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2 Reviews
3.6 SmartReviews Score
Recent Reviews
Good experience with the services provided by them.
Average
1 year ago
It's a very bad experience for NRI, I withdraw my policy and not received my money refund even after sending more than 6 emails IF you are NRI's don't trust this company, customer support is very bad. This is in reference to my policy # 333901213 for verification.
Bad
3 years ago
2 Reviews
3.2 SmartReviews Score
WaveCrest
WaveCrest is a trusted and licensed global and digital prepaid payment solutions partner Our platform brings complex global payment programs to life Visit us today
Recent Reviews
Wavecrest stole several thousand of € from me. One day I was in the store and my card was denied, I coulden't by food. I went home checked my app and coulden't log in to the wavecrest app to see my balance. I called the company and went straight to voicemail. I also e-mailed and got no answer. The day after I called again and after 4 hours somebody answered and then just hanged up when I asked were my money is ( I ident even say my name). I repeated this procedure for a couple of days with no results. I then got the number to the person responsible (compliance officer) and he was very rude and hang up the phone on me. After 14 days of no contact, nobody answering and no email or explanation. I went down to Gibraltar and confronted the CEO and his team. They were extremely rude and unprofessional. I called the police and asked them to come and they came and insured me this company was a serious company, and they would come back to me and send my money back. As well did I make report to the FCA in Gibraltar. Now its over 2 months, the police don't answer, the company don't answer, the FCA don't answer. The whole island is corrupt and Natwest I tried to contact as well and they don't answer. I read online and its a lot of people having the same issue and problem. Whats sad is that people have no chance fighting wavecrest on Gibraltar. To make a process against them would cost 10-25 000 EUR. Money normal people don't have and your in a jurisdiction that clearly is corrupt and a place were everybody knows everybody. Its so sad that Wavecrest can continue this fraud against normal people.
Bad
3 years ago
Wavecrest is based in the dodgy tax haven Gibraltar from where they have been issuing prepaid cards to dodgy gaming companies for many years. I have been client of Wave Crest myself until my card one day just stopped work and Wave Crest never answered me how I could get my money back. Recently it seems that VISA have success in shutting down this dodgy company as many people all over the internet now are reporting the same - cards stopping to work. The company is run by Brent Almeida as the CEO and John Racine as the Chairman.
Bad
4 years ago
3 Reviews
4.1 SmartReviews Score
Recent Reviews
Car was parked out side work , and it was smashed in to by artic lorry from France. Although was fully comp, no courtesy car was provided, as was told if car was wrote off there was a clause!! The car was taken away, nearly a week passed, and we received a phone call asking if they could come pick up car, they eventually found the car ! Still it hadn't been inspected, but still no courtesy car, complained and they sent a cheque for £170.it cost us £80 to retain number plate. No compensation when I'm a shift worker, so am having to pay taxis. This is still going on , it took 3 weeks for them to get car inspected and it was wrote off, they then have made a really insulting offer for the car which at best is £3000 under what it is going to cost us to replace the car. Now bearing in mind the car was parked up, we are in no way to blame, but the service is so bad, they are treating us with utter contempt, the upset and stress is unbearable, but they couldn't care less, they are now saying it is going to take another 8 weeks to look into the insulting offer they made us. So if it goes on that long, that's 3 months with no car. I really would not advise any one to have this insurance, because should the worst happen, even when through no fault of your own, they treat there customers terribly. We are absolutely devastated to lose our car , but even more devastated to be treated this way by a company whom we thought we could trust.
Bad
3 years ago
After 4 year non claim bonus from 400£car insurance they raise me at 750£
Bad
4 years ago
17 Reviews
3.6 SmartReviews Score
Recent Reviews
Totally unimpressed. The second they had my mobile number I was inundated with them calling me upwards of 16 times a day. That alone is why I wouldnt be taking out insurance with you. Felt like I was being harassed
Bad
3 years ago
At first all seemed ok. Was happy with my quote and said to “jake” I will consider taking a policy out in the new year as it’s too close to Xmas for me to afford to beforehand. “Jake” said this was fine and he’d call me in the new year to sort something out. Since then (November) I’ve had 3/4 calls for “colleagues” trying to make me take a policy out. It’s not happening, nor will I be doing so in the new year. Harassment is NOT ok!
