Glass Industry

I have had an active account with TigerDirect for my business since 2010. I have had nothing but great experience from them. They are a great local re-seller with great products for great prices and I always receive them within a reasonable about of time. I came to this page and saw all the negative reviews. I had to share my experience because every company has their flaws. But this is a good company and I think this page just shows all the bad. But people with something negative to say are usually more likely to go through the trouble of making a review. So this is just all bad exposure... There's nothing wrong with this company. They don't scam anyone. They are just trying to run a business....

I've been using TigerDirect for years now, I've never had a single problem with them what-so-ever. I use the Canadian version of the site and EVERY single time I have ever ordered from TigerDirect it's always been at my door within 3-4 days unless there was a slight hiccup in shipping or my credit card was giving them a processing issue. I had an issue where they sold me a dead RAM stick, contacted customer support and asked for a refund, they said to send it back so I did, $20 to ship it back through Canada Post and they gave me a full refund on the product. TigerDirect is a wonderful company to deal with in regards to computer parts. I've never bought anything else from Tiger other than parts to build PCs and laptops and headphones, but I've never had one single problem.

I ordered 4 bottles of wine a week before Christmas and entered the code for 1 cent shipping. The e-mail confirmation I received showed the 4 bottles, 1 cent shipping and that the order would be received Dec 27th. On Dec 22nd I received 3 of the bottles and a receipt showing that I was charged $26 in shipping less a $17.**** credit. I contacted customer service and wasted over 2 hours of my time trying to get them to refund the extra $8 in shipping. The cs rep kept referring to the invoice I received and kept stating that I had chose expedited shipping even though I had sent him a copy of the original confirmation I received. DO NOT USE wine.com to order anything. They will rip you off for additional shipping and pretend like you made that choice. (I did tell them not to bother sending the 4th bottle...for fear I will incur more outrageously priced shipping charges.)

Placed an order one week before Christmas because they stated free two day delivery, thinking I would have this by Christmas. Well delivery date of 12/20/16 came and nothing I called the next day 12/21/16 and was told it was shipping out and I would have it on 12/22/16. Nothing...I called again on 12/23/16 and asked to cancel my order, was told I couldn't cancel because my order was in process status. They had a lot of employees call in sick around the holiday and couldn't get my order fulfilled as promised. Was again told my order would be shipping out on 12/27/16. As of today, I still have nothing and I am being told the same thing....My order will ship soon and a tracking number will be generated. I am contacting my bank to try to get my money back. This company doesn't even deserve to be rated one star!!!

I ordered a part for my vacuum, I had not heard anything other than an order confirmation by nine days later; at that point I sent an eMail requesting status. I was informed that they did not ship the part until 9/21 (5 days after my order) and that it would take 7-10 business days for delivery. Issues: 5 days to ship order no notification when order was shipped

I should have read the reviews on "the vacuum cleaner shop" and "a plus vac and sew". never received my item, never received an email. whatever you do, pay more,.... stay away!

I ordered speaker stands and one was broken, clips were missing and 2 bags were missing. I filled out an online form on TepTronics website and caled them a couple of days later after I didn't get a response. I was told I would get a call back right away and never did. Needless to say, I am not happy with TepTronics at the present.

We ordered the speakers on Sunday 7/18/10 and they were shipped on 7/19/10. We received our package on 7/22/10 in perfect condition. We would definitely order from Teptronics again.

Goodman's specializes in replacement parts for electronics. In my case, I needed a stem for my Farberware 8 cup electric coffee pot. This company's prices and shipping charges were the best I found on the Interent. Additionally, the product arrived on the day promised.

I will definitely recommend Goodman's, as they assist promptly online, package the items decently and properly, and the items are of excellent quality. In a country where one always has to stress about whether your parcel will get stolen or "lost" on the way, by the national post office, and where one can't afford the tracking due to the massive exchange rate difference, it helps a lot to pack items the way they do - discreet, normal- and uninteresting-looking - in order to get it to where it belongs. Also, best of all, the package arrived a few weeks earlier than I anticipated, within 5 weeks, from the USA to South Africa, with ordinary USPS mail! Thank Goodman's, you guys ROCK! LJ Brink

PLEASE READ BEFORE PURCHASING FROM THEM!!!!!!!! I purchased an item that did not fit I paid $51.97 Including shipping. I received it today and called them today letting them know that the part doesn't fit and that I would like my refund or exchange it. After going back and forth with her (Amanda) I said I just want a refund and this is what she said. Refunds will be credited the purchase price, minus a 20% restocking fee and the shipping charges. I paid $51.97 And I will only get back $35.00 Minus the 7 dollars shipping cost to send it back to them. *So technically I am receiving $28.00 out of $52.97* I am Loosing 51% of what I paid! They are NOT transparent or trustworthy and they do not make it easy to return any items they make you go out of your way! TERRIBLE CUSTOMER SERVICE! DO NOT GIVE THEM ANY BUSINESS THEY DO NOT DIVERSE IT!!!

