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Logistics Service
Logistics Service A company that handles logistics and offers related services.
16 Reviews
3.3 SmartReviews Score
Recent Reviews
If I could give a rating of “O” I would. I was charged twice for one order. After waiting 65 minutes on hold to speak to a representative she hung up on me. She has all my information but choose not to call me back. She sent an email. So far I have received 1 of the several items I have ordered but Addition Elle has 2 payments from me. I have been a customer for over 30 years. I won’t shop there again.
Bad
3 years ago
Horrible. I purchased a couple items on April first and haven’t really been checking my bank account lately and I noticed everyday additionelle is taking money out of my account everyday. There are a couple where they put money into it. It’s all super sketchy. My bank cancelled my card and are running a fraud investigation. I’ve been on hold for an hour and a half with additionelle trying to figure out why they were taking money out of my account besides the original purchase
Bad
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
6 Reviews
4.1 SmartReviews Score
Recent Reviews
Apricot in Milton Keynes is the worst store I have ever set foot in. Rubbish and clothes on the floor. The staff were atrocious when I was in there today. Standing around talking. It sounds like it's not a nice place to work. They didn't care who heard them. I was about to speak to a staff member of indian origin but she walked away suddenly and didn't notice. I was also ignored by a miserable, uninterested mixed race sales member when I walked in to the changing rooms, she was busy looking at herself in the mirror so I found myself a room. On the way out the same staff member was doing a dance and talking to herself. She just snatched the clothes out of my hand. I had interrupted her. Very rude. One star isn't low enough.
Bad
3 years ago
Bought a linen dress for holiday. Washed prior to wearing in line with the instructions and it shrunk. So not worn on holiday. Took it back to the Lakeside branch and the manager revised to refund. Could only offer a credit note which cannot be used online. Have only ever bought 2 items from this store ever and both have been of the lowest quality and non existent customer service. They clearly need the £30 more than I do. The stuff is cheap from China and the have zero interest when it shows!
Bad
3 years ago
13 Reviews
3.8 SmartReviews Score
Recent Reviews
Ordered a small bottle of my favourite scent, Dark Amber and Ginger Lily. A big spend for me, but I do love the scent. Was debited pretty sharpish and given tracking details which I checked daily. DPD apparently delivered it on the Tue at 11.21am when nobody was at home, in fact we were both at work, and it was signed for by someone called Dave (no we don't know who he is either, but apparently it could be the driver!). Anyway there was no parcel to be seen, and neither of my neighbours had been asked to take it despite being home at that time. Contacted Jo Malone by phone who said they'd raise an investigation with DPD and respond within 72 hours, eventually after not hearing back for a week I sent a chasing email. The eventual response was that they couldn't get any more information from DPD and would either send the order again or refund me. Having had to chase them twice, and not being given any explanation about who had signed for my parcel or where it had been left, I was far from impressed with DPD and Jo Malone and so cancelled the order and requested a refund. I thought their customer service was pretty abysmal especially when the emails they sent had my name incorrectly spelt despite being on the bottom of mine! At £75 for 50mls I would expect outstanding customer service, but it's not what I received!!!
Poor
3 years ago
DO NOT BUY @jomalonelondon Diffusers!!! Put the diffuser Reed on my bathroom shelving for 2 seconds and it melted away the paintwork!!! Made a complaint to @jomalonelondon and they said it states in small print, in the label under the bottle (very small print) that the oil can damage furniture! How about putting it on your care card!!!! Price of the diffuser was refunded but won’t compensate me for the furniture damage! Anyone who knows me, knows I absolute love @jomalonelondon and have purchased so much over 15 years!!! NOT ANYMORE!!!! Very unhappy customer and will take my custom to the creator of @jomalonelondon @jolovesofficial!!! @esteelauder ???
Bad
3 years ago
3 Reviews
4.6 SmartReviews Score
Recent Reviews
These people sell a reasonably decent product but treat customers with total contempt. In recent months, of all the orders I have placed, 1 has been fine. Buyer Beware They don’t tell you unless prompted whether they have run out. Instead, they will take your money upfront and just expect you to wait until they can be bothered to send it to you. Could take days. Can take weeks. But if they don’t have it, they are too lazy to tell you. They will short you. Then they will contest their shorting, aggressively. They do not answer the majority of their customer service emails. They lie to you about your order status, They do , it seems, everything possible to hurt their customers. They are psychopaths.
Bad
3 years ago
I've ordered a few products from them now and every time they've had simple packaging and no nonsense- just a good quality item well packaged without marketing or fluff, which seems to help keep their prices lower. Recommended.
