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6 Reviews
3.7 SmartReviews Score
Recent Reviews
I purchased a pouf (unstuffed) and loved it so much, I wanted a second one a few months later. When I asked for a good color match, they went out of their way to make sure I was completely satisfied with my second purchase! Now I have 2 on my living room, and am happy! I stuffed mine with buckwheat hulls, and they are great to use as a foot stool or to sit on. I recommend purchasing two!
Excellent
3 years ago
As a returned Peace Corps volunteer who served in Morocco and an Oregonian, I was pleased to find this Eugene-based site, and find that you support the High Atlas Foundation and women's cooperatives in Morocco. Update - received the mirror. Beautiful! It's part of a small gallery wall above the piano and it's perfect with the other pieces. Thank you for the great service, and thank you, Charkaoui Mohammed, for your beautiful work!
Excellent
3 years ago
15 Reviews
3.5 SmartReviews Score
Recent Reviews
I am a small-time real estate developer, so I flip houses frequently. I happened to purchase a really nice historic home and I knew that it would sell with a great lighting fixture in the middle of the dining room. I heard about Bowery Lights from an interior designer that I work with and I checked their website after that. I was really impressed with their wide variety of lighting fixtures. I talked to one of their employees and they recommended an excellent chandelier for the property. The chandelier was affordably priced and it made the house look like something out of Architectural Digest. I highly recommend Bowery because they have so many products that can fit within any budget. The house sold, BTW!
Excellent
3 years ago
I received my order 1 month, 2 days after I placed my order. It was less expensive than I could buy it elsewhere at the time by about 15-20%. Bowery lights had a ceiling fan on their website. It was sold at a national chain. The web page for the fan had a button that said, "best price". This required I enter my email. The price I received was about 15% less than the national chain. Also, there was no tax. I purchased the fan on April 22, 2012. I heard nothing for several weeks. On May 16, I sent an email inquiry about my order. On May 23 I received a response: "Your order is shipping this week, it was backordered." I received my order on May 25, 2012. If you are not in hurry, bowerylights.com may be a reasonable option. I did eventually get my order and I did save a few bucks. I would have liked a shipping update before 3 weeks later. If the item was "backordered", this would have been good information to communicate to the customer at the time of the order. I also would have liked a response to my email inquiry faster than 1 week.
Bad
3 years ago
33 Reviews
3.5 SmartReviews Score
Autolightsbulbs
Auto Lights Light Bulbs Headlights Tail Lights Fog Lights Backup Lights Corner Lights Turn Signal Lights Performance Lights Replacement Lights
Recent Reviews
Man!!! Reading all the reviews tells me not to buy some taillights from this place. I thank goodness I double checked the reviews b4 I bought ANYTHING from this place. NOO thanks. Thank you for all the people who were honest and told us all reading these and learning from their mistakes and not losing money and time and a headache.
Average
1 year ago
Thank you! "My headlights & fog lamps arrived VERY securely packed, and intact at a FRACTION of what my mechanic could get them for. My ONLY regret is that I didn't purchase my new signal lights from you 1st. My signal lights were 40 bucks more elsewhere, and the same TYC (trusted aftermarket brand) as the headlights and fogs I ordered from Autolightsbulbs. You're my go-to now, thanks so much for helping me make my Juke look new again :-)" Ordered 12/10/21, shipped 12/14/21, & and arrived via UPS 12/20/21
Excellent
2 years ago
23 Reviews
4.1 SmartReviews Score
Recent Reviews
Their website is one of the most useful business resources we now have. They were and will be our "one-stop-shop" for all restaurant furniture, from chairs to tables.
Excellent
1 year ago
When I first opened my restaurant, I had no idea what I required in terms of restaurant booths. Prompt email responses and assistance with measuring specifics, among other things, made me feel comfortable investing money on their furniture.
Excellent
1 year ago
6 Reviews
3.7 SmartReviews Score
Recent Reviews
Ordered arrived swiftly within 48 hours. Great Service!
Excellent
3 years ago
We would definitely recommend Clearly Interiors and their fitter Adrian. We had an en-suite done by them and we are delighted with the results. Paul and Peter in the showroom were really helpful and even came up with three different layouts for us. Adrian was a lovely man and a very clean worker which made the upheaval easier to bear. Thank you to you all and best wishes for the future from the Elliott's.
Excellent
3 years ago
3 Reviews
2.4 SmartReviews Score
Recent Reviews
I purchased six smoke detectors and two combination CO and smoke detectors, to replace old ones. The ordering and payment was easy and simple. The detectors arrived fast, in perfect condition, although the shipping costs could have been less than the charged $15, if the USPS was used, not UPS. The detectors had such a bargain price, that the whole deal was still cheaper than anywhere else on the Web. I'm completely satisfied with Electricbargainstore.com and recommend it without reservation.
Excellent
3 years ago
I purchased nine Kidde smoke detectors to replace old ones. The new ones arrived in perfect condition, well packaged, and in just a couple of days. I'm completely satisfied with the experience and recommend Electricbargainstore.com.
Excellent
3 years ago
30 Reviews
2.7 SmartReviews Score
Recent Reviews
56 customers have reported problems with Furniture UK in recent months. Their staff have refused to reply to me until I raised strenuous complaints with the regulatory bodies. Then they denied receipt of any correspondence from me ! It's unpleasant receiving misdescribed furniture, and intolerable being lied to.
