Home Furnishings

We have been renting a washing machine at $9 a week and a fridge at $6 a week.for more than a year now. The fridge was brand new and with a good electrical star rate, however the washing machine was very basic and very old, worst electrical star rate, all rub were mouldy and and it took us several washes with bleaching water to get rid of the bad smell. 800rpm max spinning was an absolute disgrace, towels and sheets were still soaked in at the end of each cycle. After 12 months we decided to return the washing machine only and we had to pay $75 for pickup because we were returning only one of the 2 items. Doesn't make any sense, I was almost saying "well take back the fridge too then and I'll rent a fridge somewhere else". So be aware of their website claiming that pick up is at no hidden cost or charge. Can't wait to save a bit more and get rid of that fridge too, don't want to use that company any longer.

Fridge delivered on a Sat at 11am. I was told not to turn it on for 30 mins for gas to settle. 3 hours later it's still warm and no one around until Monday to deal with this. Unacceptable.

Regency (South Australia) installed two shower screens in my home which I was very happy with so when it came to updating Mum's shower screen I called them again. The screen was measured, manufactured and installed very quickly and I am again very happy with it. The installer (Nathan Binns) was friendly, arrived on time, and cleaned up after himself. Would definitely use them again.

Mitch gave us great advice about what to install, was easy to deal with and it was all delivered and installed on time by Tony who had the job done in no time and was most helpful.

Disappointment and Dishonoured Guarantees Last year I embarked on my dream kitchen and overall was very pleased with the results... however within 4 months of completion my Decton bench had cracked and I am still not able to get any satisfaction about it's repair or replacement despite the manufacturer's 15 year guarantee and Damco's guarantees on their kitchen. I have been generous in accepting compromises in solutions that are at best second rate given the money I have spent but sadly to no avail I daily look with sadness on what should have been the source of pleasure and satisfaction. September 24th 2019 Update: All is Well That Ends Well I am thrilled to say that not only have Damco now repaired my Decton bench top, but I have also received a bonus of two beautiful wooden chopping boards that grace the bench top and look great. Thanks Nick for everything its made such a difference.

Pathetic experience we had with Damco during the free consultation period with Damco’s designer [Name Removed] who asked us to pay $ 1000 on the free consultation session to calm his insecurity levels for his impractical designs.The most impolite designer [Name Removed], who had his mind set that I was there to take his designs for free in the free consultation session as my spouse hadn’t showed up on time and also cause they were threatened by Masters being his competition for designing our home.They had the audacity to ask me and my partner to come back when both of would be present together or leave as they had too much work on his plate to entertain us for their self-held meeting. When we didn’t budge they bombarded us with questions relating to why we were present there when we had also consulted Masters to design our home as his competition. His levels of insecurity dint come down till I raised my tone for indirectly distrusting us and creating a disruption to our meeting. They finally showed us his impractical kitchen design which took us 2 hours to re do by giving him ideas rather than he giving us. Once the whole design was finalized and an average quote was given they asked for commitment from us by paying $1000 upfront on the “free consultation session”. We refused to do so as we needed to think over his ideas and get back to him with our research. They dint believe us and refused to discuss the bathroom design and go ahead with the meeting. They also mentioned they dint care if we were upset with his behavior as they would get 99 other customers against losing one. We wouldn’t recommend [Name Removed], a designer of Damco, to anyone as they wouldn’t work for you unless you satisfy his insecurity levels for his impractical design that is rather is below average and nothing extraordinary.

We had Smartstone benched put in our kitchen when we built 4 and half years ago. The bench has quite a big crack in it now. So someone from Smartstone came out looked at it and told us that it was heat put directly on the surface that had caused it. I did tell her i used my electric frypan on it 3 times and she straight away said that was the cause. However on there site it says that heat put directly on the surface would make it crack the electric frypan is about 2ins of the bench itself so not directly on it. Had i have known this i would never have put it in. There customer service when she came out was not good all she could do was say that it was't there fault and get it replaced by our insurance. I would never tell anyone this product is good.

I was on the hunt for roller shutters for my front two windows as the sun hits them quite bad. So we got these guys out for a measure and quote. Long story short.... Don't bother with them unless you are interested in paying double the price as everyone else in the market. I got two other quotes both were $3800 and $3900 for a bay window and standard window. Both motorized shutters. Dynamic home inprovements Gave me a $7200 quote mind you that's discounted rate!! Shocking I know. If you want to feel pressured and ripped off go with dynamic otherwise do yourself a favour and get other quotes.

Don''t deal with these bunch of robbers. They installed a faulty product and then threatened me when I left negative feedback on product review. I had to take them to the courts to get it sorted. Stay well clear from these dodgy dynamic

We recently moved house, and after having Flexi fit out the last walk-in wardrobe in 2013, it was a easy decision as to who we would use. Colin, our Design Consultant was really helpful and provided a few options of how the space could be fitted out taking into consideration how we would be using the space. In additional to the wardrobe fit out we also had a floating entertainment unit designed for the entertainment recess in our living room. During the install one of the panels was found to be defective, without any fuss the installer returned the following day with a replacement. Fantastic customer service.

About 9 years ago we had 2 wardrobes and a walk in wardrobe and a study installed by Flexi and the service and quality was excellent then, recently we had the final wardrobe installed and it matched the original ones and as before the service and installation was excellent and cannot be faulted. All the staff I dealt with were polite efficient and friendly, definitely recommend this company. Graham

Installer worked with our builder and electrician to make the measure & installation seamless. Justin was always courteous and tidy and very easy to work with. Quality of blinds is 5 star. The deck now looks fantastic and the remote control makes opening & closing very easy. Could not be happier.

