Resume Service

I found this site while looking for a deal on Eagles Nest Outfitters hammocks, which tend to be quite expensive(but definitely worth it). I love the outdoors and I work at a summer camp, which means my gear gets a lot of wear and tear, so I wanted to get a reliable brand of hammock. ENO is a great brand, and Backcountry Edge had a great deal on ENO stuff. I ordered a DoubleDeluxe ENO for about the same price as a SingleNest. SingleNest hammocks usually run about $60, and typically DoubleDeluxe hammocks are $20-$30 more, but I found it on sale here, so I went ahead and ordered it. I also ordered straps for the hammock, which brought my order total to close to $100. Along with my order, I got a free Backcountry Edge t-shirt, which is now one of my favorite shirts (it is one of the most comfortable shirts I own). The order arrived in the time that they said it would, and it was well packaged with original tags and such. I don't have anything bad to say about Backcountry Edge, and I'll likely be ordering from them again. I am a very satisfied customer. I've had my gear from them for around 7 months now, and it's still working great.

Ordered a hard to find Patagonia large navy blue down sweater jacket on a Wednesday morning before 9 am and it was at my door at noon on Thursday. And the price was lowest of any vendor on the Internet or in stores. Now, compare this with an experience with REI. Two weeks earlier saw same item on their website. Ordered it and received confirmation. Three days later received an email telling me the order was cancelled. No reason, just cancelled. It took a phone call to their customer service to determine the reason, which was out of stock. When asked why it was still on their site, received an apology but no good answer. Perhaps they need to tweak their computer system? Anyway, a fine experience with Backcountry, and thank you Brian, who handpacked the jacket with care.

I attempted to purchase flooring ($2,300) during their one day 48 month financing promotion. I already had a quote obtained via e-mail and applied for credit. I called the local (Tempe) store to process the order. They told me the system was having technical difficulties, and they would get back to me the next morning. I was not called by 10:30AM; I called and was told the problem was still occurring. They could not properly process the T molding I had requested, and would call when the problem was fixed, but I would still get the 48 month financing. The next afternoon I had to call them and was told it might take two more days before the issue was resolved. They were not apologetic, did not present alternatives, and seemed to be annoyed that I called. Later that day I canceled the order and sent a comment to IFloor through the web site. Since then I have heard nothing, until the sales rep tried to sell me on a lesser deal without apologizing for previous failed order. It seems crazy that in this economic environment they would treat potential customers as an annoyance, and use bait and switch tactics.

Ordered flooring and two of the ten boxes arrived broken with the contents scattered about the truck. As per IFloor directions (e-mailed to me at the time of my order) I accepted the ordered and noted the damage on the truckers receipt. We called IFloor and they said they would ship out to more boxes ASAP. We were going to be out of the country so we asked if they could hold the order and ship it at a later date. No problem. The order arrived the day we returned. Great service. Would do business with them again. They never pick-up the damaged product and some of the boards were usable.

I ordered a few things from their site, one of which was out of stock. I found out that it was their store policy to hold the whole order until that piece was in, and was also told that they could remove the item from my order if I would like. I asked them in the morning to remove it, and received an email later the same day saying it had been removed and the order shipped. I got my stuff very well packaged a day later. They have amazing service and great prices...will definately be coming back.

I have been an avid supporter of Compulsive Paintball since Febuary of 2003. Jom is the most professional and courteous retailer on the net bar none, including other retailers outside the paintball industry. I whole heartedley reccomend him to anyone looking for a great person/store to deal with.

I purchased a "North Melbourne" Kangaroos Bomber Jacket size XXL for $90 which was advertised on FaceBook... my order number was #4490... five weeks later I receive a very cheap low quality "Western Bulldogs" Bomber jacket size XXL which is obviously made for a noodle armed Asian male and too small for me to get my forearms into... I am "Completely Un-Satisfied" with my shopping experience with SenSia Store... I feel very deceived and ripped off and I will definitely be giving all the free advertising I can about Sensiastore.com on FaceBook to all my friends and other social media that I can. What outcome do I want from this? All I want is my $90USD + $30USD shipping returned to my Visa account...looking forward to the feedback!

Ordered a bombers jacket on June 27, got confirmation that this jacket was completed and shipped on July 3rd. On July 29th, received another email stating that the order was completed and shipped again with a different tracking number. Tried tracking the product by hitting the "click here" area on the e-mails with no success as it doesn't not work. How can 1 product have been shipped and confirmed 2 times, and have 2 different tracking numbers? I still have not received my jacket either... Not happy with SenSia...

Great prices. What I wanted was out of stock so I chose a similar product, that was the only issue I had. I wish the product I really wanted had shown out of stock rather than in stock so I new ahead of time.

The serenity prayer Zippo lighter I receieved has horrible engraving. The prayer is totally illegible and seams like it will be rubbed smooth in no time. I had 3 friends over the day it came and NONE OF US COULD READ IT. If I didn't know what it was supposed to say. I would have thought I got the wrong item. I have never been so dissatisfied & disappointed

Order was placed on 12/17 - received a confirmation email of order but nothing since (including not having received the order). When ordering online it's helpful to get an e-mail when the product has been sent. I don't know the current status of the order - due to this, the purchasing experience is rated as low. I tried to get a status via the confirmation e-mail (contact info, automatic link to the website etc.) but couldn't find anything. I also couldn't find a site to check by searching online... the unknown with the order is uncomfortable...