Excellent
3 years ago
7 Reviews
3.9 SmartReviews Score
Recent Reviews
THEY SENT MY ITEMS I ORDERED WITH IN FIVE WORKING DAYS BY HERMES, PETER WHO IS OUR LOCAL DRIVER,HE IS ONE OF THE BEST AROUND,HE IS A VERY HELPFUL AND FRIENDLY PERSON I HAVE KNOWN HIM FOR OVER JUST 8-9 YEARS NOW.I HAVE BOUGHT FROM CHUMS FOR OVER 9 YEARS NOW AND ALL WAYS GET A GOOD SERVICE FROM THEM EVERY TIME
Excellent
3 years ago
After a disastrous experience with this company in January I instructed them to stop send me mailings. I have now told them 9 times but still they keep coming, three months later. I am planning a visit soon with some associates so they finally get the message unless they stop immediately.. A nightmare company with the worst customer service I have ever encountered!
Bad
3 years ago
24 Reviews
3.6 SmartReviews Score
Recent Reviews
Purchased a hoody from jack wills which after two washes has gone super bobbly which is very poor. The shape hasn’t held out nor has the print on the front. Contacted customer services who was very rude in the response and told me to return at a cost to myself and “if” deemed faulty I may get a refund!! Such a shame as this is the first time I’ve purchased from them but now knowing what I know will be the last due to quality
Bad
3 years ago
For the first time, I decided to browse the clothes in Jack Wills and - after trying on some jeans but finding, as usual, that I couldn’t see clearly how they looked in the changing room mirrors – decided to buy the pair of jeans and check they fitted correctly at home. Sadly, the skinny jeans did not flatter my 50-year-old figure in the cold light of day away from the hazy changing room mirrors so I decided to return them. I was very shocked to be told that I could not have a refund even though I’d only bought them four days earlier, had the receipt and the jeans had all the original tags on. The lady pointed to an inconspicuous piece of paper to the side of the desk informing me of their returns policy. Nobody pointed this out to me when I bought the jeans or said anything. I don’t require the jeans and really don’t need or want anything else from Jack Wills. Very unhappy about this.
Bad
3 years ago
5 Reviews
4.8 SmartReviews Score
Recent Reviews
Excellent quality of shirts. Easy to order online, quick, and very good returns policy. Never had a disappointing experience! Excellent customer service, including personal dissent vouchers for being a regular customer.
Excellent
3 years ago
Although ordering from overseas (I live in the U.S.), CT clothing products always ship timely. I ordered a tie to wear (as father of the bride) and it shipped within days of my purchase. Thanks Charles Tyrwhitt (ctshirts.com)!
Excellent
4 years ago
3 Reviews
4.1 SmartReviews Score
Recent Reviews
Very good service providers but if you want cloth manufacturing services visit https://studio.graphtick.com
Excellent
3 years ago
I was hesitant about ordering a Pranamat because of the price tag. I wasn't sure if I was really going to use it and thought it was a lot of money to spend on something I might not want. But I eventually decided I was going to bite bullet and I am sure glad I did! First impression I thought I had made a big mistake, but as I am getting familiar with the product I have changed my mind! It's intimidating right out of the box but learning how to use it properly I have come to love it! I now look forward to taking some time everyday to lay on my pranamat and enjoy it
Great
3 years ago
13 Reviews
4.2 SmartReviews Score
Recent Reviews
Well the horror stories are true! Ordered a watch to be delivered today. Wasn't dispatched yesterday so I sent an email last night and contacted them by phone when the lines opened this morning (yes their call centre is as bad as people say) and was told there was a payment problem, even though the money has gone from my bank. I then got a reply to my email to say order is processed and it will be dispatched soon. As this contradicted what I was just told I replied to the email and called up again. After waiting forty minutes I was told yep all was fine now and it would be dispatched tomorrow. Great I thought. I checked my emails and had a reply waiting saying it won't be dispatched as problem with payment!!!! Absolutely shocking service. No one seems to know what they're doing and it seems they just say what they can to get you off the line. I have now asked to cancel my order and had an email to say it has been done. Log back in to account and surprise surprise no it hasn't!!!! Now waiting on the phone yet again to find out what the hell is actually happening. I've been next in the queue for 23 minutes now. Funnily enough they finish soon.. Stick to Amazon or literally anyone else.
Bad
3 years ago
If you're lucky, you'll receive a watch with no faults. If you're unlucky and there is a problem, Watchshop will go to the ends of the Earth to avoid any responsibility, Appalling 'customer service'. The very best of luck if you decide to buy from them.