Overall good experience, but a few glitches in the online ordering. On the main page you can see the price of an item, when you click for more information, however, the price does not come up on the detail page. Also when checking out, it would not accept my email address saying I already had an account. While I have shopped the site before, I do not have an account. As result, I had to use another email address

I'm writing this review while STILL on hold with Old Navy customer service. Chat option is not even available online, and I have been on hold for 1:22:50 and counting. My order shipped and was missing a product (even though the packing slip showed it included). Not only am I on hold forever to correct this, but the hold music is a horrifying loop of 3 second clips of alternating songs and static. Songs from the 60s - present time, jumping every 3 seconds I was just listening to Pink and Elvis with some other unrecognizable songs thrown in. WTH IS THIS?!?!? I just want the items i paid for! I will NEVER order or buy from Old Navy again. I will make sure that I tell EVERYONE I know about this experience, and I'm going to post it on all of my social media accounts. This is the most obvious demonstration of how little they value their customers I have ever seen.

I bought some things on line in mid AprilI didn't like the flimsy material whe I received the order as month later so I sent it back the next day. They received the merchandise on May 22nd and still have not given me a refund. I will never buy from old navy again!

Buy local! Don’t waste your money with this company. I ordered $187 worth of plants and bulbs on 9/5/2020. Everything in the order was designated on their website as ‘fall delivery’. On 10/22/2020 I contacted them via their website requesting a refund. By that time we had experienced several hard freezes, temperatures were regularly below freezing at night, and planting the live plants and bulbs was no longer possible. Other than their standard automated responses I heard nothing so contacted them again via their website on 10/30/2020 restating my request for a refund. On 11/2/2020 I received an email from them requesting all previous correspondence regarding the issue. Up to that email, my only correspondence from them had been their automated replies, but I put my two requests and their automated responses together in chronological order and sent it back to them via email. After more automated responses, on 11/6/2020 I receive a shipping notification for my order. Note that I did NOT request the order be shipped, I requested a refund. I contact them again pointing out that I can’t plant either the live plants or the bulbs when they arrive since the ground is frozen. Even if I could dig a hole, the temperatures are below freezing at night so the live plants would die. I’m told, via email, that the live plants and bulbs can be “stored in a cool, dry, and dark place or planted in pots and kept inside until more optimal planting”. These are plants and bulbs that should be planted in the fall. They are expecting me to store them or keep them in pots for almost a year? That’s ridiculous! Now on 12/3/2020 the live plants (half the cost of the order) are dead. The bulbs have been stored in a ‘cool, dry, dark place’ but I seriously doubt they will be viable when I’m finally able to plant them next fall. I would have been far better off spending my money locally and getting quality plants, bulbs AND good customer service. I wish I would have read the reviews before ordering from this company. I hope someone else can learn from my mistake and avoid doing business with this company.

I ordered over $600 worth of plants in early 2019. I received an email that my order had been received and my credit card was charged in February 2019. In April I had no follow up or delivered order, so I called and emailed, left messages. No response. Again I called and emailed on may 15. I received a response may 20th that my order had shipped. 2 weeks later half my order showed up, 2 plants dead and it took until july to get the remaining order and replacements for those that were dead on arrival(july in Missouri not a successful time to plant anything) 2 rose bushes did fine but never came back up in spring 2020. I emailed and called in April 2020 to request replacement for the warranty Rose's. No response. I emailed and called again may 5, may 20 and june 4. I received a response on june 4 (saying allow 2-3 business days for a response) that my request had been forwarded to the appropriate department (still nothing) and since may 20 when I call their phone rings twice then goes to a busy signal. Research today showed MANY similar complaints.

I had very specific size limitations on purchasing a new stack washer and dryer, and after much searching, the CSR was able to find a Bosch dual unit that would fit into my limited space! The units were shipped out promptly and arrived with no damage. They're being put to good use, and we're still having fun figuring out all the settings. The best part of the deal is - the dryer does not have to be vented! Still don't understand it, but if we clean the heating element periodically, we find traces of lint. Amazing!!!

Delivery driver did not watch what he was doing, and a broke an over hanging tree limb. He did not apologize, or offer to do anything about tree limb. But we really enjoy the Bosch dish washer. Did not appreciate the manner in which rebate was handled. Had to make numerous calls before I got rebate. When it was all said and done, it was not a check but a credit card.

