Laboratory

I think they sent my order out two minutes before I placed it. Lightning-fast shipping!

I've been doing business with Marc and Genesys DTP for over four years. It has been an absolute pleasure to deal with Genesys DTP -- I have found the CD-Rs, jewel cases, and sleeves to be of consistently excellent quality. I've made numerous purchases over the years, each one to my complete satisfaction. I've referred people to GenesysDTP.com and will continue to do so. The company has been nothing but friendly and courteous and very easy to deal with. Without a doubt, GenesysDTP is my favorite online merchant to do business with. Honestly, there really aren't enough good things to say about GenesysDTP -- it's truly been a pleasure to patronize them.

I used just deals 1st time cyber mon after reading article in USA Today on best discounts. Figured would be legit if in USA Today. bought 2 tablets, did receive late but before holiday. that was the only good part. 1 was fine so far the other had scratch on THE INSIDE OF SCREEN so not shipping damage. OK stuff happens! Since than I am no longer able to access my account claims wrong email and/or password. I have requested password through the typical forgot your password? 5 TIMES no response. Emailed as many times no response. I cannot find a phone number. Read return policy which states 5 days to do so. Needless to say it is well past that. I have read through many of the previous reviews (probably should have done this before purchase) as far back as 10 years and it appears that this is their MO. How is this so? Is there no consumer watch dog that has caught up with them yet? I cant believe no one has contacted Better Business at least! I will keep trying if anyone has recommendations.

It has been 18 days since my order was shipped and I still have not received it. I have reached out to customer service 5 times asking them to trace the shipment and have gotten no reply. I have no clue what is taking so long but will never order from this company again.

I had searched for a good site for purchasing a WiFi antenna for my Linksys router. It took a while, then I found hdcom. My order was processed so rapidly my head was spinning! It was in the mail before I knew it. The price was great, and they answered every email promptly. I paid by money order, but would easily be confident to use a credit card for another purchase

I cancelled my order, wasted my time placing the order and money calling US. Lousy company never state anywhere in the site that I can't pay with my credit card because I am based in Japan. What a joke claiming I will fraud for an item worth only US$200-- inclusive of shipping. Very poor customer service before I placed order the sales staff Brian had not mentioned anything except if the billing address is differnt from my mailing I just got to inform my bank which I agreed. HD Com conduction E Commence what a joke.

Wow. I never saw a site with so many bad reviews. I've had 3 different printers over the years. LD products worked well in all of them. Maybe this will help. I always save the new printer owners manual and replace each cartridge by the directions.

Brand new printer HP laser jet 15 W and this was my first replacement cartridge and what a mistake. The cartridge doesn't work and I can't even get a response from them. Lesson learned. When you deal with second rate outfits you get less than second rate results. I would NEVER recommend or do business with them again.

False Advertising. Purchased 3 guitars that were backordered. Apparently reserving an item just puts you on waiting list, and the eta got moved back another month. Customer Service just read scripts and patronized me. Told them to change their shady ways, but it unlikely. They even treat their employees horribly, how can they give true customer support? Take your money and time elsewhere.

Have used MF for years, they used to be the top dog for music purchases. Recently their shipping times are worse than competitors, their return policy for instruments is absurd, you lose the cost of shipping from your refund and you have to pay to ship it back. So basically you cannot test an item, where as with other competitors it is a FULL refund. Trying to return items is also horrible, I have waiting over 20 mins on the phone just to talk to someone and you're lucky if the chat ever responds. Ive sometimes waited over 35 mins for an answer. Just buy it from ZZounds or amazon.

I ordered the Director Selection which should of been shipped 12/8/2008 I have yet to receive this dvd but believe me they took the money out of my bank account on that date. I did find a contact number 1-800-262-2001 after following several voice prompts to finally talk to real person only to be hung up on by Daniel. I called back and spoke to someone else who informed me that they can NOT issue a credit until 4 weeks have passed. I asked to speak to a supervisor and was hung up on again. I would recommend going to your local Walmart over joining this club which has horrible customer service.

I ordered DVDs from Columbia House on March 1. They double shipped 9 of them and significantly overcharged me for the extra shipment, $135.46. I returned the extra items with the invoices indicating the overcharge and asking for the credit to my account, per their instructions. Every time I call I receive misinformation and am told a different story. A customer service person named Trent stated that the only person in the organization who can fix this problem is Russell Harding, and after almost 3 weeks of attempt to get this taken care of he has not. No one I have spoken to has ever returned any of my calls, even though they all assured me that they would. I have spent over 20 hours and sent a dozen emails and still no one will fix this.

I ordered a digital SLR and Lens on Tuesday and selected USP 2nd air. I received notification and tracking number the same day; the package came in on Thursday. The packaging was excellent and everything was there, including the US warranty card. Their price is excellent. I am very pleased with their service.

I purchased a used Canon EF 17-35mm f2.8L lens from Jeff at Badger Graphic Sales. Even though the lens was listed as "used", it was in brand new condition, and appeared to have never been out of the box. The price was great, the service was excellent, and I would highly recommend them to anyone looking of good camera equipment.

