Ordered a cake for my sons 21st. Had added a message to fo on the cake but when it arrived it was blank. I called them and they said i had to purchase a £5 disc for the message to go on. But it wasnt clear at all. Found the website very confusing.

Poor

3 years ago

L. Y.

The product was really well received but despite me specifying a deliver date and receiving confirmation the product was delivered a day late. I’d use again but not for a birthday where the delivery date is time sensitive.

Poor

3 years ago

Claire Paterson

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11 Reviews

4.8 SmartReviews Score

zeroskateboards.com

Recent Reviews

The blue smith grind Jamie Thomas deck that was re issued could there possible be one lurking around the storage complex. That hue of blue was of the sweetest. I had the original deck growing up even the AOL screen name Zero4Life91. Idolized dying to live an dyed my hair black even. Jamie Thomas stance is like a mouse caught in sticky trap. He just rips man along with the crew. I was catching some air whipping out these roast beef grabs so I buy some fingerless Iron Maiden gloves for the old over an up an the local park, quater pipe landing on a slant part of a Mega hip next to it. I’m gunna catch some footy next time with the maiden deck hope Eddie doesn’t smash my face like the last nollie 3 I tried over the mega hip. Man zero skateboard are like the god of lamb of plys.

Excellent

3 years ago

Chrisitan Carey

Shipping was very quick and the board was just WOW 10/10

Excellent

3 years ago

Carlos Torres

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1 Review

4.8 SmartReviews Score

globalgolf.com

Recent Reviews

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27 Reviews

4.7 SmartReviews Score

sunsoil.com

Recent Reviews

The natural CBD drops are amazing. I give my 11 year old english lab 14 drops in the morning and 14 drops about 5 hours later. It greatly improves the stiffness in her back legs/hips and also melts 90% of her anxiety away. I had tried 6 other brands and Sunsoil has proven itself to be the best. Also, they have the best customer service. My only recommendation is to find a new bottle company. The droppers come out of the jar too easily and its difficult to put it back in. Still 5 stars because it's amazing. I appreciate you all and thank you for bettering my girls life! ??

Excellent

3 years ago

Catherine Nobles

I love my Sunsoil CBD! I’m vegan and appreciate that there’s a vegetarian capsule available. Absolutely cannot beat the quality and price. Thank you Sunsoil for making it possible for me to continue my CBD regimen for AI.

Excellent

3 years ago

Carol Snyder

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4 Reviews

4.6 SmartReviews Score

lux-fix.com

Recent Reviews

Lux fix has superb customer service. I recently purchased two items that needed to be sent back. I received a no quibbles refund which was sent to me immediately. Beautiful clothes - these particular items were just too big. I would order from them again though.

Excellent

3 years ago

Q. T.

I wouldn't suggest shopping with Luxfix in any way. They actually aren't a store it appears but sell on behalf of designers so if something goes wrong you are tied to that designer. I would urge anyone buying from this website to strongly consider if you can't get the product elsewhere. I dont rate their return policy compared to any other website, their approach to retaining their customers, their overall customer service approach, sizing guide or general customer service (they stonewalled me through several communications and it took a great deal of effort to get a reply). Overall I cannot recommend shopping on this website by any means and strongly suggested you consider elsewhere.

Bad

3 years ago

R. A.

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21 Reviews

3.6 SmartReviews Score

bcmotorhomes.co.uk

Recent Reviews

From the start to finish Catherine was a complete joy to deal with & added to the rental experience. I would recommend Hiring for a weekend to everyone after such an enjoyable trip! Thank you Bc Motorhomes

Excellent

3 years ago

Mike

I had a very strange experience at this dealer. Having been a caravaner I am now looking to buy a motorhome but only when I find one that Is suitable and that I really like. Before my visit I checked their website and found several models which were of interest. Since this dealer keeps all of their motorhomes locked, a salesperson is required to facilitate viewing. The one that “helped” me seemed to have little knowledge of the stock and what was advertised on the website. He was reluctant to let me view several vehicles and even suggested that I should choose from a catalog and then he would he let me see the one I wanted to buy. The bottom line is that I am not going to spend around £40000 buying from a brochure. His attitude was really strange, everything was too much bother and he seemed totally uninterested in selling me anything. Perhaps he thought me a time waster with no intention of buying, which I am not, but I have never come across anything like this from any retail business and there didn’t seem to a queue of customers seeking his attention. I could go on at length but enough said, just prepare to be patronised. It makes me wonder what their after sales service is like. The thing is that they are the by far biggest dealer in the area and having to rule them out would be very inconvenient. Maybe that is part of the problem?