I ordered four faucet sets from them originally and got an email saying one was backordered. I had to have these by a certain date for our builder. I called their number and a human picked up the phone right away. That was such a surprise since I was anticipating long winded prompts from an automated system before I can speak to a human being. I told him to ship out the ones he had and cancel the other one so that I could order it else. Another set was going to arrive at the warehouse the next day so it would delay my complete shipping by a day. To my surprise, it came a day early like I needed it. The price, quality, customer service was so effortless in dealing with this company. I would highly recommend them. The experience was so good I felt like I had to take the time to write a review for them because they deserved it. I would definitely would buy from them again next time!

Ordered a new shower faucet, universal valve, and separate showerhead (total cost $260) on Tuesday, order was shipped on Wednesday, and received it the following Monday. They sent a tracking number, and items were as expected. Absolutely nothing to complain about. Would use them again in a heartbeat.

I had a great overall experience with Comfort First. My order was processed and shipped within 24 hrs. I would buy from them again. Thanks!

I shopped from Comfort1st for the first time and my experience was great! I received the item within 2 days. Great prices, great customer service! I definitely recommend this website!

I was very impressed by their fast shipping and good packing of the product, everything went very well and I plan on making many more orders in the future. A+++

Having received the pair of Dlink lan cards I ordered in only 2 days I felt a rating was definitely due. Well priced product, speedy delivery and I must say the polite, helpfull nature of the contact ive had with this seller is very reshreshing. 10/10

Reading all the reviews on getting charged 14.95 for membership without asking for it. When I placed order in December the asked me if I was interested and explained what it was . I love it! You registered your claim number and send pictures of receipts of stores you shop at and get 5% back. Minimal I get back was $30 so take away the 1495 monthly membership fee I still make 15 bucks. I have gotten back as much as $100. Just going to Walmart, Aldi’s, Lowe’s, and bed bath and beyond. They have so many stores and grocery store. So worth the time to send .

I made an order for 2 red white and blue stars and 2 weeks goes by and it says it was delivered when i called they said it was returned back and they would send me a new ones out... so two weeks goes by and i never recieved them so i called again and now they are out of stock... i asked to talk to there boss because no one can call me never a phone call but they decide to just send me a partial refund so i have to call again to get my money... nothing but problems i wish i didnt waist my time

Uline's range of products usable not only for office but home as well, is incredible. They have everything under the Sun. However, I did have to help them out recently, as they sent me the same catalog twice, whereas, I'd just have preferred a free ream of paper instead, so that fewer trees would be sacrificed.

Horrible shipping service; delivery Monday 02/25 and the driver already called that they will deliver but complained it is too heavy, asked me, if someone can help him unload the products! I end up not getting my products. Then someone called the next day promised to deliver before 5:00 pm, they by noon they left a voicemail they can't do the delivery again. I didn't go to work Monday waiting for the delivery. Basically asked my friend to cancel appointment today to accept the shipment. What a waste of my time! End up cancelling my order and I hope they will credit my money as promised for 2 days. The rest of the department maybe great but shipping/delivery is still the most essential last part of the business.

I purchased a liner and didn’t open it due to incorrect size. They won’t take back the liner and unwilling to work with a customer. This is extremely difficult times for people and they have very little compassion and have poor business practices. I will not return and purchase products from this company.

Ordered a winter pool cover and sent emails and left messages within a day of shipment and have never heard back from anyone!! Now I am stuck with an expensive pool cover that I cannot use!!

I ordered a Whisper Fusion 1400fps .177 w/3 - 9x40. I was charged the price of a 1400 fps. I was sent a 1300 fps but charged the price of a 1400 fps. I have been calling over and over to get a refund but as of this date have not received a refund e-mail.

As always fast service top quality, Tool King is my first choice for tools!

I will start by saying l was very fortunate to have won an awesome swim spas from Spas Direct in December last year (2017) So for anyone who might ne wondering about the many Spas Direct Giveaways... "YES" they are real. We were kept well informed regarding delivery date etc etc and the swim spa arrived in a very well packaged timber crate, bubble wrap and plastic. It was in perfect cosmetic order and now that we have it wired up and filled with water we can say that this "Master Swim Spa" is fantastic... heaps of pressure from the jets, terrific heater and all round just brilliant. We love our swim spa from Spas Direct, Cheers!

I ordered a cover on the 16th and paid in full for it. A couple weeks went by and I received an email asking for exact dimensions. I was in the processing of moving and so it took me maybe another week to call with the dimensions. When I called they had already took it upon themselves to order the wrong dimensions. I spoke with a lady named Lianna Lawson who more less told me I am stuck with it. She will not return any of my 5 phone messages I have left. I have refused delivery and now I'm left with no cover and minus $289.00 in my bank account.. Do not order from this company!