I needed to purchase a replacement battery pack for an old Dell laptop that my pup chewed through. I received an order confirmation soon after the purchase and it arrived shortly after that. The price was much lower than Dell was charging and the unit has been working flawlessly for 2 months now.

I ordered my heavy duty off road scooter 13 April 2020. Mid plague. It takes 3-5 days to deliver. I expected delays but to my surprise I got a confirmation right away. The next Friday when it didn't show I called and it had never left. They said the batteries didn't arrive and it wouldn't ship Friday because they had to be charged. Odd but okay. Need week no tracking number so I called Tuesday to check in. They said a manager would get back to me that day....a weeeek later still nothing. Finally the next week it shows up. My battery died to half in 15 minutes. Cut to two weeks from them and finally got someone to come tell me the batteries are bad. Now it's been a week since the batteries have been ordered and I call to check and there's no order for the batteries. This machine cost 2,700!!! To return it is 20% restock and I have to pay shipping. I was so afraid to buy but I really want my Independence back. I looked into this company for 6 months before I chose it. But I guess I made a mistake. Don't shop with them. The scooter is sweet but it has no power and it's so slow. Due to the batteries being trash. I thought I could go up a little Hill in my yard. I should be able to in this and it flipped backwards and dumped me out.

They were very good with helping return and replacing a new rollator I purchased from them. The first one was jammed in lock position. I didn't have to pay for return shipping. I had a Drive rollator that didn't hold up at all. Tried their Invacare rollator and it seems to be a lot more sturdy, a higher quality rollator. Am very pleases with the product and the service of spin life!!!

i have been trying to get a refund for over 12 weeks from batterytrader ,they took my money in January although they did not have the battery in stock, i did not ask for a refund till May and i am still waiting. last excuse they were having trouble with the computer servers.

Goods not received as at March 2010. Given run-around on automated phone system so can't speak to anyone ever, won't repay the money, simply given apologies via "My Account" information and advise they are still waiting for goods. Hmmmmmm.....

After 15 days the order was not delivered, but cerdit card was charged on same day. After contacting the service, first they said that they did not have the address and on second day they said that they do not have the credit card info, so they did not ship the order. They charge the credit card but then the reason for not shipping is that they do not have the credit card info. Now for last 3 days when I call then all I get is their answering machine.

I ordered items worth $117. They delivered for items worth $16 to India and also charged a shipping fee of $25 on top of that. It has been almost a month and they have not delivered the remaining items. I called them up several times but it goes to the voicemail and the message says that the voicemail is full. I am not even able to leave a message! I sent them a couple of email messages but still no response. It is clear it is a fraudulent company. I have reported to immigration authorities so that they will get deported. We don't need people like this in this country giving the rest of their countrymen a bad name.

The items I ordered turned out to require being drop shipped from the manufacturer with a 5 week lead time. This fact was not indicated anywhere on their website however. As well, within hours of being informed that it would take at least 5 weeks for them to be shipped, an email indicating a sale was now in effect offering what would amount to $20 off my order. Their support was unable to apply the sale discount to the order, however they were able to cancel the order. In the end I decided to spend a little more money to receive the products earlier, as the extra cost was not an issue given the time sensitivity of their delivery. However, I could also have made the purchase anew through them to receive the sale discount with minimal effect on shipment date, which given the 5 weeks what is a few more days?

125West.com has outstanding customer service and a unique selection of products to choose from. I purchased a Saeco automatic coffee machine from 125West.com about 5 years ago. I was unsure about making a $600 purchase online, but at the time I found information suggesting 125West had been in business for about 5 years already, so I took the plunge and was very happy that I did; my Saeco machine still does it's job today. Another 5 years later and they are still operating with the same fine customer service they provided back then. I purchase all of my coffee from 125West.com as I love their imported Cafe Beletage. Their website doesn't have a lot of graphics to slow down the loading of the site, which means fast ordering and browsing for the products I want. I have noticed they are starting to add videos to their site for product demonstrations, but they don't interfere with the loading time as I have the choice of playing them or not. I fully recommend 125West.com for anyone looking for a specialty product!

I ordered two removable hard drive drawers from NuGadgets. The web page stated that they were in stock. I received email confirming my order. The next day I received an email stating that my order was cancelled because the products were out of stock and no longer available from the manufacturer. Their web site still shows the exact same product as "in stock." It's the same page I ordered from, only now the price is higher.

I tried ordering 8 little adapters (all together they should weigh less than half a pound) The order total was $5.50 Guess how much the lowest shipping cost was? Yup $27 ground! Twenty Seven Dollars from IL to NY for leas then a pound! (not even brinks charges that much!) SHAME SHAME

Ordered two cases and data cable on Mar 17, got it three days later. Really fast shipping, and the cases are really cute, fit my phone very well. Good job, MaxMost.

Somewhat slow shipping after order (took almost 2 days to ship), but recieved item in a somewhat timely manner. Battery *seemed* to be new, but I suspect it is used. (scratched, no original packaging) The battery does work, & looks to be holding a charge, only the next few days will prove whether it was new product. A bonus was included with my purchase (an earbud for my cellphone) at no charge, I thought this was a nice touch. If the battery holds up as well as my original, I will have no complaints with maxmost.com

Your "subscribe" window with a bulldog is very annoying because it appears onscreen and there is no apparent method to get rid of it, no X. It blocks about 1/3 of the screen and prevents further shopping.

I typed in a code the billing page gave me for Sale Extended JULY4TH for 15% off & it told me it wasn't avalible. I then typed in HVRX10 that the web page told me I would get 10% off & was told promo couldn't be located. WTH???