I have recently had a concrete pool installed by AOL and cannot recommend them highly enough. Stephen's time and attention to detail in the initial design consults ensured.i was getting exactly what i wanted, Ollie the site supervisor was amazing. His communication throughout the process was incredible and his attention to my job gave me peace of mind and confidence in the process. The trades were respectful and timely, and then to Dan at the final pool handover who went through things patiently with me....the experience was smooth and professional and I am so happy with the result and cannot wait for summer!!!

I was very impressed with the salesman sent out to quote, so much so I was convinced to spend the extra $120 on the wardrobe. I was promised an installation date if I confirmed the next day. I called the office to ask a few more questions and spoke to karen who rudely told me she couldn’t contact the salesman but asked what my question was. It wasn’t that she couldn’t help me it was the manner in which she rudely and exasperatingly responded, like I was bothering her. the next day I telephoned the office to speak to Karen and was rudely told the date was no longer available, begrudgingly I still paid my overpriced deposit. Then Karen called a week later wanting to change the date on me again and then the time. Every interaction with her was downright rude and it seemed like she would Much rather be doing something else. So dissapointed to receive that level of appalling customer service when I was paying an inflated price for a product.

We had 3 quotes to do 5 cupboards and Lifestyle Wardrobes came up trumps on a number of levels. Heath the designer was superior with the internal design. He listened carefully to our needs and also gave sound practical advice. The result was not only highly functional but the most aesthetically pleasing as well. Tim the main installer was excellent. He did an excellent job fitting the new frames onto uneven old frames and in the case of the laundry an uneven floor. Tim also did a fine job cleaning up afterwards. Finally, Lifestyle was the cheapest quote of the 3 so they were the clear winners. We highly recommend Lifestyle wardrobes and would not hesitate to choose them again.

Pushy salesman, wanted a deposit for the job on the day of getting a quote & said we could change the layout plans at any time. When I showed him the quote from another company which was half the cost of his quote, he gave me a personal spiel about the other company's flimsy products & shonky salesman. Went back to the store to change layout plans & was told it was not possible to change the plans except for the doors which then cost an extra $600. Still unhappy with the lack of draws I rang & asked to have some draws custom made, again I was told this is not possible. Save your money & get peace of mind by going elsewhere.

We have used Innerspace Wardrobes a few times now and again we have not been disappointed.12 hour turn around, wonderful customer service and a marvellous finished product. Would highly recommend.

This company promised a template date to suit our kitchen install date if we gave them 14 days notice. We complied. This company said we needed to come to their showroom at Milend to "sign-up". We complied. We were told our appointment was at 10.30am. By 11.00am we were still being ignored (not by staff but by the owners). We were then told we could not be given a date for taking the template for kitchen benchtops. Despite us persisting we needed a date to enable us to sign the contract. Apparently they just did not know when they could take the templates. . WHO KNOWS WHEN WE COULD GET OUR KITCHEN FINISHED?? The owners became aggressive when we complained about not being given a date. We refused to sign the contract in this basis. Ultimately we saved $1,000 by going to a competitor. Expensive, bad service and rude. We recommend you Avoid AMS. There are better marble specialists in Adelaide than this one.

In the spirit of honestly, this occurred about 2 years ago and was never resolved. I can only write this now without becoming extremely distressed, but I rely on other people's reviews so should also contribute to forums. The beginning: Ordered custom made diamond mosaic tile in Carrara marble (honed). Exact sizing and specifications were written in to contract to ensure I could have exact fit in desired space without odd cuts, allowing for grout spacing. Cost approx $1,500. Batch 1: tiles delivered. Tiler comes to quote. Advises to send tiles back as they are all different thicknesses and impossible to be laid as mosaic. AMS agree to re-supply. Batch 2: is exactly the same batch as first, now scratched on front. Allegedly they tried to grind down back of the small diamond mosaics. Der?! Returned tiles. Batch 3: new batch arrived but polished not honed as per contract. Returned to AMS. Batch 4: new batch delivered. Stupidly thought, 'there cannot possibly be anything wrong with the tiles now!' Organised tiler. Cannot wait after almost a year to see my finished kitchen. By 10am, SMS received from tiler. "Sorry, I've had to leave the job. The tiles are too inconsistent in size, I take pride in my work and cannot do an A1 job with these tiles". Go to Consumer Affairs. Start case. Provide all evidence, contract, photographs of tiles, measurements of tiles (in one box of 93 tiles NOT ONE was the size specified in the contract. In this box the tiles range from 109mm high to 113mm high - contract stated 114mm high. In other boxes some were over 114mm). But 'my' evidence is not from an 'expert' and my tiler walking off the job and leaving a hand-written note and SMS is not evidence enough. Consumer Affairs want me to find a tiler who will put in writing that the tiles are not fit for purpose... Oh sure, I know heaps of tilers in Adelaide, where everyone knows everyone, who I can pay to do that. Sounds really ethical! The tiles and contract are the evidence, bureaucrats. More than a year had passed since Batch 1 of tiles. Adelaide Marble insist 'expert' mosaic tilers can lay them and recommend some tilers, even though tiles are not square or true diamonds with edges the same length, or the same height (per contract). Good luck when you only have 1.5-2mm grout spacers to work with and variation is up to 6mm. Anyway, I go along with this and invite one of these 'expert' mosaic tilers to come and inspect the tiles at my home (name removed but I have his business card). He spent one hour making excuses about how even the best tiles from overseas are never 'perfect'. Well, that may be so, but this is a CUSTOM MADE tile, not a batch of tiles out of box. I invited him to quote and he took measurements. Never heard from him again. This is because he knew full well that the job could not be done. By now I cannot take anymore. Unfinished kitchen. Unnecessary stress. Wasted money. Wasted time. Conflict between my partner and I. Now, when someone walks in to what should be my beautiful kitchen and says, 'still no splashback' I want to scream! Thanks, [name removed] and [name removed] of Adelaide Marble. Fancy showroom but no substance, no ethics and no quality control. The boxes of tiles still sit in the corner or my laundry while my kitchen still has no splashback because I can't afford another $1,500 to get new tiles. Bravo!