Poor
3 years ago
I ordered a piece of furniture on November 15th 2014, and am still waiting for it to be delivered or a refund. The phone number on the website constantly goes to answer phone, but nobody ever gets back to you, nor do they reply to emails. They still have nearly £400.00 of our money, and still they ignore requests for a refund. The fraud department of our bank are now seeking to recover our monies. BUYERS BEWARE!! I would strongly urge anyone considering buying from these charlatans to think again and go elsewhere.
Bad
3 years ago
12 Reviews
4 SmartReviews Score
Recent Reviews
Erin Killeen is an angel and has been an amazing sales associate! She was efficient in helping me find what i needed by contacting the manufacturer and getting back to me within 1 business day. GREAT experience - would definitely use you again for our business needs because of her.
Excellent
3 years ago
The ordering process was simple, the coupon code worked plus free shipping. I have high hopes that the products will arrive safely and I can start using them to grow plants for my garden this year. Thank you!
Excellent
3 years ago
5 Reviews
3.7 SmartReviews Score
Recent Reviews
I just received the items today. The order was for three CF26TE/841. One of the items is actually a CF26TE/835 bulb although the box is labelled as CF26TE/841. I need the wrong item replaced. Update: Received replacement quickly. Excellent after-sales service.
Poor
3 years ago
My order was back-ordered, 10 days & still no bulbs
Poor
3 years ago
16 Reviews
4.5 SmartReviews Score
Recent Reviews
Superb Service, Ordered on Friday Delivered to me on Tuesday, the 3 working days of which it was stated. Could not be happier with the quality of my product. Will use again :)
Excellent
3 years ago
I would have given Lighting Majestic an excellent rating were one available. Great service and beautiful products. Very helpful and they couldn't do enough to assist wherever possible. I would recommend this company without reservation.
Excellent
3 years ago
30 Reviews
4.3 SmartReviews Score
Modern Furniture and Decor for your Home and Office
Shop for everything to fit your modern lifestyle - From furniture and lighting to accents dcor and more with Free Shipping on most items
Recent Reviews
I was a disappointed that I was told the delivery date for the glider was going to be Friday, January 27 but then changed to Monday, January 30, but overall, my buying experience with All Modern has been fine.
Excellent
3 years ago
Order and paid for a desk on April 28 they said i have it by May 15 today is May 30 still dont have it i call every day and hear a STORY
Poor
3 years ago
2 Reviews
3.2 SmartReviews Score
Professional LED Flashlights Bicycle lights At Right Price- Worldwide Fast Free Shipping
Worldwide Free Shipping Out door LED Bicycle lightsflashlight-diyled flashlightsled diving flashlightsled lighting bulbCree XM-L sales at right price
Recent Reviews
I ordered a dive torch at Lightmalls on September 2014. It didn't arrived on the proposed time so I checked the postal tracking number which showed the parcel was lost. I asked Lightmalls several times to send the torch again. They always replied within short time and promised to send but it hasn't happened in five months. So I paid for something and got nothing.
Bad
3 years ago
Super bright LM Cree XHP70 4500-Lumen 5-Mode Memory Led flashlight Torch Arrived DOA, after much runaround told to return to China- $69.00 shipping cost- more than light cost.
Bad
3 years ago
2 Reviews
4.5 SmartReviews Score
Recent Reviews
My mother and I went to the Hanover Pier 1 on December 30, 2016 at around 1:30 pm to return two items that had been gifted to us for Christmas. We did not have receipts for these items, because they were gifts and it is a bit gauche to ask for receipts with Christmas gifts. Unfortunately, the employees who helped us were fairly rude and hostile, especially the manager. She bluntly told my mother that she had no idea whether these items were a "re-gift" and that she could not give us anything but a couple of dollars of store credit. This was after she had already searched and found versions of both items in the store's database, and both cost around $30. Perhaps in the past the store may have had experiences with shady returns, but it is humiliating to be wrongly accused of something this absurd in front of your family and peers. While we fully understand that Pier 1's return policy may be such as to not accept returns (especially late ones) without receipt, my mother and I were appalled at the way we were condescended to, and we regretted ever having come into the store. I will for sure never patronize a Pier 1 again, after having been accused by its staff of basically returning stolen merchandise. I will also recommend that my extended family and friends hear about this experience. Many have been loyal Pier 1 customers for years. It is management's job to establish store policies, but it is the brand's reputation that suffers when those policies are implemented by employees who are not well versed in the basic fundamentals of customer service. In a dying industry such as this one, I would take care to preserve the one thing that distinguishes Pier 1 from Amazon and other retailers who are quickly eclipsing it--a warm personal touch. M&C
Bad
3 years ago
I shopped at Pier 1 since college. They always have unique items, especially for holiday decor. I spend most of my time at Pier 1 during the fall and winter for Halloween & Christmas decorations. Their candles are great too. Everyone I've ever experienced at a Pier 1 over the years has always been friendly and wanting to help.
Excellent
3 years ago
16 Reviews
3.3 SmartReviews Score
BisonOffice
Discover the best deals and prices online for furniture lighting dcor outdoors office supplies and many more home products Free shipping on most items
Recent Reviews
We purchased a very expensive kitchen island chair form this company. Once we put it together it did not work. It was supposed to be a swivel chair that DID NOT swivel. THe seat also did not stay on because it had to be screwed in from the bottom. but the screw were too short and did not hold the seat in place. So I put in for a return. It was shipped back to them but they claim it was used and damaged-WHICH NEITHER IS CORRECT!!!!! So now they will not refund me or return the non working chair. And I am out of nealy $300. A large company that make money hand over foot should not advantage of a consumer especially in these difficult times. I understand they too are feeling the crunch but I don't make in a year what they make in a day. So think before you purchase from BisenOffice.
