problem with my order or if it will be here by Christmas

I order from Funagain every year when the Games Magazine's Game-of-the-Year list come out. I love being able to see the top games, read reviews to see if they really sound like fun, and to fill out my order with some games I wouldn't have thought of trying. So far, Funagain's recommendations haven't let me down!

Ordered dell laptop hinges and was delivered to India in about 10 days in great condition. Thanks!

I received outstanding service from Krista. There was an issue with part compatibility that she figured out and took care of the problem. Excellent communications and responsiveness. I primarily have Dell hardware and will be using Parts People in the future. VERY fast shipping too. So rare to get great service anymore. Thanks!

Wanted to add my 2 cents to the reviews I saw here. I've been buying from KO for several years now and have not gotten anything but excellent products and services. Bushnell binoc's don't hold a candle to the BPOC tank binocs I bought from there. I've only gotten great service from Lee and the guys at KO. The Kobra never leaves my AK and I've never had a complaint.

I am very pleased with the rifle scope that I purchased from KO and it only took 3 days for it to get to me. I have used the scope and it works exactly as advertised. I would recommend them to others

As a systems builder located in IL, we have to say that we have had nothing but EXCELLENT service with all of our purchases. We have purchased over 40+ cases and Joe Briggs goes the extra mile to ensure that our orders ship out as quickly as possible, usually the same day. For those customers that have had problems with an order and future customers, please understand that computer components are very temperamental and it makes no sense to blame the builder or seller for a manufacturer failure. Not all problems are easily resolved with just a phone call, it would be nice but it's not that simple. So PLEASE allow any company ample time to resolve an issue should you have one before posting bad comments. We had a shipment of WD Hard Drives Green Drives and 5 out of 8 were defective. It's a manufacturer problem as they drives would be recognized and the next minute not be. Thankfully, our customers were understanding that it was not our fault and we sent replacements immediately. Thanks Joe for all your hard work and dedication, it will not go unrewarded.

Bought a cpu for cheap online about 1 month ago Shipped fast and received fast. 100% working fine. Price was pretty good at the time.

Ordered Disgaea around 1:28pm Monday paid by Paypal, received order confirmation email at 3:14pm. Received shipping confirmation 7:05pm, I expect it to arrive sometime on Wednesday..Received order on Wednesday everything was in perfect order...

I have recently found this site to be awesome for reprints of rare titles such as Fatal Frame and Shin Megami Tensei :) They have awesome customer service and very fast shipping^^ I would recommend this site to anyone looking for harder to find games at a great price new and sealed^^

Placed on order on 4/13 was told item was available to ship. After a week I asked for the tracking numbers and was told they would get them and send them to me. I was out of the office for a week and when I got back the switch was not delivered. Called several times and only got to voice mail was never able to talk to a live person. As of 4/30 no switch, no tracking numbers, to response to voice mail left on the customer service line. Don't do business with KVMs.com if you need the equipment in less than a month. Customer support is non-existent. I would rate this company as very very poor to do business with.

I had the same experience as the other customer...credit card was charged immediately but order was never acknowledged, items were never received after two months, NO ONE answers the phone or responds to faxes or live chat...STEER CLEAR OF THIS COMPANY. I'm going to report them to the BBB right now!

Okay so I've been reading all these reviews that other people have posted on here and we all seem to be having the same problems... I ordered my custom euro plate from europeanplates.com on december 28th, 2010... its now january 30th, 2011 and still no plate... I did, however, receive my plate holder that I ordered on the 29th of december... I have sent emails and left messages.. but no response... this company has really low standards if this is happening to almost everyone that does business with them.

Where is my product Europeanplates.com that i paid for...damn it's been close to 2 months. WHERE IS IT..... TELL ME IF YOU STOL MY MONEY. NO ONE ORDER FROM THIS COMPANY, THEY ARE LIERS AND FAKES. FAKES FAKES FAKES... They contacted me and told me to remove my review so they can send me my product. FIne i'll do it but give me a tacking number first. How low is that....

I ordered a Opteron 148 with CABNE stepping from Robert a few days ago. He is a very nice person who keep you updated of your order status constantly. Also, although I put the order in late (after 5pm eastern time), he still rushed my order and the cpu was shipped out that same afternoon. Although the shipping was for 3 days, I received it in 2 days and I was very pleasantly surprised. Overall, this was a very satisfying purchasing experience. I have definitely put Compumusic in one of the 3 or 4 rare online retailers that I trust. I highly recommend compumusic for its customer service, shipping, and overal experience. Oh, and if you are looking for the rare computer parts, compumusic will most likely finds it for you. Way to go.