Our in-house design consultant (Jono) was very knowledgeable and professional. Being an experienced cabinet-maker allowed him to confidently recommend functional layouts and we are extremely happy with the final design.

I visited The GoodGuys Brighton last week to enquire about the installation of a Kinsman Kitchen. My initial in store contact was Katrina, who did a very thorough explanation of what was involved in purchasing a Kinsman Kitchen. Katrina also made some great suggestions for my new kitchen. The next day my personal designer, Iveta, came to measure and and discuss my needs. Iveta spent about 4 hours in my home and supplied me with a thorough costing, drawings and some fantastic suggestions. I was very impressed with Iveta's enthusiasm and professionalism. The follow up from Kinsman was immediate and my new hassle free Kinsman kitchen has begun. Thank you Iveta and Katrina.

We recently had an 80 square room renovated which included a new kitchen, floorboards and painting. Rosemount Kitchens were amazing throughout the renovation. They assisted with the design and recommended people for the various trades such as flooring, tiling, plumbing and painting. They kept in constant contact with us to advise when tradesmen were arriving and responded quickly to any requests or queries. We would definitely recommend Rosemount to anyone wanting to update their kitchen. They were very professional and our new kitchen and floorboards look amazing. We are very happy with the outcome. Deborah & David

We have recently completed renovations at our house, and would highly recommend the team from Rosemount Kitchens. From the time you walk into their impressive showroom and meet their helpful staff, you will realise that you are speaking with an extremely professional and experienced team that can guide you through the daunting task of renovating. Rosemount Kitchens were able to install a high quality kitchen and laundry within our budget, and tight timeframe, and worked collaboratively with us to ensure our needs were met.

Bedroom wardrobe 600x1805x2400 $3427.79. Not competitive quote.Company insists full payment 3 days before install. Two days pre-install afternoon call informing install without doors, lacking materials. Unable to give any date completing order.

Are initial meeting with Kitchen Connection was not pleasant, the designer was horrible she was rude and unpleasant, to the point she advised us we should go elsewhere. This nearly made us walk away, it was only when the manager of the Aspley store took over that put our minds at ease to continue. Final measure, installation and service was nothing short of brilliant.

Invested an hour and a half in the shop and 2 hours online, even drew up my design. Booked an appointment and was told they’d call to confirm the day before. It was a work day. I got a missed call and a text at 4:40pm telling me to confirm by 5pm and I called back just after to the usual recorded message. Of course, they didn’t turn up the next day. Don’t use them unless you can respond to your phone day or night within 20 minutes. Great service...

The kitchen looks amazing and functions really well, many thanks to the great advice from the designer and the installer. Black doors with secret handles, caeserstone cloudburst concrete benchtop and loads and loads of drawers. Contact from Freedom was great through email and the portal and the installation very smoothly. My kitchen, my way, with lots of great advice and support.

Writing a review after a year of using my kitchen as i am really happy with and do think that splendid kitchen deserves a good word, good design with good bench space & storage with soft closing drawers, designer did a good job fitting 11 spacious drawers in my small kitchen, very happy with the specially allocated bin cupboard. Liked the way there was a project manager allocated who dealt with all the trades, was very accomodating, good team work plumber electrician splash back guy every one polite and on time with a can do attitude, well priced product and services, I would recommend anyone getting a new kitchen should give Splendid Kitchens a try

Everything was fine when we first contacted and met the salesmen from Splendid Kitchens. Infact they were excellent and couldn't spend enough time in helping us design a Kitchen, Storage Area, and Bathroom Vanity. Indeed this is the area they excelled and why they managed to get more than one star and obtained our business. From there on in things started to go bad. First realisation was when they wanted to change our storage doors from having a recessed handle system to small handles.... Structural reasons they claimed. Then the center piece of our kitchen.. A small walk in Pantry and the only reason we signed up, Had the design changed after we paid our deposit...This time they claimed the fridges were too big allow the small walk in Pantry be built the way we had designed. After everything was fitted and our large fridge and freezer were installed I realised that there was at least 250ml of room extra for the Pantry, which may not seem like a lot, but in Kitchen terms it is. For some stupid reason I believed these excuses and now realise they were nothing but simple cost saving measures on their part. Especially the recessed handles on the storage area. To top it all off after a 12 day wait to have our splash back fitted, which actually didnt bother us to much... on the exact same day it was fitted we had a phone call asking when we would pay. Within 8 days we had a letter threatening legal action. I always figured that 14 days within completion was the standard procedure with these matters. I am intending to wait the full 14 days as I dont feel like paying straight away for the above reasons. So to sum up... only use this company if you are prepared for the cost saving changes on their part after you paid your 90 pct of the Total. I felt after paying 90 pct, that living with the changes was better than chasing the best part of 14K. Rock and a hard place is the term I think is most often used. Beware this company... it's the only bad experience I've had in my 200K plus renovation. Friendly capable salesmen and good reception staff. Changing vital parts of the Kitchen and Storage after 90pct of total was paid.

