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2 Reviews
3.5 SmartReviews Score
Mattress Cleaning Melbourne - Deluxe Mattress Cleaner Melbourne
Deluxe Mattress Cleaning Melbourne - We are Melbourne039s local mattress steam cleaners We offer all types of mattress cleaning services
Recent Reviews
Was using so many cleaning companies for my mattress since few years, never had such a great service and cleaning that was done today. What a great service , staff was very friendly and professional they told me the outcome of the cleaning before starting and I was thinking you guys have not even started cleaning yet how could you say something but when they finished I was really surprised and happy to see the results as I was not expecting that. Thank You
Excellent
3 years ago
The mattress cleaned by the experts of this company is looking wonderful now. I was worried about the urine stains and odour of mattress, if my friend didn't suggest my this company so i thought to replace it..but they saved it and my money also.. Thank you.
Excellent
3 years ago
24 Reviews
2.9 SmartReviews Score
Recent Reviews
Been 8 days no tracking number and no product. I've also messaged several times and no response back.I would give a 0 if possible
Bad
3 years ago
I gave up and canceled my order after three weeks of them promising to ship it "shortly", even going as far as saying they had it in stock and it was reserved for me. Pick a different reseller if you can.
Bad
3 years ago
4 Reviews
2.9 SmartReviews Score
Recent Reviews
Ordered what I needed online on a Sunday and had my item on Tuesday. Besides the swiftness in delivery they had a hard to find item at a much lower price then I ever seen. Will do business with again.
Excellent
3 years ago
I placed my order on a Friday morning. I placed another order with a different company for some other items at the same time. The "other" company provided me with a tracking number by Tuesday of the next week. I have tried 3 times to get a tracking number from the DMartStore customer service people. Each time I get a different answer, but they say they will get the tracking number and email it to me or they will call me when they get it from the manufacturer (the item I ordered ships from the manufacturer.) Here it is a week later and I don't have a tracking number yet and I don't know where the item is or if it has even shipped yet. This is the first internet store that has been disappointing to me. I have sent an email to the customer service email address and got no reply. Using the phone number is a hit or miss - most of the time it rings busy, but if you keep trying you can get through. I honestly don't know how they can advertise a 5 star customer satisfaction rating with Yahoo - I just can't believe that. I probably won't do business with them again. Their shipping and handling charge was pretty steep, but their price for the item was the lowest I could find - however, adding the two costs put it into the same range as the next comparable internet store. Hope this helps someone else. Thanks.
Poor
3 years ago
6 Reviews
3.4 SmartReviews Score
Recent Reviews
I did some research and found the best price on the filtrete air cleaner filters I needed at FridgeFilters. They arrived promptly and were well packed. I will purchase again from this company.
Excellent
3 years ago
I ordered one filter for my refrigerator on June 16, 2013. According to the tracking number on the email I received following my purchase, the filter was delivered on June 22, 2013 to an address 60 miles away from where I live. I called Customer Service to let them know. The Customer Representative I spoke to told me that they would check on the matter and, eventually, would ship me another one, but I had to wait at least another week. I asked to cancel my order: I wasn’t going to wait another week for another shipment. The Customer Rep. took note and agreed. Five days later, after I bought a new filter from a local store, I received from Fridge Filters, Inc. another filter. I called again Customer Service and I was told that they would send an email with prepaid shipping label and, I must say, they did it very promptly. Conclusion: A lot of time and energy waste. The reason I shop online is to save time and, sometime, some money too, but at this point, I don’t know if a little saving is worth the aggravations. Honestly I cannot say that Fridge Filters, Inc. is a Seller to beware or to avoid. Certainly they need MUCH more efficiency within their shipping department. Would I buy from them again? NO! Would I recommend them to a friend? NO! I cannot say anything about the product because I never opened the package: I just stuck back the label I was sent and brought it to the Post Office.
Poor
3 years ago
16 Reviews
4.4 SmartReviews Score
CompactAppliance
Dedicated to providing top quality service and product selection and best prices for your residential and commercial appliance needs. CompactAppliance.com carries a wide variety of winecoolers, kegerators, air conditioners and kitchen appliances both residential and commercial
Recent Reviews
I have purchased LG washer/dryer combination unit. Since I was having a remodel at my house, I didn't open it until it was ready to be installed (which is about month later). I opened the unit and found out it has severe dent on the top plate and on the side. I called the customer service and asked for help since we are waiting on our second child to be born in a few weeks. We were in great need of the appliance. The customer service just kept repeating, "sorry it's 30 days passed, so we can't do anything." I called several times to ask for a manager. They refused to connect me to speak to another person with authority. The product was damaged so severely that the dispenser box doesn't even close. I had to call LG the manufacturer for repair help, but they do not wish to cover it under warranty since it was the dealer who was at fault. I wish I could have read the reviews here and avoided purchasing anything from the Compact Appliance.
Bad
3 years ago
The box had no visible damage, opened it 30 days after receiving and there was a dent and scratch on the face of the item. It was obviously boxed up in that state, intentionally. Called and spoke with an employee who dismissed me off the bat and was very rude. Ruben Trevino is his name. These people are deceitful and dishonest, do not deal with them.
Poor
3 years ago
14 Reviews
3 SmartReviews Score
Recent Reviews
I ordered a Nature2 cartridge for my pool on 04/29 as AmeriMerc had the lowest price with a reputable rating. Although shipping is free, you still pay a handling charge of about $8. Even so, the total price was still the lowest I found. When I went on-line the next day to track my order, I ran into a little SNAFU. The site wanted me to enter my logon and password, yet I hadn't created an account. It did say the logon was my e-mail address, but I still didn't have a password. When I used the Forgot Password option, it asked for my e-mail address, but when I entered it in I was told no account was found. I had to e-mail customer service and they e-mailed me my tracking information. It took a second e-mail to get my account created so I could check the status on-line. The order did ship on 04/30 and was delivered by FedEx on 05/03, which was a Saturday. The item was correct and packaged well.