I am very pleased with the Panasonic KX-TG4500B 4 line expandable phone system I purchased recently. The cost was very competitive, the shipping was timely and the product arrived in good shape. I used the two line version (discontinued) for many years and loved it. Though I only have two active lines in my business, this 4 line system works fine and has essentially the same features as the two line version. The portability factor of the cordless phones and the features of the answering/ auto attendant system are the most attractive attributes imo - but this system is feature packed and just works!

I ordered a Siemens S450 Gigaset and extra handset (S45) from this company. I saw the website and placed the order by phone (Nancy was very nice when she took the order.) The extra handset was backordered. When I received the phone, it was very defective. It rang for no apparent reason, the backlight on the keys didn't work, and the speakerphone was so quiet you couldn't hear it unless you held it up to your ear. I emailed and asked if they would take it back. I asked if I could exchange it for a different phone, a Philips. They said "yes". So I asked them to pricematch Amazon's price for the Philips--and no response. So I started a "chat" using their chat client on their website, with Steve Winter. In that conversation, he not only refused to send me a different (or any) replacement phone (saying "I'm not convinced you would like that phone, either, so let's just process the return.") He degraded Amazon by saying that "they probably don't have it in stock anyway" and "They often sell things that they don't really have". (That wasn't the case, btw.) He CHARGED me to return this DEFECTIVE phone--to the tune of nearly 35 dollars (15 as a "charge", plus he added a 10 dollar charge for the "free shipping" of the initial order, plus I had to pay 10 dollars in shipping to get it back to the company). So for a 79 dollar phone, it cost me 35 to return it. When I told him that I found this practice unprofessional, he became very rude. He refused to give me any information about my refund. I sent the phone back, tracked it, and even though it delivered he still refuses to tell me anything about the refund. I emailed again and told him that if he chose to remain evasive about my refund, I'd be forced to report him to the FTC and consumer ratings services such as this. He left me the longest, vilest, most awful message on my machine, and then followed that up with an email saying that I am "incompetent and vicious" and that if I report this, I'm "making a fool of myself". My husband called him to see where/if there was a communication error (I'm a very quiet person) and he treated my husband the same way. After doing some research, this "Sellcom.com" uses a Roxboro, NC address on their website, a Durham, NC address on their invoice, and an Illinois number for their fax. The returns center is in Austin, TX. While Mr. Winter called me from a number registered in Durham, NC, there is no business license for Sellcom.com registered there (as per the BBB). Neither for Roxboro, NC. As directed by the local Police Department, I have placed a "dispute" on my credit card for this transaction. Please, avoid this company. Amazon is a much better deal. I chose this company because they were a few dollars below Amazon, and this site had no negative reviews about them... So, while I "saved" a few dollars, it has cost me 35 MORE and a lot of time and heartache dealing with unprofessionals such as these.

I ordered 16 mouldings at lakewood ca store for laminate floor. They sent only 2 pcs in a week. So I called the store. They told me it was a mistake. Ater 2 weeks they sent me 7pcs more. But the other 7 pcs are still missing. Fedex tracking showed only the label was printed. Nobody follows up. I called the store again and again. Later I returned 3 of them because they were not match to my floor. They received returns but said the corp. check will be mailed in 3=4 weeks. Never heard or experienced that slow services.

I ordered a couple wood transition bars from Lumber Liquidators on May 11th. They assured me they would call when the order arrived at my local store. It is now September 1st and they still have no resolved their error. The order was delivered, but they never told me. Their website claimed the order was still pending-- after a FULL MONTH. That added several months to my home remodel. Then when I finally stopped into the store, they realized they screwed up the order. They said they would fix it and the correct item would arrive in a week. Three weeks later, they finally admitted they shipped the order to the wrong store. A week after that, I finally received the transition bar. When I contacted customer service, they told me they would resolve it. I spoke to "Lucas." I have tried calling Lucas several times, leaving voicemails, with no response. Working with them for a simple item was a nightmare.

Ordered and received an R4 within 3 days!! I am very satisfied with echostore.com and was quite impressed with their speedy delivery! I placed the order for the item late in the day and it was shipped that evening. It was packaged perfectly. I was very pleased with echostore.com and the R4.

I purchased continuous ink system (CIS) for Canon Pixma ip5200 from Echostore. CIS worked for 2 days then printer head clogged. Cleaning did not help. After some time printer showed error code 6502 (need for repair) Canon agreed to exchange printer (fortunately) Echostore representative tried to convince me that CIS is fine and have to work on IP5200. Nevertheless CIS did not work and Echostore failed to resolve the issue by advice or by replacing the product. No response on my request to return the item. Phone is not functional, answering machine is on any time of the day, and nobody retuned my calls.

