Culinary School

Bought a Nikon D90, paid about $70 less than I would have at retailers I typically deal with. The camera arrived within a week with free shipping. The only potential complaint I have is that I'm mildly suspicous this is a refurb, which it was not labeled as anywhere on their site, because the manual is clearly not new and the box was a bit wrinkled/bent up on the lid around the tab where you open it. If it IS a refurb, I paid about $70 more than a refurbed D90 would have cost me locally, but there are no signs of use or refurbed-ness on the camera or accessories, so I can't prove anything and can't complain too much. Just so long as it really DOES have the 1 year Nikon warranty it allegedly came with -- hopefully I never need to find out...

I had purchased from Butterfly Photo in the past and had been quite satisfied but my recent experience has changed that perception dramatically. I purchased a TV and paid extra for a so called "White Glove" delivery. The carrier was absolutely terrible and after three weeks my TV is still in a city seven hours away. When trying to contact Butterfly Photo I was placed on hold for over an hour. When I finally did get through I was assured the matter would be handled and absolutely nothing was done. I contacted the carrier directly and they were even less help. I would never even consider purchasing anything from this unreliable merchant again!

I got a Logitech Trackball from Pixmania. All was smooth until I noticed a factory fault in one button. I returned it and asked for a refund. 11 days later I get a confirmation for a refund. 7 days later I was still waiting! They said there was a difficulty (they didn't explain!?) but money would be refunded that same week (that was Monday). Friday I called again, and only then did they order the refund!? 11+7+5=24 days for a "refund order"! No actual refund! That's a month waiting for your money!

I purchased a camera (Pentax digital), and subsequently a camera lens from pixmania. The product was returned to Pixmania through their ZenEngagement program. It took 2 months and repeated pestering to get the product sorted and the refund processed. I am now ANOTHER two months into the refund re-issue process because of issues with the lens. The company does not provide phone customer service if you order online (at all), be advised. Do not use this merchant.

I ordered two sticks of their dirt cheap ddr ram, opting for both the memory test and the upgrade to "major brands". It took me 6 days to get it using normal USPS shipping to Alaska. I have no complaints, just thought I'd give them some extra "karma" for doing a good job.

I would rate this company as poor to "never shop here again" I ordered memory, Dual channel DDR 400 PC3200 for my brand new Athlon 3200+ nForce2 Chipset. It craps out on me, as this is a mission critical server that runs my whole business, and web server they demand that I take the memory out, sent it to them, but wonlt send replacement first, I realize no cross-shipping, but they wouldn't even allow me to buy a new set, overnight it then RMA my old stuff, because they said I would incur a 75 dollar Restocking fee. Didn't make a lick of difference if the memory was bad OR good. I sent the memory out week before X-Mas...it is now the 27th, they haven't contacted me for two weeks, and My business webserver is running at a power loss for over two weeks. God knows how much revenue I have lost because of this companies inability to work with me, and to further make me mad, they tell me that it may take 15 days to get my replacement shipped and a week to get to me. This company does NOT care if you have things to do with your computer, they got my money, they reply to my e-mails once every 3 days, I type a book size message explaining the need to expedite...they type simple sentences consisting of 5 words or less. I REFUSE to buy from them...take your chance...They are a good company IF your product works...and you do NOT need to RMA anything!!! I recommend Running away from this company, god knows how many times this has happened to people, I even asked to have the owner of the company call me...they refused saying he couldn't speak english.

Ordered what I needed online on a Sunday and had my item on Tuesday. Besides the swiftness in delivery they had a hard to find item at a much lower price then I ever seen. Will do business with again.

I placed my order on a Friday morning. I placed another order with a different company for some other items at the same time. The "other" company provided me with a tracking number by Tuesday of the next week. I have tried 3 times to get a tracking number from the DMartStore customer service people. Each time I get a different answer, but they say they will get the tracking number and email it to me or they will call me when they get it from the manufacturer (the item I ordered ships from the manufacturer.) Here it is a week later and I don't have a tracking number yet and I don't know where the item is or if it has even shipped yet. This is the first internet store that has been disappointing to me. I have sent an email to the customer service email address and got no reply. Using the phone number is a hit or miss - most of the time it rings busy, but if you keep trying you can get through. I honestly don't know how they can advertise a 5 star customer satisfaction rating with Yahoo - I just can't believe that. I probably won't do business with them again. Their shipping and handling charge was pretty steep, but their price for the item was the lowest I could find - however, adding the two costs put it into the same range as the next comparable internet store. Hope this helps someone else. Thanks.

I did some research and found the best price on the filtrete air cleaner filters I needed at FridgeFilters. They arrived promptly and were well packed. I will purchase again from this company.