Excellent
3 years ago
I was told if I placed an order by a certain time I would get in 2 days ( placed on Wednesday & told would get Friday). Was called to tell me I didn't put 3 digit code from back of card into order ( I did) . So gave info & was told that person who told me it would arrive on Friday misinformed me & it would be Saturday. This company does not have their act together!
Bad
3 years ago
3 Reviews
3 SmartReviews Score
Recent Reviews
I ordered a part for my vacuum, I had not heard anything other than an order confirmation by nine days later; at that point I sent an eMail requesting status. I was informed that they did not ship the part until 9/21 (5 days after my order) and that it would take 7-10 business days for delivery. Issues: 5 days to ship order no notification when order was shipped
Poor
3 years ago
I should have read the reviews on "the vacuum cleaner shop" and "a plus vac and sew". never received my item, never received an email. whatever you do, pay more,.... stay away!
Bad
4 years ago
39 Reviews
4.5 SmartReviews Score
LeisurePro Ltd
Shop underwater sports, scuba diving & snorkeling gear. Get wetsuits, spearfishing & freediving equipment from brands like Cressi, Scubapro, Mares, Aqualung, Suunto & more
Recent Reviews
Bought a Oceanic VTX in March and paid the 2-business day, my dive computer was delivered to the wrong address, didnt get it back and Leisure pro refuses to refund me... Their excuses - Need UPS investigate, every time I ring them got the same reply "UPS is investigating need more 7-10 business days.. its now 25 business days and Im still waiting..
Bad
3 years ago
I submitted a post two days ago on their site, at this time they haven't posted my feedback. I'm seeing their nine 5 stars along with one 4 star feedback. My feedback is for the purchased of their 3/2mm X-Span Hood to go with my X-Span Jacket. When I placed my phone order I told them my head size was large and my neck was medium. He replied, we just go by the head size. The hood fits my head but is loose around my neck. Not sure why their website has a chart for head and neck. Later I did seen similarly issues via Amazon's feedback about the neck being loose on the X-Span hoods.
Bad
3 years ago
2 Reviews
3.2 SmartReviews Score
Water Filters Discount Water Filters In-Line Water Filters
WaterFilterMart Floridas 1 source for Discount Refrigerator Water Filters Ice Makers with Free Shipping and 5 Savings on orders with an account
Recent Reviews
Terrible filters. First, the filters were shrink wrapped which is not the original way they are packaged from Whirlpool whether you buy for Whirlpool.com or at the store; 2nd, after putting it in, I never got the sputtering like normally happens when I replace the filter while running the required amount of water through the filter after changing; 3rd, the water never tasted great but I thought it was at lease doing something. After about a week, the water smelled, gave me heartburn if I drank it and the ice made every drink taste terrible. I ordered straight from Whirlpool and replaced it. Unfortunately, I had ordered two filters from waterfiltermart.com. I took the second one and hit it with a hammer to see what was inside. I was only a hard black carbon tube rattling around in there with a hole down the middle. no more discount filters for us!
Bad
1 year ago
The ice maker I purchased stopped working after a month, but Dennis @ waterfiltermart.com was helpful in diagnosing the problem. Eventually, I did get a replacement ice maker sent to me.
Great
4 years ago
34 Reviews
4.1 SmartReviews Score
Recent Reviews
PLEASE READ BEFORE PURCHASING FROM THEM!!!!!!!! I purchased an item that did not fit I paid $51.97 Including shipping. I received it today and called them today letting them know that the part doesn't fit and that I would like my refund or exchange it. After going back and forth with her (Amanda) I said I just want a refund and this is what she said. Refunds will be credited the purchase price, minus a 20% restocking fee and the shipping charges. I paid $51.97 And I will only get back $35.00 Minus the 7 dollars shipping cost to send it back to them. *So technically I am receiving $28.00 out of $52.97* I am Loosing 51% of what I paid! They are NOT transparent or trustworthy and they do not make it easy to return any items they make you go out of your way! TERRIBLE CUSTOMER SERVICE! DO NOT GIVE THEM ANY BUSINESS THEY DO NOT DIVERSE IT!!!
Bad
3 years ago
Overall good experience, but a few glitches in the online ordering. On the main page you can see the price of an item, when you click for more information, however, the price does not come up on the detail page. Also when checking out, it would not accept my email address saying I already had an account. While I have shopped the site before, I do not have an account. As result, I had to use another email address
Bad
3 years ago
29 Reviews
3.8 SmartReviews Score
Recent Reviews
I had very specific size limitations on purchasing a new stack washer and dryer, and after much searching, the CSR was able to find a Bosch dual unit that would fit into my limited space! The units were shipped out promptly and arrived with no damage. They're being put to good use, and we're still having fun figuring out all the settings. The best part of the deal is - the dryer does not have to be vented! Still don't understand it, but if we clean the heating element periodically, we find traces of lint. Amazing!!!
Excellent
3 years ago
Delivery driver did not watch what he was doing, and a broke an over hanging tree limb. He did not apologize, or offer to do anything about tree limb. But we really enjoy the Bosch dish washer. Did not appreciate the manner in which rebate was handled. Had to make numerous calls before I got rebate. When it was all said and done, it was not a check but a credit card.