In March this year (2016) we contracted Direct Kitchens to install a new kitchen at our premises. The work included removing and disposing of the old kitchen and removing the tiles from the floor in preparation for putting in a timber floor. The material selected for the kitchen included the highest quality solid red gum and granite. At the outset we were assured by their salesperson that their would be minimal disturbance and mess in the removal of the old kitchen. Nothing could have been further from the truth. Brute force was used to remove many of the old kitchen and pantry fixtures, causing excessive damage not only to the remaining plasterboard but also to surrounding areas. With a bit of care and attention there would have been minimal damage to the kitchen and pantry and no damage to surrounding areas. Instead of leaving small holes in plaster work, there were great gaping holes which required, in some instances complete replacement of the plaster. The removal of the tiles and sanding of the tile grout was done by workers who had no experience at all in this type of work and who were inadequately equipped to do the job. (I know this because they told me). The vacuuming of the dust was negligible as they were using hired equipment which was not sufficient to do the job. When I entered the house at the end of the day, it was like walking into a London fog. The cloud of cement dust in the room was so bad, it covered all of the rooms they had worked in including windows and walls. We have never been able to properly clean the 11 roman blinds which have now been replaced. The plaster walls were damaged where they bumped into them in at least six places and the walls have had to be repaired and repainted. The plastic conduit leading to the kitchen island was broken. It was only fortunate that my plumber spotted this prior to the island being put in. The floor was not properly prepared for the timber floor and I had to employ another tradesman to finish the job. Although I had specifically enquired with DK about the adequacy of their employees (I won't call them tradesmen) properly preparing the floors I was assured it would be done properly. After I had to get another tradesman in to finish the job, their reply was “check your contract: they only had to remove the tiles and sand the adhesive.” Studs were put into the pantry are with two nails at the top and two at the bottom with nothing in between to stop the stud from wobbling. And it doesn’t stop there. The solid red gum doors had imperfections in them which look like they have been fixed by someone pushing putty into the holes with their thumbs. The putty wasn’t even sanded to the doors profile. I rang prior to the install to see if I needed a proprietary model exhaust fan kit only to be told that “no need. We will put our own kit on which will be much cheaper”. Lo and behold, when the install was finished I found that the exhaust fan was not connected to anything. There wasn’t even a hole in the ceiling with the result that the fan exhausted into a cupboard above the exhaust. When I rang to enquire about an anomaly my electrician had discovered, I was told by the person answering the phone, “tell him to look at the plans”. No-one rang back to answer my electricians enquiry. When I originally contracted DK, I also indicated that I would like our bathroom renovated at some time in the future. Would I now use them to renovate my bathroom? Not on your life. I only wish I knew in advance what damage they would do to my home and I would have gladly done the work myself. Overall, the damage and mess done by their “demolishers” and the rudeness shown by some of their staff outweighed the positives of having a new kitchen. On a final note: they did have some very nice people who delivered and installed the kitchen. Pity their good work was overshadowed by incompetence and rudeness.

Am left with 15mm gap behind one side of stove. Dishwasher not flush. Gaps in joinery (I had to buy silicone filler.) They cut corner cabinet 3 times and it's still not right. Corner insert was wobbly. They don't want to know you when something's not right but will hunt you down for payments. Quality of material good but workmanship questionable despite hearing ad nauseum that they've been in business for 30 years. Yawn. Better prices and quality elsewhere. My advice: go elsewhere!

After doing some investigation in 'trying' to order a stonebench countertop from Bunnings, a passing customer recommended to give United Stone Melbourne a call (and I live on Phillip Island!) I spoke with Alp from United Stone and explained what I wanted and where I lived, United Stone was very accommodating with organising a time for measuring plus an installation date!! I was also given a firm price after submitting my plans. I can truly say that this company is not only friendly and professional, but approachable and wonderful to deal with. I just wish other companies would take a leaf out of their book - this would make renovating a home so much easier! A special thank you to Wolfgang and Dimi who installed the benchtops. From the start, care was taken as drop sheets were placed, and they were very respectful to their surroundings (even though my home is not a large one) and their attention to detail and quality was second to none! Thank you United Stone Melbourne :)

USM were most professional from the first interaction with the sales team, to the home visit for the template stage, and finally to the installation - all done with a very good one stop shop service. I am delighted with the final product, and will certainly use them in the future should the need arise.