I've been using Tracfone for probably over a decade on various phones, and I currently have 3 smart phones with their service (1 using Verizon and 2 using AT&T for calls). In the decade I've been using them I've only had 2 problems. The first was when I transferred my minutes from a feature phone to a smart phone and not all of the minutes transferred. Apparently this was due to those minute being bonus minutes (the kind you get when using bonus cards). I believe it did say in their terms of service that bonus minutes don't transfer, so I can't complain too much. The second problem was when I ordered a nano card but received a micro. Minor problem. Other than those issues (and the fact that their web site doesn't always work, such as earlier this evening when I was trying to check my balance), I've been very happy with the service. Calls go through as expected, web browsing and texts work fine, and I'm always deducted the amounts I expect to be deducted. When adding time, which I've done countless times via their web site and by adding pins purchased elsewhere, the correct amounts have always been added. Despite a few hiccups along the way I'm incredibly happy with them overall and will continue using them unless a cheaper alternative comes along.

I ordered one and it seemed OK, but it didn't come with a minutes card. Three phone calls to tech support didn't help. They wouldn't sell me any minutes without the card! The only useful thing I got from them was that I had to pay minutes for tech support if I was using their phone! I spite of all this, I ordered a second phone for my wife. She didn't like it, so I attempted to return it using their 30 day money back guarantee. The tech support person was completely incompetent and I finally gave up and hung up after he told me it would take 70 business days to refund my money! I must be a masochist. And these people claim to be the number 1 prepaid phone service?

I have ordered from Robin Kanta on multiple occasions and will continue to order from them in the future. Their filter prices are the lowest I've found anywhere, and their shipping is prompt, reasonably priced, or even free for orders over $50 (I believe). All items are factory sealed and exactly as ordered. I highly recommend this excellent company and will continue to use them for all my camera filter needs.

I ordered two filters from this web recently. Good price, less than half compared to my local camera stores. Fast shipping, from CA to NC, took about two days. Low shipping fee, only $3.5 for two filters. I will order from this web again and recommend to anyone.

I got served this morning by a Federal process server! Can you believe she is suing me? I did not write all that stuff I referenced, so I can't be held liable. I guess she does live in Bradenton because I have to hire a Federal lawyer in Tampa, any lawyers here said they cannot fight a case in another state. They told me it would be cheaper to pay her than to hire a lawyer there. They also told me truth is only a defense if what was said is true. How do I know what's true or not? I did get my money back on the flavor, but that is not what I being sued for. I'm being sued for "proffering" libel, defamation and something too long for me to spell. Anyway, e-mail me if anyone here gets served too! Maybe we can team up on a lawyer. There are a few names here of people the lawsuit says posted false web stuff. I probably should not list names here. E-Mail me and I will gladly give you the names on this thing listed with me. Let me know! I am not paying her a penny.

Deborah of Mabel White is an author of many books I have bought over the years from Mabel White Home Living. Thanks to Deborah,(who would personally return my calls or e-mails most of the time) - I know how to make soap, lotion, lip balm and many other natural things for my family. I have since started my own all natural skin care line thanks to Mabel White. I could not make such a pure product without her patented Emulsoy which I LOVE LOVE LOVE!! I also follow her work on a monthly basis. Over the last ten years, the Mabel White site never has ads, pop ups or spam and I find that refreshing also. I recently placed an order as I am making a batch of lotion and I am very happy with it. She does have new marketing buzz out about a new book I am buying when Amazon's Kindle posts it and a new RSS feed out - just announced I am subscribing too. The phone number I use that I have had for almost ten years is 941-447-7985. I am HAPPY to prove a purchase I just made to Reseller ratings if need be, because apparently people can get on here to hurt other people for reasons not having to do with real business at all and not have bought a thing. Deborah of Mabel White has been honest and a wonderful vendor to work with.