Great
3 years ago
4 Reviews
4.3 SmartReviews Score
Recent Reviews
I ordered four faucet sets from them originally and got an email saying one was backordered. I had to have these by a certain date for our builder. I called their number and a human picked up the phone right away. That was such a surprise since I was anticipating long winded prompts from an automated system before I can speak to a human being. I told him to ship out the ones he had and cancel the other one so that I could order it else. Another set was going to arrive at the warehouse the next day so it would delay my complete shipping by a day. To my surprise, it came a day early like I needed it. The price, quality, customer service was so effortless in dealing with this company. I would highly recommend them. The experience was so good I felt like I had to take the time to write a review for them because they deserved it. I would definitely would buy from them again next time!
Excellent
3 years ago
Ordered a new shower faucet, universal valve, and separate showerhead (total cost $260) on Tuesday, order was shipped on Wednesday, and received it the following Monday. They sent a tracking number, and items were as expected. Absolutely nothing to complain about. Would use them again in a heartbeat.
Excellent
4 years ago
2 Reviews
3 SmartReviews Score
Swimming Pool Supplies Discount Pool Equipment Chemicals Covers Spa Products by America39s Best Pool Supply
Save on Discount swimming pool supplies pool equipment pool chemicals covers spa products and accessories at Americas Best Pool Supply Find cheap priced pool supplies spa products pool chemicals covers pumps filters heaters and much more for in-ground pools and above ground pools
Recent Reviews
I purchased a liner and didn’t open it due to incorrect size. They won’t take back the liner and unwilling to work with a customer. This is extremely difficult times for people and they have very little compassion and have poor business practices. I will not return and purchase products from this company.
Bad
3 years ago
Ordered a winter pool cover and sent emails and left messages within a day of shipment and have never heard back from anyone!! Now I am stuck with an expensive pool cover that I cannot use!!
Poor
3 years ago
2 Reviews
3.6 SmartReviews Score
Recent Reviews
I will start by saying l was very fortunate to have won an awesome swim spas from Spas Direct in December last year (2017) So for anyone who might ne wondering about the many Spas Direct Giveaways... "YES" they are real. We were kept well informed regarding delivery date etc etc and the swim spa arrived in a very well packaged timber crate, bubble wrap and plastic. It was in perfect cosmetic order and now that we have it wired up and filled with water we can say that this "Master Swim Spa" is fantastic... heaps of pressure from the jets, terrific heater and all round just brilliant. We love our swim spa from Spas Direct, Cheers!
Excellent
3 years ago
I ordered a cover on the 16th and paid in full for it. A couple weeks went by and I received an email asking for exact dimensions. I was in the processing of moving and so it took me maybe another week to call with the dimensions. When I called they had already took it upon themselves to order the wrong dimensions. I spoke with a lady named Lianna Lawson who more less told me I am stuck with it. She will not return any of my 5 phone messages I have left. I have refused delivery and now I'm left with no cover and minus $289.00 in my bank account.. Do not order from this company!
Poor
3 years ago
9 Reviews
3 SmartReviews Score
Recent Reviews
We placed a fairly large order with them and because of us being a " new customer" we had to pay up front, well it has now been all most 8 months and they have not sent one item, they won't return messages or calls and usually won't even answer the phone. These people a very dis-honest, their business is a scam. Pretty sad. Please save your money and do not order from them.
Poor
3 years ago
I am SO glad I came across these reviews... - I placed an order on Friday evening. For some reason "something" told me to look them up and see if there were reviews on them... GLAD I DID. After looking at all the reviews (particularly about not having items in stock, etc) I called them up first thing this Monday morning to ask if they had the requested chemicals in stock. She (Danielle) said she would check and call me back. After a few hours, I didn't want to chance it and called again. She said they didn't have either and it would take two weeks (that "two weeks" seems to be their theme). So, I nicely said I would have to cancel the order. She did seem a litle bothered, but did promptly say that today would be the best day to do it and she would hand this over to accounting immediately. I will have to keep an eye on my credit card and see how it goes. Thanks guys!
Bad
3 years ago
14 Reviews
3.4 SmartReviews Score
Replacement battery low price car van UPS mobility scooter power tool
Replacement rechargeable battery for motor car and van backup UPS systems mobility scooter and wheelchairs cordless drill power tool sealed lead acid motorbike electric bicycle garden lawn mower alarm patient hoist and lots more at very low competitive price
Recent Reviews
i have been trying to get a refund for over 12 weeks from batterytrader ,they took my money in January although they did not have the battery in stock, i did not ask for a refund till May and i am still waiting. last excuse they were having trouble with the computer servers.
Bad
3 years ago
Goods not received as at March 2010. Given run-around on automated phone system so can't speak to anyone ever, won't repay the money, simply given apologies via "My Account" information and advise they are still waiting for goods. Hmmmmmm.....
Poor
3 years ago
22 Reviews
3.2 SmartReviews Score
Kalyx
Your source for quality organic and natural products We sell fresh and in bulk and always environmentally friendly Bulk herbs bulk spices capsules extracts gardening hydroponics and more
Recent Reviews
I have not received my order yet and it's paid for and 10 days later It's MIA! :-(
Poor
3 years ago
I have been doing business with Kalyx for more than 10 years and have always been pleased with their service. I have never had any problems with any of their herbal products.