Bad
1 year ago
Purchased a beautiful glass table from Bison Office (through Amazon) and a year later it spontaneous EXPLODED. I was in the room when it happened and all at once the table burst into a million tiny shards of glass. The max weight that was ever applied to it was a small stack of magazines. It took me 4 hours to clean up and over a month later I'm still finding glass in my living room (glass was found 13 feet from the table). After 33 emails back and forth, and relentless phone calls, they finally agreed to a replacement and a $400 refund. I had to fight them at ever turn to compensate me for this nightmare of a scenario. They refused assembly so when the replacement arrived, the 198lb table was on a pallet and I had to try to get it inside my row home alone, while it was raining. I just opened it and it came with NO table legs, NO hardware, NO instructions. I already paid the $200 to have a junk truck pickup what was left of my last table so now I just have a tabletop sitting on the floor of my living room. In total, I would say this issue has cost me 15-20 hours of my time and it's still not over. They do not deserve your business!
Bad
2 years ago
61 Reviews
4.4 SmartReviews Score
Recent Reviews
I bought expensive faucets and a tub faucet from Decorplanet.com to the tune of $2500 in advance of a bathroom renovation project. They did not bother to contact me to let me know that the faucets had been discontinued. By the time I realized that I hadn't received the items and called them, I had very few choices of other faucets that were available and that I could get in time. I'd spent tens of hours picking the first choice. I had to make repeated calls and worked with 3 customer service agents before I found one who actually helped me find new ones. Then they fired that helpful person. In the meantime, I bought a number of matching and very expensive robe hooks and towel rings. They were all very late in arriving, there were very confusing communications about their shipping, and some were never even sent--again until I called AGAIN and asked where they were. Everything was so delayed that by the time I could install them, I realized that most of the hooks and rings didn't work. When I tried to return them, I got NO response for weeks. I had to make repeated calls to get an RMA number, which I finally got. Then, they refused to waive the 15% restocking fee. Incredible. I would NOT recommend them.
Bad
2 years ago
Horrible customer service that is putting in a lot of effort in proving you are wrong than to solve a problem! Their system has placed a duplicate order, only one confirmation was ever sent out, but they charged me $750 shipping fee to send it back to sender and called me several times to yell at me that it's my fault. The item I did order arrived 10 days late, communication is terrible. They'll go beyond and above their duties to convince the customer they are wrong, customer service people are rude and arrogant. Previous reviews just prove that they constantly mess up orders and then blame the customer for it.
Bad
2 years ago
30 Reviews
4.1 SmartReviews Score
Recent Reviews
I worked with Hannah and she was amazing. I just needed a little help with the price of my order and she pulled it off. Made my purchase right on the spot. Thanks to your sales and support team.
Excellent
3 years ago
would like to say that Walter did give me the best price on my bedroom set and was very easy to work with I will order from bedroom furniture discount again and again def 5 star service thanks
Excellent
3 years ago
8 Reviews
3.6 SmartReviews Score
Recent Reviews
Ordered headboars on Tuesday, delivered on Friday. Product quality absolutely fine. I experienced no problems at all with this company
Excellent
3 years ago
I will post details later but do not wish to disclose at the moment as I am currently trying to resolve a problem with this company.DO NOT TRADE WITH THIS COMPANY UNDER ANY CIRCUMSTANCES.
Poor
3 years ago
33 Reviews
3.6 SmartReviews Score
Lyco
Lyco is the UK’s premier supplier of light bulbs fittings including LED energy saving bulbs fluorescent tubes more Buy your lighting online today
Recent Reviews
Ordered online one day and delivered in perfect condition next day
Excellent
3 years ago
Once ordered, I received confirmation of the order and the item arrived in a few days, mush quicker than expected. I hadn't even bothered to use the tracking info at that time as I had expected delays due to the Civid-19 pandemic.
Excellent
3 years ago
16 Reviews
2.7 SmartReviews Score
Recent Reviews
I am 100% satisfied foe excellent service and Discounttvlamps shipped it within a couple of days--it even came with a great warranty just what I expected and a great value for the price.if need i will take this service again
Great
3 years ago
This is a company that I have been dealing with for the last two years. I will continue to give them my business, especially after speaking to Chris Leyva on the phone. He was very helpful in troubleshooting and quite knowledgeable about the product. I would highly recommend DiscountTVLamps to anyone who is looking to replace a TV Lamp. Thank you for your professionalism and the discount was great.
Excellent
3 years ago
51 Reviews
4.3 SmartReviews Score
Recent Reviews
Honestly I haven't even had the time to fully open the rug. I opened it a little and noticed how soft it is and I actually pulled on it to see if it would shed and it didn't. However, I was under the assumption that it was All navy blue not mixed with aqua blue so I was a little bummed about that. I'll just adjust my colors a little in the room the rug will be in! I will definitely Recommend and order again-Thanx
Excellent
3 years ago
This red wool rug is sooo soft and sqishy. I love walking on it. It is like a massage for my feet!! The wool strands are thick and plush, and looks to be very well made. The color is accurate on their website, on my monitor, a very rich, deep true red. No orange undertone.