Bad

3 years ago

S. Z.

Read all bcmotorhomes.co.uk reviews

1 Review

4 SmartReviews Score

luggagepros.com

Recent Reviews

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2 Reviews

4.4 SmartReviews Score

lomo.co.uk

Recent Reviews

Discovering this company via Amazon has been a masterstroke. They have the widest range of watersport-based products I could wish for at my amateur level. As well as a wide range of products, every one I have bought so far have been excellent quality and stylish to boot. Lomo have become my first choice of retailer when I am looking for a watersport products. If the range & quality of products wasn't good enough, their shipping costs & speed are fantastic. I have had items delivered in less than 24hrs with standard shipping before. Top notch!

Excellent

3 years ago

John Bentley

Very good service , ordered item 8am Friday morning it was delivers Saturday morning , super fast delivery

Excellent

4 years ago

Brian Fearn

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9 Reviews

4.5 SmartReviews Score

Fenwick

Brilliantly British in style and spirit Fenwick is the department store of note for shoppers of exceptional taste since 1882

Recent Reviews

Fenwicks in Brent Cross are the most helpful business I have ever come across. Especially in their evening wear section. They helped my mum with an amazing outfit for my brother’s wedding. They ordered a new outfit for her direct from the designer within a few days.

Excellent

3 years ago

Andri Pavlou

I would just like leave a review for a lovely girl who served me called vic Anderson! She works on the Charlotte tilbury counter. She was absolutely fabulous nothing was to much she made my first visit memorable. I would not hesitate to recommend anyone visiting this counter. I was looking to try their foundation out. She advised me on what would suit my skin type . Let me tell you she knew exactly what was best for me and I love it. Will only now shop with her. Thank you so much Karen

Excellent

3 years ago

Karen

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2 Reviews

4.6 SmartReviews Score

byronhamburgers.com

Recent Reviews

WOW! Byron’s is a really good restaurant! The food is so delicious and tasty. The chicken nuggets are so delicious and crispy made with proper chicken and the chicken burger is toooooo good! The fries are greatttt!!!

Excellent

3 years ago

Gabriella Percival-Cooke

Had a burger from Byron's Farringdon branch tonight and I can honestly say it is one of the worst burgers I have had in a while. I asked for my meat to be cooked medium rare, it arrived very well done. The pathetic looking salad was covered in a horrendous vinegar dressing which wasn't mentioned before hand. To top it off the food was all cold. The one plus is that the milkshakes are great. With so many great burger places in London I will not be visiting this Byron or any of the others any time soon!

Poor

4 years ago

Zach Speight

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2 Reviews

2.9 SmartReviews Score

thephotobookclub.com.au

Recent Reviews

I bought 10 vouchers from Groupon for Chopping Boards from Photobookclub. I ordered the first one which took ages to come. The website was difficult to navigate. I then amalgamated my vouchers which didn't work. Eventually after months I managed to get my chopping boards. On a positive note ChoppingBoards were great!!

Bad

4 years ago

Janet Davis

I bought a voucher on Groupon for 9 personalised ceramic Christmas decorations for $23. After spending hours trying to work out the website to create the decorations I go to check out and the final bill is $204. Once I put in the voucher code for the discount the bill was $199, WTF! Sent a message to their help line to find out what's going on but it's not live so still waiting. BTW they have a no refund policy. None of this was in the fine print.

Poor

4 years ago

Lisa Jansen

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2 Reviews

3.1 SmartReviews Score

ukbamboo.com

Recent Reviews

Absolutely awful experience with this company. As soon as there are any problems they come down on you like a ton of bricks. It’s basically pay no excuses, even with Covid-19 at the moment they will not show any sympathy. How these type of companies get away with this horrendous behaviour I will never know. I wouldn’t wish anyone to lose their job especially in this pandemic, however the way they treat their customers will eventually catch up with them and they will follow in the footsteps of Quick Quid etc. I for one will be rejoicing if they do close and then they will know what’s it’s like to really struggle with a pandemic going on at the moment and people are dying.

Bad

3 years ago

X. G.

Does not pay bills for received goods and services for two companies from Lithuania. After we publicly began to write a company page on Facebook is not available.

Bad

4 years ago

Deleted User

Read all ukbamboo.com reviews

9 Reviews

4.3 SmartReviews Score

cookfood.net

Recent Reviews

Food is delicious, as good as home-made. Local shop, friendly helpful staff, carry box to car for me. However, being disabled, have found they deliver free for £50 plus order, makes life much easier. Portions for one, two, or four, ice-creams, cakes, party food. Doesn't taste like supermarket ready-meals, generous sizes. We love it !