Excellent
3 years ago
3 Reviews
3.2 SmartReviews Score
Recent Reviews
I have made several purchase from Pet Boulevard over the past couple years. Their site design does not inspire confidence that this is an up and up company, but based on orders and talking with them, they are. I get nearly all of my cichlid supplies from them. I find they have the best price and selection of any web site or store. I also look at the expiration dates on product I receive from them and the products are fresh meaning they have a big turnover there. I have had excellent service. Most times the product arrives in 2 business days of order. I purchase food, cleaning fluids, chemical fluids, air stones, and filters from them. Always very satisfied.
Excellent
3 years ago
I was very impressed that I was able to find all of the replacement parts I needed as my tank is 12+ years old. The website was easy to navigate, prices were lower than I've seen elsewhere, and my items shipped much faster than I expected. Customer service is outstanding and were able to answer all of my questions. I will definitely order from this company again.
Excellent
3 years ago
2 Reviews
4.1 SmartReviews Score
Recent Reviews
A three because they sold me a sleeping bag that was from over three years ago at almost full price and it should have sold for 100 dollars less. But, what are you gonna do. They need to make a buck too.
Bad
3 years ago
Mountain Sports has one of the best prices online and they ship orders of over $50 for free. My experience with this company is nothing short of amazing - their customer service is top notch. Their willingness to assist and satisfy their customer (particularly this customer) is something scarce in this age of impersonal online transactions. When my package was erroneously routed to a different address by the shipping company, Mountain Sports (Internet Team) responded to my email inquiry within the hour I sent my correspondence with them - that is "prompt" in its very definition. The matter was resolved and couldn't be more happier with their service. I can highly recommend this company without hesitation or reservation. Thanks Mountain Sports!
Excellent
4 years ago
9 Reviews
4.3 SmartReviews Score
Scuba
Scuba gear with expert advice for all from our Scuba Instructors 150 price protection free shipping for many items Scubacom offers worldwide shipping
Recent Reviews
I thought I'd done my research and made a purchase that I wound up being disappointed in. Called Scuba.com and got an instructor named Bob. He gladly took the item back and after a few questions about me and my diving recommended an item that cost slightly less and is exactly what I hoped the first item would be. He explained why he felt it would be better clearly and pointed out features for me to look for. His advice was spot on! If you want to be sold gear call the other guys. If you want expert advice and a friendly attitude call Scuba.com and ask for Bob.
Excellent
3 years ago
I purchased two strobe batteries and a battery charger for the strobes. I waited several weeks with No updates on when the equipment will be shipped.I received the strobes and they said the manufacture stop making the battery charger. I them told them the strobes batteries are useless without a way to charge them and they said that make sense and they would contact the manufacture and get back to me. I have called and sent them emails and they have not returned any of my requests for the past two weeks. I contacted a more customer oriented dive shop and I received the battery charger within a couple of days.
Poor
3 years ago
16 Reviews
3.8 SmartReviews Score
Recent Reviews
I've placed a total of three orders (significant quantities of fixtures, various brands) beginning May 6. Prices have been good (better the larger the order), and service excellent. In-stock items have been shipped quickly, and company sends updates on the progress of items whose shipment is delayed due to special order. Freight delivery instructions are very specific, and when I needed to return an item when color or size didn't work as expected, they sent the necessary information for return exactly as stated on the website. This excellent experience helped reverse the negative opinion I'd developed from a recent experience with another online retailer. I'm continuing to buy from this company and other vendors in their network because of these consistent positive experiences. Highly recommend.
Excellent
3 years ago
Ordered merchandise on 6/12/10....LightingDirect(Build.com)will happily take your money long before anything is shipped. Absolutely no indication that any items are on back order. It is now Oct. 21 and I am still waiting for my fan lights. NEVER again!
Bad
3 years ago
25 Reviews
3.8 SmartReviews Score
Recent Reviews
Ordered shelves in June, finally came six weeks later missing vertical posts and 2 damaged shelve boards. Contacted the company who take days at a time to respond and they said parts were back ordered and they would be another 6 weeks to replace. Replacement parts finally came and they sent the wrong pieces. This happened another 2 times! It’s now Dec, 6 months after paying for these shelves and I just got another delivery of the wrong pieces. I’m giving up at this point....
Bad
3 years ago
The only issue I had was damage to the 5 drawer cabinet. It was damaged on the corner from being dropped. The customer service department took immediate care of the issue and a new drawer was sent out. I am very satisfied with the cabinet set I ordered. After looking at other lines I am happy I selected the 18 gauge NewAge cabinets.
Excellent
3 years ago
2 Reviews
4.1 SmartReviews Score
Recent Reviews
Ordered our RO system back in 2009 and have ordered replacement filters every year since.......have never had a problem. I'm preparing to order more filters and came across this site. I originally ordered from them because they had the best prices for the system as well as the replacement filters. I have never regretted doing business with H2O Distributors!
Excellent
3 years ago
The sales rep (Sara) located a replacement part for an old UV sterilizer I own. I had contacted several other UV lamp sterilizer parts companies and only got a "look it up on internet" response for help. It is nice to have someone who does a little extra in today's world and it does not go unappreciated. For me it is this type of thing that help define good companies. Lots of people just sell parts, fewer offer good customer service. Sara is what good customer service should be. Thanks.
Excellent
3 years ago
8 Reviews
3.8 SmartReviews Score
Experienced Heating Engineers and Plumbers Logical Heating Plumbing Solutions
Our experienced heating engineers and plumbers put your needs first - no job is too big or too small Arrange your quick quote
Recent Reviews
Very pleasant and helpful. The two ladies in the office are always helpful also Darren Sean and the men who come out to do the work. One of my colleagues who recommended them has used this firm for the last ten years and has had no complaints about their work. She is always happy to recommend them to other people.