Bad
3 years ago
862 Reviews
4.3 SmartReviews Score
Recent Reviews
DO NOT GO THERE PEOPLE.JUST AFTER ONE YEAR WITHOT ANT CLAIMS THEY RAISED MY PREMIUM BY €100.LADY TOLD ME TO GO TO OTHER COMPANY.
Bad
2 years ago
I have recently taken out a policy with Aviva. It is a household policy for a new build which does not start for another couple of weeks. Obviously the address I put on the policy is the house I want to insure not the one I am currently living in. When I realised I needed my documents sent to another address as they would not be emailed I phoned the call centre. I was quickly informed that I couldn't get it sent to another address and I would need to take out a new policy online (to avail of the online discount again) and then phone back. When I explained that this seemed unnecessary and was not a great way to deal with new customers I was very quickly told I could complain and go to the Ombudsman. This is very infuriating to have this offered up before any other effort is made to resolve the issue at hand. When I requested to speak to a manager, my issue was resolved very quickly without actually having to speak to said manager. I was very appreciative that my problem was resolved in a simple manner, eventually.
Bad
3 years ago
166 Reviews
3.8 SmartReviews Score
NRMA
Cover that keeps pace with your life Car Insurance Home Insurance Motorcycle policies Quotes and more online with NRMA Insurance
Recent Reviews
Excellent service & understanding, the best value & cheapest quote after ringing around for 2 days. Im so glad NRMA saved the day for me & my company & so easy to set up
Excellent
3 years ago
My first NRMA car service & the Gosford branch I used was excellent with the ease of booking in the communication throughout the service the time the service took & the very helpful staff & the members discount was a big help as well, “NRMA you made my day”
Excellent
3 years ago
195 Reviews
3.6 SmartReviews Score
Real Insurance
Real Insurance has been offering more than value-for-money home car life pet insurance to Australians since 2005 Contact us now
Recent Reviews
1- NSW Disaster in March and we had a leak because the waterproofing failed. 2- We had a professional company try to stop the leaking unprofessionally but still we have leaking and blame waterproofing again (they said otherwise it will become worse if we did not attrent ) WOW . 3- We had them the second time trying to stop the leaking before the assessor come to look at it , and again fail to stop the leaking and again they blame the waterproofing .... POOR LITTLE WATERPROOFING So guys I'm so sorry that you are trying and going around and around and avoiding the real issue , but remember always . "what goes around comes around " Tomorrow morning I will call the insurance law firms to look at all the photos with dates and corresponding materials , because it seems like I fail to serve the truth as I'm not an expert in the LAW, my english is not that perfect , and because I believe there is something wrong . Also tomorrow morning we will cancel all the other policies with real insurance and I believe I have business too . bear in your mind we are large churches and communities and we communicate better than 6G . What you have done to our 7 members in the family is UNFAIR. For more than 5 months : 1-We were still continue paying you $202 a month. 2- We had and still there is a large Hole in the ceiling that looks ugly and all the visitors and many customers we see everyday wondering what is this ? 3- Discoloration in Pantry ceiling 4- Discoloration in laundry ceiling. 5- 8 bags of sand that are still on the floor of the balcony 6- The balcony tiles discoloration from these sand bags that have been left too long and they already leak. Thank you so much and let everyone respect the law.
Bad
1 year ago
I received my renewal and they increased it by 50%. No claims for 6 years as a customer. All because some desk jockey decided we are now in a flood and fire zone. Hope for ceo is happy with his muti million dollar bonus.
Poor
3 years ago
124 Reviews
3.1 SmartReviews Score
Woolworths Group Limited
Get cheap insurance quotes online. Find out now how much you can save on home, life, car, travel and pet insurance at Woolworths Insurance.
Recent Reviews
Had an accident on March 4th where a city bus (public transport) hit the side of our car when taking a turn. We took the normal steps (filed a claim with Transport NSW, filed a report with the police, and filed a claim with the insurance). It is now March 31 and the insurance has done NOTHING to sort this out. They told us over the phone they would follow up with the police, Transport NSW, and a witness who provided her details, but nothing has happened. They did send a letter to me saying that I had hit their customer's car and that they were seeking damages. So they placed me, the person who filed the claim, as the person responsible for hitting my own car and driving away. We have had to call customer service at least 10 times to follow up on this; have had to make several corrections to the details they lodged in the complaint as they were incorrect, and have had to follow up ourselves not only with the police and Transport NSW but also with their own affiliate company responsible for tracking down the driver who hit us. They have been confrontational over the phone whenever we bring these issues up, and they still have the nerve to say that because they don't have the guilty party we will have to pay the excess on the car repairs. They have sent no communication to us whatsoever, other than a text message to my phone with my claim number. Worst service by a company ever, in the insurance and possibly any other industry.