Bad
3 years ago
1 Review
4.2 SmartReviews Score
Recent Reviews
I purchased 4 atomizer from a perfume store..they told me that the perfume would NOT evaporate...well guess again it did in all 4 of them...very unhappy especially the price of them..
Bad
4 years ago
10 Reviews
4.6 SmartReviews Score
Recent Reviews
Bought my Christmas dress off here after seeing an ad on facebook, was very dubious about ordering after finding them on Facebook but my dress came quickly and was exactly as described, one happy customer
Excellent
3 years ago
I never thought I’d ever buy clothing I’ve seen through Facebook, I’ve seen and read reviews of others how things are a con and haven’t turned up or that can’t be refunded, I don’t know what made me purchase from here but I’m glad I did I ordered the nude Kim plunge dress with long sleeves and when it arrived it was perfect, it wasn’t cheaply made it felt lovely on, it fit nice, I ordered a 12 and it was a 12 it’s not like other sites where they clearly don’t send a realistic size 12. I definitely will order from here again
Excellent
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
Booked a spabreak for my wife’s 40th birthday and had everything confirmed and we were looking forward to it, I deceived I wanted to add in an extra treatment for my wife and upon contacting the hotel directly to arrange this , when I spoke with them they confirmed I had a booking but they could not honour it as they were all booked up, after explaining that I had a booking and reference they still could not help me, I then contacted spabreaks and explained and they said they would sort it out for me, after a week and only a few days to go until my wife’s birthday they contacted me and were unable to help me and could only offer a refund which left me in limbo and only a few days to try and arrange another booking myself, luckily I managed to sort it all out myself but anyone looking to arrange a spabreak I would advise you to book direct yourself as you will get better service and price, spabreaks just want your card details and couldn’t care about the rest.
Poor
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
I returned a Musto Mid Layer sailing jacket for repairs to corroded zips to a Musto Store four weeks ago. Returned to the store to find out what was happening to be told they do not repair zips. The jacket was expensive to buy and I do not think this is very good after sales service. D Shimells
Poor
3 years ago
28 Reviews
2.7 SmartReviews Score
Recent Reviews
If you are thinking of ordering from this Company then do it via telephone NOT ONLINE, ordered 5 items ALL IN STOCK WHEN ORDERING, also checked by phone a couple of days later due to an email received stating I has cancelled the order (which was not the case) ensured that all items were in stock but ONLY 1 ITEM (the most expensive) turned up. Queried this issue & informed they were not in stock ???? . If they send you a bog standard email regarding an online order not be available DO NOT STATE WHICH ITEM OR ITEMS they are referring to. NOT THE WAY TO RUN AN ONLINE BUSINESS, PATHETIC & UNPROFESSIONAL TO SAY THE LEAST
Poor
3 years ago
I placed an order somewhat late on Wednesday,July 20th 2018 and paid for Express delivery. I did not realistically expect the order to be processed until the following day but hoped for delivery on the Friday or Saturday of that week. The parcel arrived on the following Wednesday, the 27th. Having paid for Express service, I had meantime emailed Just Last Season for an explanation and after receipt, emailed again asking for my delivery fee to be adjusted. I did not receive the courtesy of a reply to either email. The parcel, when finally delivered by courier was marked Next Day Delivery, so I suspect it had not been despatched until Tuesday,26th ( NB. In my long experience this particular courier service has always been extremely prompt and reliable). So if you are ordering for early delivery, prepare to be disappointed. I shall not risk this with this company ever again.
Poor
3 years ago
30 Reviews
3.3 SmartReviews Score
Recent Reviews
Bought glasses on line paid for fast delivery took 6 weeks to get them but lenses not correct and frame too small. Returned them with another prescription asked for money back. Tolk could not get refund of whole price but could choose other frame. Only one I could find was right width and depth was much cheaper but arrived broken. Asked for full refund but my emails ignored and no telephone number. Finally contacted my credit card company and after further month received an email and £22 refund and they kept glasses. I gave up and told them to fix frames and return glasses but 2 weeks on no glasses. I now need to claim refund from Barclaycard and am contacting trading standards. Dont go near this Company. They are dishonest
Bad
3 years ago
nose pad fell off within the first week. When contacted, was told to return item for repair. No offer of postage paid, or prepaid return. Wont use again
Bad
3 years ago
6 Reviews
3.1 SmartReviews Score
BJS Two-Man Home Delivery 2 Man Home Delivery Assembly
BJS provides the very best two-man home delivery in the UK offering a wide range of flexible services carried out by our friendly and well-trained teams
Recent Reviews
Pretty much the worst delivery experience I've had, and probably one of the worst human interactions. The guy was bringing the package in, which looked wrong. So I asked him to open it. He claimed they never open the packaging. I told him it's in the service level agreement. He immediately calls me a liar. Not "you're wrong" or "are you sure", but "YOU ARE A LIAR". I show him the SLA in my laptop and he starts making excuses, saying the company never told him. He was looking at the same SLA on his phone, so I asked him to show me. He said he can't and got aggressive. So I equally had to give him a piece of my mind. You don't get to go to peoples homes and falsely call them a liar. Their delivery guys is a danger and a menace. He should not be allowed into other peoples homes. I will certainly inform our building security of BJS Delivery.