Great
3 years ago
From my first call Logical Heating and Plumbing were polite and knowledgable. They carried out work at my house and business to a very high standard at a reasonable price. I can’t recommend them highly enough!!!
Excellent
3 years ago
3 Reviews
2.7 SmartReviews Score
Lighting Sale
Lighting Sale - Quality Lighting at Amazing Prices
Recent Reviews
I placed an order with this company on 1/30/2010 online and never received a confirmation email. I called them on 2/2/2010 to ask them for a status on the order and they said there was no record of my order, so I asked if I could place the order over the phone. The guys' name was Tyler and he took my order for 3 bathroom light fixtures in brushed nickel finish. I received my confirmation email and when I read it, it said that I ordered 3 fixtures in pearl nickel finish. The order had been shipped but I had yet to receive it. I chatted in to ask them about it and I was getting nowhere so I called to talk to them. They told me that they could return it and send out the correct item but I would have to pay almost $40 in restocking and return shipping fees, even though I was not the one that made the error in placing the order. After an hour of back and forth arguing, they told me that they would take care of it and cancel my order. My credit card was NEVER charged (even though my order had shipped, oddly) so I figured it had been taken care of. I ended up ordering from another company and thought that was the end of it. On 03/01/2010 I see a charge on my credit card statement for the full price of the order. I called them and talked to them for about half an hour and they informed me that their owner/manager was a lawyer and he wouldn't speak with me, but he "knows all the facts" and feels that I am responsible for the charges. Even though I never received the items and called to inform them of their error prior to receiving them. They said that there is nothing I can do about it. I am disputing this with my credit card company currently. Please avoid this company at all costs unless you enjoy headaches that last a month and you don't have enough wrinkles.
Bad
3 years ago
Took 2 weeks to receive order for 3 hallway light fixtures, and once received were the wrong 3 items. Have been trying to contact them for the past 2 weeks, sending emails and leaving voice messages on their support line but no one has returned my calls. I am extremely dissappointed and dissastisfied with Lightingsale.com, they have not made any effort to contact me to issue an rma for the wrong merchandise and ship me the correct items. I would NOT recommend anyone use this company for fear if there is an issue that the company will not resolve the situation.
Bad
3 years ago
10 Reviews
3.9 SmartReviews Score
Recent Reviews
I ordered a turbine for a steam cleaner and unfortunately it came damaged. I spoke with Chris on the phone and he apologized for the inconvenience and sent me a replacement immediately (even during Labor Day weekend) along with a label to return the old one. The part arrived as promised and GoVaccum made it right. Excellent customer service and a customer for life. Thank you!
Excellent
3 years ago
I ordered a brush roller for my vacuum cleaner. The picture showed a brush with two rows of brushes which is what my original brush has. The roller I received had only one row of brushes. When I contacted the seller, he said the roller he sent was the correct roller for my model vacuum and that he would update the photo. The brush works OK but I feel the picture was misleading. The brush probably will not last as long as the original.
Poor
3 years ago
31 Reviews
4.5 SmartReviews Score
Recent Reviews
When it comes responsive supply and delivery I don't think it gets much better than these guys. Shipments always exceed my expectations and have found their products well priced and of reasonable quality.
Excellent
3 years ago
Bolt Depot has top quality fasteners at way-better prices than a hardware store. You can order individually, or in a small or large box. The website is even better set up than Amazon. They will consolidate orders to save shipping, call about duplicates in your order, and even sometimes send your package, if lightweight, via two day USPS when you paid for standard shipping. (It was a $200 order.) I have never seen such customer service. And they really know their fasteners!
Excellent
3 years ago
30 Reviews
3.8 SmartReviews Score
Recent Reviews
My credit card was charged on 10/5/11 with ETA of mid November. I did not hear a thing about my order so I contacted the live chat. I was told at that time that the ETA was again change to January. As a small business owner, I was left feeling uneasy about this. First, most credible companies don't charge your credit card until the item is ready to be shipped. Second, I had to contact this company to see what happened to my order and only then did I find out that the ETA date was changed. Third, I paid for the item over 2 months ago and should have it plain and simple. Very poor business practices.........
Poor
3 years ago
I ordered a refrigerator gasket overnight mail because they had the best price. We installed the gasket, and even though it was deformed, it said to flatten it out for 3-4 min with a light bulb or hair dryer. After spending 3-4 hours over a few days, it still leaks air into our fridge, we have LOTS of condensation and it's costing us a lot of money to run. They have NO customer phone support, their chat support just says to fill out a form (which you don't know if it goes through) and wait. The woman I chatted online with was smug at best. Never again.
Poor
3 years ago
2 Reviews
4.7 SmartReviews Score
Recent Reviews
I love le creuset however their website is a constant issue that needs resolving. For some unknown reason it rejects my orders and payments. I would like this resolved as I miss out on a lot of their fab offers to add to my collection and I then have to take my business elsewhere. Come on Le Creuset, please resolve this issue. On the rare occasion it does accept my order items are delivered on time and any damages are rectified immediately. I have overall been very happy with the company it is just the ‘rejection’ of my order at the payment process, it’s extremely frustrating and makes me very unhappy ☹️
Poor
3 years ago
Ordered two Christmas platters at amazing prices. Delivery was much faster than I thought possible, and the quality was astounding.
Excellent
3 years ago
4 Reviews
4.2 SmartReviews Score
Recent Reviews
Delivery was fast and quality of product was better than i was hoping for. The wall looks fantastic thank you team @ Evergreen walls. Don't hesitate when thinking of purchasing anything through the team from Evergreen Wall top quality product and the team are always willing to help talk you through their products to find exactly what you are looking for.