Excellent

3 years ago

Hay

I have just discovered these dishes that I conveniently purchase from my local Co-op. Each and every meal - from those cooked for four or the individual calorie controlled dishes for one are first class, tasty and made from fab ingredients. Much better than top High Street ready meal brands as portions are good and sauces are both delicious and plentiful. I’m hooked and the variety is amazing. I haven’t had one meal that hasn’t impressed me. Give them a try - they won’t disappoint. Bon appetite

Excellent

3 years ago

Jan on the Isle of Wight

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6 Reviews

4.5 SmartReviews Score

listersinteriors.com

Recent Reviews

We bought bedroom furniture, dressing table, bedside tables and a king size bed. All the furniture except the bed was excellent. When we came to assemble the bed it became obvious that the brackets were not fitted correctly. We phoned Listers, no problem, they sent someone out to look at it, saw the problem and came out with new parts and assembled it for us. Excellent service, thank you Listers !

Excellent

3 years ago

Morgan Tudor

Viewed some bedroom furniture in the Chester store and decided to purchase it in my local Llandudno store. However, there was quite a price difference between the different shops- (£170.00), I pointed this out to the shop assistant , she checked on it on her computer and told me it was coming up as the price advertised in the Chester store so I bought it. I am wondering why that price wasn’t displayed ? All fine with the wardrobe but I went back to the store to look at another item to find that the price of the wardrobe was still being displayed at the more expensive price. This is so wrong!

Great

3 years ago

A. Q.

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4 Reviews

4.4 SmartReviews Score

heronfoods.com

Recent Reviews

Another great shop! Absolute great value for money on great branded foods! Something's do have short shelf life or are out of code but still perfectly edible and safe. I visit this shop regularly over each week.

Excellent

3 years ago

Miss Laura Hadden

Tried new heron foods Crewe a couple of times and both times it is chaotic in there no social distancing and staff were not telling any body and letting everyone in it was packed not a nice experience and won’t be using again needs to be sorted no body taking notice of the guide lines and staff not telling people walking next to everyone and up and down isles with no consideration for people who are taking this coronavirus serious shake yourself up heron foods

Bad

3 years ago

C. Z.

Read all heronfoods.com reviews

2 Reviews

3.5 SmartReviews Score

pla.co.uk

Recent Reviews

i have ordered 2 tide charts and paid for on the 9th november and have had or heard nothing, not even conformation after paying forth PayPal

Bad

4 years ago

Mick T.

This year ordered and got tide charts within 24 hours very fast delivery

Excellent

4 years ago

M.philbrick Q.

Read all pla.co.uk reviews

3 Reviews

3.8 SmartReviews Score

virgintrainseastcoast.com

Recent Reviews

Over priced tickets and when something goes wrong eg putting in the wrong date it is impossible to go back and make changes without incurring more expense. So far it has cost me over £600 for 2 returns Inverness to York. when speaking to East coast they are completely uninterested and say that I pressed enter so it is my fault. The website for changes to ticket dates is confusing in their favour.

Bad

3 years ago

Mr Tom Tucker

Very reasonable price Aberdeen to London. Quick booking process,

Excellent

4 years ago

Deleted User

Read all virgintrainseastcoast.com reviews

5 Reviews

4.5 SmartReviews Score

sweatshop.com

Recent Reviews

I went to Sweatshop to get a gait analysis and to buy new running shoes. I thought that the staff were very knowledgeable, the gait analysis itself was pretty thorough and well explained and they had a good range of trainers. I bought a pair for £90 but thought that the insoles that were made during the gait analysis were a bit overpriced at an extra £40.

Great

3 years ago

C. X.

Bought a pair of trainers, which had to be returned, due to being small. Asked for a larger size. Regardless of Christmas rush, trainers delivered, click and collect, for me to pick up. Goods tracker and email updates offered and given throughout the process. Really kept my mind at ease. VBK.

Excellent

3 years ago

Victor Botran-King

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5 Reviews

3.4 SmartReviews Score

starbucks.co.uk

Recent Reviews

Promotion Starbucks choose to primarily focus on promotion through social media, this provides them with not necessarily the advantage anymore over the competitors as it is becoming quite regular for business to choose this method over others due to how easy and effective it is. Starbucks are notorious for their seasonal promotion, this means that when it comes round to December (Christmas time) Starbucks start to advertise their festive themed drinks, doing this increases there public appeal. Price Starbucks are notorious for a more expensive coffee, this can make some customers veer away from the business. When compared to their competitors Starbucks always appear slightly above. Not necessarily down to their performance alone but because with the marketing strategies and consistent service creates a brand loyalty, this means that even when a customer has a bad experience in Starbucks they will still return, rather than go anywhere else. Starbucks also use a variety of marketing strategies, one of them I believe to be premium pricing for coffee retailers with this however comes a premium product.