I ordered one filter for my refrigerator on June 16, 2013. According to the tracking number on the email I received following my purchase, the filter was delivered on June 22, 2013 to an address 60 miles away from where I live. I called Customer Service to let them know. The Customer Representative I spoke to told me that they would check on the matter and, eventually, would ship me another one, but I had to wait at least another week. I asked to cancel my order: I wasn’t going to wait another week for another shipment. The Customer Rep. took note and agreed. Five days later, after I bought a new filter from a local store, I received from Fridge Filters, Inc. another filter. I called again Customer Service and I was told that they would send an email with prepaid shipping label and, I must say, they did it very promptly. Conclusion: A lot of time and energy waste. The reason I shop online is to save time and, sometime, some money too, but at this point, I don’t know if a little saving is worth the aggravations. Honestly I cannot say that Fridge Filters, Inc. is a Seller to beware or to avoid. Certainly they need MUCH more efficiency within their shipping department. Would I buy from them again? NO! Would I recommend them to a friend? NO! I cannot say anything about the product because I never opened the package: I just stuck back the label I was sent and brought it to the Post Office.

I purchased a B-29 Bomber Plane also with a Dragon Fly Helicopter and a 40 Admiral Speedboat. I purchased them on the 19th of March and didn't receive them until the 26th of March because of UPS. I can't tell you how happy I am. Everything arrived in Perfect Condition. I drove the boat and it works Great.I flew the Helicopter and still have to assemble the B-29.Can't Wait. I will definitely order again from Raiden Tech. I like the selection of items.

I purchased the Exceed RC Dune Buggy for a Christmas '09 present and after only the first run, the motor has seized up and the car will no longer operate. The Technical Support rep admitted that it sounded like a piece was missing, but because we purchased it more than 30 days ago, no matter that it was a Christmas present, they will not do anything about it. We then were told to contact Customer Support who said we ordered the item too early (11/16/09) and they will not do anything even though the item was not used until the day after Christmas. This is not a cheap toy, $160.00 total, so I urge you NOT to purchase this vehicle and especially do not purchase from Raiden Tech.

I have purchased LG washer/dryer combination unit. Since I was having a remodel at my house, I didn't open it until it was ready to be installed (which is about month later). I opened the unit and found out it has severe dent on the top plate and on the side. I called the customer service and asked for help since we are waiting on our second child to be born in a few weeks. We were in great need of the appliance. The customer service just kept repeating, "sorry it's 30 days passed, so we can't do anything." I called several times to ask for a manager. They refused to connect me to speak to another person with authority. The product was damaged so severely that the dispenser box doesn't even close. I had to call LG the manufacturer for repair help, but they do not wish to cover it under warranty since it was the dealer who was at fault. I wish I could have read the reviews here and avoided purchasing anything from the Compact Appliance.

The box had no visible damage, opened it 30 days after receiving and there was a dent and scratch on the face of the item. It was obviously boxed up in that state, intentionally. Called and spoke with an employee who dismissed me off the bat and was very rude. Ruben Trevino is his name. These people are deceitful and dishonest, do not deal with them.

Purchased a 200 amp manual breaker that I will be using on the 1500 watt inverter I am installing in to my beast of a 1977 Diamond 22' RV...so I can play DVDs and stuff during the offtime out in the desert playing in the sand. I ordered the 26th...the part arrived the 28th. Certainly can't complain about that! Excellent transaction and would shop there again no problem.

Order shipped literally within 10 minutes of placement. Granted it was only 3 items - still very impressive. Highly recommended (prices were great too).

Great service and fast order processing (under 24 hours). Would shop with AlleRC again in a hearbeat. They even provided excellent product advice and technical advice over the phone (and were very easy to get ahold of). The only improvements I could envision would be a better real time stock monitoring system. Although for a small company/retailer, this is not too critical.

I am a professional videographer who recently got into aerial videography. I wanted to upgrade my first setup and was about to purchase a kit from a company in China. All companies I checked in the USA were about 30-40% higher in price for the same components. Then I found ALL e RC website and checked their prices; they were just a tad over the Chinese company prices and I decided to place my order with them. Boy, am I happy I did??!? Bob emailed me throughout the process asking me questions about the stuff I had and wanted to add to my new setup. It turned out half of what I would have ordered in China would have NOT worked with what I had. Bob built modifications for my gimbal at NO extra charge and added free components to connect all my parts. I wanted a partial delivery, I got it. I needed a part next day while I was in Hawaii (I live in NYC) I got it next day. I feel I can ask any questions and get the right, unbiased answer. This is a company we all need to keep in business for their expertise, honesty and service. Totally out of the ordinary!

I have ordered from Blade Matrix at least 5 times over the past 6 or 7 years. I have always been treated in the highest regard a customer could ask. There is always the posibility of problems from customs when ordering to Canada, but never from Blade Matrix. The prices are always the best or matched, the service is the best and unmatched. If quality products, fast service, honest upfront business practices and outstanding customer service are important to you, order from Blade Matrix. T.G...N.S. Can.

I contacted the seller via email to see if the item was available, and placed the order on Monday. Today is Weds and the item arrived in great shape. The guy was courteous and has great prices. Reading some of the other responses I'd like to point out that it would be good for everyone to remember that spam filters and the like can block your email as well so if someone doesn't respond to you, try using another email address(gmail instead of yahoo, or whatever) to send from.