Placed my first order with this company on 3-16-03. Got it on 3-24-03. A little later than they said but considering what had happened in the mean time it is certainly understandable. My modem was exactly as advertised and packaged pretty well, it arrived in good shape. It came with all the software and drivers, instructions and they even threw in a phone line. I thought that was nice. The only thing I would maybe have liked was an email letting me know when it shipped. With their free shipping anything under two pounds goes USPS and there is no way to track it. All in all, considering this was a first order, I would shop with them again.

I ordered a USR Megahertz XJ5560 PCcard modem ($28.) on 4/2/03, and it arrived on 4/5/03. Packaging was adequate (parts bag inside a small manila envelope), but the driver disks and docs provided padding and support. They were helpful (if somewhat abrupt) on the phone prior to the order, but I received more than I expected. I would definitely order from them again. Just be careful that you know exactly what you are ordering; in my case, their description implied the card was OEM (like IBM), but made by 3COM. I did get the "genuine article," though.

I had an initial hang-up on buying a generic brand printer cartridge because I had faced 2 problems in the past when I had purchased a generic-brand cartridge from a popular retail store in our area. The ink spilled as soon as I removed the seal (messing up the carpet) and dried up the printer nozzles. So I was very reluctant to buy any generic brand cartridge and was only buying the branded ones. I have a Canon MP-370 and I did not want to mess up the expensive printer for saving 2 cents. Inkquik.com has very low priced generic brand cartridges – This prompted me to inquire. I emailed them a question and I got a reply within the hour. Normally I am happy if I get a reply within 24 hours. So, Inkquik.com passed the first test – They were prompt in customer service. I decided to make a purchase. So I bought 2 black and 2 color ink cartridges. I got a confirmation email by the end-of-business-day that the item was already shipped. I received it in a few days by USPS priority mail. Now the main test was regarding the performance of the cartridges. They worked just as good as the branded one. The ink did not spill, nor did it dry up the nozzles. So I am happy with the cartridges. I have not returned any product back to them : So I cannot comment on the returns and customer service related to returns. So, overall – I will purchase ink cartridges again from inkquik.com and would recommend.

I bought a fax film catridge for a panasonic fax machine, And I'm very pleased, ordered on Friday an got here in Florida on Monday, the price with shipping still was cheaper that the office supplies stores around here. When my inkjet catridge runs out, I'll try them again to see if the quality of the catridges is as good as the fax film. I'm very satisfied Oh! I almost forgot, they sent me two Jolly Rancher candies with the packing peanuts ;)

I found oopsydaisy.com a well laid out website, easy to use and full of so many different ideas!! Do not even think about buying a gift or decorating a room without checking out their amazing ideas!!! Go to the category of choice to narrow down your search but your will still have so many options to choose from!

I love the selection of art for my toddler’s bedroom. Ordering during COVID, Oopsy Daisy provided clear and frequent communication about my order status and shipping. It provided me the co disenfranchised and care to order from them again without question!

I was in the need of a USB microphone that would work with our dragon medical dictation software and reliably input my voice. Sound professionals came through for our group in recommending the best audio microphones for the job.

Always great service, for decades now. I wish every business cared and operated as professional as Sound Professionals.

I ordered a t-shirt from this company over a month ago. They charged my credit card immediately, yet I still have not received the item I ordered. I emailed them again last week, still no reply. I called their telephone number today and there was no answer, not even a voicemail system. I sent a second email advising that if I did not receive the item I ordered or a full refund I would file a complaint with the Federal Trade Commission. Apparently this caught their attention and my payment was refunded. I wouldn't be surprised if this merchant was selling items they don't have in hopes of keeping the payments once people eventually forget about their orders. I will never make the mistake of ordering from this company again.

ordered AC/DC tee shirt beginning of December 2014.Bank have told me my money was stopped 22 December.Have tried to contact burning airlines three times no response.i don't expect to receive my tee shirt or my money back.Rip off merchants avoid at all times

Placed order 3 weeks ago, still hasn't been shipped. No phone number to contact them about this. No contact information whatsoever to cancel the order. You have to send a message through their own website, that's the only way to contact them about anything. Very unprofessional.

I have completed 6 orders from this site (7th in process right now). All have been shipped on or before the date said (except one that was shipped a day late, most likely due to it being placed during a weekend). Shipping dates are usually the day after you place an order, or two days after. All have arrived, at the worst, on the day specified (most a day or two early). I have never had a problem with a missing item or a wrong item or a bad charge on my credit card. One time an item was delayed at the warehouse, so they made two shipments (the first with everything that was in stock) without extra charge, both arriving within 24 hours of each other. The selection is great, the prices are good, the shipping is fast and accurate. I will continue buying from here as long as there is stuff I want to get.

This hotel has good deal and are respectful and peaceful business their employees are nice and always have a smile on there face they make sure u have everything u need and don't have u waiting I recommend anyone to come enjoy the stay

I ordered Cadweld 150 shot. In the description, it says "package quantity of 10." I thought it was safe to assume that by ordering 5, I would receive 5 packs of 10. This was not the case. I was very disappointed to receive just a fraction of what I thought I had bought.