Bad

3 years ago

kane

New build at Andover on the A303, both sides always dirty both seating area and serving area. Lot of staff always on duty but obviously rely on cleaning staff to clear tables of not only mugs but left over food. Not a pleasant visit to either of them.

Poor

3 years ago

C. J.

Read all starbucks.co.uk reviews

6 Reviews

4.7 SmartReviews Score

saltrock.com

Recent Reviews

Ordered some hoodies for my son and husband. Had them in the sale. Excellent quality and price. Delivery was prompt and was free of charge as I'd spent over a certain amount. Would definitely use saltrock again and would recommend.

Excellent

3 years ago

N. P.

Ordered several items for myself and my daugher - all of which were of good quality. However the shorts I purchased ran in the wash and ruined several other items (despite no washing instructions to say that they should be washed separately). I wrote a review to warn of the issue and within an hour Saltrock contacted and requested photographs of the damaged items. They refunded the shorts and compensated for the damaged items. Really impressed with the service and would order again,

Excellent

3 years ago

Sheryl

Read all saltrock.com reviews

4 Reviews

3.2 SmartReviews Score

lululemon.com

Recent Reviews

Placed an order with Lululemon online and did not receive my backpack (new crew black *22L). Text Lululemon and they did not get back to me in a timely matter. Made a couple of phone calls and they stated they will re-ship my order. The following day I received an email to write a review then later that day another email stating it's out of stock. July 26- August 18, 2019, I had to do my own work and no one has gotten back to me except through email. Customer service and the process was the worst I've ever experienced. Lululemon has my text history and email history. I had to take steps in my own hands and this isn't the service I remembered that they used to have. All my workout gear is Lululemon and this was very unsatisfying as a loyal customer. Not sure if I would return again.

Bad

3 years ago

Amen Heinemann

The new website is not user friendly When you select an item to look at you can’t go back to where you where You are directed back to the beginning I did let lululemon know this when the new website went live but nothing has changed. It’s really Annoying.

Poor

3 years ago

Fran MacGeorge

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1 Review

3.7 SmartReviews Score

tekshop247.com

Recent Reviews

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1 Review

4.1 SmartReviews Score

vipcars.com

Recent Reviews

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32 Reviews

3.8 SmartReviews Score

harrisonscarpet.co.nz

Recent Reviews

brillant to work with quick in setting up time to do house call explained all the options answered all our questions and stuck to the appointment times and days so great there were no delays even with the year its been getting thing . thanks the invercargill team awesome

Excellent

3 years ago

K. H.

Wonderful service, competitive pricing, clear communication and we are really happy with both the look and feel of our new carpet. Definitely recommend doing business with Harrisons the whole process from start to end was great.

Excellent

3 years ago

Debbie Elias

Read all harrisonscarpet.co.nz reviews

19 Reviews

4.7 SmartReviews Score

thegreekdeli.com

Recent Reviews

Very quick delivery and exactly what I wanted thank you. Would definitely use again. The only reason I did not give 5 stars was because I sent an email response to my order confirmation asking to add to my order within the shipping charge price range. But I did not get a response. This is nothing major and I am aware of this now for next time.

Great

3 years ago

Olga

Everything arrived so well packaged, reasonable cost and quick delivery so close to Christmas. As a Brit living with a Greek, being able to buy some traditional products won me some serious brownie points. Excellent service

Excellent

3 years ago

Mrs Baska

Read all thegreekdeli.com reviews

22 Reviews

4.5 SmartReviews Score

rentvillas.com

Recent Reviews

Overall: Maison Rose is a beautiful 200 year old home with excellent outdoor living space and an outdoor kitchen. The house was large enough to accommodate two families with active children, yet it was full of cozy little places to curl up with a book. We enjoyed our time there very much and were very impressed with the property owner. He was very involved and helpful during our stay. Enjoyed Most: I definitely loved the outdoor kitchen and eating area near the pool! The children loved the pool, piano, pool table, and hiding spots. We adults found ourselves living outdoors with the fully equipped poolside kitchen. Everything about the furnishings were thoughtful: on the pool deck there were plenty of chaise lounges for the sun worshipper as well as the shade lovers. One of our children made it her goal to sit in every chair in the house before the week was over; I think her count was 117 chairs! Enjoyed Least: Many of the bathrooms only had a bidet and not a toilet. Also, there were not enough towels. Surrounding Area: We loved Gourdon! Definitely worth a trip for the views alone! Nearby Events or Locales: Plascasier was the nearest town and it was within walking distance. Tips or Restaurants: Bring towels. The owners live next door, and were very helpful in suggesting activities that we'd enjoy. One of the activities that they suggested, which turned out to be the highlight of the entire France trip for our children, was a hike along a river, culminating in pools of water that we swam in.We will have fond memories forever of La Maison Rose!