Informed me very prompty about the item I ordered, a Terratec EWX 24/96, being on backorder. They responded to emails quite fast and kept me up to date on the status of my order. Even though it was on backorder I still received it within 2 weeks of placing my order. I would happily buy from Compumusic again because of their excellent customer service.

In under 24 hours, Mythlogic pulled together an outstanding gaming machine at a very affordable price.

I previously brought computer from Sager reseller. The experience was good. But now that I decided to buy another laptop during the recall time. My experience with this reseller was only fair, we exchanged email for quite sometime but I cannot get enough information to make any decision. Then I've heard of Mythlogic,so I chatted with One Smart Nerd. Then I placed order right away. The conversation was very truthful and direct. The guy helps me save $200, which suppose to be on his revenue. After I placed the order, I keep emailing him about the updates, status, question almost on a daily basis. I know I was very childish, but all of the questions got answer. I was very satisfy with the service I got from Mythlogic. Now I got the laptop. It was gorgeous, everything is solid build. Even with the original manufacturer screen, the screen is beautiful (I don't know if this is the effect of the calibration or the screen is just different from the previous one I own) Also I'm really appreciate that Mythlogic put a comment on the box for UPS. I mentioned that comment 2 times 3 weeks before I receive the laptop. They still remember that. I just want to tell other potential customers, this company is very serious about their services. I know the price is a little bit higher than other resellers but give it a try you won't regret it.

I sent in a rebate for a Lexar 2 gig card on January 8th, 2007 for $55. Yesterday, I got a postcard saying my rebate was refused because I had the wrong UPC code enclosed. I looked at my copies of what I sent to them and the UPC clearly showed it was for a 2 gig, 133x compact flash card....it was on the package the UPC card was in. I called them and they repeated that it was the wrong one. He said the UPC code I sent was on a label...he wanted the one that was 12 digits and began with 6505. He said that was on the package. What package? I got the UPC code I mailed in from the package! He just repeated that it was on the package and it began with 6505. I asked to speak to a supervisor, but none was available and they will call me back. In the meantime, I found the UPC code he was looking for and am mailing it in. It was on the cardboard that has the lifetime warranty info on it, so I had saved it. I wrote a letter with it, saying that enclosing 2 UPC codes on one package is NOT building customer goodwill. I doubt it will do any good...I'm sure it's just another ploy to NOT have to give out rebates, but it is very frustrating. Thought I'd let you know....

Ordered a 8GB 300X Compact Flash card through another supplier. There was a rebate advertised for $80.00. Sent all the required documentation to Lexar Rebate Center. Later checked the rebate website to see if rebate was being processed. It said rebate was approved, but in the amount of $40.00. Sent several e-mails to Lexar trying to resolve this issue, without success. Called the corporate office several times and was finally called back by by a rebate supervisor and advised that another check was being sent today to make my total rebate $80.00 as advertised. I still have no explanation why the change from $80.00 to $40.00 on the original rebate check. Moral of this story is to watch very carefully any Lexar rebates to ensure they are rebating you the correct amount.

I used to buy from them years ago and every year or two I would get another pair. I did this for the past 10 years. However, the past couple orders have been wrong. The last order last year they said they would send a replacement but never did. Also never sent the refund. 1 year later i just ordered another pair and these were also wrong and the frame was very very cheap and garbage quality. glasses were wrong size. After less than 1 year these lenses are beginning to crack. I am suspicious these are not polycarbonate even though I paid a lot extra to get polycarbonate. Previous lenses lasted much longer. While I used to love optical4less, they are no longer reliable. And they no longer carry the frames I used to buy in the color I like. So I can't get the frames and they screw up on the lenses so I can't trust them anymore. They do not respond and do not refund so this time I wised up and filed a paypal claim to get my money back. It usually take 1 to 2 months when ordering to a new address, because it is held by customs. This is just to be expected for ordering internationally. The second time I order to the same address it arrives after 1 to 2 weeks. They used to send the glasses in a box but this time they were sent in a padded envelope. Looks like they are probably close to going out of business. Their website was down the other day, I thought they were out of business but now the website is back up. I guess they didn't realize when they starting having bad quality products and bad quality service then they would be losing customers. Seems like they are struggling now, but this is their fault why their company is struggling because they are failing to deliver the products and services they used to do years ago. Sadly now I have to find an alternative place to get my glasses. I will not buy from the United States because U.S. companies charge 100 times (not even exaggerating) the value of the glasses, it is a 10,000% markup, no glasses in the world cost hundreds of dollars to make, they only cost about $5 to make the frames and lenses, the rest is pure profit. Optometry in the U.S. is a massive scam so I will be looking for another company in China to order glasses from.