I purchased 3 posters from this merchant and one of them got creased in the mail system. The merchant was very kind in that they sent me a replacement poster very quickly and even reimbursed me for the stamp. The email returns were extremely quick and the customer service is overall, excellent indeed. Very great merchant, would recommend to friends and family. Thank you 123posters.com! :-)

I ordered a poster for decorating the office I work in and my office manager changed her mind about how she'll decorate. I easliy found a phone number on the website to call 123posters & I called to cancel the order. This was 20 min after the order was placed. They already proccess the order, they rushed it to get it into the mail the same day. I was given a few options including just refusing the order to be refunded and then I got an email that they were able to fish my order out of the mail and all charged have been canceled. They did all this for someone that wasn't going to buy from them. I was impressed that they will always try to do the right thing for the customer.

I have ordered DVD's from CD Universe for about a year now. Making 4 or 5 purchases in that time, I have discovered that this company cares about it's customers. The prices are very good. The shipping of 3-7 days is great. If the items are in-stock, they usually show up at my door in 2-3 days. Will definitely use them in the future. I highly recommend them to everyone.

I've ordered from cduniverse.com many times over the course of the past few years. I've got nothing but great things to say about this place. Where to begin? I've purchased numerous music CD's. They're always the cheapest...especially when compared to Amazon. Shipping is fast and packaging is good. I've never had a damaged product and nothing has ever taken longer than 5 days to receive. My latest purchase came today. Actually, I purchased 3 DVD's yesterday, and then purchased a 4th today. All the DVD's were $2 to $8 cheaper than Amazon. Further, with the purchase I made this morning, it actually gave me the opportunity to include it with the order I made yesterday without increasing my shipping charges. You know that most other companies will not let you combine multiple orders over multiple days since they want to gouge you on shipping. I could't believe that CDUNIVERSE.COM gave me that option. *NOTE - if you're buying a music CD, they have 30 second snippets of EVERY song on the CD that you can preview. GREAT FEATURE. Most other sites only let you preview half the songs. Bottom Line: Do not hesitate to buy from this site. Great prices, fast shipping, good packaging, good purchasing/shipping updates via email. They're fantastic!!!

I purchased through them only to receive an additional bill for the shipping once I had received the toy. This shipping amount wasn't brought to my attention during the purchase procedures. The shipping was $62 when the product itself was $90. I didn't know they could charge you credit card after an approved purchase without your authorization. They told me their shipping policy was somewhere on the site, my issue is that it wasn't anywere near the sales cart or in the checkout procedures. This company is borderline fraud when it comes to shipping. Worst purchasing experience ever in my years of buying online. I hope this never happens to me again.

Scam my daughter received a $100 gift card from her Aunt which Sarah and Diana of Colorado refuse to honor or respond to. The professionalism has been disgusting and heartbreaking. A great moment for Kazoo Toys to steal from a 2 year old.

Ordered and received an R4 within 3 days!! I am very satisfied with echostore.com and was quite impressed with their speedy delivery! I placed the order for the item late in the day and it was shipped that evening. It was packaged perfectly. I was very pleased with echostore.com and the R4.

I purchased continuous ink system (CIS) for Canon Pixma ip5200 from Echostore. CIS worked for 2 days then printer head clogged. Cleaning did not help. After some time printer showed error code 6502 (need for repair) Canon agreed to exchange printer (fortunately) Echostore representative tried to convince me that CIS is fine and have to work on IP5200. Nevertheless CIS did not work and Echostore failed to resolve the issue by advice or by replacing the product. No response on my request to return the item. Phone is not functional, answering machine is on any time of the day, and nobody retuned my calls.

I made an order for three items on 12/10/08 and received this email today 12/12/08: "During the process of preparing your order for shipment, our shipping department discovered that one or more of the items you requested is out of stock and unavailable for shipment. The Monarch Fan Brushes Winsor & Newton size 2 has been removed from your order and you will not be billed for the item(s). We understand the inconvenience this may have caused and would like to offer you 10% off your next purchase with MisterArt.com. To take advantage of this discount, please enter the following COUPON CODE at checkout: XXXXXX This coupon code is valid through 12/31/2008. Thank you for shopping with MisterArt.com for your art and craft supply needs. We know that you have lots of choices and we truly appreciate your consideration. Please contact us if you require additional assistance and information. Regards, The MisterArt.com Customer Service Team" 1.) Why did the item show up as available on the website when I made my purchase? 2.) Why did MisterArt email me that the item was not in stock and go ahead and package the rest of my order? I may have changed my decision had I known the item was not in stock. The shipping cost is the same to ship 2 or 3 items. I would have canceled my order, but they went ahead and "packaged it". 3.) The purpose of ordering online is so you do not have to go out and purchase the item somewhere else. I will now have to go and purchase this at a Pearl Artstore now, so I might as well purchase the rest of the items there. 4.) The Supervisor, Tene at ext. 225 said that once the order is in "packaging", they have to send it. They cannot cancel the order even though I was on the phone with her giving my verbal request to cancel the order. How does this make any sense? 5.) Tene says I have to either refuse the order which is being sent to my mother's house in DC or they will send me a return shipping label once I receive the package. Uhm why waste their money or mine. Keep the package Misterart, I don’t want it anyway! 6.) I love the fact that they offer a 10% discount for me to use in the next 19 days. How ridiculous! Why would I shop there again! They should give me 10% off my CURRENT order, not my next order. That's a very CHEAP way of doing business and poor customer service. Misterart.com should keep their inventory up-to-date on its website and let the customer decide from the initial order what they are getting into. Never ordering from here again, and no thanks to Tene!