Poor
3 years ago
This was my first experience with Woolworths Travel Insurance. My claim was processed after a short delay however they did acknowledge my claim which was helpful. I will use them again.
Great
3 years ago
60 Reviews
3.6 SmartReviews Score
SGIO
Cover that keeps pace with your life Car Insurance Home Insurance Motorcycle policies Quotes and more online with SGIO Insurance
Recent Reviews
Contacted them through their chat system, asking to give me a better deal since I've been with them for 6 years. We chatted for few minutes and gave a new info, bla bla bla... customer service's last reply was "Kindly bear with me as I update that for you." Waited for 15-20 minutes to get a reply and suddenly a new person, asked me the same questions. Here is the funny story... I didn't get any reply from that person. A new person came and we had to go through all through again. Guess what?! The previous customer service went out for LUNCH!!! HAHAHAHAHA... what a joke...
Poor
3 years ago
We have many vehicles, some of which were insured with SGIO in the past, we have moved away from SGIO because of cost. I recently was seeking a quote for a Hilux SR5. It was difficult to obtain, the operator had issues with finding the car and the eventual cost was some $700.00 more expensive than others. They seem non-competative.
Poor
3 years ago
51 Reviews
3.4 SmartReviews Score
SGIC
Cover that keeps pace with your life Car Insurance Home Insurance Motorcycle policies Quotes and more online with SGIC Insurance
Recent Reviews
I have been with SGIC for years and I was involved in a non-at-fault claim. IT was generally very easy to lodge the claim online (upload pics etc) and as my vehicle was written off I had the money in my account in about 2 weeks. However, this wasn't without hiccups, the staff members handling my claim did not even bother to look at the photos I uploaded including invoices of the baby seat which I claimed for as well as other personal items. Only when I told them about it they went back and checked and paid me the correct amount.
Great
3 years ago
Have made two claims over past three years roof in my garage caved in after storm would not accept claim ,car damaged in shopping centre car park door and back panel damaged virtually called me a liar ,saying it was two claims not one ,will be cancelling my three policies,and my father in law has business and several houses insured with company and is in process of finding another company ,the aim of the accessors is to knock back as many claims as possible ,never do business with this company again have been with them 35 years and in that time only three claims have gone to omnibus had enough .
Poor
3 years ago
70 Reviews
3.6 SmartReviews Score
Apia
At Apia We Reward the Over 50s with Competitive Prices for Insurance Quotes - The More You Live Life The Better You Get At It So Get a Quote Online Today
Recent Reviews
Been with them 2.5 years, low prices, protected No claim bonus on both our cars. Partner went to their recommended repairer who unfortunately painted the rear bumper the wrong colour! [It was the original 6 yea ar old colour,but the car naturally had faded, & they did not match it. I did not notice until 2 months later.] Apart from that, they have been great.
Great
3 years ago
I got a rewal for my car insurance in January. I had gone up, suprise suprise. When i called them i asked them why it had gone up, they told me it was because of the lack of spare parts for older vehicles, i have Totoyota Landcruiser and the parts are everywhere. I told them NOT to renew my policy as had found one cheaper elsewhere. As you may have guessed, they ignored this and took a payment anyway. This is the same company that is supposed to look after older Australians, this is a down right lie, they are the most expensive when it comes insurance cover. Something needs to be done about the lies this company tells.