I ordered two lenses and a battery pack for a 5 year old canon powershot g9 from NWV. After I placed my order I googled the company and came across this site and a few ohrrs that were not complimentary of NWV, to say the least. After reading everything, I started to get nervous about what the coming days were going to bring concrrning my transaction with them. I recieved the expected form email from them "we tried to reach you....please call us about your order" etc at 10 AM this morning, then they called and left a voicemail at 11 am (from some guy named mark). I called them back and got Mark's voicemail, and left a message along the lines of I'd heard that they were prone to backorders with a lot of items, and that I only wanted exactly what I ordered, and if I couldn't get it now or within a week, then they could cancel my order. A few hours go by and I call back after not hearing from them. I call mark's extension, and someone looks up my order and says it's on indefinite backorder and that the order had been cancelled. He was perfectly polite, and I had no issue with his phone manners. I will keep checking my credit card activity to make sure no strange charges show up, as one reviewer suggested I am giving them two stars because everything I ordered wasn't in stock and is listed on their website. This is a major problem: you shouldn"t be able to pay for something when they obviously don't have it and probably never will again. I do believe that it is just a method to lure people into a high pressure sales situation. who knows, maybe they do have items that are advertized and actually in stock. I am going to continue my search for lenses elsewhere, probably KEH and Adorama. Try NWV if you must, but don't expect much. I don't think they actively tried to rip me off, but I also wasn't buying anything but a canon lens and would not accept a substitute.

I puchased the Canon Filter Adapter FA-DC58B at a very reasonable price from News World Video Direct. It was new as sold, and was promptly delivered. Service was excellent.

I was in the need of a USB microphone that would work with our dragon medical dictation software and reliably input my voice. Sound professionals came through for our group in recommending the best audio microphones for the job.

Always great service, for decades now. I wish every business cared and operated as professional as Sound Professionals.

Today is July 19th, i ordered an item from Wicked Cool Stuff on July 9th, i do a lot of shopping using the Web, and have seen this kind of crap before, as of today i have herd Nothiing from this company as far as shipping is concerned, i have tried everything i know too try and contact them, no luck, as a matter of fact, there is "NO" way to contact them, as i said i have been down this road before with scam people selling on the internet, they will wait until the end of the month THEN grab their money out of my your account and that will be the last you will see of them, DO "NOT" PLACE AN ORDER WITH WICKED COOL STUFF,.......THEY WILL TAKE YOUR MONEY AND RUN

Placed an order 4-24-2020. It's now 6-4-2020 and the only thing they did was take my payment. Have tried countless times to email their customer service but email doesn't go through. A day or two later I get a notice unable to deliver. No phone to contact them. DO NOT ORDER FROM THEM UNLESS YOU HAVE $ to waste. I've done many many online orders and have never run across such an awful site. Run away!

I ordered the MH-C401FS battery charger set and 8 additional 2200Mah Powerex batteries from their online shop. This is my first experience of ordering something from Internet. I'm living in Belgium. I wrote my e-mail adress wrong in the online order form. Immedialtely I contact the LIVE HELP. Thanks to "Roger" from live help he corrected my mistake and I received my confirmation e-mail after 5 minutes. The best thing which is a real surprise for me that my charger and my batteries they were in my hands today at 12.00 hours (31.07.2003). Excellent Service. Excellent service.......... My first set of batteries was already in my Canon A70 at 14.30 hours. I don't have to tell anythig about the quality of the product. Just read the EXPERTS on the net. Me and my son we are still figthing with the first set of batteries to finish them on my Canon A70. I think I'm going to save a lot.... I'm happy, happy and happy.......

I recently purchased a C204W charger w/ twelve 2300mAh batteries. It's a nice product. They delivered very quickly. I previously ordered a 10x 9V charger and 10 9V batteries and could not be happier. The products I purchased from their online store have been top notch and they do what they say. I use the 9V's for Audio-Technica wireless lapel microphone systems and I get 2.5 hours of useful transmission on each charge. I use the AA's for digital cameras/audio recorders. Their online ordering/shopping cart is fairly painless. Prices are average (but you get a great product). Thanks Maha Energy!

I would never buy one of these things again SIR-TOYSCILEX. It was not that hard to install but it is not very user friendly. My car battery died and now the thing will not work, I called in to see what I needed to do and they told me I had to take the dash back apart, unhook everything, wait 5 minutes and try again. I guess they figure when they sell you these things that your battery will never die or have to be replaced. As far as the user interface all I can say is if you want to do anything but change the channel you better have the manual because it's going to take you 15 minutes just to figure out how to move from one screen to another. I guess I'll waist my Saturday taking the dash back apart so I can get the sirius working aging. DON'T WASTE YOUR MONEY.