I've shopped at MisterArt.com a total of three times over the past year spending a total of $769.74. All three of the orders arrived well packaged and very quickly. Two of the three orders were perfect, exactly what I ordered. Only the most recent order was there any issues and that issue is so minor but does need to be fixed. My most recent order was for 135 items, 110 different products with 135 items all together due to duplicates. I was pleased to find that nearly the entire order was correct BUT one $0.73 plastic bottle was missing its spout and the cap that goes on the spout--I ordered eight of this particular item and the other seven came with the spouts and caps in place. I would think that the person packing the order would've noticed the missing spout and cap but they're human so things do happen. I sent an email to what I thought was their customer service email but since I got no answer (something they're normally very fast at) I copied and pasted the email into the web form on their actual site. I am confident that they will make things right because they really are good and quick at what they do. So other than the missing pieces, the order was perfect. Considering how many unique items there were in the order, a great feat! I would not hesitate to recommend MisterArt to family, friends and fellow resellerrating readers. I will update this review when the missing pieces problem is resolved. ----- Mar 6, 2010 Very early this morning I received a reply to my original email and they are going to be sending a new $0.73 bottle to replace the missing pieces on the other one. This is the kind of very fast service and fine customer service that makes buying from MisterArt a pleasure. I'll be renewing my VIP Membership with them straight away. BTW the VIP Membership is only $25.00 a year and it is well worth the price because it reduces their already low prices to the lowest price that your going to find for almost any of the artist supplies that they sell.

I got served this morning by a Federal process server! Can you believe she is suing me? I did not write all that stuff I referenced, so I can't be held liable. I guess she does live in Bradenton because I have to hire a Federal lawyer in Tampa, any lawyers here said they cannot fight a case in another state. They told me it would be cheaper to pay her than to hire a lawyer there. They also told me truth is only a defense if what was said is true. How do I know what's true or not? I did get my money back on the flavor, but that is not what I being sued for. I'm being sued for "proffering" libel, defamation and something too long for me to spell. Anyway, e-mail me if anyone here gets served too! Maybe we can team up on a lawyer. There are a few names here of people the lawsuit says posted false web stuff. I probably should not list names here. E-Mail me and I will gladly give you the names on this thing listed with me. Let me know! I am not paying her a penny.

Deborah of Mabel White is an author of many books I have bought over the years from Mabel White Home Living. Thanks to Deborah,(who would personally return my calls or e-mails most of the time) - I know how to make soap, lotion, lip balm and many other natural things for my family. I have since started my own all natural skin care line thanks to Mabel White. I could not make such a pure product without her patented Emulsoy which I LOVE LOVE LOVE!! I also follow her work on a monthly basis. Over the last ten years, the Mabel White site never has ads, pop ups or spam and I find that refreshing also. I recently placed an order as I am making a batch of lotion and I am very happy with it. She does have new marketing buzz out about a new book I am buying when Amazon's Kindle posts it and a new RSS feed out - just announced I am subscribing too. The phone number I use that I have had for almost ten years is 941-447-7985. I am HAPPY to prove a purchase I just made to Reseller ratings if need be, because apparently people can get on here to hurt other people for reasons not having to do with real business at all and not have bought a thing. Deborah of Mabel White has been honest and a wonderful vendor to work with.

My dealings with Oso Grande got off to a rocky start as I was used to order shipments taking place 24 hours after being placed, however, after I realised that nowhere on their site do they state that as their policy things started to take a turn for the better...During this period of adjustment I did have some trouble with contacting customer service through the phone...! 1st attempt-Instant answer, 2nd and 3rd-Straight to the answering machine, 4th-Selected different option from customer service on phone menu and Instant answer...After calming down during my adjustment period I began using the E-Mail method of contacting customer service and received instant responses to all inquirey's after that!...Not only were they prompt in responding to my E-Mail messages, they were very courteious with their handling of the situation!...Remember, when dealing with an online entity to always check their site for shipping info, that way you can avoid becoming disappointed...Also, keep an open mind and a positive attitude, it helps when times aren't going exactly as you had planned!... Overall I would, and in fact already have, highly recommend this site to others! Once I was able to convey my concerns to their customer service agent they did their utmost to help me out and followed through until I received my shipment! The same day I put my order through @ Oso Grande I also put an order through another knife vendor and it only took 2 days longer for my order to be received from Oso Grande...Not bad considering the way I had worked myself up by not paying attention to their site and not noticing nor looking for shipping info! The quality of the knife purchased from Oso Grande was equal to the quality of the one purchased from the other vendor and price was also equal, however, because of their superb handling of customer service concerns, despite the slow start, they have instantly moved themselves to the top of my list of vendors for my next purchase! Respect earns respect and their respect for me has earned my respect for them both as individuals and a company as a whole! Great job ya'll and God Bless!