I want to talk about what happens if anything goes wrong with a Sydney Kitchen after you have made your final payment. All the customer service and all the promises go out the window and these people do not want to know you. They will not return your phone calls or answer your e-mails, they will completely ignore you and hope you simply go away. I know this is long winded but if you can read this all the way to the bottom it might just save you from making a really big mistake. We installed a Sydney Kitchens kitchen a few years ago under the belief we were paying extra for better quality which gave us piece of mind that we were making an intelligent investment. We had issues from the start. What was supposed to be an 8 week project took 5 months to complete and we were left without a functional kitchen for 10 weeks. During the installation one of the installers dropped a hammer on our brand new tiled floor and broke one of the tiles. We were told the tiler, who was supplied by Sydney Kitchens, would come back at the end of the project and replace the tile however he refused to come back to fix the tile as he said it wasn't worth his effort to return for just one tile. When we told Sydney Kitchens he was refusing to return they said that is not their problem and we needed to sort it out with the tiler ourselves even though he had been supplied by them. The broken tile is still on the floor as a bitter reminder to do better research next time before handing over our hard earned money to unscrupulous companies like Sydney Kitchens. Can you imagine how we felt just having installed a 30 thousand dollar kitchen only to have the tiled floor broken before it was even completed. It was heartbreaking and Sydney Kitchens simply didn't care. Recently I arrived home to find the overhead cupboards were starting to fall apart and a fixed panel and one of the doors had fallen off onto the bench chipping the corner of our glass induction cook top. The combined weight of the panel and the door is 8kgs and all this weight had been screwed to the cupboard carcase with three little plastic brackets which had all torn apart as they were not strong enough to hold all that weight in place. We had a local tradesman take a look at the cupboard and he told us that Sydney Kitchens should never have used those plastic brackets to hold up so much weight as they were guaranteed to fail. He told us that in his opinion the minimum requirement to hold so much weight in place would be 4 metal brackets. I have since gone a purchased 4 metal brackets at a total cost of $7.04 that is all that was needed in the first place. I have phoned Sydney Kitchen's multiple times and I have sent photos and I have e-mailed them and yet they have refused to return my calls. I am quite happy to pay to have somebody come and reattach my panels and given I have already bought the brackets I suspect it is only a 30 minute job. I am not very handy otherwise I would try to do it myself. I am not abusive and I have been very pleasant in my communications and I even offered to write a great review if they came and helped me out and yet I get nothing but silence. So now I have a broken cupboard, a broken tile and a broken glass cooktop and Sydney Kitchens couldn't care less. Once your money is paid you are on your own. I laugh when I read the testimonials on Sydney Kitchens website. Speak to all of those people in 5 years when their kitchens are falling apart around them and they find out Sydney Kitchens don't want to know them. I honestly don't understand how they can treat their customers so poorly. I regret using Sydney Kitchens and if you choose them you will regret using them also.

We recently (February 2017) engaged Sydney Kitchens to renovate our kitchen. Form the initial touch point of visiting the showroom through to the various stages of design, selection, delivery and implementation they were fabulous to deal with. They guided, didn't push, challenged but didn't dictate and consulted and collaborated with no demanding. They provided a time line which was adhered to and communicated with us throughout the entire process. We are delighted with the results and would not hesitate recommending them to anyone wanting a professional and stunning outcome! we received a 7 year guarantee upon completion.

Sales talk by the owner prior to signing was that the kitchen would be installed in 3 to 4 weeks. The job finished today and it took 20.5 weeks of which 3 weeks delay was caused by me. Once they have your money they move on to the next sucker. Customer satisfaction is not in their vocabulary. I spent over $50K with them and it's one of my greatest regrets. The owner is a "gunna". His word is not worth two nobbles. Should you get sucked in with the sales talk, make sure that you hold back 10% of the contract until the job is complete and you are satisfied.

I have to complete disagree with the previous two reviews. I bought a DIY Kitchen from Kitchen Kreation 3 months ago. I was able to pick the exact colour and style of the door of my choice and this was colour matched with a high gloss finish. As I am not a tradesperson I struggled with some aspects of putting the kitchen together and Jason (the owner) could not have been more helpful, going out of his way to help me and talking me through the various things that I needed to know - I can't thank him enough for his approach, kindness and help in what was a very stressful time. The kitchen looks fab and I couldnt be happier. great price, reliable, helpful

I had a measure done 2 weeks before Christmas. They asked for deposit week before Christmas and guaranteed it would be done Friday before Christmas...they were a no show...have tried to call many many times and emailed with no reply...now I read this...I contacted them direct for quote....and have paid $4000 I feel sick...what do we do????

Splashback remains unfinished after 3 months I have gaps between my glass and the cupboards and Paz and the kitchen designer/installer just blame one another and I am no closer to having a kitchen thats looks professional and finished. I have arranged to be home for several measuring appointments, re-measuring (which they even charged me for), two failed delivery appointments (didn't turn up as planned and then a week later arrived with a piece of glass without the powerpoint cut into it) and then several meetings when I've been unhappy with the product

Had quantum quartz benchop (white) for about 2 months now. Overwhelming majority of marks, including water glass rings and even food scraps such as broccoli cannot be removed with water and some not even with the special quantum quartz surface spray intended for the purpose. I now have marks that even the quantum quartz cream cleaner won't move. Soooo disappointed. My understanding was this benchtop would look great and be easy to keep clean. I am a single woman who is conscious of cleaning spillages when they happen and thought this product would give many years of satisfaction. While it looks great it's functionality is disappointing and would love to hear from Quantum Quartz representative for suggestions.

We had a new kitchen installed two and a half months ago. We have been away for a month since then so I have only used the kitchen for about eight weeks. It looks stunning but the shiny surface of the Quantum Quartz bench top has dulled in uneven patches. Until I read the other reviews here I thought it must have been something I had done even though I have only ever cleaned the bench top by using a soft damp micro fibre cloth. I am ultra careful with hot plates, pots and anything which might spill. I even use a separate micro fibre cloth from the one I wash up with so that I don't transfer cooking oils from the washing up cloth. Another issue is the way ring marks occur everywhere a cup, glass or bottle is put down. It isn't a catastrophe - the bench top still looks lovely - provided the light doesn't hit the ring marks and dull patches but it is disappointing. I wouldn't recommend Quantum Quartz to anyone.