Great

4 years ago

Deleted User

Overall: San Barberino is a great place to base Tuscany trips from and the villa is a comfortable, convenient home to come back to at the end of the day. We were so busy during the days that we didn't really have time to use the pool but I managed to squeeze in a quick dip one night after everyone else was in bed. It's down the hill from the house but the path and pool were well lighted. The air was cool so I didn't linger. On a sunny August day, I can imagine that was the place to be after a day of sightseeing. Enjoyed Most: Location, location, location. With a car we were less than half an hour from Volterra, San Gimignano, Colle di Val d'Elsa, Siena, and Florence (actually 40 minutes). Greve and all the "in Chianti" towns were a leisurely hour drive over the mountain. And the manager was wonderful, helping us arrange reservations to dinner and museums, giving us a copy of the bus schedule to Florence - very convenient - and telling us about the Internet access in the town library. Enjoyed Least: The back of the house, with 2 bedrooms and the kitchen, is right on the main road through town, so road noise was occasionally noticed, though usually not a problem. Waking up to the sound of people driving to work is not an unpleasant way to begin the day if you're on vacation yourself. At night, I was too tired from the day's travels to notice any road noise. The master bedroom - the one with the views off to the Tuscan sunset - had no problems with the road noise. Surrounding Area: Do take the manager up on the wine tasting offer. The owners of the villa also have a large vineyard and winery about 2 km outside San Barberino and they enjoy showing off the results of their life's labors. The day we went was also the first day of the harvest with the full moon the night before! and we passed the stems and skins of the first crush as we entered. They'd prepared a wonderful plate of cinghiale salumi, assorted peccorino cheeses, and Tuscan breads to accompany the first-rate wines that they served. The wines included a 2004 Chianti Classico and a 100 Sangiovese Super Tuscan - both wonderful wines. Nearby Events or Locales: You are in San Barberino and can walk up the hill to the small grocery store in 2 minutes, the wonderful Campenillino restaurant in 3 minutes, and the Bar on the other side of the hill in just 5 minutes. Because San Barberino is perched atop a ridge, you have wonderful glimpses of the the surrounding Tuscan landscapes as you walk through the old town. Tavarnelle is a short 2 km drive if you need the greater selection of the COOP grocery or want to try out another local restaurant Tips or Restaurants: The library is just up the hill from the villa, a 2 minute walk, and that's where you can get on the internet. Unfortunately, it's only open 4 hours each day since the librarian spends the other 4 hours at the library in Tavarnelle. The hours alternate from morning to afternoon. The kitchen is pretty well equipped - about the only thing we needed to bring was a cutting board.

Great

4 years ago

Deleted User

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30 Reviews

3.2 SmartReviews Score

50five.co.uk

Recent Reviews

My elderly mum had this company fit and install a new boiler through the government scheme last year. twice I have made an appointment for it to be serviced twice no one has turned up. When they say they will arrive between the hours of am and pm should you have to give up 2 days waiting in for no one to show. it is a good job I don't work in the week or I would be suing you for loss of earnings. I am definitely going to report this firm to trading standards as what they advertise they give they definitely don't. Back to my tried and trusted plumber to pick up the downfall of this company.

Poor

4 years ago

Deleted User

I ve known this company over 20 years and have recommended them to many friends and family they have always been really professional and knowledgeable

Excellent

4 years ago

Deleted User

Read all 50five.co.uk reviews

29 Reviews

4.1 SmartReviews Score

tagvenue.com

Recent Reviews

I booked and paid £700 for a venue that turned out to be a fraud We are now left without a venue for my daughters birthday We were told it had no insurance either Seems like it was a sub-let And once I called tagvenue office they were not very helpful to say the least Very poor company

Poor

4 years ago

Deleted User

We held a meeting last week at Canada Water Theatre. It was a great room with lots of natural light. The room came with a projector and laptop and filled all our requirements at a very reasonable cost. Only negative was the cafe closed by 6.30pm instead of 7pm.

Great

4 years ago

Carol Clifford

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5 Reviews

4.7 SmartReviews Score

littledessertshop.co.uk

Recent Reviews

Waited 20 mins by the till point waiting to be served at the Tamworth branch, numerous members of staff walking past us, wondering around the shop or behind the till point and nobody aknowledged us or said that they’d be with us in a moment. When we asked if anyone was serving we got a response of “no we’ve gotta do these first”. Very poor service start to finish which is a shame as I had a brilliant experience in the Lichfield branch.