I ordered two knives on Friday and it shipped Tuesday. I received it Monday. I contacted customer service Wednesday to see if it had shipped. They responded that it had Tuesday so you might not be notified when your order ships. I am very happy with the knives. Both are CRKT one was the C/K Dragon, Wharncliffe Blade, Satin Finish, PlainEdge and the other was the Folts S.P.E.W Small Pocket Everyday Wharncliffe Fixed Blade. I love the detail of the S.P.E.W, the handle is very nice and the blade is great! The only problem is it is almost to small for me being 6'2" I have big hands but the handle feels good with great traction for how small it is. The Dragon is almost the perfect size, the handle fits like a glove even with how thin it is and the finger space between the sub-hilt and the hilt is just big enough and the texture nice and simple looks good and does not slip. The handle does allow the use of the stabber grip blade forward or reversed, in reversed my fingers sit nicely on the sub-hilt and my thumb rests on a grip panel against the tang. The only fault I see is the blade could be a bit shorter, at 4 1/2" it might not be legal in some jurisdictions and the pommel has about 3/8's more metal than necessary. I am planing on ordering another Dragon very soon.

I ordered the Adventures of Pete and Pete seasons 1 and pre-ordered season 2 using a coupon code that would give me 33% off. Once i placed the order, it took a couple days to clear due to it being a Saturday. I waited anxiously to see my order status go to shipped but it didn't come. I eventually received an e-mail stating that my order was cancelled due to the items being out of stock. I replied to customer service saying that the items are still saying in stock on the site. I also mentioned to them that the season 2 I ordered was a pre-order and of course they don't have it in stock yet because it is not beign released for another month. I then received a reply back saying that the coupon code is not supposed to be used on the site, yet it is in their system. I felt misled, and it was quite shady of them to give me a lie and then covering it up with another reason.

My overall exeperience purchasing and receiving a new Ricoh color laser printer from this merchant has been outstanding. Their Web site, which is well layed and and easy to navagate, made my purchase decisionn much easier. Their price for this printer was very good as were their information about its merits and consumables (toners and the like). I thought the shipping costs were also very reasonable ($55 for 82 pounds). The printer was recieved in three business days without incident. No pestering phone calls to confirm my order or to sell me additional items. All components were present and I was able to assemble and start using the networked printer within hours. Just a good, no hassles experience, especially from a vendor I knew very little about - that's what I hoped for, that's what I got.

Printer Showcase delivered a large format color laser printer to me, across the country, in a very timely manner. They have provided efficient delivery of consumables, and all at the most competitive prices. Their follow-up and support has also pleasantly exceeded my expectations!

i purchased a marshall origin 50 combo ($688.99 w tax), it died a few weeks later. i purchased it in a store, due to covid the store was closed so i could not return it. i contacted them, they sent a return label, i ship the amp to them. i have an email confirming they have the amp and i am due a full refund. but, they just wont give the refund. when i call i get a new excuse every time. to be clear, they always say should get my refund or they don't know why i don't have it, but alas 4 months later still no refund. now i have had to go to my bank for action of this matter. the worst customer service ever. no wounder they are going out of business. do not buy from sam ash!

Ordered a Rickenbacker, long story short, 2 weeks after paying, they tell me they're gonna cancel my order because they're freighter doesn’t send Rosewood.... BS... I think they just thought they under-sold, got a better offer, and f’d me off. Never waste your time here.

I purchased 50 six-cd cases and had to add some filler to get to the minimum $25 order. The filler consisted of 1 Ridata DVD-R, 4 Ridata DVD+R and a free CDR. When the shipment arrived 2 cases were cracked and they wouldn't credit me the money, instead they said I had to order with them and they would take $1 off. I was unhappy with that but it was only 2 out of 50 cases. Then I started using the media. Every single disk including the CDR were defective. I initially found this out by losing some family video trusting the DVD would work. After that I set Nero to verify the data after burn. Every single disk failed. In most cases when I inspected the disk there were visible flaws. I am very disappointed with the the quality control and the customer service.

I have ordered from this site for years. Never have had a problem other than the ocassional cracked case. This order was fine.

I was a customer of Inkrepublic (inkrepublic.com) for several years with 4 different printers I have owned, and was fairly happy with their equipment and service. Earlier in 2018 they stopped responding to emails sent from their "contact" page, the same email address I'd used earlier to reach them. Their web site is still up but there is no way to reach this company (no phone or address is listed). They haven't replied to a simple product question I had for them, after several attempts (and checking my spam folder). I need a spare part or would like to buy a new one but no reply. I would avoid ordering anything from them as you will not be able to reach them in case of any issues. They were a good company at one time, now apparently defunct or at least non-responsive.

Ink Republic's cyan ink clogged my Epson R380 and R300 printer. They finally replaced my Epson R380 and it is working well.