Jonathon at Harrington Kitchens was excellent to deal with as he listened to my brief carefully. He took it all on board and also gave me other design options that I had not thought possible to fit in a small kitchen. Pleased with the 3D plan emailed to me I went forward with colour and product choices, then onto the installation of the kitchen. All of the subbies I dealt with from Harrington Kitchens were professional, courteous and product knowledgeable as well as being top quality cabinet makers/installers, plumber, electrician, etc. I highly recommend Harrington Kitchens to anyone contemplating on a new kitchen.

I had my kitchen installed 10 years ago and still love what they did for me. Of late I had a few cupboards failing and one phone call and all fixed for free. Such service would recommend to everyone that they do a wonderful job. Two years ago I went back with my bathroom Reno ideas. Again they came up with solutions and designed never done before draw options I had I mind and again I could not be happier. They are very professional with quality workmanship and service from start to finish and also after with some problems. Perfect choice for home improvements.

When we decided to install a servery in our kitchen thinking about security of course there was only one choice for us and that was to call Modern group and have a roller shutter installed.After we removed the window and framed it out Modern came in and did the rest. We couldn't be happier with the results..

A little while ago we had our roof restored with modern after stupidly going with a cheaper company first and it not lasting 12 months before the paint started coming off..We have now got a beautiful looking roof that we know is gonna last us for our lifetime atleast. and we got what we paid for this time.If only we got it done with modern first we could have saved alot of money

If I could give a zero I would . Had to cancel on the Saturday they were booked ended up coming 7:30 Sunday mother's day this year. The tech was there only an hour 4 bd and 1 large lounge room I questioned him about the lounge room said it was the best he could do . They looked worse then before I called owner didn't answer so I sent a msg to which I got back a F**K off because it was Sunday and he was with his wife and kids. His name is Curtis ! Tried calling kept getting the run around wasn't the techs fault there were lots of stains nope he made the carpet worse then what it was . Told me to send entry and exit pics so I did still heard nothing and he would not answer I had to get another carpet cleaner they came up 10 x better . His excuse was I only asked for a standard clean WTF! Curtis did not care he is a disgusting human and should not be aloud to trade or should NOT run a business with his lack of care and disregard for the work his company is producing don't know how after all these bad experience he is still aloud to trade !

wish I had read the reviews before booking. they rang at 6am on the morning I had booked pest control and carpet cleaning to say they could not come.

We have ordered 2 rugs through Elegance rugs now. The quality is excellent and the staff could not be more helpful, I would highly recommend them.

Promptly and politely received order and delivery arrived within 2 days of ordering as promised. Perfect.

The first guy didn't show up until an hour and a quarter after the 4 hour period he said he was too busy to give me a call which was a heap of BS second guy came around he was great got it done thank you

Secure an appointment to replace my lights under the government scheme took 6 weeks, electrician showed up on time but didn’t have the appropriate lights to be replaced, hence, job was only 50% completed. He advised someone will contact me to arrange a new appointment and is been 2 weeks and nobody has contact me yet. Very disappointed to wait all that long and the job did never complete. Energy Makeovers clearly doesn’t care about customers valuable time and quality of the works

Thank you to English Interiors for helping us to modernise and upgrade our thirty-five year old kitchen and bathroom. We are delighted with the work that has been done, and the end result. From the outset we benefitted from the design expertise and product knowledge of the English Interiors professional office team. We were impressed by their focus on translating our imprecise brief into coherent design ideas, and they introduced lots of new and exciting ideas that helped our own thinking. Their attention to detail and patience with us made it a very enjoyable part of the overall project, and, to their great credit, it never felt like a sales pitch. We quickly developed a relationship of trust and confidence in the English Interiors team, and their continuing contacts through the installation phase underlined their genuine interest in delivering a new kitchen and bathroom that we would be delighted with. The English Interiors installation team were excellent! Their Project Manager inspired confidence from the outset, with his obvious professional knowledge and experience, and his consistent reliability in delivering whatever he said he would do. He skilfully co-ordinated a team of plumbers, carpenters, electricians, plasterers, heating engineers, and installers, all of whom were first-class in both the quality of their work and their customer service attitude. The whole team worked very efficiently, and with real consideration for us as we continued to live in a relatively small home through a period of significant disruption. The Project Manager and his team were excellent at providing a timeframe and plan that they kept to, keeping us in touch with progress, and checking out points of detail as the job progressed. On several occasions they flagged options to us, and we therefore felt fully engaged in the important decision-making on issues that ultimately led us to be delighted with the end result. The Project Manager and the team were also first-class as resolving the inevitable problems that arise, whether it be how best to channel waste pipes or discovering that some of the old plastering needed to go. The focus was always about explaining the issue to us in terms that we could understand, and then finding the best solution. The overall project was a big undertaking for us. The English Interiors team, from start to finish, made it a thoroughly pleasurable experience, and that is down to the professionalism and approach adopted by the design team, the production team, and the installation team. A big thank you to English Interiors - we are delighted with the end result. We will certainly be back to you when we start to turn our thoughts to up-grading the bedrooms.

English Interiors have recently installed our bespoke utility room installation, with great satisfaction. Allyson and Dominique worked tirelessly from start to finish in providing us with a service that was second to none. We say this even though there were a few blunders on the way!. When we had an issue they rectified it without dispute or compromise. We would have no hesitation in recommending English Interiors and using them again in the future. Thank you for a lovely installation.

bought the nebula retro light for my dad on fathers day he loves it and it goes gret with the 1950s stryle house we live in .