Poor

4 years ago

Deleted User

I was bought an afternoon tea for Christmas so I took my daughter with me today to the Wolverhampton branch, we had booked in advance, greeted on entering and asked to go to a table, we were given a menu to look through but had to ask one of the staff what the procedure was as it was afternoon tea. They explained we had to decide which savoury waffle we would like & if we wanted a cheesecake or doughnut. We made our choices, chicken bacon & egg waffle & cheesecake. It wasn’t too busy in shop (4 tables)but waited about 20 mins before it arrived, plates followed a couple of minutes later , we had to just sit there looking at it. After eating the waffle I had to go to counter to ask for clean plate for my pancake & fruit, I wiped my knife as no extra cutlery was offered. I had to go up again to ask for jam for my croissant, we questioned why we had been given a doughnut when we had asked for a cheesecake & was told they could only give us what they had ( there was cheesecake in display counter). Finally went back to counter to request second cup of tea, the staff were very polite at all times but I believe they could have been more attentive. There was only one other table occupied as we left so they were not busy at all, I have been to this shop before when it first opened & we had to queue for nearly an hour to get a seat but after this visit I definitely won’t be returning anytime soon.

Poor

4 years ago

Sue L.

Read all littledessertshop.co.uk reviews

19 Reviews

4.4 SmartReviews Score

gettingpersonal.co.uk

Recent Reviews

I ordered a last minute personalised Christmas gift just 2 days before Christmas and it arrived within 48 hours and was even nicer than I'd hoped. Very pleased.

Excellent

4 years ago

Helen Gwilliam

The hardback book ‘Twas the night before Christmas ‘ so much overpriced for the quality. For the same money I could have gone to a high street book shop and got a lovely book and wrote in it myself.

Poor

4 years ago

David From

Read all gettingpersonal.co.uk reviews

5 Reviews

4.4 SmartReviews Score

lovell-rugby.co.uk

Recent Reviews

I've been shopping with Lovell rugby for 3 years usually buying NRL products and think from experience they are the best rugby merchandise provider in the UK.

Excellent

4 years ago

Paul Foster

I've just purchased a Scotland vintage rugby shirt for a gift - arrived timely and great quality for the price. However - web description is navy blue/white and it's actually navy blue/cream (strong cream at that!) Such a disappointment.

Poor

4 years ago

Kathleen D.

Read all lovell-rugby.co.uk reviews

29 Reviews

3.9 SmartReviews Score

alfatravel.co.uk

Recent Reviews

Booking Ref BKL64 Departure date 23/06/19 We have just returned from 7days at the Cliffe Norton tenby in the brochure it states it has just been recently refurbished on arrival we where allocated rooms 5+6 one single and one double both with sea views to get to the rooms we took the lift to floor 2 but had to walk down the stairwell to get to the rooms, this stairwell also doubled as a fire escape if a fire had started at the bottom of it god knows what would have happened on entry to the room we noticed the lack of space it was very tight for two people to move about. the room it self did not appear to have been refurbished the radiator was rusting. paint was peeling and ceiling was stained. the bathroom? well to get in you opened the door stood at the side of toilet then shut the door to gain access to the wash basin which was hidden behind the door .the bath had big piece of enamel chipped off the wash basin w as not fully sealed (sealant missing). very hard to regulate shower one minute ok the next boiling hot readjust then to cold readjust again start all over then give up. the reception and bar area well used but basic faults spotted like no toilets on the ground floor ladies up the stairs towards the restraint via step (1 toilet only ). gents up 9 steps ( 1 urinal 1 toilet ) not very good for people with walking difficulties ( a lot of your clients) that's the bad news over good news lovely views ,nice food,nice bar area,great staff who you cannot fault. I only hope my next holiday with alfa which is already booked for Great Yarmouth proves to be better are it could be the last booked with you. a reply would be most grateful. thank you Linda and Jimmy Miller 30/06 2019

Bad

4 years ago

Mrs L.

I,m still trying to figure out which coach company I,'ve been on holiday with. It wasn't an Alfa coach, it wasn't an Alfa driver and it wasn,t an Alfa hotel---everything was sub-contracted by Alfa. The organisation at Bowburn services on the return trip was Alfa and it was abysmal. We ended up getting a taxi home from Bowburn, because the rep didn't have a clue what time the connecting bus from Weymouth would arrive (certainly not within the next 2 hours) and that was after already spending one and a half hours in Northallerton killing time instead of sitting at Bowburn. The taxi fare £70 ,was the best £70 spent on the holiday,as it meant that we were home in Northumberland drinking tea, while the rest of the passengers were stuck in Bowburn until God knows what time. The hotel (Gainsborough House ) and the staff and food was good, although it was a shame it didn't have a lift. The excursions at best were poor although we did enjoy Oxford. Paul the driver was accomadating.