Ok so we found a tree on the website eztree.com that we really liked so we ordered it.... way back on November 3 2016. Today is November 29th, a week later than our family would be putting our tree up, and we are still getting the runaround. I keep checking my order daily and it's always the same, no shipping info has been assigned. I have emailed several times and the emails are answered with excuses and false hope. So far I have been told that the trees are at the port authority in Virginia awaiting x-ray. This could take two days to a week. That was week one. Week two the response was department of Homeland Security wanted to keep the trees longer, but they will be released by the end of the week. Your shipping info should be assigned by Tuesday . Week three, department if homeland has still not released our trees, the longest they can hold them is Wednesday. We will start shipping them by 11/29. Uh huh sure. I'm so sick of excuses. They have had three weeks. My payment of 249.99 has already been deducted from my account, immediately actually. Now if only they would be as efficient in getting me my tree. If we do not have shipping info with a solid Tracking number by Thursday I am filing a complaint with the better business bureau. I will also be expecting a quick refund since we would like to be able to buy another tree from a reputable place before Christmas arrives. I'll keep you posted on what happens. I'm hoping I will get tracking info today and have a tree that my kids love by the weekend. As for now though I say do not order from here. If that changes I will reconsider my rating.

We ordered a 7ft fiber optic Christmas tree from them on 12/09/2015. We received it 2 days later, After we set it up it was on for about two hours when it shut off completly. The transformer was very hot. We let it cool and tried it again but it would not work. i contacted the company on Friday Dec 11th via e-mail and the got back to me that night and said they would another power supply to us on Mon Dec 14th. i contacted them again on Dec 18th because I had not yet received the item and they e-mailed me back saying that the were sending out another power supply via USPS Priority. It is now Dec 25th and I have still not received anything.

My dealings with Oso Grande got off to a rocky start as I was used to order shipments taking place 24 hours after being placed, however, after I realised that nowhere on their site do they state that as their policy things started to take a turn for the better...During this period of adjustment I did have some trouble with contacting customer service through the phone...! 1st attempt-Instant answer, 2nd and 3rd-Straight to the answering machine, 4th-Selected different option from customer service on phone menu and Instant answer...After calming down during my adjustment period I began using the E-Mail method of contacting customer service and received instant responses to all inquirey's after that!...Not only were they prompt in responding to my E-Mail messages, they were very courteious with their handling of the situation!...Remember, when dealing with an online entity to always check their site for shipping info, that way you can avoid becoming disappointed...Also, keep an open mind and a positive attitude, it helps when times aren't going exactly as you had planned!... Overall I would, and in fact already have, highly recommend this site to others! Once I was able to convey my concerns to their customer service agent they did their utmost to help me out and followed through until I received my shipment! The same day I put my order through @ Oso Grande I also put an order through another knife vendor and it only took 2 days longer for my order to be received from Oso Grande...Not bad considering the way I had worked myself up by not paying attention to their site and not noticing nor looking for shipping info! The quality of the knife purchased from Oso Grande was equal to the quality of the one purchased from the other vendor and price was also equal, however, because of their superb handling of customer service concerns, despite the slow start, they have instantly moved themselves to the top of my list of vendors for my next purchase! Respect earns respect and their respect for me has earned my respect for them both as individuals and a company as a whole! Great job ya'll and God Bless!

I ordered two knives on Friday and it shipped Tuesday. I received it Monday. I contacted customer service Wednesday to see if it had shipped. They responded that it had Tuesday so you might not be notified when your order ships. I am very happy with the knives. Both are CRKT one was the C/K Dragon, Wharncliffe Blade, Satin Finish, PlainEdge and the other was the Folts S.P.E.W Small Pocket Everyday Wharncliffe Fixed Blade. I love the detail of the S.P.E.W, the handle is very nice and the blade is great! The only problem is it is almost to small for me being 6'2" I have big hands but the handle feels good with great traction for how small it is. The Dragon is almost the perfect size, the handle fits like a glove even with how thin it is and the finger space between the sub-hilt and the hilt is just big enough and the texture nice and simple looks good and does not slip. The handle does allow the use of the stabber grip blade forward or reversed, in reversed my fingers sit nicely on the sub-hilt and my thumb rests on a grip panel against the tang. The only fault I see is the blade could be a bit shorter, at 4 1/2" it might not be legal in some jurisdictions and the pommel has about 3/8's more metal than necessary. I am planing on ordering another Dragon very soon.

I found this site while looking for a deal on Eagles Nest Outfitters hammocks, which tend to be quite expensive(but definitely worth it). I love the outdoors and I work at a summer camp, which means my gear gets a lot of wear and tear, so I wanted to get a reliable brand of hammock. ENO is a great brand, and Backcountry Edge had a great deal on ENO stuff. I ordered a DoubleDeluxe ENO for about the same price as a SingleNest. SingleNest hammocks usually run about $60, and typically DoubleDeluxe hammocks are $20-$30 more, but I found it on sale here, so I went ahead and ordered it. I also ordered straps for the hammock, which brought my order total to close to $100. Along with my order, I got a free Backcountry Edge t-shirt, which is now one of my favorite shirts (it is one of the most comfortable shirts I own). The order arrived in the time that they said it would, and it was well packaged with original tags and such. I don't have anything bad to say about Backcountry Edge, and I'll likely be ordering from them again. I am a very satisfied customer. I've had my gear from them for around 7 months now, and it's still working great.