This reviewer is insulted and disrespected to find that not only was there no instruction or guide included to avoid the potential destruction of the pen when removing its fill tank but did not even provide directions for using an unusually shaped cartridge. An email was sent with proper and specific information that was ignored. A second letter was sent to Levenger Customer 'Disservice.' This time, they acknowledged the pen. However, they disregarded the portion of the question about the insertion of cartridges. Much time was wasted. Time is money. I am hard-pressed to consider that I might make a purchase from Levenger again, considering their prices. They want to make their customer service "Legendary." At this time, it seems to be mythology.

this site steel your money. ware marked as in stock, are not in stock. after 8 days of no communication until the opening of the case via paypal kaidomain offered a refund. I have no experience with this kind of fraudulent business and naively waited for the kaidomain to give me a refund, but I missed the time to escalate the dispute through paypal (thx paypal great rules). then the seller stopped communicating with me and didn’t give me the money back. Avoid them – kaidomain only steel your money.”

This has go be the worst service i have seen from a website i put an order in on feb. 2 and they shipped it out on feb.23 i asked for a refund before they shipped it but did not email me back and still sent it PLEASE STAY AWAY FROM THIS WEBSITE

My order was placed on a Tuesday and arrived to my house the following Thursday, two days later. I am pleased with the papers that I received, exactly as ordered, and with six extra bonus papers for printing, to try the new line of papers that Red River developed. I am pleased with the number of papers offered in the sample photo pigment ink pack, 34 papers, plus the bonus papers, all 8.5x11 in size. I will shop there again, highly recommended store.

I've dealt with Red River for years and have come to count on them for high quality, reasonably priced photo papers and inks. Their web site is outstanding, providing the information necessary to use their products effectively. Service is tops and their shipping is extremely dependable. Red River can be highly recommended.

On December 20th, I ordered several knives from this company. Total amount $131.00 with shipping. As of this writing I still haven\'t received my order. I have left several voice mails on their order line as they don\'t answer their phones. All you can do is leave a message. I have left a message to the owner Jason Saakes and no response from him either. I sent several emails in regards to this problem and they have never been answered. My bank account was debited for the money on 12/21/2010. I would like my knives or a refund.

I’ve placed the order on Monday, July 20, 2009 (Order ID 156506) and today is December 25, 2009. It is more than 5 month; I still haven’t received my order.

Another art supply online retailer with some of the lowest prices I've seen. One of the items in my order was out of stock with 7/6 listed as the date of receiving new stock. An email was sent informing me of this and gave me the option to cancel the order for that item or the whole order. There was also a shipping choice to ship all items when available or ship separately depending on availability (more expensive). Eventually the whole order was shipped around mid-July, so there was some delay but it arrived in fine packaging with nothing damaged.

HORRIBLE!!!... Signed up for membership. Ordered some goods. Half were not in stock, so my order amounted to a few paintbrushes. Tallied my order... Shipping to Hawaii? Only through UPS or FedEx online they said after signing on. Shipping cost? $100 shipping charge for $100 order. Backed out and called them.. Sorry, we only use UPS and FedEx when ordering online. Decided that day to ancel my membership. Have they returned my emails, phone calls, responded??? No. Worst customer service I've come across in years!!

I placed an order for six different items. All of the items were in stock and were shipped the very same day, completely accurately, and with unbelievably good packing. I was very pleased also with their well organized website, and with the quality of the items they carry. If you are into audiophile quality recordings and equipment, I highly recommend this seller.

I ordered three SACD's and accidently ordered a disk that I already had. Amazingly enough, the staff at Acoustic Sounds was more than happy to help me return the disc purchase another in its place. I've used them on a few other times and they are a great online resource for Super Audio CD's. As a side note the Pink Floyd Wish You Were Here is a tremendous audio disk.

I ordered a silver ring on June 4th, 2008. The stated delivery time was "6-8 weeks." After countless e-mails and telephone calls to Canada to prod Louis, the proprietor, _a ring_ (not as pictured when I ordered) arrived - ON OCTOBER 21st, 2008! When I e-mailed to complain about the quality, I received back excuses from Louis about him having to "rush" the job (*16 WEEKS*!) due to a subcontractor having botched something up, etc. He said he would re-do it properly. I sent the original (heartbreakingly poorly done) ring back to him at my expense. Now it is March of 2009: he has my money; he has additional postage I included for the promised re-done Ring; he has the original shoddy ring; I have spent well over $100 in telephone calls to Canada, and there is no sign of the promised re-worked ring. My e-mails go unanswered. Do NOT do business here. *EDIT* - July 21, 2009: Today - *512 Days* after placing my order with Celtic Studio - a ring actually resembling what is advertised on their site finally arrived. It was accompanied by a letter referring to how "nasty" my comments here have been, and what a "jerk" I am for having posted them. Do you want to do business here? Only you can be the judge of that. If you want my advice, based on my personal experience, I would have to say, "It's fine, if you don't mind waiting over a year and a month to finally receive what you ordered, accompanied by some self-serving prose and passive-aggressive abuse."