Poor

4 years ago

Deleted User

Read all alfatravel.co.uk reviews

7 Reviews

3.7 SmartReviews Score

babymonitorsdirect.co.uk

Recent Reviews

Ordered a dual camera monitor and it came next day, works great and night vision is excellent.

Excellent

4 years ago

Elliot W.

Ordered a high chair and it came within 2 days! Son loves it!

Excellent

4 years ago

Deleted User

Read all babymonitorsdirect.co.uk reviews

4 Reviews

3.8 SmartReviews Score

bigbathroomshop.co.uk

Recent Reviews

I purchased some new toilets and concealed cisterns on advice from an operator and had them delivered. I had them installed and the cistern water is too small for the pan as the pan is requires additional water. The mechanisms in the cistern are very poorly made and I am trying to get to speak to someone about this. I am getting emails from lots of different people with no solution in sight. Most frustrating. Poor customer service and annoyed. We are experienced renovators and this is the first time we have come across this.

Bad

4 years ago

Hobbs E.

Ordered from them on Tuesday, paid £6 for the 'named delivery' service. The earliest day to pick was Friday - which was the last day before the installation. I called them on Wednesday morning to ask them to make sure the item arrives before Friday (I was happy for the earlier delivery) to which they told me not to worry. Nothing happened on Thursday with my order, so I called them again to find out what was happening, was told it was dispatch and promised a tracking code which was never sent. I called again to be told it was NOT dispatched - thanks! They eventually sent it with Hermes at 6pm on Thursday - the worst courier anyone could have picked (obviously pocketing the difference between the £6 and whatever Hermes charged them). No surprise it failed to arrive on Friday - spoken to a number of people there including a senior manager - was told I was rightly ignored on Wednesday with my request to expedite sending because it was "the process" and the best they can do is a refund of £6. They refused to send the parcel with a more reliable service to ensure it arrives on Saturday or do anything else - oh well, I vote with my feet.

Bad

4 years ago

Alexey A.

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1 Review

4.3 SmartReviews Score

spabreaks.com

Recent Reviews

Booked a spabreak for my wife’s 40th birthday and had everything confirmed and we were looking forward to it, I deceived I wanted to add in an extra treatment for my wife and upon contacting the hotel directly to arrange this , when I spoke with them they confirmed I had a booking but they could not honour it as they were all booked up, after explaining that I had a booking and reference they still could not help me, I then contacted spabreaks and explained and they said they would sort it out for me, after a week and only a few days to go until my wife’s birthday they contacted me and were unable to help me and could only offer a refund which left me in limbo and only a few days to try and arrange another booking myself, luckily I managed to sort it all out myself but anyone looking to arrange a spabreak I would advise you to book direct yourself as you will get better service and price, spabreaks just want your card details and couldn’t care about the rest.

Poor

4 years ago

William Livingstone

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4 Reviews

4.1 SmartReviews Score

truprint.co.uk

Recent Reviews

Very bad customer service, I'd paid for 300 photos and only received 100. AVOID VERY UNPROFESSIONAL. Vey patronising staff. AVOID AVOID AVOID.

Poor

4 years ago

Deleted User

My parcel hasn't turned up for weeks, they don't know where it is and will do literally nothing to fix the situation. When I chased them I was told to go to the local sorting office because apparently sometimes they don't leave cards to notify that they have tried to deliver a parcel. I have lived in my house for years and never has that happened but went to the sorting office anyway. No record of any parcel coming for my address during the timeframes. Truprint could not care less. Won't reimburse, won't make the order and send again. 0 solutions, 0 effort. Apparently I am welcome to wait 28 days for the parcel to be returned to them (why would that happen? the address I provided them was the right one) and if it does then they will send it to me again. Disgraceful attitude to customers. Apparently if I wanted better service I should have paid for a tracked delivery. Perhaps if someone had told me they didn't care less about the delivery I may have done!

Bad

4 years ago

Andreea G.