Poor
3 years ago
49 Reviews
3 SmartReviews Score
HBF
Find the right health insurance for you Choose a life stage and well show you our most popular hospital extras cover combinations for people like you
Recent Reviews
When I set off for a year of study in Israel I went with HBF as they give a generous discount for existing members. I have always found their regular health/car insurance to be excellent, but their travel insurance (outsourced to CGU insurance) has been a complete disaster. About 4 months ago I had to go to hospital with a severe gastrointestinal illness (turned out to be giardia). When I ordered the insurance I was told that they can arrange payment in situations like this over up front over the phone so I'm not out of pocket, but when I actually got to the hospital they said that they wouldn't pay for anything without getting the official report from the doctor first. As the hospital wouldn't admit me without proof of payment first, I had to give my own credit card and pay with that, then get reimbursed by the insurer. I do understand this, mind you - they need to wait to see if it's something I'm actually covered for before they blindly hand over money. My problem was just that this is not what they told me when I bought the product, and I'm just thankful that I had the money to pay for the treatment in advance or I would have been in a lot of trouble. The real problem came with getting the money back. Initially the claims team were very helpful, they replied to all my e-mails more or less instantly, told me exactly what documents I needed to give them, and even told me that I didn't need to get the doctors report translated from Hebrew, that they could arrange that for me. So far, so good. The problem came when I tried to actually get them to give me my money back. 3 months with no word before I figure something fishy is going on, so I e-mail them. And e-mail them. and e-mail them again. No response. About 15 or 20 e-mails later I get frustrated and say that if I don't hear from them soon (at least with an explanation of why its taking so long) I will be contacting the Financial Ombudsman Service. The next day I get an e-mail asking for one final document from me, and then a few days after that to say that my claim has been processed and paid. So, what could have been a week or so long process ended up taking over 4 months. 100% guaranteed I will never be buying travel insurance through HBF again, and I was very close to just cancelling all my insurance with them altogether.
Bad
3 years ago
Been with HBF for over 20 years. Recently went in to HBF at Joondalup shopping center to see what could be claimed for my daughter. I have major dental and orthodontics cover. She has 2 x impacted molars that requires having the gum cut back, rings put around the teeth and braces... $479 per tooth - out of pocket $413 per tooth! Braces $8690 and get ZERO back and would have to wait 10 years to get braces cover???These aren’t the only issues as I seem to get less cover but pay more in premiums! I asked the women “am I on the wrong cover?” Her response was not helpful and she did not offer me alternatives policies I could take out in lieu. All she said was “you’re mainly paying for hospital cover”. I said I couldn’t care less about hospital cover. I’m more interested in the extras our family needs.... optical, Chiro, physio, major dental and orthodontics. I said I’m paying more for less and “sorry” was all o got. The woman was useless and customer service poor. I went in specifically as I thought I would get better assistance and help going over my cover. Huge thumbs down. On another note we are now changing all of our insurances as we are getting ripped off by HBF. My husbands Nissan Navara renewal was almost $1500 last year. With RAC was $865!! .. could understand maybe maybe $100-$200 difference but over $600 difference? I was fuming. Absolutely disgusting and unconscionable. Looking elsewhere now for 2 x home insurance, 3 x vehicles and health
Poor
3 years ago
7 Reviews
2.9 SmartReviews Score
Guardian Insurance
Secure the future for yourself and your loved ones with up to 15 million Life Insurance cover Get a quote over the phone in minutes
Recent Reviews
Jonathan was 1) knowledge about the product and explanation 2) professional-delivery of the product information 3) Friendly-and still professional at the same time 4) Great manners and presentation when talking to me
Excellent
3 years ago
I have been paying premiums for my dog since he was a puppy (over 6 years means over $5,000, with minor claims amounting to maybe $800)... now he is starting to get older, the premiums are increasing, and so are the exclusions! I am not happy that my dog's quality of life will either suffer, or my expenses will increase more than two-fold. Unfortunately, if I switch to another insurance company now, I am likely to be hit with higher premiums and less cover due to conditions that have now been diagnosed... GRRRRR!
Poor
3 years ago
3 Reviews
4.3 SmartReviews Score
hair extension courses
Our fully accredited onlinedistance learning hair extension courses are a fantastic way to receive an insurance accredited certificate in your chosen hair extension method They allow complete freedom to learn at your own pace in your own time while fitting your learning around the other demands in you life
Recent Reviews
I have just passed the nano course and I would totally recommend it because it was really easy to work through as it’s very informative and learning from home is easier than I thought with having a tutor on call to answer any questions straight away, just sent off my second course which is micro weft and I think I will be doing many more.