I had someone tip me off to this back around 2009, have literally bought every pair of glasses from them since even though I have eyeglass coverage. My prescription doesn't change so it is way easier to just order online with old Rx and not have to go through the whole eye exam high pressure frame sales process at the mall etc. Every pair has been perfect so far. They seem to last a few years which is reasonable for a 30 dollar pair :)

Ordered and received an R4 within 3 days!! I am very satisfied with echostore.com and was quite impressed with their speedy delivery! I placed the order for the item late in the day and it was shipped that evening. It was packaged perfectly. I was very pleased with echostore.com and the R4.

I purchased continuous ink system (CIS) for Canon Pixma ip5200 from Echostore. CIS worked for 2 days then printer head clogged. Cleaning did not help. After some time printer showed error code 6502 (need for repair) Canon agreed to exchange printer (fortunately) Echostore representative tried to convince me that CIS is fine and have to work on IP5200. Nevertheless CIS did not work and Echostore failed to resolve the issue by advice or by replacing the product. No response on my request to return the item. Phone is not functional, answering machine is on any time of the day, and nobody retuned my calls.

I've been using Tracfone for probably over a decade on various phones, and I currently have 3 smart phones with their service (1 using Verizon and 2 using AT&T for calls). In the decade I've been using them I've only had 2 problems. The first was when I transferred my minutes from a feature phone to a smart phone and not all of the minutes transferred. Apparently this was due to those minute being bonus minutes (the kind you get when using bonus cards). I believe it did say in their terms of service that bonus minutes don't transfer, so I can't complain too much. The second problem was when I ordered a nano card but received a micro. Minor problem. Other than those issues (and the fact that their web site doesn't always work, such as earlier this evening when I was trying to check my balance), I've been very happy with the service. Calls go through as expected, web browsing and texts work fine, and I'm always deducted the amounts I expect to be deducted. When adding time, which I've done countless times via their web site and by adding pins purchased elsewhere, the correct amounts have always been added. Despite a few hiccups along the way I'm incredibly happy with them overall and will continue using them unless a cheaper alternative comes along.

I ordered one and it seemed OK, but it didn't come with a minutes card. Three phone calls to tech support didn't help. They wouldn't sell me any minutes without the card! The only useful thing I got from them was that I had to pay minutes for tech support if I was using their phone! I spite of all this, I ordered a second phone for my wife. She didn't like it, so I attempted to return it using their 30 day money back guarantee. The tech support person was completely incompetent and I finally gave up and hung up after he told me it would take 70 business days to refund my money! I must be a masochist. And these people claim to be the number 1 prepaid phone service?

USE THIS LINK FOR 3 MONTHS FOR THE PRICE OF ONE MONTH!!!!Use this link to get 2 months for the price of one then call or click and let them know you want to go ahead and cancel and they will give you another free month trial. THATS 3 MONTHS FOR THE PRICE OF ONE!!!!! Plus I get a get a free month if you stay. Help me out for helping you out.

GameFly is ok except for when you're wanting newer and/or popular games .At the beginning of my subscription it certainly was a better even possibly cheaper,the 14 day starter trial obviously makes your 1st month a much more cost effective way of attaining games . again not on new titles and the only way to have a new game would be to put it on your wishlist and wait it out which made it frustrating to me because if I had the 2 disc out at once subscription option and really wanted to get a new title it left me with only 1 game to play while putting a new one on what I wanted next . If you subscribe to Gf only way it makes sense is having 3 disc outat once option hence 2 games out put me in situation where I have nothing to play if a new game was on my Wishlist and sent 2nd title back ,sure they were good on Expediting shipping fast but not that good I could be left five days possibly seven days without anything to play. To me this expense of subscribing left my budget too low to maybe buy a new game even older titles for owning my own games on top of the account with GF. I invest 100$ yearly with Amazon Prime since canceling GameFly and this is a better way of attaining my own games to own. More often than not A few months after games get released you can find them significantly cheaper on Amazon.com also if you want to play a game title that was released r least six months possibly eight months earlier you can find them from 10 to $20 also Prime sellers are everywhere which is cool because I'll get a game with 2 day shipping (included for Prime members/FREE) MY opinion for having good games to play that keeps me busy with always having something to play with the added bonus of the game being owned by me...also all the games are new too ... You can buy used too but I don't. Thanks for reading )