Excellent
3 years ago
I’d just like to state that from ordering my evergreen product and living in Broome how professionally it was boxed and sent by company to my home is refreshing as I’ve purchased other items online from other companies before ordering this product and I’m still waiting for items to arrive. Upon completion of my project I’ll be forwarding before and after photos as I know what I’ve received from evergreen will make project pop. Regards MJ
Excellent
3 years ago
2 Reviews
3.5 SmartReviews Score
Recent Reviews
I chose to place an order for an island hood with VentingDirect.com specifically because the item page said that they a) had it in stock and b) ship within 1-2 days. I placed the order on May 1. Over a week later (May 9), I still hadn't received any shipping confirmation/tracking info, so I reached out to them and asked them to provide an ETA. Two days later, they responded and said my order wouldn't ship until May 22 --- THREE WEEKS after I placed the order, even though their website said (and as of today, STILL says) that they have the item in stock and that they ship within 1-2 business days. My renovation schedule had some slack time built in for delays, but NOT THREE WEEKS. I wasn't even notified of the back-order/delay. I called out the fact that the item page STILL says it's in stock and STILL says it ships in 1-2 business days, then I asked who I could speak with to escalate and make up for lost time. All I got back was that they called the manufacturer to see if it could be shipped sooner, but the manufacturer said that these are made to order and there's no way they can ship it out any faster. I once again called out the fact that their website still says they have 1 in stock and can ship in 1-2 business days. I haven't heard from them since. It's been a week. Due to this delay, we will likely need to extend our costly temporary living arrangements as we've lost our place in line for subcontractor availability.
Bad
3 years ago
I was sorry to read the 2 reviews that rated venting direct so poorly, because I bought my range hood around the same time in May 2015. I ordered my range hood online with no assistance from customer service. It arrived shortly and was very well package so it wouldn't be damaged in transit. When I began to install it I realized that I had purchase the wrong model and the one I ordered was too large. I called Customer Service immediately, and not only did they waive any restocking fee for the return, they also sent me a shipping label for return shipping. It was totally my fault that I purchased the wrong unit and I would have expected to at least pay the return shipping. Venting Direct went above and beyond and I would continue to recommend them highly!
Excellent
3 years ago
43 Reviews
3.8 SmartReviews Score
Recent Reviews
Second or third order . All executed promptly and without any problems.
Excellent
3 years ago
My son who lives in England now loves Vichy Catalan water. I can send it to him now with Aqua Amore's fantastic service..highly reccomended!
Excellent
3 years ago
2 Reviews
3.6 SmartReviews Score
Recent Reviews
Up until a month ago I had no problems at all with this company - but then I emailed them 4 times and tweeted twice to inform them that my Groups CD's page was not loading - they did in the end after further emails were sent tell me they would look into it - the last emailI recieved was dated 20/12/2018 and still no further update -
Poor
3 years ago
Ordered personalized cd through “not on the high street” website and sent over song cd heard from mixpixie once to tell me there were 3 songs they couldn’t not get so I emailed back to replace them , no reply email, emailed again few days later after receiving an email saying your parcel has been despatched but also telling me it hadn’t due to awaiting Info from me , emailed again twice in a week no response so hadn’t to request refund via “not on the high street “ absol terrible service will not use again
Bad
3 years ago
19 Reviews
3 SmartReviews Score
Recent Reviews
Stay well clear of these kitchens, the quality is absolutely shocking. I had a total of eight units replaced due to hole alignment issues and an additional unit that had surfaces resembling something that had being kicked around the car park. Other issues included; damaged edges, poor quality edges, panels not aligned, parts missing and joints not aligned. Despite bringing numerous quality issues to the attention of the customer care team almost two months ago they have failed to resolve the outstanding issues. Due to delays whilst waiting for replacement units, the lack of action to resolve and acknowledge the poor quality, implicated costs, substantial amount of time spent trying to sort, the whole experience has being extremely stressful. I have added several photos to highlight these issues.
Bad
3 years ago
Horrendous experience from start to finish (although technically still not finished) Started later then the agreed date and they didn’t let me know in advance or even in the day. I was chasing to find out what was going on and had wasted taken time off work. All materials did not arrive when their installer was at mine to fit it, which resulted in half days here and there and doing the install in bits over a 3 week period. The installer rushed to complete due to the delays experienced and start their next job with magnets, which resulted in wonky units, chipped worktops, and uncompleted works which have not been sorted several months later. I would never recommend magnets and have no intention of using them on any future refurbishments. Magnets also wrongfully charge for electrical certificates even if no electrical works have been carried out, taking advantage of people that are not from a construction background.
Bad
3 years ago
7 Reviews
3.6 SmartReviews Score
Inspect USA
Supplier of inspector and inspection equipment for fire safety food safety hygiene smoke detector testing radon gas fans carbon monoxide test kits and tools Manufacturers include Lutron Testifire Solo SDI Home Safeguard Protimeter Bjornax General UEI 3M Accustar Spruce RadonAway
Recent Reviews
The flow measuring meter we ordered has given us the ability to verify the flow of liquid that we receive from other municipalities and adjust the incoming flow volume from a flow meter that we suspected was not giving us correct flow information.
Excellent
3 years ago
sorry if it is a let down, but I reserve 5 stars for truly outstanding service. I called in to be sure the item was in stock and they referred me back to order online. That is not exceptional service in my opinion. when you have a customer on the phone or in the store, complete the transaction or risk losing their business altogether.