Excellent
3 years ago
31 Reviews
4.4 SmartReviews Score
Recent Reviews
I got some of their LED cube lights which are at a very excellent price. The first set of cube lights I bought I paid about $500 for each of them and they did not even change color. At party lights they are half of the price and much stronger. They can hold people sitting on them unlike other cheaper quality cubes. Great company and good products.
Excellent
3 years ago
Ordered six (6) sets of 35 Christmas tree string lights, 3 clear and 3 multi-color. 2 sets did not work, one (1) clear set and one (1) multi-color.
Poor
3 years ago
37 Reviews
4.9 SmartReviews Score
Homepage
Beautiful designs at up to 70 Off Article offers stylish modern mid-century and scandinavian furniture from world renowned designers at accessible prices
Recent Reviews
Purchased Mara coffee table, received with 5 business days. Assembly was quick and easy
Excellent
3 years ago
We placed our order on a Sunday evening and our luxurious Sven Sectional sofa arrived the next morning at 11am. The quality of the sofa is exceptional. It is quite sturdy which means we will have it around for years to come. Additionally, the look is elegant yet comfortable. Thank you Article!
Excellent
3 years ago
4 Reviews
2.9 SmartReviews Score
Recent Reviews
I ordered a fire truck for my son's bedroom and he loves it. It took about 3 days to get the truck, very fast delivery. Also, the customer service is very nice they will answer all your emails anytime. It does not take 24 hour for the email reply compare to other stores. UnoFurniture has very reasonable prices for what you get and not overpaying for the item compare to other stores. I had an excellent experience with UnoFurniture.
Excellent
3 years ago
I am in Maryland and had a daybed (SKU 22K4041) shipped here from your store. It arrived in perfect condition. There were a lot of parts to assemble, but everything was there and the effort was well worth it. We are using it for a child who is only 2 but too large for a crib. The slats are not too far apart or too close together. We are turning the open side toward the wall for safety, and it works fine. Later on, we will turn it around and use it as a sofa. Love this daybed.
Excellent
3 years ago
8 Reviews
3.6 SmartReviews Score
Recent Reviews
Grace closed the chat window twice then blocked me , first they give me 3557 $ for my items and when my brother called her they gave him 2900$ , i think this is not the best option for you guys to deal with
Poor
3 years ago
Walter from sales team was very helpful, he worked hard and helped us throughout the process in: 1) Order Placement & Pricing 2) Order follow-up & Tracking. We appreciate and recommend his services.
Excellent
3 years ago
30 Reviews
3.7 SmartReviews Score
Recent Reviews
Before and shortly after our $750.00 order were submitted to Paul's were were afraid we had made the wrong decision. This fear was generated from several negative comments made by unhappy previous customers. Our order was processed in a timely fashion. We received all the components in our order at the same time. There were substitutions. the price we paid was well below Macy, and other similar stores. The only down side was it took a little longer for the order to arrive than we had anticipated. However,if the shipment came from CA to IL then I should be understanding. We will purchase from Paul's again when the need arises.
Great
3 years ago
I bought a luxury comforter that was to include comforter, 2 pillow shams, 3 decorative pillows and a bed skirt in king size. I paid close $550.00. When I received it, it did not have a bed skirt included in the package and there were loose threads hanging off the all of the pieces that had to be cut. The color indicator said it had sage in it, but it is so faint, that it links mostly light brown with gold. Although it is pretty, it snags easily, and I think it would look better with the better with the bed skirt. We HOWEVER bought the product in the winter of 2018 and and only looked at the sham to to get the color we wanted to paint the master bedroom. Afterward is whey we opened the whole package to reveal the missing product. It is I can say a warm comforter.
Poor
3 years ago
12 Reviews
3.3 SmartReviews Score
GoingLighting
The Going Group is a network of home shopping "web-stores" committed to helping customers enhance their home by providing unbeatable product selection, service and prices – while offering a seamless and informative online shopping experience.
Recent Reviews
I would not shop here again. The pendant lights I ordered looked nothing like the picture. The coloring was completely off. To send back will cost me $25 per item plus a 15% restocking fee. I will shop somewhere else next time!
Bad
1 year ago
I ordered 6 lights on August 26th. I was charged for all 6 and received 1 light with a packing slip saying that all 6 shipped. Called Going Light to see where the other 5 lights were and was told they are backordered for 4 weeks. I attempted to cancel my order and send back the 1 I had already received however they encouraged me not to. Called 6 weeks later asking the status of the other 5 and was told this time they were backordered "indefinitely". Again attempted to cancel. I purchased new lights from another store and within 2 days I received the remaining 5 from Going Lighting. Call them to return it and they told me I would be charged a 15% restocking fee. The customer service agent even said " I see here where you wanted to return it." Oh did I mention they are also telling me I have to pay the return shipping too. Crooked business I do not recommend.
Bad
2 years ago
3 Reviews
3.4 SmartReviews Score
Chem-Dry Nova Clean Your Carpets Naturally with Chem-Dry
Carpet Cleaning servicing Newcastle Lake Macquarie the Lower Hunter Regions Chem-Dry Nova uses the unique Chem-Dry carpet cleaning process to clean your
Recent Reviews
We recently used Chemdry to clean our rug . The rug was a difficult composition to clean and a full glass of red wine was spilt on it . Linden and Ken went to extraordinary lengths to ensure a highly successful outcome. Definitely would recommend and reuse .