Bad
3 years ago
The delivery drivers phoned after arriving asking me to come down the collect the package. After going down, I was told that they wouldn't take it up the stairs, and would need to leave it on the ground floor. I was then left to haul a 45kg box which needed 2 people to carry, up 4 flights of stairs completely by myself. This also wasn't a problem of the package not fitting up the stairs, since it was quite small and managed to fit up no problem. I find it hard to believe that this is a delivery policy, since the entire point of home delivery teams is for multiple people to deliver heavy items which a single person wouldn't be able to do. If this actually is a policy, then there was absolutely no effort made to let me know beforehand so that I could cancel the delivery.
Bad
3 years ago
1 Review
3.3 SmartReviews Score
forwardvia
ForwardVia provides reliable and low cost UK Parcel Forwarding Service Get your free UK address instantly shop the UK We ship securely to you worldwide
Recent Reviews
1 Review
3.9 SmartReviews Score
Cancer Wigs Breast Forms Chemo Scarves Breast Prosthesis Mastectomy Bras Chemo Wigs Cancer Hats Cancer Bras
Cancer wigs mastectomy bras and other cancer products from tlc are designed for cancer patients comfort and custom fit We also carry breast forms chemo scarves breast prosthesis selections and cancer hats
Recent Reviews
1 Review
2.1 SmartReviews Score
Medical Supplies Home Medical Equipment Home Health Care
Medical Supplies Allegro Medical is the largest and most trusted online supplier of home health care supplies and home medical equipment Shop Save now
Recent Reviews
1 Review
4.2 SmartReviews Score
Gekks The Innovative No Show Sock for Flats Loafers Sneakers
Gekks are socks reinvented No show socks that grip to the inside of your shoes No Show No Stink Pure Comfort
Recent Reviews
1 Review
4.2 SmartReviews Score
Oway
Eco-sustainable Hair and Skin Care Treatments with essential oils and biodynamic active ingredients in 100 recyclable glass and aluminum packaging
Recent Reviews
1 Review
3.5 SmartReviews Score
Wolford
Willkommen im Wolford Online Shop Hier finden Sie die gesamte Kollektion luxuriampoumlser Struumlmpfe Ready-to-Wear und Lingerie Versandkostenfreie Lieferung Wolford
Recent Reviews
1 Review
5 SmartReviews Score
Travelport
Travelport NYSE TVPT is a Travel Commerce Platform providing distribution technology payment and other solutions for the travel and tourism industry
Recent Reviews
1 Review
4.9 SmartReviews Score
HOLA
Número 1 en actualidad y tendencias de moda belleza y estilo de vida Noticias diarias sobre las estrellas de cine la música tendencias de moda consejos de belleza recetas de cocina estilo de vida y la actualidad de las principales casas reales del mundo
Recent Reviews
1 Review
3.1 SmartReviews Score
Posh Society
Trendy Women's Clothing Boutique In Huntington Beach, California. Everything You Need To Look Amazing For Any Occasion. Any Time Is A Great Time To Update Your Wardrobe, Nothing Makes You Feel Better Than Something New & Sassy!
Recent Reviews
11 Reviews
4 SmartReviews Score
womensbest.com
Recent Reviews
Women's Best absolutely lives up to their name.. their products are amazing, with great turn around results and best of all the taste is superb. With them being based overseas I do not mind the approx. 7-10 days it takes to receive the item. Also, the appearance of the product is so cute and catchy.
Excellent
3 years ago
Jacqueline Cabrera
I kept seeing adds from Women’s Best and decided to give them a go. As I wasn’t sure what I should get myself, I contacted their customer service and received an answer in no time! The agent I was talking to was really helpful and was able to guide through their products. I received my products shortly after I placed my order and contacted again their team again for some more guidance. I am really happy with my first experience with Women’s Best.
Excellent
3 years ago
Laetitia