Looking at the other three reviews posted here, I almost did not place an order for a Clan Ring for my son's wedding present and a Luckenbooth pendant for his lovely fiancee. I am so glad that I decided to put in the order anyway. I am not discounting the reviews already posted, but my experience with Celtic Studio was stellar. Since the wedding was within six weeks, I contacted Louis at to whether they could get the items to me in time. I received a reply within an hour saying that they could, but the sooner I ordered the better. After placing the order, I asked them if it would be a possibility to resize the ring since my son sent me the wrong size. Not only did they say yes, but they RECAST the ring in the correct size without batting an eye. Just so that it would be perfect. After only a week, the ring and pendant was shipped out and I received it today (07/23) in SC (A looong way from BC Canada!). The Ring and the pendant are stunning! Again, I cannot speak to these other reviews, but the Louis that they spoke to doesn't seem to be the Louis and Karen that answered all of my multiple questions promptly, professionally and amicably. I will be ordering another ring for myself soon, and I would recommend Celtic Studio to anybody who is looking for Clan merchandise. By the way, nobody asked me to do this review. Anyone who wants to see my Etsy Transcripts mentioned above can email me at [email protected]

I got the Siesta Keys one for a friend who goes annually. I love the abstract look and the colors. It is even better in person. These are so well done and different than other things you see on the market. I already ordered a different one for another friend and will absolutely be back for more.

I was pleased with the quality of the print, it was a gift for my neighbor,and it's one of her prize possessions.

Received my wallpaper in a timely manner. It looked exactly like the picture on the website. It is beautiful. I've only put up a couple of strips so far, but it hangs beautifully. I love it. I would definitely deal with Steve's company again. Polly

I was hesitant to order from one of these middle-man blinds companies like Steve's or American, especially after reading love/hate reviews elsewhere. But the price at Steve's was unbeatable at $278 to cover a five-window bay window in custom Levolor faux wood blinds. One of the blinds was complicated, involving a 3-on-1 headrail with custom widths for each segment. The experience could not have been better! Steve's offered free shipping, even on the oversized (105") blind. They arrived in 10 days from the time of order, and since it was large freight, UPS called ahead to arrange delivery. The blinds were undamaged and perfect. Highly recommend Steve's/Levolor.

Difficult to search - no price low - high option, and not by year/decade either.. searching "classic" doesn't return many results.. just all around tough to navigate.. on the plus side you have a few titles that Amazon doesn't - nice work!

As of Sunday, Dec. 11, I have not received the video I ordered from iNetVideo.

I ordered 6 micro-motors that were on sale. I was told that I was going to receive my products in 2 weeks. But only after the payment was made they sent me the final invoice including a note saying that I would receive the package in 4 to 8 weeks. After many e-mail back and forth trying to cancel the order. The owner that barely speaks English (by the way... the worse person I had to deal in my 20 years doing business) told me that the money will only be refund back to my credit card account after 4 weeks. Now, I have to fight in court to get my money back, plus the damages caused by this company!!!!

US DENTAL DEPOT is a great company with excellent product, services and prices, we are satisfied with every purchases made and the good attention towards customers, Ms Amanda specially we thank her for her good communication skills, fast response to any query and patience. We looking forward to do business with this company for many more years. Best Regards

I placed an order with Zega Apparel just a few weeks ago. I wasn't sure if they could provide the quality that I expected for my clothing brand at first, but thanks to Cody, they always gave me feedback on the production of my tees and hooded sweatshirts. When I received my order, I was extremely happy because everything was exactly as I had wished. I'm delighted to have discovered Zega apparel for my clothing brand.

Zega Apparel has provided my company with quality hoodies and t-shirts since we began our clothing business. They do exceptional work that I can rely on. Screen printing on their t-shirts is bright, clear, and proven to hold up perfectly under tough working conditions with weekly machine washes. Zip up hoodies and screen printed hoodies is made our expectations. They did a great job also our customers are satisfied with us. Thanks to Zega Apparel. I've also tried other screen printers and custom hoodies maker in the past, but from my experiences, Zega Apparel does incredible work.

I give CTechGlass.com a perfect 10/10 on customer service! I placed an order 4/25, it was shipped the next day and arrived 2 days later nicely packaged with zero problems. I received e-mail updates along the way as I placed my order and as it shipped. I am definitely a satisfied customer that will be back again.

I ordered a single piece to replace one that broke during shipping in a cheap, poorly packed kit I ordered elsewhere. The CTech part is quality glass with good fitting joints - a perfect if not better substitute for the original piece. Equally important is that the product was well packaged and got here in just a few days all in one piece! Customer service was very helpful and receptive to my questions when the USPS screwed up my delivery tracking. I could tell CTech was on my side and wanted a fully satisfied customer. I will definitely come to CTech first the next time I need a specific piece.

I have ordered from CriticalTool several times this year. My orders have always been correct and have always arrived promptly. When I ordered incorrect gloves, I was able to return them with no problems and their customer service was outstanding. I highly recommend CriticalTool.

This my second time ordering from CriticalTool, I love that I have the option to use my PayPal account to pay for my order and again like the first time I was very impressed on how quick my order was processed and how fast I received my order, I placed my order on a Sunday and received it on Tuesday. If placing an order and receiving it in less the 48 hours is not fast I don't know what is. Will order form CriticalTool always.