Great
3 years ago
The best service we have ever experienced! Linden and Ken leave other companies way behind with their outstanding knowledge combined with honest, genuine and very punctual service If you want the job done right the first time then Linden and Ken are the people you need Highly recommend for a first class result! Thank you Linden and Ken you exceeded our expectations! Greatly appreciated
Excellent
3 years ago
6 Reviews
3 SmartReviews Score
GoingRugs
Shop from our selection of Bathroom Kitchen dining Cabinet Hardware Furniture Home Decor Lighting and more Great Prices Fast Free Shipping over 75
Recent Reviews
I just hope the rug is exactly what I ordered because i have this rug already in another room and I am getting the same rug for another room in my home. I purchased the first rug from macy's but your price was better by $65 dollars. Macys has a very good return policy, I read your return policy and it pretty much said that i have to pay for return unless the rug is damaged, then you pick up the cost to return. this is the first time I am using your company and I hope I am not disappointed
Excellent
3 years ago
Wish you had a bigger size in this rug, but glad you had it at least in this size. Interested in getting a runner that would compliment this rug. Something with the same background but plain without the shell print. If you have something like that, please let me know via email or text. Thank you.
Excellent
3 years ago
2 Reviews
2.5 SmartReviews Score
Recent Reviews
I ordered a table after Christmas. However, I have had no response from seller at all. I called, emailed, etc. Nothing other than they charged my credit card and there is no status of the order anywhere. Not even online. I think its a scam. Do not buy from this merchant.
Poor
3 years ago
I bought online dec-14-14 I have had no response from them. I left several voice messages as well as emails and no reply. Today is jam-6-15. I think they might be a scam calling credit card co today to cancel. Don't buy here
Poor
3 years ago
7 Reviews
3.6 SmartReviews Score
Recent Reviews
...and I can say that the 5 stars I would have given in 2010 would still apply in 2016. Ordering was a positive experience, shipping to the east coast was no issue. Delivery company was courteous and helpful. The first season I treated the cushions carefully, taking them in after use, then got lazy and left them out in the weather without a problem in heat, rain or snow. Cushion covers wash well, and foam is as firm as the season I first purchased. Revisiting the site now with thoughts of ordering additional pieces, and wanted to do Babmar justice with a long overdue review.
Excellent
3 years ago
I must say the lady Michelle who assisted us in this process is amazing!! She is great! But we are still waiting on delivery that should of been here May 20th! So as much as i would like to give a great review i really cant. Took forver! So Michelle is the best salewomen to work with so if your planning on ordering make sure you get in contact with her. If this review was just about her she would get a 5 STAR RATING. JUst having to wait forever to get product then having to call cause no updates where it is or when in route was very dissapointing.
Bad
3 years ago
10 Reviews
3.7 SmartReviews Score
Recent Reviews
I bought a faux antler chandelier (Antler Featured Chandelier with 4 Lights). The product was shipped from China and arrived 10 days after placing the order. The product has a somewhat shoddy appearance and is definitely on the low end of the quality spectrum. The photo on the HomeLava website shows much more realistic-looking antlers than what I received. The entire chandelier is made of inexpensive and lightweight plastic, as would be used to make childs toy. (When I first picked up the unopened box, I thought the wrong product had been sent because the box was so light.) One of the four light bulbs is positioned so that its nearly touching the chandeliers plastic body, so I am unable to use incandescent bulbs because it would present a fire hazard. The hardware included two feet of chain and all installation hardware (canopy, pipe, crossbar). Payment via PayPal was error free. My home has other lighting fixtures that are made of faux antler and the ones I have from Hampton Bay and Cabelas are much better quality for the same price, so it is unlikely that I will use HomeLava in the future.
Bad
3 years ago
I paid $83.97 for a widespread bathroom sink faucet with a polished brass finish. The item arrived in a few days but it is a cheap knockoff. The sink drain plug will not work because it has a fake pop up rod that cannot lift the drain. The packing slip says it was a "gift" with a value of $18 (probably to get them around paying any import fees).
Poor
3 years ago
6 Reviews
3.7 SmartReviews Score
Recent Reviews
I had a wonderful experience working with Suzy. She was a joy to work with going that extra mile. The order was shipped and recieved quickly. We are planning another purchase soon and of course I will call her to place my order. Give her a raise lol:). Paula Williams, California
Excellent
3 years ago
I work with Don and he is always on top of delivering my purchases on time with a great price and excellent service. Mimi at home designs unlimited, llc
Excellent
3 years ago
30 Reviews
4 SmartReviews Score
Polar Ray
Polar Ray
Recent Reviews
This was my first experience with polar-ray and I have no complaints and one suggestion. Orders over $500 should free shipping.
Excellent
3 years ago
My product was received in Alabama, from Colorado, in just under 24 hours from the time I placed my order. I did pay for 2 day shipping, but was thrilled when it arrived so quick! Throughly pleased!!!
Excellent
3 years ago
17 Reviews
4 SmartReviews Score
Recent Reviews
Dissapointed at first told not in stock but they came back with a generous upgrade arrived fully packed in two boxes and on time Delighted with it after opening even better when electrician connected it all singing and dancing just what they said it was
Excellent
3 years ago
Not delivered after ordering it 10 days ago!
Poor
3 years ago
3 Reviews
3.6 SmartReviews Score
Recent Reviews
Working with Dave was very easy and he is a professional.
Excellent
3 years ago
I love working with Dave Bernier, however my rug came back with some issues. Dave is currently working on it and I look forward to the finished product.