Ordered my MyFi replacement battery for $34.98 on a Sunday with an additional 2 day shipping cost of $18.63 for a total of $53.61 Battery size is 2 1/2 x 1 1/2 inches and arrives in a UPS bag size 15 x 13 inches.. the battery arrives bent. I call XMFanstore on Thursday, they tell me another battery will be sent and I should receive it Monday. They never sent the battery becasue they have a UPS delivery problem and I won't be able to get another until the bent battery is picked up and XMFanStore works it out with UPS. I'll be stopping charges on my credit card and do business with someone else. Ryan Morris needs to rethink his customer service policies...shame on you...you are not there to help.

Despite some negative reviews I've read...my experience with Warchzworld was excellent... The ABSOLUTE best price of 7 different sites I shopped...Ordered it priority mail and it was here in less than 48 hours, and the customer service was EXCELLENT...I received 3 calls from the seller by the time the watch arrived assuring me my package was on track and on time... When the arrive the watch quality was beautiful... The Seiko SNP007 I receiced came "as advertised," for barely half the price for the same watch on other sites... Thanks WatchzWorld...you've just earned a new regular shopper... cgh

after 5 weeks and (11 emails back and for) of ordering an "in stock" watch I received this: "The watch is not in stock so your order has been cancelled and your credit card was not charged. We apologize for this inconvenience and we look forward in serving you again in the near future." the irony: the watch still shows in stock! ruined my Dad's Christmas and B-day! thanks Watchzworld.com!

I am a buyer for a manufacturing facility. We had terms when I ordered from them in May. However, now in July I am supposed to order through their website instead of sending them a purchase order and pay by credit card at the time of placing the order. When I send questions to their customer service email I get plenty of runaround, but no answers. TERRIBLE customer service!! I'm sourcing my parts elsewhere from now on.

Ordered some parts on July 13 and received an email the same day saying the order has been shipped and should arrive in 7-10 days. It arrived today, July 30, so it was later than promised but package was in good condition. Futurlec is based in Australia but package was sent from Hong Kong so they may not have components in-house and rely on another company to fulfill their orders and have little control over what components are really available at time of order.

Had terrible experience with this seller, ordered a textbook, paid over $100 for it, was sent a taped-up annotated instructor's edition. Had to return the book, pay the return shipping myself, and struggled with them to get my refund. Will never do business with them again.

Will never purchase anything from this retailer again. Used to use Canada Post as a carrier where you could safely pick up delivered parcels. The courier they use do not follow delivery instructions and do not even knock on the door when you are home but send an e mail 2 hours later with a photo saying your package was delivered. During that 2 hour span someone stole both packages. Have called 3 times to Customer Service (last one out of Africa) before I finally spoke a Customer Service Agent who did not cut me off as a result of the language barrier. Sad what has become of this once great retailer.

This is a review about the Kluft mattress bought from the Bay on Aug 2017. This is an awareness of this mattress if you want to buy a new mattress and boxspring please go ahead and buy Kluft from the Bay. If not avoid Kluft and avoid buying from the Bay completely. I bought my mattress on Aug 2017 from the downtown Bay on their big bay day sales - the original price of the mattress was over $6000 (King size) and each box spring was $1200. The warranty is for 10 years. I do understand that things don’t last for 10 years…but I was expecting to get at least 5 years out of my mattress…I just got 2 years out of it. The salesman at the Bay insisted that if we don’t buy the box spring, the warranty would be void. So I called up the Bay to tell them that someone needs to come and look at my mattress because it has sunk on both sides but one side has sunk really low. So after 2 weeks of sending them the pictures and answering all their questions and going back and forth, they finally send out a mattress technician on Sept 23, 2019. He came and did say that mattresses should not sink so low in 2 years on one side. I also explained that in the centre of the mattress it is a lot higher than the side I sleep on. The tech took all the information and checked everything and he did agree that there was an issue with the mattress and would let the bay know. I got a phone call from the bay the very next day and they told me that however much the mattress had sunk, it was within the manufacturer’s specification so they couldn’t do anything. They said they couldn’t do anything for us for the next 6 months and only after that they would be able to send another tech to revisit the issue. I spoke to the customer service department and the returns and exchange department, I also spoke to the manager and I explained everything in detail saying that as the night goes on, the mattress keeps sinking and my neck and back hurt. I also explained that I wake up early in the morning so when the tech came at noon, the mattress had again come up. At this point the manager said instead of 6 months, we can come in 3 months to see as a favour to me to send out another tech. I told him if I sleep on the mattress for another 3 months my back is going to be very sore. He said that he couldn’t do anything for me unfortunately since again it was within the manufacturer’s specifications. So everyone do not ever buy a mattress from the Bay. They were very prompt in letting me know that they couldn’t do anything about it. I have to say the Bay is going down in quality and service and their products. Especially stay away from the Kluft brand - they have the big price but the quality is rubbish.

Ordered a watch through their website on December 5th. The item was on backorder, even though the website did not reflect that when I made the purchase. An email from them assured me that since they have a "confirmed shipment arriving in 12-15 days" that I was to receive the gift in plenty of time for Christmas. Over 15 days later, no update from them. I call them and ask about the status of my order. The person on the phone informs me that they did not receive enough stock to fulfill all of the orders and that they were in the process of contacting customers to let them know. This was on December 22nd! Do not go with a Mom & Pop site, even though they've been accredited with the BBB since 2001. Rely on ResellerRatings reviews. Wish I did that in the first place. Hopefully this helps others.