Excellent
3 years ago
Done three courses and passed each one , so simple to do this online course and didn’t have to wait long for the kit thank you
Excellent
3 years ago
5 Reviews
3 SmartReviews Score
Recent Reviews
I spent over an hour on the phone today going through life insurance with Stuart Dow who was very helpful, professional and patient. I now understand the process and cover much better. Although a very detailed call, Stuart put me at ease and the questions became more of a discussion. Really excellent service, I will definitely recommend to friends and family. Thank you Stuart
Excellent
3 years ago
Had a couple of things to sort out about my policy texted kenny who had got me insured at the start called me straight away told him what I needed to sort out in about a hour he had everything done for me, very quick, efficient and polite person to deal with...a big thank you to kenny Brannon for all your help
Excellent
3 years ago
17 Reviews
3.6 SmartReviews Score
iamINSURED
iamINSURED specialise in helping EVERYONE access Life Insurance and other financial products regardless of their health status occupation or hobby
Recent Reviews
I was given a great policy and saved me £32 per month for my pattern and I
Excellent
3 years ago
Took less than 10 mins to get covered. Very good customer service, easy and straight forward to get insured
Excellent
3 years ago
3 Reviews
3.6 SmartReviews Score
No Exam
Compare no exam life insurance policies and apply for coverage today Shop the top rated companies offering up to 1000000 of coverage from 23 per month
Recent Reviews
I've been a customer with Sagicor for about 4 years now. My honest opinion of them is that they are top notch when it comes to delivering service. My representative that signed me up, Heidi Blaser, has been nothing short of amazing. Whenever I have a question, I can send her an email and I will 100% get a response either the same day or latest the very next. She will go above and beyond to make sure all of my questions and needs are taken care of. That is the kind of service that is offered here, and I expect it is the same with all of their representatives on staff. If you're on the fence about signing up with this company, don't be. I can honestly say I don't have one negative thing to report here. I am very pleased with their service. And as long as they stays as professional and proficient as they are, they will continue to have me as a customer. Thank you so much for a job well done.
Excellent
3 years ago
When it came to entering my name, the company that I chose would not allow me to leave the middle initial blank even though I do not have a middle initial. So I put in the initial of my maiden name. First time through before I reached the beneficiary page, I got an error message and had to go back and start where I picked the insurance company.
Great
3 years ago
18 Reviews
3.9 SmartReviews Score
TermLife2Go
We diligently research all Exam and No Exam Life Insurance companies uncovering the unique niches offered to provide the best value to our clients
Recent Reviews
It was pleasure dealing with these people.They made you feel real comfortable and told you in plain terms what they could do for you, and although my health presented a problem,they discussed every option avaiable to me and did find me a policy that was satifactory to me.I would recommend them to anyone.They saved me a lot of stress and time.The Insurance Rep.I dealt with was super knowledgeable and professional .
Excellent
3 years ago
I was very happy with the attention that I was given with shopping for the best insurance for my stage of life. The representative was knowledgeable and helpful with my specific needs. Several choices were give and I appreciate the time given to form my own decision. I would recommend this website to anyone that is looking to get the best policy, with a top company, for a reasonable fee. Thanks Marc for all your help.
Great
3 years ago
1 Review
4.5 SmartReviews Score
Reassured
Reassured is an award-winning FCA registered life insurance broker Let us compare quotes from leading insurers to find your cheapest policy
Recent Reviews
Libby was just fab.. she called me and was very friendly which totally put me at ease straight away but still very professional at the same time... was an absolute pleasure to accept life insurance with them.
Excellent
3 years ago
1 Review
3.4 SmartReviews Score
LV
LV Liverpool Victoria official website We offer Insurance Life Insurance Investments Pensions
Recent Reviews
14 Reviews
3 SmartReviews Score
Insurance Brokers Melbourne Australia Wide Business Insurance
Insurance Brokers servicing Melbourne Australia For Business Insurance Life Insurance Trade Insurance Get the right advice Get your quote today
Recent Reviews
Brokers International (through Maggie) provided superb customer service and exceptional advice throughout the entire process ensuring we received the best offers and covered our objectives. Highly recommend.
Excellent
3 years ago
Peter
They have been in the past excellent. However, the person that I had dealt with for the past 5yrs+ has left, and hence I received wrong information and was not informed that the person had left sooner I got the run around a bit. Not very helpful either.
Poor
3 years ago
Tracey