Great
3 years ago
2 Reviews
4.3 SmartReviews Score
Recent Reviews
Reading that HID bulbs are good for 2000 hours use(compared to 800 for incandescent), I decided to upgrade my vehicle. After blowing through two entire sets of these expensive bulbs in less than six months I asked them for assistance. Their response was to swap the positive and negative leads (just results in NO lights at all) and that they would offer a 10% discount to buy yet again. No warranty. No help. Unless their reasoning was that no power to the lights would keep the bulbs from burning out. They don't stand by their significantly more expensive products. Go to eBay instead.
Poor
3 years ago
I was assisted by a person named Judy and man can I say she was ratched. My BMW angel eyes went out and paid over $200 for a new pair. When I got it and it was defective, they made me go though a obstacle just for a replacement. The replacements were also bad and we had to look though each box and test them because the illuminating colors were off. They try to sell 4500k at 6000k and 6000K at 4500K. Rip company. dont know how they are open
Poor
3 years ago
2 Reviews
3.3 SmartReviews Score
Recent Reviews
I ordered two ballasts for some aging sconces we have in our condominium complex. Within an hour found some ballasts and put in a request to cancel the order. The next day I received a concise response that the ballasts were "shipped." After several back and forth with the customer service (an obvious oxymoron) I was told that I could return the ballasts and they would refund the amount paid after deducting for shipping and a 20% restocking fee. When I complained about the restocking fee since my request to cancel the order preceded the shipping, I received an email from a "supervisor" telling me that their timeline showed my request to cancel came after the items were shipped. This is totally false, but since they were unwilling to work with me I decided to keep the ballasts since we will eventually need them. Now, I just opened the package to add the two ballasts to the ones we already had and discovered that we were sent two USED ballasts. This is the first time I have ever received ballasts that were not in boxes and with the necessary wires and installation components. Be very cautious. The BallastShop is a scam operation and customer service is a foreign concept to them. As a follow-up to my previous post, I just did some more research and discovered that not only did I receive two USED ballasts, the cost was more than DOUBLE what others charge for the new ballasts in the manufacturer's packaging.
Poor
3 years ago
PLEASE READ OF MY EXPERIENCE WITH THEM On October 25, 2018, the light fixture in my shower room had stopped working. I first changed the 12 in. fluorescent light bulb. Still no light. If it wasn't the bulb, it was definitely the ballast that went bad. I went online and goggled the Ballast model I have.. a HD4032-120A Circline Ballast. I found one on Ballasthop.com. I noticed on their website that there were 2 different pictures for same item. There were also differences between the two regarding the LAMP TYPE and also in the LAMP AMPS . On the first picture, the ballast was showing no manufacturer name, only the lamp type > HD3222-120A. On the second pic, the ballast was showing AMEX LIGHTING as manufacturer and the lamp type was HD4032-120A. To make sure, I ordered the correct item, I called Ballasthop.com and spoke with Brian. I told him about the two different pictures under the HD4032-120A Circline Ballast. Brian replied the pictures on our website have not been updated and you will be getting a HD4032-120A Circline ballast. Days later (Nov 1st) I received a delivery from Ballastshop.com. When I opened up the package, I was in for a great surprise and got very upset. What Ballastshop.com had sent me was a used, scuffed, old dirty ballast, and someone has even wrote on it. The item was wrapped in a half (scissor cut) used UPS envelop stuck in a small UPS box. What was more upsetting was the fact that they shipped a different brand ballast. Webpage's picture is showing Amex Lighting brand and what they sent is a AMERICA ELEX brand !! I immediately called Ballastshop. I ended up speaking again with Brian. I told him about the used ballast I just received and he replied, I don't understand as our company is sending customers new ballasts. Sorry but, the ballast, I received today is not a new item but a used item!! Minutes later, I was getting a call from a John. He identified himself as the owner of Ballastshop.com. John said, the company we are getting these ballasts from is located in China, and they do not wrap these ballasts individually. He said the Chinese throw all those ballasts directly into a big crate on top of each other and this is why they're scratched and look run down. . If they are labeled new as Brian stated , then they should be wrapped individually to avoid being damaged. Those type of ballasts are sold on Amazon, at Home Depot and at Lowe's wrapped in a protective sheet of plastic. Minutes later the same John, sent me an email stating: "we'll do what ever you want to make this right for you". "If want to return we'll send you a ship label". I replied John, "What will make this right for me is to get a full refund on my credit card". I have also stated in same email if you agree for a full refund, please confirm. I'll then consider the matter closed. If however you disagree, I'll dispute (as I have ground for it ) the charge with my credit card. Days passes and I never heard from him again. On Nov 3rd, I have filed a dispute with my credit card. The credit card company asked me to return the item and I have since sent 3 emails to ballastshop.com requesting a prepaid return shipping label. So far I haven't received a return label. On the Better Business Bureau website, this John is in fact John Mahoney and he's the registered owner-president of Ballastshop.com. I have written this long review for the sole purpose of warning others about the "shoddy practices" of this vendor. PLEASE DON'T USE THEM FOR ANY PURCHASES! I will continue to follow up on this terrible situation until I am satisfied with the outcome. UPDATE: I think my review really "hits home" because, on Nov 8th, I got 3 things from Ballastshop and all on the same day: 1.) I was finally sent a return shipping label 2.) A full refund was processed on my credit Card 3.) An email from John @ Ballastshop.com saying: "Sorry for your poor experience. I have talked with the manufacturer who shipped the unit direct to you with less than satisfactory response at this time" > This is pure "BS" as there was no manufacturer involve here, what was shipped/sent to me was an old piece of junk (a used, scuffed, old dirty ballast) There is also another reviewer on this page reporting the same issue with Ballastshop.com shipping him used ballasts. My advice is, avoid this vendor at all cost. If you need to replace a ballast use a reputable store such as Home Depot, Lowe's and/or a local electrical supplies store in your area. Or better, get a new LED light fixture that require NO ballast.