I sent a old pocket watch,for a repair estimate, my grandfather had bought in the 1800's. I sent it in in its drawstring watch bag that i assume was over 100 years old. i did not get it repaired and they returned it to me without the bag. i called them to try to get the bag back. I was told they did not have the bag and they were not responsable for customer packaging. Come on princeton, an obvious watch bag is packaging. Give me a break.

Good prices, ordered three items on 11-14-05 at noon. paid for second day air. (big mistake) items didnt even ship until 11-17-05 which means I didnt receive them until 11-21-05. IF I were to order from them again it would only be as long as I wasnt in a hurry to get the product.

I called Discount Cell at 8:00 am and placed an order for DataPilot for my Cell phone. They assured me the item was in stock, and because I wanted the item quickly I paid extra for next day shipping. When the item did not arrive by the end of the day I checked my email to find a message from Discount Cell indicating that the item was on backorder and would ship 4 days later. They did cancel the order when I called to complain.

I placed an order of 2 books with these guys in mid-September. I don't remember exactly when I received my shipment, but it wasn't noticeably slow, so it probably arrived within a week. The books were brand new paperbacks, as advertised. No complaints whatsoever from me. Would definitely consider buying from again, and am recommending to others.

I ordered two books, one hardcover and one soft, advertised as new, on 10/22/03. They arrived two weeks later. The softcover was bent a bit but acceptable. The hardcover, however, had scuffed and scratched covers, front and back. The back cover had been imprinted twice, upside down by a high-impact stamper with gold leaf. This covered approximately 8 square inches of the book's text, obscuring it. The stamp reads "SPECIAL COPY CANNOT BE RETURNED" and includes a logo that reads "Pearson Education". I was able to scrape off the gold leaf but the back cover is permanently embossed. This was certainly not a new condition book. I will keep it but I will never buy from them again.

Placed order 3 weeks ago, still hasn't been shipped. No phone number to contact them about this. No contact information whatsoever to cancel the order. You have to send a message through their own website, that's the only way to contact them about anything. Very unprofessional.

I have completed 6 orders from this site (7th in process right now). All have been shipped on or before the date said (except one that was shipped a day late, most likely due to it being placed during a weekend). Shipping dates are usually the day after you place an order, or two days after. All have arrived, at the worst, on the day specified (most a day or two early). I have never had a problem with a missing item or a wrong item or a bad charge on my credit card. One time an item was delayed at the warehouse, so they made two shipments (the first with everything that was in stock) without extra charge, both arriving within 24 hours of each other. The selection is great, the prices are good, the shipping is fast and accurate. I will continue buying from here as long as there is stuff I want to get.

ordered one day received the next. Super fast and way cheaper than anywhere else online. Will definitely use them again.

Ordered first time on 10/20/17, 2>16 year Mystery Boxes. GearXS says it shipped with tracking number. UPS shows still not at their facility. 10 days and nothing . Cannot talk to a person. Have asked Paypal to cancel at this point. Don't feel like a valued customer. Very poor Customer Service/response. Would like for it to have gone well. Very disappointed in this company.

I purchased 3 posters from this merchant and one of them got creased in the mail system. The merchant was very kind in that they sent me a replacement poster very quickly and even reimbursed me for the stamp. The email returns were extremely quick and the customer service is overall, excellent indeed. Very great merchant, would recommend to friends and family. Thank you 123posters.com! :-)

I ordered a poster for decorating the office I work in and my office manager changed her mind about how she'll decorate. I easliy found a phone number on the website to call 123posters & I called to cancel the order. This was 20 min after the order was placed. They already proccess the order, they rushed it to get it into the mail the same day. I was given a few options including just refusing the order to be refunded and then I got an email that they were able to fish my order out of the mail and all charged have been canceled. They did all this for someone that wasn't going to buy from them. I was impressed that they will always try to do the right thing for the customer.

Purchased a Min DisplayPort to HDMI Adapter with standard free shipping for only $8 and received it in five days!

TheWireless USA alias SF Planet, delivered to me the BlueAnt Q2 that I had ordered from them. It worked for a few hours and suddenly died. Impossible to get it charged again, doesn't power on anymore. This online business is clearly a fraud. They take your money the day you order, and then send you a poor copy of what you ordered. They are operating from China. Don't buy anything from them.

I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders

I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away

I have just received my first order with this company. The transaction was easy, and shipment was fast. Although I didn't have much "personal" contact from them, they did send email confirmations for every step, including my tracking nubmer. So far, so good!

I recently placed an order with VertexPC. The transaction was very pleasurable and easy. I got my shipment very fast. I received email confirmations from the company with all tracking information included! Thumbs up to Vertex PC. Thank you, Jean

I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else. Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well. Customer service emailed me every step in the process and answered any questions I had before purchasing. Im very happy with my purchase and will be back to shop with them again for sure.