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1 Review

4.3 SmartReviews Score

musto.com

Recent Reviews

I returned a Musto Mid Layer sailing jacket for repairs to corroded zips to a Musto Store four weeks ago. Returned to the store to find out what was happening to be told they do not repair zips. The jacket was expensive to buy and I do not think this is very good after sales service. D Shimells

Poor

4 years ago

David Shimells

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28 Reviews

2.7 SmartReviews Score

justlastseason.co.uk

Recent Reviews

If you are thinking of ordering from this Company then do it via telephone NOT ONLINE, ordered 5 items ALL IN STOCK WHEN ORDERING, also checked by phone a couple of days later due to an email received stating I has cancelled the order (which was not the case) ensured that all items were in stock but ONLY 1 ITEM (the most expensive) turned up. Queried this issue & informed they were not in stock ???? . If they send you a bog standard email regarding an online order not be available DO NOT STATE WHICH ITEM OR ITEMS they are referring to. NOT THE WAY TO RUN AN ONLINE BUSINESS, PATHETIC & UNPROFESSIONAL TO SAY THE LEAST

Poor

4 years ago

Gill Neale

I placed an order somewhat late on Wednesday,July 20th 2018 and paid for Express delivery. I did not realistically expect the order to be processed until the following day but hoped for delivery on the Friday or Saturday of that week. The parcel arrived on the following Wednesday, the 27th. Having paid for Express service, I had meantime emailed Just Last Season for an explanation and after receipt, emailed again asking for my delivery fee to be adjusted. I did not receive the courtesy of a reply to either email. The parcel, when finally delivered by courier was marked Next Day Delivery, so I suspect it had not been despatched until Tuesday,26th ( NB. In my long experience this particular courier service has always been extremely prompt and reliable). So if you are ordering for early delivery, prepare to be disappointed. I shall not risk this with this company ever again.

Poor

4 years ago

Disappointed. H.

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28 Reviews

4.2 SmartReviews Score

evanscycles.com

Recent Reviews

I bought an electric bike in the Xmas sale from the Milton Keynes branch. When I got home I noticed the connector for the battery charger had a European connector. I phoned the branch and they insisted on driving the right connector to be the same day - a round trip of 50 miles. Very helpful staff in setting up and explaining the computer and battery workings. I will be going back for the free service.

Excellent

4 years ago

Roger Morris

Left a wheel at Chelmsford Evans for two weeks no phone call , no feed back no contact what so ever called shop and was told they couldn’t change the bearing , ridiculous a wheel brought from Evans in the first place at much expense!!!!!

Bad

4 years ago

Mark Wheel

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1 Review

4.8 SmartReviews Score

onlinegolf.co.uk

Recent Reviews

Placed an order from Ireland with OnLine Golf UK and had notification within 24hours that my new Garmin G6 had been dispatched with tracking information, received it within 3 days. Thank you OnLine Golf! Great service.

Excellent

4 years ago

John Comiskey

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3 Reviews

4.4 SmartReviews Score

warnerleisurehotels.co.uk

Recent Reviews

We visited Warners Bembridge Friday 12th October Reference number 11511056 We wrote a letter ..outlining the problems We went away and returned on Friday 26th October to find a message on phone from Tina saying Warners could not help us get car parking ticket refunded. This was the least of our problems as we had to travel 45 miles from Lymington to Portsmouth because our 11.00 clock ferry was not running and Wight link said WArners had been informed but had not passed information on to us. I tried to ring and speak to Tina but was told she didn,t start work until 5.00pm. I rang again at 7.00pm to be told Warners were now closed. It seems you can easily contact Warners to book a holiday but not to make a complaint. We are platinum card holders and very disappointed with this service

Poor

4 years ago

Peter And

We have just received the 2020 mail shot and found that the signature experience for 2020 has been enhanced by removing the wine and adding snacks and treats. If you are as annoyed about this as we are, do as we have and ring them to complain.

Poor

4 years ago

Deleted User

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30 Reviews

3 SmartReviews Score

hoseasons.co.uk

Recent Reviews

Booked weekend break to Little Eden Country Park Carnaby a treat for our Grandsons !!!!. A caravan with hot tub.Don't waste your money,old dated brown painted cold caravan with depressing out look onto building/construction yard on side and railway at side too. Double bed uncomfortable,mattress laid on two foldout bases,couldn't open wardrobe door as room so small,Dismal interior,main lighting only nothing nice about it. Note Hot tub cold on first night stay and luke warm following day so much for hot tub break!(Did let us use empty vans hot tub) but got grandsons so not ideal .Came home Sunday morning as so cold and uncomfortable.Don't be fooled by Hoseasons stating hot tub availability in Classic 2 you'll regret it big time.The lodges at the front of look lovely shame about whats at the back.

Bad

3 years ago

J Oades

Update: Received a phone call today from a Hoseasons rep acknowledging that I had been flexible when trying to resolve the issue of rebooking. We negotiated a change of date and park that I am happy with. I’d like to thank the lovely young lady who helped me today. However it was a shame that my experience was so needlessly negative and that Hoseasons are putting their customers and front line staff in this position. Although I appreciate their efforts today, I’m afraid I won’t be using them in the future.

Bad

3 years ago

Claire R

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