Bad
3 years ago
3 Reviews
3.2 SmartReviews Score
Recent Reviews
Purchased four door kits for shipping to Fl....shipped out next day and arrived on a 3 day guarantee. All hanging and very pleased.
Excellent
3 years ago
$3300 dollar order placed on 10-30-19. It said three weeks until the items would be shipped and a week for delivery. I called on the 20th, I was told a week more until it's shipped. Called today 11/29, I am told another week until it's shipped yet again. I currently have a scissor lift in my warehouse I rented for a month for 600 dollars that I may have to have extended because they cannot stick to a schedule and get the items shipped out. Update on 12/12 received everything but the track. Which they are out of. So everything I ordered is useless to me right now. They are now sending from Canada. No way will I receive it within two weeks I bet. Unbelievable incompetence
Bad
3 years ago
1 Review
4.1 SmartReviews Score
Recent Reviews
I bought 2 different items for Shop Wild Things and I am completely not happy at all. I bought 6 manzanita branches and 2 packs of ice imitation in clear, each pack contained 144 pieces. A couple days later I was notified that even though the system had allowed me to place the order they did not have the packs of 144 in stock. I asked why the system had let me (again days earlier) and they said their is a delay in there system so okay I talked it out with the customer service agent and they told me they would send me 6 packs of 48 (comes out t exactly 288 which i what I originally bought). Technically 6 packs of 48 would of been MORE than what I paid but they said she would send. When I received my package I had a broken bag of the ice imitation and I was 45 pieces short. I counted because of the broken bag and because I needed a certain amount for an event I am doing. I realized that the 5 unbroken bags actually only had 42 pieces and my 1 broken bag only came with 33 pieces causing the 45 pieces less. My biggest concern here is that I put reviews up on the website of BOTH products I ordered from them (over a month ago) the manzanita tree branch review being all good and the review on the ice imitation explaining the same as above and NEITHER review is on the website still. I looked through and NO product has a review which explains because they DO NOT publish the reviews clients actually leave. This to me isn't right and I do not agree with it.
Bad
3 years ago
2 Reviews
4.5 SmartReviews Score
Recent Reviews
I ordered a solar shade pull down roller blind for my kitchen window. It came quickly, well packaged and went up easily. It looks quite nice and functions well so far. The price seemed appropriate for the shade.
Great
3 years ago
Aside from the delivery, for which I was not notified, and the first installation attempt, which was done by a contractor who did not know how the blinds worked and told me just to play around with them until I figured them out, the whole process was really good.
Excellent
3 years ago
4 Reviews
3.7 SmartReviews Score
FlatFair
FlatFair is a largest home amp office furniture store with 5000 different brands Everyday savings on quality furniture Save money Free Shipping on most items
Recent Reviews
I ordered furniture February 10th. Our account appeared to be charged twice and it took us a week to resolve this. Keep in mind flat fair had their money. And we were never informed they would not be sending our furniture. I got ahold of them by calling sometimes 30+ times a day. Mostly no answer. And was told they had to have me release it.ok so release it. March 10th a month later still no furniture. I called and was told the next day a Friday or the beginning of the following week. We received an email on the 17th saying it was shipped... the tracking number said it would be delivered the 22nd which is a tuesday. It is now Thursday and we have received nothing. I had to contact the company again and they made me call the shipping company myself. The shipping company had no problem delivering it the 29th because we are not available in the evening and that's the only time they would deliver. We are only available at that time Monday and tuesday. But seeing as we are getting married next month we have things to do monday. Easter is Sunday and we have no furniture in our house. Now they are trying to charge us 50 dollars a day storage to keep the packages until tuesday. After a month and a half of waiting for the furniture they should do that for free. If they would have brought it when they said we wouldn't even need it to be stored. I asked for money back and they want to charge us a restocking fee. We are looking into a lawsuit. Avoid this company at all cost and please inform everyone you can to stay away.
Poor
3 years ago
On January 14th 2017 I placed an online order upon receiving my invoice I noticed a color discrepancy, and immediately sought to cancel this order. On January 15th 2017 I received an email, and updated invoice ensuring all charges had been voided, and that the order had successfully been canceled. Upon checking my banking statements the account reflected this to be true. However, today on January 18th new charges reflect the original purchase amount of $674.00. I have made several attempts regarding this matter and have had no resolve. I have not been contacted, reassured, nor kept current regarding these misallocated funds. At this point I am vey irate and dissatisfied with the lack of service being provided, especially regarding something of this magnitude. I have also reached out via phone speaking with a representative named Luis who was of no assistance. Emails unanswered. BEWARE!
Poor
3 years ago
53 Reviews
4.5 SmartReviews Score
Recent Reviews
Buyers beware. Picture and product does not look the same.