Ive bought one of these lights before and i love it, but this time, i orderd a 3 pack on january 28th and still haven’t received almost a month later on february 24th. Whats up with thatt?? Free shipping is awesome but not when it takes this long. Would've rather paid the shipping cost.

Deliver only one day late which was amazing given the current situation. Once the locksdown is over and the plumber can install the unit we will have a wonderful shower to use.

My second purchase, feeling certain it was a good one.

Love my table and it wasn't hard to put together once I called and received assistance from a rep and she sent me a pdf on how to put it together. Very heavy, durable dining table. Loving it!!

Thanks for a great job of shipping something tricky - two all glass end tables that had been impossible to find - all the way from TX to Seattle. The shipper was thoughtful and provided perfect service. The packing job could not have been better. The tables arrived in perfect shape...and they look great in my place. Thanks!

I ordered in July of 2017 over $3800 for primed and painted Bahamas shutters for my house to replace what I had on my house for the last 15 years. The shutters were delivered at the end of Sept and the paint job was thin with exposed wood showing, the materials were cheap and loose, the dimensions and construction were not as ordered. I contacted customer service via phone and email and received the run around like I had never seen. I disputed the purchase with Costco Visa and was informed today there is nothing that they can do to right this wrong. Exteriorsolutions.com owner lied to Costco Visa saying they offered to take the shutters back and pay for the return shipping but that I never returned them. These POS shutters are in my garage taking up space along with the boxes they came in and the pallet is burning a hold in my side lawn that is pissing off my landscaper and my HOA. I took the time and care to return these POS shutters to receive a refund. Owner never offered to take them back. Send the truck and take these POS shutters, they are taking up room in my garage. Worst experience I have ever encountered with any business. Also I am not very happy with Costco Visa getting absolutely nothing done to satisfy this claim. Order Placed 08/02/2017 Order Number 235055 Order Total $3,850.32 1- the paint job was not even completed. I ordered exterior shutters and I see exposed wood where every slats meet every siles. Also the wood grain is bleeding thru the very thin coating of paint that was barely applied. 2- a few of the slats I saw on the only shutter I opened completely show the slats splintering not from damage of shipment but from lower grade wood then expected. 3- the wood used in constructing the frame is very thin and I had to refer to site to see what was the described on the website. Funny but the depth of the wood was never listed. So the dimension of 3 inch top rail and 2 1/8 in siles but no depth listed is deceitful. The dimension of the of the rail and siles in ONE inch for an exterior bahama shutter that is attached across the top and two points at the lower corners???? Really??? Dimensions on the top rail and siles is less then described on the website. 4- site says for shutters greater then 60 inches wide there will be a center rail of 3 inches. The only shutter I opened is over 70 inches and there is no center rail with only one inch thick wood to keep is all together. 5- this $3850 order was made August 2 and I received it Oct 5.. Never receiving an email confirmation of the order or a sorry for the delay in shipment email. Where is the quality control: in the paint dept thin spraying n bare wood, in the framing dept missing center rails, in the purchasing dept and assembly dept by using inferior wood grade that is splintered, in the website design the purposely skips the one inch dimension on the wood used in framing an exterior bahama shutter?

As a general contractor, I was very impressed with the craftsmanship. I have restored raised panel walls in my house and for clients and could not have done better myself! I am using the shutters I ordered as an interior application in my antique house and am very pleased with the results. Fabrication and shipping was very timely! A+++

I've used 123Floor on several occasions now. The products and service are always excellent.

Professional and friendly service from Charlie, Rob and carpet fitter Ricky. Very happy.

The salesman started to talk about his holiday. Why I don't know. The alarm went of on the airport and then he started that it might be his cockring. What is this???. I am not interested in that. I want to buy furnitures not sextoys. After a while he talked normal

It was very busy that day with only two people to help but that gave us time to look for our perfect couch and pick the color/ fabric. After this we had to wait 10 min. To be helped because they were busy with other byers. Our order was done in 10 min. With a nice man.

delivery was 10 days and got. phone call from customer services letting me know and confirming everything. the sofa is good for the price and service still normal during lock down. so happy ordered a second sofa from them.

First class goods and first class delivery excellent value for money too well pleased with the swivel chair

Excellent service from start to finish 10 out of 10 Would highly recommend

Can’t fault absolute shutter company they do exactly what they say, service second to none fitters so friendly and polite nothing to much trouble and yes I’m thrilled with my shutter would really 100%

I have had similar blinds professionally fitted on another house, so my experience is in comparison to that: *I purchased 9 blinds from Ezy-fit Roller shutters. They are electric with remote controls. *I paid a builder (and his laborer) to install them for me. This is a builder who has done a lot of previous work for me and whom I trust. *The blinds are not as simple to install as made out. Particularly difficult on corner windows. *Due to the thickness of the plastic piece at the bottom of the side rails, the blinds do not go to the very bottom and sit on the window sill, thus they let considerable light into the room. *They can make quite a loud 'crackling' noise when they go up & down as the slats pull-a-part from each other. This is particularly annoying late at night. *A couple of the blinds are not completely level when they are down, as the slats do not part completely on one side, at the top. *A couple of them have made really loud banging/cracking sounds when going up & down, eventually a dark brown coloured plastic "wedge" piece (approximately 3 x 3 cm with two small holes in it) fell out of the pelmet onto the ground. I do not know if they were suppose to be in there, or were they packing pieces that should have been taken out? *I find that the level of noise the motors make is quite different. This is despite being the same size blinds. *I've had to get up the ladder outside on one occasion and manually help the blind down whilst simultaneously using the remote. *The remotes are difficult to program when you have more than one blind connected to the remote. *The phone service was convoluted. If you could get put through to the man that actually knew what he was talking about, it was great. But it was wasn't easy to get hold of him. **On a positive.................... *I went with this firm because they were the only company that supplied the colours I wanted *They were considerably cheaper - financially **Suggestion: *They should provide a followup troubleshoot service for a small set fee - I really needed this.