Great
3 years ago
12 Reviews
4.4 SmartReviews Score
WishIHadThat
Crown Molding Ceiling Molding Wall Moldings Architectural Decor and so much more Home improvement products that make a huge difference 800-419-1130
Recent Reviews
I had a very quick and easy experience when purchasing 3 moldings for repairing my ceiling. I have not at this time put them up, but plan to in the near future. I forsee no problems in doing so. They are just as described on the store's web page, but even so, they are a bit taller then I perceived, which becomes an advantage for the purpose I have intended them.
Excellent
3 years ago
The tiles arrived at our Michigan residence within a few days of ordering them and were easy to install. We were a little worried about the border tiles when we cut them but they look good. Installation was very simple and the tiles for the canned lighting were easy to cut with a sissor. A delivery person remarked how nice the ceiling looked and we agree. We've only had them for a couple weeks but are happy so far!! I ordered online which was a snap!!
Excellent
3 years ago
6 Reviews
4.1 SmartReviews Score
Recent Reviews
Excellent replaced vac no problem my gripe DHL waited in all day no call no delivery, said they lost parcel, okay inform me now lose another day one word - useless
Great
3 years ago
I have bought several products from Dyson and found each one has provided outstanding quality and performance. Slick design and longevity, these products just work!
Excellent
3 years ago
30 Reviews
4.2 SmartReviews Score
Recent Reviews
I have been using Corte Clean for years to clean the veranda made of Trex on my house. This product removes the barbecue grease and oil, rust from the cast iron bench, in addition to the mold. Not only does it work on the decking, but on the vinyl siding and cedar roof shingles to clean mold. I put it on in the spring and fall, especially the fall on the north side of the house. The rain and snow rinses it. It makes these items look like new.
Excellent
3 years ago
I have Trex decking installed in 2009. It gets mold. I have tried many other products. Corte Clean works like magic. It is the only stuff that works.
Excellent
3 years ago
47 Reviews
3.5 SmartReviews Score
Recent Reviews
I have to say that this is one of the worse companies I have ever ordered from. Not only did it take forever to get the part they say was in stock, the parts was incorrect and did not fit the product specified. I returned the part. The part cost was 79.10 plus 9.95 shipping. It cost me 13.58 to return part and you have the nerve to charge me a 10% restocking fee for an incorrect part that your company shipped! The it cost me $31.44 to get nothing!!! This is how you do business. Well, I will be writing reviews on every website I can find informing everyone about your poor and deceiving business practices. This is really a pathetic company to steal from potential future customers!
Bad
1 year ago
I ordered an ice maker for my fridge to replace one that had a minor leak. The one I received never worked. I filed a warranty claim, and they never responded. I contacted customer service via chat and email five times, they were apologetic, but couldn’t get “the guy who approves that stuff” to respond. I finally opened a claim with PayPal, who settled in my favor after reviewing the documentation.
Bad
1 year ago
28 Reviews
3.7 SmartReviews Score
Recent Reviews
You emailed me a day before but the cut of time was 6pm and I did not get home till seven which was to late to stop it coming then you emailed me a time of 1220 to 1420 so I had to get some one to wait in for it and then it did not turn up till 420 pm and my friend had lost her day so we were not happy
Poor
3 years ago
Ordered 12/10/2017 but advised on 17/10/2017 your order is due to our warehouse by 27/10/17. Then advised the delivered to PowerDirect would be W/C 6/11/17. Chased for an update to be told, Unfortunately this model is still out of stock both with us and our suppliers. Cancelled the order (took a number of days to even get a confirmation let alone the money back). Ordered the day I cancelled with PowerDirect from AO and it was delivered the next day.
Bad
3 years ago
4 Reviews
3.1 SmartReviews Score
Recent Reviews
I would like to give zero stars! AVOID this utter useless and extremely expensive company! Boxes not been collected for SIX MONTHS! Still waiting. Sign at your peril..contract automatic rolls over and is a bugger to cancel! Fortunately we can in two months. Bettet services for a lower cost out there
Poor
3 years ago
Terrible company scheduled 2 pickups a month no pick up for nearly 3 months
Poor
3 years ago
30 Reviews
3.3 SmartReviews Score
Cheap kitchen appliances washing machines cookers hobs microwaves fridges freezers
Kingdom Appliances are Specialists in cheap home appliances stocking the latest goods at discounted prices
Recent Reviews
Fantastic, I ordered a cooker hood Monday, realised I had ordered the incorrect model, had a quick call, the order was cancelled, new correct hood ordered. A couple of calls from the delivery team to confirm arrival time on the day. Great service, oh and delivery was down to south coast free of charge. Well deserved 5 stars.
Excellent
3 years ago
Rang me straight the way and it was delivered within 24 hours. The driver kept me informed all the time
Great
3 years ago
2 Reviews
4.1 SmartReviews Score
Ascot Hygiene Products Ltd
Innovative hygiene appliances
Recent Reviews
Actually, my purchase was August last year, but coincidentally I have only just installed the 'Perfect 35' water heater I purchased from you. The communication, advice and product were all excellent, I wish more people were so conscientious. Thanks.
Excellent
3 years ago
after much searching bought a Rinnai 17E water heater fro Ascot Hygiene, Colin and the team there were instrumental in my purchase of the heater the information and detail they provided through numerous E-mails was excellent, we even had the offer of speaking direct to the Rinnai rep just to ensure we had indeed got the right heater for the job. A mix up with delivery cost was sorted with no fuss and everything went smoothly. the product arrived with full and comprehensive installation instructions, the chap who installed it said it was one of the nicest heaters he had seen and that the finish and thought that had gone it was plain to see. the heater was installed on 26th June 2013, although early days I am utterly pleased with it. All in all an excellent service and product.