My husband and I had much difficulty finding pants in his size, 42x34. It was time to go online and shop. We found this store online and decided to try it. This company has 5 star rating in customer service and quality product. I was unsure buying online for something we never ordered with a new company... Our experience was very good. If you have odd sizes to buy, or need high quality pants, and you don't want to go to the store or don't know who to trust online for both quality, and customer service, you can trust MinnesotaWorkwear. We will use them again, and will highly recommend to others. Set up your account, call customer service, get help if you need to order online if you need it, and once you have ordered once, you will see how nice they are to buy from. Thank you MinnesotaWorkwear for resolving our business clothing issue of odd sizes for my husband.

I only received one item from three ordered :

I have been shopping on line for all my Christmas gifts for years and this is the one and only horrible experience I had. I ordered 3 guitars for my grandchildren for the holiday on 12/2/2011. They were noted as in stock and ready to be shipping. 10 days later, my order was still pending. I tried calling them numerous times and their voice mailbox was always full. I sent them 4 e-mails-the last two requesting my order be cancelled and my money be refunded. Well, it's now 12/29/11, no guitars, no money and no response. I would NEVER recommend anyone order from them. I am out money and had to buy the guitars elsewhere so my grandkids would have their presents.

I ordered a guitar through guitarfiles.com on 8/12/2011, the same day Guitar Files took my payment. It is now 8/26/2011 and I have not received my order nor an explanation as to why the delivering is taking so long to receive. I have made numerous attempts to contact the company to learn that their main number is disconnected. I have sent numerous emails with no response. I was able to find a working number and left a message but still no response. I shop online often and never experienced such poor customer service. I really feel like I got ripped off. It is very distressing!

Good quality lovely colour fast delivery suitable for cooler summer days relaxed fit so could be worn over a shirt in winter. Thank you very pleased

Goods were despatched quickly and were what was ordered, four pairs of trousers, two types. All were labelled as 36L, two pairs fitted two did not. One pair were labelled “Charcoal” but I have not seen green charcoal. I have retained the two lighter weight trousers but when compared to your product of a few years ago, they have been made down to a price not up to a standard.

Cotton Dress (RRP £120 Including postage) arrived Crumpled (wrapped in 1 piece of tissue) chipped button loose button, Stiches horrendous bunching looping of cotton... No reduction offered. Provided documentary evidence but still argued the toss!... Told it was the last 1. This turned out to be a lie. Will never shop with this label again!... Dreadful customer service #Unprofessional

Discovered this site during lockdown. Brilliant brands and quick delivery. I had a question about the size an A.P.C jumper and Steven from there style team replied within 2 hours. Since then I have used there style advise service before ordering and all thing have fitted. pretty impressive

I did find a bit strange going through a 3rd party when my initial request was directly to the artist. The payment screens are not easy to negotiate. But got there in the end.

I have found their back up service to artists 1st class, there is always someone to talk to and give helpful advice.

Quality is poor; silk underwear bobbling and becoming threadbare at the seams after just a month of normal wear and gentle washing. Considering how expensive they are, this is very poor show from a company who portray themselves as high quality. When I sent them my comments they responded with a standard, lukewarm, corporate-speak email. Very disenchanted and would not purchase again.

Although the quality of Patra's silk products are just about satisfactory, (i.e not great since their underwear doesn't stand up to washing very well and becomes bobbly and eventually threadbare after a number of washes), the real problem is their dispatch service: - absolutely hopeless! Expect a wait of between 7 to 10 working days between placement of order and delivery; - what company in this day and age takes that long to process a simple of order of 2 pairs of underpants?! And what delivery service are they using when they state that their "normal delivery" takes between 3 and 5 days following dispatch? (1st class post will normally get to its' destination after 1 or, at worst 2 days). All in all, given the fact that Patra products are far from being cheap, they do in fact offer a pretty useless commodity.

Absolutely appalled by the service I have received. Ordered the Las Vegas wallpaper but it doesn't match in a lot of places but does in others. They have said it has been put up incorrectly. I've sent pictures and videos to show how bad it is and asked how it could have been put up incorrectly if it matches in some places and not others but they either ignore you or blame you. Appalling customer service. 6 weeks I've been trying to get a refund and they said that I can have a new one at cost when the goods are FAULTY. Disgusting!! I don't see why I should have to pay for it to be taken off and put back up again when it's their fault. I've never had such problems with a company before. The website says 'edge to edge' but its not. You can also see the white lines down the paper. PLEASE AVOID this company.

Customer services are terrible, don’t trust this company. Don’t waste your money. Go to a company who can deliver a good quality service. Who has ever heard that to enjoy the quality of a poor digital reproduction of a photo one must stand back so that you can’t see the poor reproduction. Shocking service

Products arrived in good time and well packaged to avoid damage. They have a wide selection on their website and offer a discounted rate than I would get from in store. They have cornered the market (I believe) on selling comic single issues. I cannot find anywhere else with that has such an up to date, varied stock that ships to the UK other than ones that only deal in digital comics.

Don't buy from them, they will take payment, your items will never turn up. Their customer services is terrible, they don't have a clue where your order is or what you've ordered or if you've paid for it. They are clueless. Avoid them, even if it means paying a little it more elsewhere.

We visited the Chatham Outlet store today to buy wedding outfits for my Mum and friend. I have nothing but praise for the 2 ladies that helped us, Claire and Katy, who were so helpful and patient and remained good humoured throughout our indecision!!