This company should be investigated. Stay away or at least look around for other reviews on different sites. $220 monitor ordered online with no obvious mention that it was refurbished, and I am sure I looked for this info. Only worked for half a day and cannot be replaced since it was (surprise) the last unit. No other similar product and they agreed for a refund, but: I have to pay to ship the $20lbs back. Since I argued that they should incur the cost of their mistake, I was told that they kindly waved the 20% restocking fee (for a dead product), and that they would put it back since I was (sic) childish and vindictive to think about filing complaints and posting reviews, although they are not affiliated with the BBB, which in itself says a lot. I now read that they also ship for free, but add this charge back if you return the equipment. In my case, I would lose $178 for nothing and they get the monitor back to rob someone else. Save yourself the stress and the hassle. Pay $20-$50 more and get something new from a reliable and honorable source that will arrive on time and work.

Bought 4 Firestone FireHawk Indy 500XL tires for my 2001 Mustang Cobra. Tires delivered directly to mechanic and installed. When I went to pick up I saw the manufacture date was from 1 year ago. Only have 32k on car and 3rd set of tires not from mileage but from age. When I contacted customer service they gave a very long winded response that said due to overseas transport that I could have gotten tires that were up to 4 years old. But not to worry because IF they are stored properly they are still good for another 6 years. Firestone tires are made in USA and I will replace due to age before they wear out. I replied and let them know I was disappointed with their response and this was not the answer or the customer service I expected. They responded the next day saying they would give me a $25 credit per tire. This is the type of response I expected on my 1st email. I would caution people to check the dot code on their tires before they are mounted since according to them you could be buying 4 year old tires. Have to give them credit for getting it right the 2nd time but their 1st response did but a bad taste in my mouth. Less than 50 miles on tires but grip nice and ride smooth. But comparing to 10 year old Goodrich comp TA tires that had gotten hard from age and had little tread left.

Tires arrived within 24hrs and installer recommended was very affordable and efficient as well.

Books were received 9/25; today is 10/11 and still no payment. After they received the books, they adjusted the book offer less $12. Sold other books and shipped the same day—already been paid by them for about a week now. I won’t use this service again.

They bought many of my technical books that weren't too old. The prepaid label worked well. Their instructions were clear and understandable. After receiving my books payment through PayPal was efficient and quick. I will continue to use their excellent service to sell my books.

I have ordered DVD's from CD Universe for about a year now. Making 4 or 5 purchases in that time, I have discovered that this company cares about it's customers. The prices are very good. The shipping of 3-7 days is great. If the items are in-stock, they usually show up at my door in 2-3 days. Will definitely use them in the future. I highly recommend them to everyone.

I've ordered from cduniverse.com many times over the course of the past few years. I've got nothing but great things to say about this place. Where to begin? I've purchased numerous music CD's. They're always the cheapest...especially when compared to Amazon. Shipping is fast and packaging is good. I've never had a damaged product and nothing has ever taken longer than 5 days to receive. My latest purchase came today. Actually, I purchased 3 DVD's yesterday, and then purchased a 4th today. All the DVD's were $2 to $8 cheaper than Amazon. Further, with the purchase I made this morning, it actually gave me the opportunity to include it with the order I made yesterday without increasing my shipping charges. You know that most other companies will not let you combine multiple orders over multiple days since they want to gouge you on shipping. I could't believe that CDUNIVERSE.COM gave me that option. *NOTE - if you're buying a music CD, they have 30 second snippets of EVERY song on the CD that you can preview. GREAT FEATURE. Most other sites only let you preview half the songs. Bottom Line: Do not hesitate to buy from this site. Great prices, fast shipping, good packaging, good purchasing/shipping updates via email. They're fantastic!!!

1/28/2009 I shipped my books to efollet.com for resale. It has been a month and I have not heard from them. Last week I sent an email asking if they had received the books, but they did not reply. I had to go to their website to hunt down a customer service number (it's 1-800-381-5151). I spoke with a representative, who told me that during the busy season, it takes a long time to process orders, and that my books had not yet been checked into the warehouse. So efollet.com loses points for (a) not responding to my email, (b) not providing easy access to a customer service number(I had to search for it on their website - it should have been included when they sent the initial email confirmation of my order), and (c) not giving any type of estimate on how long it takes to process an order. If it takes a month or longer to process an order, they need to inform people of the potential delay. Firstclassbooks.com, on the other hand, mailed me a check within two weeks after I had sent them a book, so I'll use their service for future book resales.

I tried to sell two textbooks to efollet back in June 2018. They said they would be able to process my books within 2 days, and I would get money for my books within 2 weeks. That is a straight up lie! I didn’t hear back from them until the end of September 2018!! I called their customer service number multiple times over three months and they were very unhelpful. They said their system that they use to process books is so slow that it takes two to three months to process a textbook. In short, don’t waste your time or effort trying to sell your book to efollet.