Shipping was quick, but the item was very scratched, it looked like it spent 3 years on a shelf, constantly being moved here and there. Do not buy stuff for presents from these guys.

I purchased 2 Oscar De larenta body lotions from this seller. The pic in the add showed a very nicely boxed container, what I received was a cheap unsealed, unboxed tube of toothpaste looking thing. It cost me $9.00 to ship them back. They refused to refund my shipping cost because they said the perfume company changed the packaging, and it wasn't their fault. If you need any type of perfume, take my advise, stay away from 1stperfume.com I recommend a company called, fragrancenet.com. Their prices are reasonable, and if you need to return something they will email you a return address label postage paid so it doesn't cost you a cent. I learned the hard way.

I ordered a hair straightener from this site for my wife's cousin in India because they don't ship there, and it was listed on the 220V part of the website, but when I received it, it made no mention of 220V in the directions, so I placed a call to Folica and they said that the hair straightener is not in fact a 220V device. After talking to her manager, the woman on the phone offered a full refund and that included return shipping. I shipped the straightener back and once they received it, the finance dept made a mess of things and it took about 4 phone calls to get the proper refund amount straightened out. The ladies at customer service were great, as were their managers, but the finance dept really made a mess of things, and they wouldn't put through refunds until I made a second call. At the end of the day though, I got all my money back and I will deal with them again. I had no trouble talking to a real person each time I called and I really liked that.

Folica sold me 2 counterfeit CHI's, refused to address it and finally after countless phone calls and asking to talk to a supervisor who somehow never seems to be there agreed to credit me $60 for a Solia hair straighter that broke after only having it for 4 months. They are now refusing to wave the handling fee even though I have spent over $200 with them for 2 counterfeit items. They should be shut down.

Two years now since bought from them for the first time. The products are real good and the prices are fair too. I also appreciated they used USPS for delivery for they have the best rates and I didn't mind waiting for a few days instead of paying a lot of money to DHL or TNT. The customer service is great too. In all, it's a great pleasure for me to buy from Bargains Avenue.Wish there were more such stores on the web. Last year I had a bad experience with a British company.They refund me after I payed the whole amount by PayPal.They said it was a security matter.They only lost a good customer along with its friends.Probably that's why America is always ahead of Britain.But instead of being so haughty and always attacking the americans in their movies , the british guys (and girls from customer service) should learn from the americans.It should only be for their best. So Bargains Avenue, we love you here in Romania!!!

I buy my US clothes on Bargains Avenue quite nice articles at really correct price! also a fast shipping (to france) and really good communication. highly recommanded

The quality of the piece I was given for Christmas is second to none. My husband was really impressed with the personal attention and exceptional service he recieved when designing my necklace. The entire purchase process was completely stress free. I have recieved compliments on my necklace where ever I wear it....We will definately purchase from 14K-9 again in the future and reccomend them to all of our "dog friends"!

This is my second gift i have purchased from 14K-9. The staff was very helpful with my order. They anwsered my questions and designed a pendent that my wife holds dearly. Infact, I have reccomended 14K-9 to several of my friends. David Sloat Loveland Colorado.

Company provided fair pricing and up-to-date equipment for sale what I received was made just in March of this year which impressed me that I was able to get something so new unit works well more than I anticipated would use them again in the future for another purchase

The price was great; the ordering process was easy; and delivery was 1 day earlier than stated!

A three because they sold me a sleeping bag that was from over three years ago at almost full price and it should have sold for 100 dollars less. But, what are you gonna do. They need to make a buck too.

Mountain Sports has one of the best prices online and they ship orders of over $50 for free. My experience with this company is nothing short of amazing - their customer service is top notch. Their willingness to assist and satisfy their customer (particularly this customer) is something scarce in this age of impersonal online transactions. When my package was erroneously routed to a different address by the shipping company, Mountain Sports (Internet Team) responded to my email inquiry within the hour I sent my correspondence with them - that is "prompt" in its very definition. The matter was resolved and couldn't be more happier with their service. I can highly recommend this company without hesitation or reservation. Thanks Mountain Sports!

I will say that browsing the website can be slow-going so it is best to know the make and model you are looking for prior. Order process was very simple otherwise. The chair arrived the next day and it was the exact item I ordered and it works like a champ. I did a lot of shopping around and this place had the same selection, if not better, and the lowest prices of any site that I came across. For Real! Even lower than Wal-Mart! Give it a whirl...

I first ordered from OfficeWorld because they had by far the best deal on the printer I was shopping for. It was after the tsunami, and there was some correspondence back and forth about availability: real people, with real names, writing real correspondence, regarding me as a partner in the transaction. I looked them up, and lo and behold, they are in Eugene, Oregon, just down the freeway from my home in Portland. Free shipping, personal, flawless service, and a local company employing people in my economic watershed: one very loyal customer.

Very happy with the 3 watt flashlight, 3 watt headlight, and 4-in-1 pen. All items arrived in 8 days. I will do business with ledshoppe again.

Ordered A 2 flashlights, 2 pen/flashlight/laser combos and rechargable batteries. Turned out that 1 flashlight was defective, the other 3 led flashlight stopped working after a day and one of the pens didn't work as well. Sounds horrible, and I felt horrible since my previous experiences with oversea companies were pretty terrible. So I sent an e-mail explaining the situation and to my surprise, I was credited back the full purchase amount! Simply amazed. I will try ordering from them again and see if my order was just a fluke. I believe good customer service should be rewarded. *Edit As promised, I did order from them again. This time, I ordered a 3 watt flashlight, a multi-card reader and a bluetooth adapter. Glad to say that I haven't had problems with any of them. My only complaint is that shipping takes a little longer than a week since the company is based in Asia, but then again... being free more than makes it up for me.