Ordered a hard to find Patagonia large navy blue down sweater jacket on a Wednesday morning before 9 am and it was at my door at noon on Thursday. And the price was lowest of any vendor on the Internet or in stores. Now, compare this with an experience with REI. Two weeks earlier saw same item on their website. Ordered it and received confirmation. Three days later received an email telling me the order was cancelled. No reason, just cancelled. It took a phone call to their customer service to determine the reason, which was out of stock. When asked why it was still on their site, received an apology but no good answer. Perhaps they need to tweak their computer system? Anyway, a fine experience with Backcountry, and thank you Brian, who handpacked the jacket with care.

I attempted to purchase flooring ($2,300) during their one day 48 month financing promotion. I already had a quote obtained via e-mail and applied for credit. I called the local (Tempe) store to process the order. They told me the system was having technical difficulties, and they would get back to me the next morning. I was not called by 10:30AM; I called and was told the problem was still occurring. They could not properly process the T molding I had requested, and would call when the problem was fixed, but I would still get the 48 month financing. The next afternoon I had to call them and was told it might take two more days before the issue was resolved. They were not apologetic, did not present alternatives, and seemed to be annoyed that I called. Later that day I canceled the order and sent a comment to IFloor through the web site. Since then I have heard nothing, until the sales rep tried to sell me on a lesser deal without apologizing for previous failed order. It seems crazy that in this economic environment they would treat potential customers as an annoyance, and use bait and switch tactics.

Ordered flooring and two of the ten boxes arrived broken with the contents scattered about the truck. As per IFloor directions (e-mailed to me at the time of my order) I accepted the ordered and noted the damage on the truckers receipt. We called IFloor and they said they would ship out to more boxes ASAP. We were going to be out of the country so we asked if they could hold the order and ship it at a later date. No problem. The order arrived the day we returned. Great service. Would do business with them again. They never pick-up the damaged product and some of the boards were usable.

I purchased a "North Melbourne" Kangaroos Bomber Jacket size XXL for $90 which was advertised on FaceBook... my order number was #4490... five weeks later I receive a very cheap low quality "Western Bulldogs" Bomber jacket size XXL which is obviously made for a noodle armed Asian male and too small for me to get my forearms into... I am "Completely Un-Satisfied" with my shopping experience with SenSia Store... I feel very deceived and ripped off and I will definitely be giving all the free advertising I can about Sensiastore.com on FaceBook to all my friends and other social media that I can. What outcome do I want from this? All I want is my $90USD + $30USD shipping returned to my Visa account...looking forward to the feedback!

Ordered a bombers jacket on June 27, got confirmation that this jacket was completed and shipped on July 3rd. On July 29th, received another email stating that the order was completed and shipped again with a different tracking number. Tried tracking the product by hitting the "click here" area on the e-mails with no success as it doesn't not work. How can 1 product have been shipped and confirmed 2 times, and have 2 different tracking numbers? I still have not received my jacket either... Not happy with SenSia...

One product I ordered was backordered, so they offered (I accepted) to upgrade to next better version for $10 extra. Shipped on time, products as described, will order from them again.

PV-149 4 port, 120fps caprture card: Works exactly as described. I've had a LOT of trouble w/ cheaper cards from ebay, but this one installs easily w/ the drivers provided (With win XP and Win 7) and performs as it's supposed to. Blue Iris Software: Also works as described. Better than some software @ much higher prices. I can't speak about it's IP cam functions, but works GREAT w/ the PV-149 capture card and w/ every USB webcam I've tried, including the high res, high framerate Sony PS3 Eye cam.

i have been trying to get a refund for over 12 weeks from batterytrader ,they took my money in January although they did not have the battery in stock, i did not ask for a refund till May and i am still waiting. last excuse they were having trouble with the computer servers.

Goods not received as at March 2010. Given run-around on automated phone system so can't speak to anyone ever, won't repay the money, simply given apologies via "My Account" information and advise they are still waiting for goods. Hmmmmmm.....

The items I ordered turned out to require being drop shipped from the manufacturer with a 5 week lead time. This fact was not indicated anywhere on their website however. As well, within hours of being informed that it would take at least 5 weeks for them to be shipped, an email indicating a sale was now in effect offering what would amount to $20 off my order. Their support was unable to apply the sale discount to the order, however they were able to cancel the order. In the end I decided to spend a little more money to receive the products earlier, as the extra cost was not an issue given the time sensitivity of their delivery. However, I could also have made the purchase anew through them to receive the sale discount with minimal effect on shipment date, which given the 5 weeks what is a few more days?