I ordered two items from GameBaz - one through the site itself, and one through their Shopping@Japan service. The quality of service is far beyond 99% of online retailers (especially in terms of communication), shipping was fast enough, and the Shopping@Japan service is comparable to similar services in terms of price, but much less painful (you don't have to sign up for an account and make a deposit in advance; you just send them the webpage you wish to order from, and they inform you of all fees). If I have one complaint, it is that their prices seem to be all over the map. You can find deals, certainly, but some items cost way more than the standard market price. I think this is a function of their prices being strongly influenced by their own supply. In any case, I highly recommend GameBaz; I came away completely satisfied and will order from them again in the future.

I was contacted by the staff of Gamebaz after I could not pick up my package from the Austrian post office in time before it was sent back to Japan. The Gamebaz team contacted me the same week without needing to be asked and arranged for re-shipment right away. I was very pleased with the fast and efficient service Gamebaz provided, and the friendliness and politeness of the staff I talked to. Thank you, Reino Hoeltl

I ordered a case for my wife,s ipad and a few other items total $90.85 on dec 2, 2011, when they sent the order conformation the total charge was $9,000.00 and stated it was a preorder( had no idea what that was) and after I paid for a 3 day shipment the pre order meant that it would not be sent out until 10 days. I canceld my order on the 9th of dec. and the chose to mail it anyway on the 12th of dec. I never recieved the package so the mailman returned it. I had to dispute this with my credit card company. and was charged only for the shipping each way. these people are terrible to deal with I would check out ther reviews befor I did any business with them.

June 30, 2005: company refuses to honor a 15% discount code listed on their own site, telling me it's expired. The page listing the promo offer for 15% off is live on their site, with no expiration date listed. Very disappointing that they will not honor their own advertised specials.

Ordered dell laptop hinges and was delivered to India in about 10 days in great condition. Thanks!

I received outstanding service from Krista. There was an issue with part compatibility that she figured out and took care of the problem. Excellent communications and responsiveness. I primarily have Dell hardware and will be using Parts People in the future. VERY fast shipping too. So rare to get great service anymore. Thanks!

I ordered 4 "mystery boxes of stuff" on November 27th. My wife ordered 2 "mystery boxes of stuff" on November 28th. Boxes arrives and we got the EXACT SAME ITEMS. Why was I charged for 4 when I got the same items as an order of 2? I called their 800 number. Was told to email support. I emailed their support and got no reply. I called again a few days later. I was told to email support again. I told them I had. They said there was nothing they could do, other than "relay the message to their 'box of stuff' department". I emailed again. No answer. I called back again. They said they would once again relay the message. I am now forced to take this up with my credit card company. I will never shop HomeandBeyond.com or Polsteins again.

This order was placed online at www.homeandbeyond.com on 6/29 and was originally shipped on 7/2. I received an email with a tracking number. On 7/7 the package was returned to origin by UPS - reason on UPS web site "This package was damaged in transit. UPS will notify the sender with the details / all merchandise is being returned". When I didn't hear from Home and Beyond by 7/16, I called Customer Service and was told it was waiting for management approval and he will get it out ASAP. I didn't hear back and on 7/20 I sent an email to customer service - I received a reply with a ticket code stating someone will contact me. Didn't hear anything and on 7/24 I called Customer Service and asked to speak with a manager. I spoke with a Supervisor who apologized and told me he would ship it out express that day. After 4 days I called Customer Service and asked if my order got shipped yet. I was told it was scheduled to ship that day (the 28th) and I would receive an email as soon as it shipped with a tracking number. On 7/29 when I didn't receive an email, I called Customer Service again fully planning on cancelling the order, and I was told it shipped yesterday. When I got home from work it finally arrived. I would never, ever purchase anything from this reseller again. This company is the worst I've ever dealt with.

I ordered pet meds through 1800PetMeds and i have been ordering items for years from them. This is my last and final order. I realized I had ordered the wrong pet meds when the box was being shipped. I received the shipment and refused the shipment because I knew I had ordered the wrong item. The order total was 327.66. After I refused the shipment I logged on to 1800PetMed website to send them and email and let them know I returned the item, this was April 30, 2020. I received an email from 1800PetMeds stating that their refund policy was I would receive my refund in 7 to 10 days. On April 26, 2020 I still did not have my refund. I filed a Better Business Bureau complaint and immediately i received a phone call from 1800PetMeds. Ms. Kim Klemm apologized saying 1800PetMeds was not aware of me returning any items, even though I had corresponded with their rep on March 30, 2020. Ms. Kim Klemm also stated that I should not have been told that i would receive my refund within 7 to 10 days because of COVID-19. Ms. Klemm responded to the BBB complaint and said 1800PetMeds was not aware that I returned anything to them but I supplied BBB a copy of the email I sent and received from 800PetMeds. I has now been over 30 days and I still dont have my refund of 327.66 back even though Ms. Klemm stated she processed my refund it has not shown up on my credit card. My guess is I will wait another 30 days to receive it if I ever receive it. Because of the dishonesty and the lack of attention to processing refunds at a time like this when many people are jobless or confined to their homes, I would seriously think twice about shopping with 1800PetMeds. I have been a loyal customer for many years but this is my last and final purchase with them for these reasons.