I ordered a Framburg chandelier from ATG Stores on 3/22/2011. My debit card was charged the full amount of my purchase ($596.00)on 3/24/2011. My order was confirmed as available. However, I was notified on 3/25/2011 that my order was back ordered with an expected ship date of 4/30/2011.The ship date was amended to 5/5/2011 on 4/29/2011. On 5/10/2011 I was informed that my ship date was to be on 5/13/2011. The next delay was communicated to me on 5/23/2011. The new ship date was to be on 5/26/2011. You guessed it on 5/26/2011 I was informed of my new ship date of 5/31/2011. On 5/27/2011 was sent an e-mail with my scheduled freight pick up date, however, on 5/31/2011 I was informed that there would be a further shipping delay. I called the company and requested a cancellation of the order. My customer service representative told me that it could not be cancelled because it had been shipped. I requested a cancellation because I had been informed that it had not shipped. Antoine said he would place me on hold at check with the manufacturer. I held for over 21 minutes and was hung up on. I called back and spoke with Michelle who said she would check initiate the cancellation but that it would require 3-5 days to ascertain whether or not the item had shipped before I would receive a credit.I asked to be connected with a supervisor and commenced to be placed on hold while one was located. After 30 minutes I was disconnected. I called back and spoke with Mike. He informed me that a cancellation request had been initiated but that it would be 3-5 days for the manufacturers certification and then an additional 8 days before my account would be credited. I said that was unacceptable because everyone had already verified that the chandelier had not shipped asked for a supervisor or an address for the company, a legal representative or company officer. Mike gave me a false address for the company and while starting to give me names for the company or CEO hung up on me in mid-sentence. Much of our shopping is done on the internet and I am shocked by the behavior exhibited by this company. In my experience most reputable companies do not charge my account until they are ready to perform. Although I did not expect to speak directly to MR. Gary Rubens,CEO or Mr. Brad Halbach, VP-Operations, I sincerely believed that someone, at some level of responsibility, would be able to address to my concerns. Since that does not seem to be possible, I will begin on the first day of June,2011 to make complaints to any and all state and federal government agencies which regulate commerce in Washington and Missouri because I feel that I am being willfully deceived by Allied Trade Group.

I ordered two floor lamps from this company. They arrived damaged. I used their online chat service to process a return. They told me to package them up the way they arrived, issued a return number, and told me that I would be hearing from them in about a week with the date for pickup. Over a week went by and I had not heard from them so I sent a message asking when they would be picked up and was told that the manufacturer wanted proof of the damage and insisted that I take photos. I had already packed them securely, which was no simple matter since the packing was complicated. I told them that this was an unfair burden, since I had already received authorization for a return and was not told to take photos originally, which I would have done while the lamps were out of the boxes. Then the great customer service took a downward spiral to the point that I realized that I was going nowhere with them. It was at that point that I filed a complaint with my credit card company where the issue is still in investigation. Buyer beware about this company!

These guys are amazing order some burris Zee rings had them in two days Im in the Los Angeles area and was totally shocked at the unbelievable fast service they earned my business and any of my friends that are looking for quality products and service.. Adam

i am one very happy customer ordered a sightron s111 10-50x60 tuesday evening arrived here in the UK 11.30 am today friday , followed it all the way on the Fed Ex web site and saved £350 on what they are charging over here for the same scope thank you very much a truely great service D'ammenti

I thought I'd done my research and made a purchase that I wound up being disappointed in. Called Scuba.com and got an instructor named Bob. He gladly took the item back and after a few questions about me and my diving recommended an item that cost slightly less and is exactly what I hoped the first item would be. He explained why he felt it would be better clearly and pointed out features for me to look for. His advice was spot on! If you want to be sold gear call the other guys. If you want expert advice and a friendly attitude call Scuba.com and ask for Bob.

I purchased two strobe batteries and a battery charger for the strobes. I waited several weeks with No updates on when the equipment will be shipped.I received the strobes and they said the manufacture stop making the battery charger. I them told them the strobes batteries are useless without a way to charge them and they said that make sense and they would contact the manufacture and get back to me. I have called and sent them emails and they have not returned any of my requests for the past two weeks. I contacted a more customer oriented dive shop and I received the battery charger within a couple of days.

I purchased hundreds 3M masks with them and called the custom service for cancellation. The custom service confirmed cancellation for me on phone. The company called me back to inform me the product will be available soon. I double checked with them that I want to cancel all my orders. Several days later I received email from them that my products will be shipping out in the future. Called my bank and they suggest a cancellation document. Call the company again for cancellation email or cancellation confirmation number, didn't get email or confirmation number.

7 days after I placed order, no shipment has been made. I kept calling them everyday, they kept giving wrong information. Most people speak English nobody understands. DO NOT use their service. go else where.

Since this little note was printed on page 16 of my latest Herringtong Catalog: ""As the welfare-state mentality stifles economic growth, and dampens demand (think Greek riots!) - Wenger has asked us to move its excess inventory at substantial savings...signed, Lee Harrington" You have lost every cent of my business. What a horrible company.

I ordered a wallet for about $77 and never received it. Both the customer service line and order lines have been disconnected. I can't believe these gypsies have stolen my money and now I have to contact the Better Business Bureau. What a pain in the ****!