Roller shutters fitted and working well, I opted for battery control unit and saved on electrician charges. I fitted two shutters with 25mm packing, once nutted out the process the second shuuter was a breeze. Shutters are working well.

I'm sorry to say but it's been 2 weeks and I haven't gotten my order yet. They say the item is in stock and it should have been shipped out on July 5th but still hasn't came in 2 weeks later. I've known this company for years and they're still slow on their workmanship and taking care of customers correctly.

Ordered product (triangle truss) mid December, received one email indicating delay issues with vendor, asking if alternates might work. Gave info as to specifics, received a reply indicating Joseph would call me with further info. No calls, also no response to follow-up emails requesting updates. I am 2 weeks out from must-have and no inkling whether I will receive this or any alternate product. .

Was delivered in 2 days, amazing! Love the colours of the felt balls, Thank you

I was happy with the colours, I did think the little ones would be a bit bigger but that’s hard to judge on line, happy with the 2 cm ones they are perfect but won’t be able to use the small ones, arrived in good time

Excellent service with friendly advice... although the courier had accidentally damaged the first track system, it was immediately taken back and exchanged within 4 days. Would highly recommend Fendow's and will definitely be using them again.

Went on-line Saturday afternoon to look for curtain rings as no local shop stocked the ones we wanted. The website was easy to navigate with great images and descriptions of all the products. The prices where very reasonable so we placed the, order and by Monday morning the items had arrived

The staff were very helpful when I wanted to return one of the two rugs I purchased. We kept the larger rug and are very pleased with it.

The rug arrived in 2 business days, and it is beautiful! The exact size and color we needed. Good photos and precise measurements are an excellent feature of Fine Rugs. Nice service all around.

The chap who dealt with my order was friendly, my footstool arrived exactly when they said it would 2 weeks, the quality of it is of v good standard and exactly to my specifications, maybe slightly over priced, but overall I am impressed, would recommend this company to anyone looking for quality.

From the moment we made our first contact with this company, we have had an absolutely first class experience. Mark has been extremely helpful in giving us advice for our bespoke footstool. The service all through has been outstanding and we were absolutely delighted with the footstool when it arrived, on time, this week. We have no hesitation in recommending this company. We are delighted that we happened to come across them whilst trawling the internet. Job very well done guys!

Terrible service also they still use Dx delivery service knowing they have Terrible reviews

I recently purchased some 5’6 banquet tables and some banquet chairs for a Christmas charity ball i have been organising. The service from FRF was second to none and I was surprised how quickly my furniture arrived. I will definately be returning for more next year. Thanks guys!

I orderen April 20th, with their site stating delivery 4-6 weeks. Now June 20th (8 weeks +) no delivery, expected in 9 days. PS On their site the advertise with delivery of 2-4 weeks. ........

Got a really good quality of chairs in only two days. Will for sure use their service again.

Less than two weeks from visiting the store our new sofa was delivered! We had seen Natuzzi sofas in some of the well known furniture stores but didn't want to pay the prices they were advertising! Did a bit of research and came across Furnimax. We were apprehensive about buying over the internet so as Accrington was only an hour and half away we decided to make a visit. They were so helpful and patient whilst we chose our sofas, helping with measuring etc. We did not feel pressurised into buying on the day and were in fact spoilt for choice! We also bought a fabulous rug there too! The delivery men were very helpful - there was a mix up with the rug as the wrong one was being delivered but they were very patient whilst we were sorting out the misunderstanding regarding the rug and Furnimax did everything possible to make sure we received the right rug. It arrived the following day by courier so when I came home from work that evening it was in place and finished off my lounge perfectly. It was a pleasure dealing with Furnimax would recommend all our friends and family who are thinking of buying new sofas to visit . It was well worth the trip to Accrington!

Bought a Nattuzzi chair last week, excellent price and service, have bought from them before for a large Nattuzzi sofa which was delivered and positioned where I wanted it, with friendly knowledgeable staff great products and excellent pricing what else but 5*

this is the worst company i have ever had the displeasure of dealing with once they took payment there rude and abusive sales team tried to change the order and messed us about constantly still not got my 2nd sofa as promised give these cowboys a wide berth

My wife and I have recently moved into our first home together and Furniture Island has been so helpful in finding the right furniture for us. Cant thank the team enough for your superb suggestions and all round customer service.

I love my new unit, and will definitely be getting another one hopefully within the next two months.This is a great company, as the quality of the unit is excellent. The service, and delivery were also superb, with lovely, and pleasant delivery men. Jane Ramage

Brilliant service ordered a desk and arrived within 7 days.. perfect just what I needed as described on the website.

Got my sofa delivered this morning only 5 days after ordering!! Fantastic service, great communication with the company, they kept me up to date with delivery day and times, very reliable and nice professional and friendly delivery guys. My sofa is gorgeous and of great quality. I would highly recommend this company without hesitation, thank you ????

Got two sofas delivered today excellent service kept up to date with delivery and came on time the two delivery guys where very polite helpful and friendly took away all the packaging would highly recommend this company the sofas are very well made and worth every penny