This site is very easy to use and ships quickly. They will contact your vet for you to confirm information, which is helpful. I've had to order heartworm meds from them when my local vet sold out and was glad to be able to do so.

This was my first experience with a barcode scanner. It arrived sooner then I expected, came with easy set up instructions, and was in use within an hour after arrival. Thanks for making this a great experience with your company. I will be ordering more in the future.

We purchased a license online (Enterprise Browser Device License) in October 20th 2015 but we received it almost 2 weeks later... But I have to say that that the experience ended up being more positive than initially and later we purchased other stuff with a better experience

good site for sectionals. Price is good. Pay reasonable shipping fees. Overall the best deal even with shipping and if you order several at a time the price per sectional gets even better bc of the shipping savings.

Although the page from which i ordered generated error messages telling me that there were problems or incompletions with the information i gave three times, the site apparently requested authorizations from my bank all three times. My money is on hold at the bank (three times the purchase price) and ipilot "customer service" will neither answer the phone or return my calls. The bank will not release funds until ipilot faxes an explanation or until the authorization expires and i come to the bank and fill out an affidavit. Baaaad customer service!

I've ordered twice within the last 2 weeks. I am about to place another order. They are prompt, the items come as described, and their communication is quick. I'm pleased with their products - their mylar is the cheapest I could find (still pricey, but mylar is worth it)

They have taken my payment out of my Credit card a month and 1/2 ago and have not shipped my merchandise.They do not respond to my texts or phone messages..Very Very pissed.

The customer service is rude and unhelpful. There were no updates about my order for several days, and I got no response by email. Then when I call the guy says they don't actually have it in stock. They have an authorization on Paypal for the amount and I asked him to remove it but he said they absolutely didn't charge me so I just hope the authorization will fall off in 30 days. I should have known looking at their website that there would be issues; seriously it looks like a site from 2005. They really should work on customer service as well, the guy answering seemed unprofessional at best.

After attempting to get a credit on a defective product, I was responded to by E-mail with unhelpful, brusque responses. When I called on the phone, "Mike" answered and was very rude and hung up on me. When I called back, he accused me of "yelling at him" and was abusive and, again, unhelpful. I will not buy from this company again. Now that I read all of these negative reviews with people with similar experiences, I'm surprised this company is still in business.

I always thought that Fujitsu made great reliable notebooks and I still love the A6110 Fujitsu notebook I bought in March of 2008 from Newegg. But I bought a new Fujitsu notebook this month (June 21 2010) from directly at shopfujitsu.com manufacturer website, and I am totally bewildered. I paid about the same price as my previous notebook, yet the quality of the notebook is considerably worse than the one before it. It is too much hassle to return it now, but I am definitely not going to be buying anything from Fujitsu anymore from now on. In 2008 they had great customer service with representatives who actually cared about resolving your issue. I believe the call centers were at the time in Canada and United States. I've noticed their customer service is deteriorating from what it once was. Now that customer service is being outsourced it seems like they don't care anymore when I call customer service. They just want to get you off the phone as soon as they can and don't care about solving the problem. I've noticed alot more attitude from these customer service reps (while I was collected and cool which surprised me) compared with other company's reps and the reps talk like they don't give a rip who I am. Also while this is unimportant to me, the free item that Fujitsu was supposed to send me with the order, never came. When I called to ask about it, they said there was no such free item on my order. Next time, I'll go with Asus, Lenovo, or Toshiba. Update: Just as another review stated, Fujitsu still doesn't even give a tracking number for shipped products. The "my account" area is laughable and desperately needs upgrading and from the way representatives act, it seems their backend is just as bad.

This is the second time I have dealt with Fujitsu sales and support, and I must say that although their service is good, Fujitsu's back-end systems are horrendous. I placed an order three weeks ago and the technician said everything was ready to go. I called three weeks later wondering if they had shipped my cd-rom drive, but none of the representatives could find my order. Secondly, placing an order is quite cumbersome. Apparently, Fujitsu utilizes the serial number on the laptop to order correct parts. This becomes a bit difficult since there are various numbers on the back. Why can't I just give the support personnel the model and be done with it? Thirdly, Fujitsu seems to have various order databases all over the place. The Japanese system is not tied in with the US system. The US system is split into two. This becomes hellacious when the customer wants to get updates to an order. It's a pity, really. I like Fujitsu notebooks, but they still need a lot of work to get up to par with major IT vendors.

I ordered speaker stands and one was broken, clips were missing and 2 bags were missing. I filled out an online form on TepTronics website and caled them a couple of days later after I didn't get a response. I was told I would get a call back right away and never did. Needless to say, I am not happy with TepTronics at the present.

We ordered the speakers on Sunday 7/18/10 and they were shipped on 7/19/10. We received our package on 7/22/10 in perfect condition. We would definitely order from Teptronics again.

I ordered a battery for my cordless phone, received the package in a timely manner. However, it is an open box package. Who would want to buy a used battery? I will never do business with them again.