In August 2008, I paid $180 for a futon from Futon Planet for occasional use in my RV. I used the futon for two days in 2008 and just over two weeks in 2009. After only one week of use in 2008, I noticed that the futon had developed a permanent depression where I was sleeping, with no resiliance left. I have used futons before and never had seen them deteriorate in this way. I called customer service at Futon Planet and spoke to a customer service representative, her supervisor, and, ultimately, to the owner of Futon Planet. I got the same story from each person -- that I had bought the low-end futon, designed for "occasional use," and should have expected it to deteriorate in this way. Although the futon was less than a year old and still technically under warranty, I was told it could not be returned, and there would be not refund of any kind. The bottom line is that I got approximately 7 days of acceptable sleep out of the futon, which comes to over $20 per night. Futon Planet should not market a futon of this low quality, even as a low-end product, and I do not recommend doing business with the company.

I've been using my futon for about a week now and I just have to say that the quality and comfort far exceeded my expectations. The sales staff was knowledgable and very helpful. I took their advice and upgraded my mattress which I think made all the difference.

Still waiting for mine to be shipped ad your team are keeping me informed of where it’s at. Still haven’t received confirmation from your warehouse that it’s on it’s way. Once I receive it and install it then the review might be better

Hi, I cant tell you how it is because i still do not have it. You have taken the money but still not supplied it after one email and one phone call I still have nothing. Follow up is very poor. Thank Chris

Blog di viaggi che fornisce informazioni e consigli ai viaggiatori su località ed eventi, in tipico stile da copywriter, ma in realtà le info sono spesso inesatte: ad esempio ho notato che nel loro articolo riguardante un dato festival (nos Alive), vengono fornite informazioni errate come il fatto che il festival dura 3 giorni e vengono elencati anche meno palchi di quanti ce ne sono veramente

Found this website years ago and it went straight to my bookmarks immediately. Here, I founbd a galore of useful info for colorful traveling. And who doesn't want to be in the right time, in the right place while trying something new? What an adorable feeling!

I have been contacted a few times about renting my time but never got a good feeling about it. When they contacted me, they spoke to me like an actual person, I wasnt pressured at all. They said and I quote, “if you dont do it, thats fine because the next person will”. This statement really spoke to me (might be silly) but made me feel reassured that they werent really after my money, but rather the weeks. Ive been signed up for 4 months and already got 2 weeks rented!!!

When I first started I only did a couple weeks to see how this worked out. I have been an active member since 2017 and am here to express my gratitude. The income covers my fees and it works out great.

Another art supply online retailer with some of the lowest prices I've seen. One of the items in my order was out of stock with 7/6 listed as the date of receiving new stock. An email was sent informing me of this and gave me the option to cancel the order for that item or the whole order. There was also a shipping choice to ship all items when available or ship separately depending on availability (more expensive). Eventually the whole order was shipped around mid-July, so there was some delay but it arrived in fine packaging with nothing damaged.

HORRIBLE!!!... Signed up for membership. Ordered some goods. Half were not in stock, so my order amounted to a few paintbrushes. Tallied my order... Shipping to Hawaii? Only through UPS or FedEx online they said after signing on. Shipping cost? $100 shipping charge for $100 order. Backed out and called them.. Sorry, we only use UPS and FedEx when ordering online. Decided that day to ancel my membership. Have they returned my emails, phone calls, responded??? No. Worst customer service I've come across in years!!

After being a good $1000.00 repeat customer over the past few years, I had an issue with my most recent purchase. Before I opened the box, I contacted customer service. I might have been ok with their response if they had been truthful with me, but the customer service person outright lied to me to make her case better. I then opened the box and found that the item was also defective and did not work. If you deal with this vendor you might get lucky and get a good item. However, if there is an issue or a problem I am confident that you will not be happy with their customer service. I know that I will no longer be one of their customers. I also have stopped referring people to them. I feel that my reputation is at stake also. I don't want to be in a position where I have referred a friend to a company that will do them wrong.

I purchased a Great Northern Red Antique popcorn machine from Discount Tommy. The popper was delivered and shipped really fast. They even helped me with questions on how to set it up! I couldn't be happier with my fancy popcorn machine and the great service I received. Even saved a few hundred dollars off retail. Five stars all the way!

This service is beyond the best. Free app that lets you upload everything as you go that the accountants can access and view and verify everything is done correctly at BAS/tax time and submit it all in one go. This made life so much easier and stress free for me.

As 71yold I find the app very easy to handle and to enter all of my expenses once you have your quarterly date and submitted it the lodgement is almost immediate If you need help they get back to you quickly Highly recommend Dave W

Sunbeam 22L Air Fryer oven is sensational. The price the best compared to others. Free delivery very welcomed. The oven took 6 weeks from order to delivery but understandable considering the covid 19 issues being experienced throughout Victoria. Thank you.

Excellent product but poor service. Company doesn't even have the stock on hand to sell. On Ebay it stated that it would be delivered within a week. I ordered and paid then got in touch with them to ensure my item was going to be delivered as they had not sent it and that was a day before it should have been delivered. They told me to wait 10 more days as they are waiting for item to come to them. Well nearly 3months later I got it. If you need something in a hurry don't use them but products are good .