Bad
2 years ago
Shipment of my rug was fast and should be arriving shortly (review written 5 days after order was placed), but getting a hold of customer service has been a nightmare. 5 minutes after placing my order, I realized I ordered the wrong size. I called their (allegedly) 24/7 customer service line immediately and after waiting on hold for 15 minutes, I was automatically disconnected. I tried again and the same thing happened. I then emailed customer service and got a response saying to call their 24/7 phone line for inquiries requiring an immediate response or wait ~3 days for a reply. Well, it's been 5 days and still no reply. I even tried to reach out to their customer service through their Facebook page and nothing. Radio silence. Luckily for me, the incorrect size won't be the worst thing - it's slightly too small for the space but we'll make do once it arrives. This was my first time buying from rugs.ca and it will be my last. The complete lack of response from rugs.ca makes one thing clear - once they have a customer's money, they can't care less about that customer. Online shopping is supposed to be reliable and convenient - rugs.ca is neither.
Poor
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
Recently bought 4 barcelona chairs and a couple le corbusier replica sofas for our office and couldn't be any more pleased with the quality and service. All in all an excellent company to deal with.
Excellent
3 years ago
3 Reviews
3.4 SmartReviews Score
Recent Reviews
I order over the internet and was contacted the same day saying the bed I order was out of stock, they show me one that was less expense and was as good if not better than the one I order. These people was nice and would order from them again. Thank you.
Excellent
3 years ago
While the futon we ordered was acceptable, all of the accessories we ordered were delivered to us from Amazon, in an Amazon box, with Amazon gift receipts. However, they did not charge Amazon prices. One of the sheets we ordered from folding bed.net was 45 dollars, but the item was listed on Amazon for 9 dollars. And then, insult to injury, they charge a 25% restocking fee, and require us to pay the shipping fee for a return. Alternatively, we can take a loss and return the items directly to Amazon (for free, but at original price). In conclusion, buy their beds, and nothing else.
Bad
3 years ago
6 Reviews
3.7 SmartReviews Score
Recent Reviews
I hadn't bought anything over a couple hundred dollars online before, so this took a leap of faith. I ordered a $6295 massage chair so it was a MAJOR leap of faith alright! ordered it on a Monday, received it Thursday the following week.
Excellent
3 years ago
I ordered the Titan Jupiter XL from Easy Massage Chair after confirming that the chair was designed to accommodate a tall person (6’6). From ordering, confirmation, scheduling and follow up they were top notch. I received emails informing me of the status of my order, delivery date and use and care video links. After the “white glove” installation, I received a nice thank you email. Unexpectedly, a few weeks after delivery I received an unexpected and thoughtful gift via UPS! That’s what I call customer service. BTW - I love the chair. An added benefit of my massage chair is the relaxation felt after a heated massage. I often find myself dozing off in the reclined position. Once I stand up I feel like a new man.
Excellent
3 years ago
37 Reviews
4.2 SmartReviews Score
Recent Reviews
The poster ordered came poorly packaged and the frame in the bottom left corner was damaged. Also the art work inside the frame was loose. I love the piece but am very disappointed with the delivery. I am going to have to have it reframed
Bad
3 years ago
Armoire was in excellent condition and other than the virus causing a delay it was well worth the wait! An awesome peice that matches the dresser we Already have which is same brand and collection Jamestown sterling a well made real wood brand.
Excellent
3 years ago
81 Reviews
4.5 SmartReviews Score
Recent Reviews
I recommend Beg Guru very highly. Carl Walsh is a professional and, unlike other bed suppliers such as Archers Sleep Centre, is properly in control of his merchandise and its delivery.
Excellent
3 years ago
Really great service, the two men that delivered took the bed to the room i wanted it and they were very friendly, rang an hour before delivery to make sure I would be home. Bed is great quality, couldn't be happier
Excellent
3 years ago
1 Review
4.5 SmartReviews Score
Recent Reviews
Cocoweb is leading manufacturer of Barn Lights of LED Barn Lights of California, USA
Excellent
3 years ago
20 Reviews
3.2 SmartReviews Score
Birch Lane
Shop for classics you’ll love forever Find everything from furniture to lighting and decor at your fingertips with Free Shipping Easy Returns on most items
Recent Reviews
spoke to numerous supervisors who tried figure out how to sell me what i wanted---spoke to sales person and ordered a storage bench-paid for it using gift cards-order confirmed--2-3 day free shipping and applied an additional 15% discount at end of order----their system could not accept the 15% unless the whole order was then cancelled but it would take several weeks(??). so i said just credit the 15% to my in house acct---no problem( after the call was shuffled along to another supervisor-)--yeah right(sarcastic)---then this sale just went totally south---no fix in sight--what a poorly trained staff and business model---i wanted to buy but they couldn't figure a way to complete the sale. is this any way to run a business? yes if you want potential customers to run in the opposite direction and buy the same item from houzz or build.com or overstock.
Bad
3 years ago
I was on hold for 50 minutes to order a table. Table strived in box with a tear and a dented in edge. Contacted them immediately to return. 2 days later no action taken other than initial email reply.
Poor
3 years ago
3 Reviews
4.9 SmartReviews Score
alconlighting.com
Recent Reviews
I was looking for a light that we loved in our old home, but couldn't take it with us to our new build due to the sales contract. Luckily Alcon had it on their site, in stock, with a great price.
Excellent
3 years ago
Ron I.
Other than not being able to get all the items in the same color of gray the site is easy to use, I had to settle for black to be sure that I could get the items I needed. A couple items I wanted only came in white so I had to buy more items than I wanted to but I can still do what I need it jsut cost me another $200-$300.
Great
3 years ago
Gary P.