Excellent
4 years ago
4 Reviews
4.1 SmartReviews Score
HotTubThings
Make your hot tub spa swim spa experience the best with Hot Tub Things water treatment chemicals From chlorine granules and bromine tablets to spa shock and defoamers Hot Tub Things has what your need to sit back and relax in clean clear water
Recent Reviews
Ordered a 45 degree heater for my Arctic Spa. Exactly what I need, very fast delivery.
Excellent
3 years ago
ordered a pump it never showed up after 10 days i canceled my oder' this pump was backed ordered and i was told it was in stock. bad for bus Danny Stoots
Bad
4 years ago
3 Reviews
2.9 SmartReviews Score
Recent Reviews
Trustworthy with fast shipping. Happy with my two purchases. Amazon is great, but they don't always have the same unique or specialty items, especially when it comes to health care and medical devices. So when I cannot find something on Amazon, then I shop on the sites of specialists like globalcaremarket.com.
Excellent
3 years ago
At Tens Machine Global care Market, they are committed to providing high quality TENS Machines / TENS Units and Muscle Stimulators at exceptional value. They are a 100% USA Owned business and are proud to provide an efficient, fast and friendly online service for you and your family. Their customer base ranges from Home Users, Medical Professionals, sports professionals, medical suppliers, etc.
Great
3 years ago
1 Review
2.2 SmartReviews Score
Recent Reviews
Ordered 25 small pins for my grandson’s second grade class on Monday, March 25. On Thursday, company notified me that order would ship on the next day, Friday, March 29. On Friday, March 29, I was notified that, nope, the order would ship on Monday, April 1. I contacted the company by phone, spoke first to Jessie and was transferred to Madeline. The purpose of my call was to cancel the order inasmuch as I needed the items by Thursday, April 4. Madeline, a very pleasant young lady assured me the order would be sent second day air on Monday, April 1, to arrive by Wednesday, April 3. I agreed and on Tuesday April 2 I received a package from the company. Absolutely, the WRONG item. Once again I called the company, spoke with Madeline and was told there was nothing they could do. However, Madeline pressed on and spoke with her contact, and was told that he would ship the order overnight mail the next day to arrive on Thursday, April 4. Nothing was shipped. Somebody dropped the ball, it was a small order but apparently commitments don’t seem to mean anything. I am left with 18 disappointed 2nd graders. No way to run a company.
Bad
4 years ago
31 Reviews
4.7 SmartReviews Score
Recent Reviews
I purchased the four person infrared sauna for two reasons: #1 I could lay down fully on the bench (I am 5' 2") #2 I can do hot yoga in the unit. There is plenty of room for both. The united arrived within one week. Great price and great customer service when I called to have one of my questions answered. The unit heat up to 140 degrees within the first 10 minutes. Set-up of spa took approximately 2 hours from start to finish. LOVE!!! Wish I would have purchased sooner.
Excellent
3 years ago
I have the Joyous 2 person sauna and I love it!! It is helping me to detox and boost my immune system. Excellent quality for a reasonable price. Both my sister and I both have the same one and we both love it! Super easy set up and easy to use. Definitely would recommend it. :)
Excellent
3 years ago
2 Reviews
3 SmartReviews Score
Recent Reviews
I have ordered 5 items from them...5 bottles and turned out they don't work at all. I called them and not being helpful. when I checked on line, turned out that the said item was banned in the US. I urge people to think twice before ordering from them.
Bad
3 years ago
I ordered plenty of goods in April, 2020 but have not received my goods even in June, 2020. The phone is disconnected and the email is no response at all. I tracked the package status in UPS and the package was broken and discarded... om.. But who should take the responsibility for this? But of course it should not be me!
Poor
3 years ago
2 Reviews
3.3 SmartReviews Score
Recent Reviews
Since 2010 I have purchased 8 split system air cons from Jason and every install has been like the one before. We've used Jason for both residential and commercial air conditioning. Cost has always been competitive, but the workmanship is clean, tidy and always prompt. His experience has always been useful when choosing the right unit for the job and he is thoughtful and honest. We also enjoy regular cleaning and servicing of our units and highly value this service as I suffer from acute asthma. I'm very particular when it comes to tradespersons working in my home/business, but Jasons professionalism and trustworthiness are exemplary. Highly recommend CCRAC and wish them every success. Thank you Jason!
Excellent
3 years ago
I only review if I receive absolute top service and product - and this is exactly what I received from Jason. Jason is a true professional - on time and great communication. Could not have been happier with the quote and the excellent quality of workmanship. I took the Mitsubishi in the size that Jason recommended and it suits my apartment perfectly - and it is so quiet inside and out. Totally recommend Coastal Commercial and Residential Air Conditioning.
Excellent
3 years ago
37 Reviews
4.6 SmartReviews Score
Apache HTTP Server Test Page powered by CentOS
Recent Reviews
At first I was not happy with the way our unit was delivered because they tried to deliver it with a large 18 wheel tractor/trailer in a small residential neighborhood and it caused a lot of issues. However, they stood behind a warranty issue we had. Approximately 4 weeks after the unit was installed, a plastic sticky back clamp that was used to hold a wire harness inside the unit, came loose causing the wires to get sucked and entangled in the condenser motor...ruining the motor and the fan blades. They were quick to send a new motor and fan blade.
Excellent
3 years ago
Mark Wagoner
The response was very quick and very efficient from the start to the end. Everyone work as a team. I thanks all the one involved.
Excellent
3 years ago
Rulytus Romero