I went to the one in Deptford NJ And the one that help me name was Jenny she was so amazing she went beyond to make sure I was comfortable this was my 1st experience and I can not wait to go back

i purchased several Brazilian blowout products from them and I think they have been tampered. The shampoo smells like chlorine. Which was not the smell of the previous bottle. BEWARE

Andreas has been wonderful. We paid our deposit in January and looked forward to a lovely time in Deia durning April. Andreas kept us up to date with the situation in Deia. Before travel became an issue he reassured us. Spain, then the UK, introduce travle bands. Andreas spoke with the owners of the lovely house we had booked and they kindly agreed to refund us straight away. Which they have done. Now we are hopping to be in Deia in September. We shall definitely use Andreas at Charles Marlow to arrange it for us.

Charles Marlow supplies our clients with homes - we work in the luxury travel market. For the last 3 years we have been able to offer our exclusive clients the best homes in Mallorca and Ibiza, we have always been impressed with the team and their expert knowledge.

I have been buying car parts for going on 10 years and I have delat with a lot of companys that sell online. I am also located overseas which can make things difficult if you get the wrong item. I have to say pelica Parts is right at the top of my last for parts suppliers who reallyb go the extra mile. One example is a recent shipment sent to my US reshipper where I got the address wrong and the items got shipped. Fortunetaly Fedex could not deliver them as there was no such address. Pelican handl;ed my mistakle almost as if it was their own they promptly responded to my emails and when they got the items bag organised for them to be sent to the correct address by Fedex with no cost to me. I have lots of other situation where Pelican parts have gone over and beyond the typical ideals of service we get from most online stores. I have NO hesitation of giving Pelican parts and the team including Jacarri and in particular Stacey who is an absolutley standout customer service rep a ringing 5 STAR endorsement.

Did not fit, too small I just order this fan and it said that it fits BMW 540i 2000. I need to return. Part was $36.00 with a tax. Shipping is $13.25. I did some return with other company, all I have to do, print the Fedex label, put it on the box, be sure that it is done properly and fedex will come to pick it up. As with Pelican Part, I have to pay for the return shipping. I already paid $13.25 and I have to pay for the return another $9.25 total of $22.50. If you cannot guarantee that your part will fit, you shouldn't be in this type of business. I lost $22.50 for something that I cannot do anything. And when I research by the part number, it seems to be fitting Porsche. You send me the wrong part and you went back to mention that now this part might not fit our vehicle. Highly not recommended this company.

Ordered shelves in June, finally came six weeks later missing vertical posts and 2 damaged shelve boards. Contacted the company who take days at a time to respond and they said parts were back ordered and they would be another 6 weeks to replace. Replacement parts finally came and they sent the wrong pieces. This happened another 2 times! It’s now Dec, 6 months after paying for these shelves and I just got another delivery of the wrong pieces. I’m giving up at this point....

The only issue I had was damage to the 5 drawer cabinet. It was damaged on the corner from being dropped. The customer service department took immediate care of the issue and a new drawer was sent out. I am very satisfied with the cabinet set I ordered. After looking at other lines I am happy I selected the 18 gauge NewAge cabinets.

Bot Belk said: You are now connected to Alisha. Sent at July 11 at 10:26 AM Bot Belk said:Hello! Thank you for contacting Belk. My name is Alisha. Please allow me a moment to review your transcript. Sent at July 11 at 10:26 AM Belk Bot Belk said: Hello! Thank you for contacting Belk. My name is Alisha. Please allow me a moment to review your transcript. Sent at July 11 at 10:26 AM Bot Belk said:Hello Joanna, how are you today? Sent at July 11 at 10:26 AM Belk Bot Belk said: Hello Joanna, how are you today? Sent at July 11 at 10:26 AM24 minutes ago You said:I'm frustrated. I attempted to place an order last night for $136.66 The system kept saying my card had incorrect information. After 3 attempts with my primary card, I tried my secondary card. I now have 4 pending transactions totaling $546.66 Sent at July 11 at 10:27 AM You said: I'm frustrated. I attempted to place an order last night for $136.66 The system kept saying my card had incorrect information. After 3 attempts with my primary card, I tried my secondary card. I now have 4 pending transactions totaling $546.66 Sent at July 11 at 10:27 AM22 minutes ago Bot Belk said:I am sorry to hear you have multiple charges on your credit cards from trying to place an order. Sent at July 11 at 10:27 AM Belk Bot Belk said: I am sorry to hear you have multiple charges on your credit cards from trying to place an order. Sent at July 11 at 10:27 AM Bot Belk said:Can you please verify the telephone number and shipping address as it appears on the tried placed order? Can we also contact you on this phone number if we are disconnected? Sent at July 11 at 10:28 AM Belk Bot Belk said: Can you please verify the telephone number and shipping address as it appears on the tried placed order? Can we also contact you on this phone number if we are disconnected? Sent at July 11 at 10:28 AM22 minutes ago You said:334-306-9470 is my number Sent at July 11 at 10:29 AM You said: 334-306-9470 is my number Sent at July 11 at 10:29 AM You said:427 E. Jefferson St. Montgomery, AL 36104 was the shipping address... but a couple items were to be picked up at the Prattville, AL location because they wouldn't ship them. Sent at July 11 at 10:30 AM You said: 427 E. Jefferson St. Montgomery, AL 36104 was the shipping address... but a couple items were to be picked up at the Prattville, AL location because they wouldn't ship them. Sent at July 11 at 10:30 AM20 minutes ago Bot Belk said:Thank you for confirming your order details Joanna. Please allow me a moment to research your order. Sent at July 11 at 10:30 AM Belk Bot Belk said: Thank you for confirming your order details Joanna. Please allow me a moment to research your order. Sent at July 11 at 10:30 AM19 minutes ago You said:This is a BIG problem as I use my credit cards to buy gas and groceries. I can't be down $400 Sent at July 11 at 10:31 AM You said: This is a BIG problem as I use my credit cards to buy gas and groceries. I can't be down $400 Sent at July 11 at 10:31 AM19 minutes ago Bot Belk said:Belk.comOpens in a new window; external. does not charge for any order until it ships. You may see an authorization hold or pending charge on your account that is placed by your financial institution when the order is placed to verify the availability of funds. Since the orders did not go through these holds will release within 3-5 business days depending on your bank’s policy. Sent at July 11 at 10:32 AM Press ENTER to interact. Belk Bot Belk said: Belk.comOpens in a new window; external. does not charge for any order until it ships. You may see an authorization hold or pending charge on your account that is placed by your financial institution when the order is placed to verify the availability of funds. Since the orders did not go through these holds will release within 3-5 business days depending on your bank’s policy. Sent at July 11 at 10:32 AM17 minutes ago You said:Oh I get that... but that is 3-5 days without access to the funds Sent at July 11 at 10:33 AM You said: Oh I get that... but that is 3-5 days without access to the funds Sent at July 11 at 10:33 AM You said:I intended to spend $136 NOT $546 Sent at July 11 at 10:33 AM You said: I intended to spend $136 NOT $546 Sent at July 11 at 10:33 AM You said:and now there is no order?? or just 1?? or what? Sent at July 11 at 10:34 AM You said: and now there is no order?? or just 1?? or what? Sent at July 11 at 10:34 AM15 minutes ago Bot Belk said:I do apologize, you can contact the financial facility and ask them to release the pending charges as a order was not placed. I did not find any pending order in my system. Id be happy to assist you with replacing the order and see why the card was being rejected. Sent at July 11 at 10:36 AM Belk Bot Belk said: I do apologize, you can contact the financial facility and ask them to release the pending charges as a order was not placed. I did not find any pending order in my system. Id be happy to assist you with replacing the order and see why the card was being rejected. Sent at July 11 at 10:36 AM Bot Belk said:I do apologize for the inconvenience this has caused you I have set up case number 9077393 to provided you with 15% off of your next order. Sent at July 11 at 10:38 AM Belk Bot Belk said: I do apologize for the inconvenience this has caused you I have set up case number 9077393 to provided you with 15% off of your next order. Sent at July 11 at 10:38 AM11 minutes ago You said:but to say my card was rejected implies that something is wrong with my card or funding and that is clearly not the case because it went through on my end Sent at July 11 at 10:39 AM You said: but to say my card was rejected implies that something is wrong with my card or funding and that is clearly not the case because it went through on my end Sent at July 11 at 10:39 AM10 minutes ago Bot Belk said:Our orders process through a security check before and after the order is placed. The card was being rejected due to inaccurate information,. This could be a typo in the billing or shipping addresses on the order compared to the card information with the financial institution. Sent at July 11 at 10:41 AM Belk Bot Belk said: Our orders process through a security check before and after the order is placed. The card was being rejected due to inaccurate information,. This could be a typo in the billing or shipping addresses on the order compared to the card information with the financial institution. Sent at July 11 at 10:41 AM8 minutes ago You said:but it was all correct and put pending charges. If it showed incorrect information it shouldn't have gone further that your system Sent at July 11 at 10:42 AM You said: but it was all correct and put pending charges. If it showed incorrect information it shouldn't have gone further that your system Sent at July 11 at 10:42 AM You said:and your saying that this happened with 2 different cards Sent at July 11 at 10:43 AM You said: and your saying that this happened with 2 different cards Sent at July 11 at 10:43 AM7 minutes ago Bot Belk said:Unfortunately as advised the system pulls an authorization hold to verify if the funds are available and even if the order fails the hold will still pull by the system. We cannot prevent that from happening as these holds do fall off. Sent at July 11 at 10:44 AM Belk Bot Belk said: Unfortunately as advised the system pulls an authorization hold to verify if the funds are available and even if the order fails the hold will still pull by the system. We cannot prevent that from happening as these holds do fall off. Sent at July 11 at 10:44 AM Bot Belk said:When an order fails due to the system saying there is card error on the information it can be a typo or simple issue as to putting the middle initial if its on the card. Sent at July 11 at 10:45 AM Belk Bot Belk said: When an order fails due to the system saying there is card error on the information it can be a typo or simple issue as to putting the middle initial if its on the card. Sent at July 11 at 10:45 AM Bot Belk said:However we are not provided with the reason why it fails other then what I have provide you. Sent at July 11 at 10:45 AM Belk Bot Belk said: However we are not provided with the reason why it fails other then what I have provide you. Sent at July 11 at 10:45 AM4 minutes ago You said:I understand that there is a narrative that you have to keep to while working... but you work at Belk and I'm sure you aren't rolling in cash. Take this on a personal level... how would you feel if it were you? Has it even occurred to you to mention to the web people or your security people that THEY might have an issue that THEY need to address? because it seems like all we can get to is that I did something wrong... on BOTH of my cards info Sent at July 11 at 10:47 AM You said: I understand that there is a narrative that you have to keep to while working... but you work at Belk and I'm sure you aren't rolling in cash. Take this on a personal level... how would you feel if it were you? Has it even occurred to you to mention to the web people or your security people that THEY might have an issue that THEY need to address? because it seems like all we can get to is that I did something wrong... on BOTH of my cards info Sent at July 11 at 10:47 AM3 minutes ago Bot Belk said:Again I do apologize that the system would not place the order and gave you errors, Id love to assist you with getting the order placed for you. Sent at July 11 at 10:47 AM Belk Bot Belk said: Again I do apologize that the system would not place the order and gave you errors, Id love to assist you with getting the order placed for you. Sent at July 11 at 10:47 AM2 minutes ago You said:again... Has it even occurred to you to mention to the web people or your security people that THEY might have an issue that THEY need to address? because it seems like all we can get to is that Sent at July 11 at 10:47 AM You said: again... Has it even occurred to you to mention to the web people or your security people that THEY might have an issue that THEY need to address? because it seems like all we can get to is that Sent at July 11 at 10:47 AM2 minutes ago Bot Belk said:I completely understand Joanna, I understand these frustration and I hate that you have these pending charges from the order not going through. I wish I could remove them for you, unfortunately I do not have that ability. Your financial institution can release these hold for you since there is no order. Sent at July 11 at 10:49 AM Belk Bot Belk said: I completely understand Joanna, I understand these frustration and I hate that you have these pending charges from the order not going through. I wish I could remove them for you, unfortunately I do not have that ability. Your financial institution can release these hold for you since there is no order.

I returned items I ordered from the website and received confirmation from Belk that they received the return and would send the refund. It has been a month and no refund has been received. Can't get customer service on the phone nor do they reply to messages. They have the returned items but kept my money.

Contacted Ash Mansukhani for replacement of a touch screen for HP PDA handheld computer ...confirmed they had everything in stock and that turnaround time for replacement and ship back was 1 hour. They kept their promise and it took less than 48 hours for me to ship for repair and start working with repaired unit. JUST AN AMAZING customer experience. They answered all my phone calls efficiently. Service is unbeatable and fix cost less than one third of brand new computer...so it's worth repairing ! I definitely recommend this company if you don't want to waste any time. Many thanks.Claude

Great customer service, the girl at the front desk was very courteous, and the technician replaced my laptop screen in less than an hour. The price was lower than anywhere else in the city.

About 2 years ago I purchased an item and was very pleased with the transaction. Now, I ended up purchasing another wine fridge, but upon opening up, there is a little difference in the item.....there is no Celsius / farenheit switch as pictured on the item on the Winecoolerdirect.com website. I called, and has been the case with them for some delivery issues, after long holds I get disconnected. I called the sales line instead but had the displeasure of getting James (like several others who posted here). He could not care less about the problem and said "why are you calling me, you should call the manufacturer, they can fix over the phone". Really? Long, rubber arms to stretch across the continent and install a missing button? He then said, "what's the problem, you can't figure out Celsius?". I told him I didn't want to. Finally, because his attitude and tone of voice were so ridiculous, I called him on it and said that I found his apathy to be alarming and he said "well, I don't see what the problem is, so yeah". NICE. What an arse.

A combination washer dryer was delivered on May 5, 2015 as part of an ongoing renovation project. There was no physical damaged seen upon inspection at delivery. When my contractor went to install it he noticed internal damage to the unit that makes it un-useable. I contacted Living Direct several times and they refused to honor their 60 day 100% satisfaction return policy. See below: "If you are not fully satisfied with your purchase, you may return it to us within the first 60 days after delivery. All we ask is that the order be returned to us in its original packaging and condition with all included accessories and materials. Items shipped out via freight line carrier must be returned in the same manner. To obtain a return merchandise authorization number (RMA), please contact one of our customer service experts Monday through Friday 8 a.m. to 5 p.m. CST at 1-866-975-4846. They said because it was damaged it was not covered by the 60 day return policy. Doesn't seem like the 100% satisfaction guarantee and return policy stated right on their site. I have registered a complaint with the BBB and have contacted my attorneys to start litigation against this firm. Too many people will not hold dishonest people like Living Direct Accountable. That is why they continue to do it. Not this time...

They did a great job- Ordered and it was at my house in two days. Great Deal!

I was concerned because of the ratings on your website but this was one of the easiest transactions I have ever done. After ordering, I received an immediate confirmation of the order. They sent an email when the item was shipped and had exceptional delivery time (ordered on a Sunday and received it on Wednesday). I would highly recommend this seller.

Started using ottos abit lately and had no issues as I was receiving the products.... Purchased braid online late August, turns out it wasnt in stock which was ok. Braid was sent 3+ weeks later and lost by Australia post early Oct. Long process for no product. Emailed ottos about the situation with the confirmation from aus post, with no reply. If you want to help contact me via email.

Ohio's tackle world delivers.....consistently I have made several purchases from Ohio's and every time they are quick, great prices and great value Their comms are very well connected to eBay and Ausposr so I knew exactly what was going on every step of the way. Great job guys, you are leading the field by a long way in today's difficult markets. Will be in touch soon a huge Kingfish just busted up my beach rod. (Still managed catch and release though...lol) Thank you SJ

We have used FNR many times and have always been impressed by the great service. Offen we need a vehicle at super short notice, and just one phonecall and the guys make it happen, even on weekends & out of hours. Pick-up & drop-off is so simple, and the vehicles are always in immaculate condition. Forget the rest and give these guys a go, you won't be dissapointed. Thanks Guys! Gordon, Kerikeri

Requested car at 10pm one night for last minute trip, was confirmed when I woke up around 6am the next day - fantastic! Very simple, easy and friendly transfer from Ken. Great Honda Fit, very clean and tidy. Easy and no hassle - would highly recommend.