125West.com has outstanding customer service and a unique selection of products to choose from. I purchased a Saeco automatic coffee machine from 125West.com about 5 years ago. I was unsure about making a $600 purchase online, but at the time I found information suggesting 125West had been in business for about 5 years already, so I took the plunge and was very happy that I did; my Saeco machine still does it's job today. Another 5 years later and they are still operating with the same fine customer service they provided back then. I purchase all of my coffee from 125West.com as I love their imported Cafe Beletage. Their website doesn't have a lot of graphics to slow down the loading of the site, which means fast ordering and browsing for the products I want. I have noticed they are starting to add videos to their site for product demonstrations, but they don't interfere with the loading time as I have the choice of playing them or not. I fully recommend 125West.com for anyone looking for a specialty product!

I ordered two removable hard drive drawers from NuGadgets. The web page stated that they were in stock. I received email confirming my order. The next day I received an email stating that my order was cancelled because the products were out of stock and no longer available from the manufacturer. Their web site still shows the exact same product as "in stock." It's the same page I ordered from, only now the price is higher.

I tried ordering 8 little adapters (all together they should weigh less than half a pound) The order total was $5.50 Guess how much the lowest shipping cost was? Yup $27 ground! Twenty Seven Dollars from IL to NY for leas then a pound! (not even brinks charges that much!) SHAME SHAME

This was the second time to order 220 volts phones from them and they were prompt and reliable.

I purchased adapters for trip to Kazakhstan and they accomplished the task without a problem

I’d love it if Customer Service would honor my order. Website was coded for Polished Chrome, I clearly ordered Polished Nickel. No exchange, per customer service. I’m spent almost $2,000 and ordered 80+ pieces of cabinet hardware. I just want them to make these 6 pieces right. I’ve had to revert to the BBB to try and resolve. #cabinetpartscom

I haven't received my order yet so I'm not sure how satisfied I'll be once it's all said and done, but their website and prices are good.

I ordered an accessory for a finish sander and received the item in two days by USPS. The online ordering system is clear and complete. The accessory was a hard-to-find Stikit Conversion Pad for a Makita sander, Woodworker's Hardware item VLRCP017, which is a replacement for 3M Stikit Conversion pad 0511115-00400.

It says on their website that they pride themselves in shipping 99.5% of all orders the same day. Well its been 6 days and I still had not received a tracking number, so I called them... Sounded like I just woke the guy up, he told me it would take a while for him to locate my order information even though I have the order number??? He took my phone number and says he will call me back. I was told to expect my order in no more than 5 days, now we are on day 6 and it looks like it could be another week, I dont have time for this and I WONT be wasting my time with these losers in the future.

I would never order from this company.Took 2 weeks to receive product and when it did not work I needed to explain everything I did with it to explain to them why it did not work.They finally gave me a return # and sent item back item.When I did not receive a credit after 3 weeks I needed to give them the shipping # from post office which I did not have.They said it will take next billing cycle to get the money back if in fact it was returned to them since I could not prove I sent actually sent it back.WARNING DO NOT BUY ANYTHING FROM THESE PEOPLE.

I ordered a Samsung filter for my fridge. Received a TV bulb when called to ask about this They wanted me to place the order again and mail the bulb back AT my expense. After much auguring on the phone I asked for a refund and told them to send label if they wanted it back. Awful service will never order again from them. Stay clear .

The order, albeit a small one, was delivered next day. Thats right - next day! And it was free shipping! This is outstanding and I highly recommend on this basis.

I ordered item from keenzo a ny based company,paid nys sales tax,only ordered from them to save shipping time as price was considerably higher than other companys further from me.Over a week later no parts(ups inside nys is one buisness day!I look at bank statement they took payment same day ordered. I call keezo several times at 10:30 est.they finally answer phone and promptly tell me my item is in oregon and hasnt shipped,i said thats uneceptable and ask for refund they denied me a refund.I could have ordered same item from west coast with overnite shipping for a few bucks more and had a week ago.SO ITS BUYER BEWARE this company isnt a stocking dealer i believe they used my money to buy item then ship to me possibly because of cash flow shortage.

I ordered two in stock mirrors for my bathroom. The date to be shipped was 5/22/09. When they still had not shipped them on the date stated I emailed them-twice. The second time I received an email saying they are on back order and not due until June. They had to know this when I ordered. Bad business!!!! A quick email would have helped back on the 5th.

I ordered two outdoor ceiling fans. Transaction and shipping was pretty much flawless. Got the Fed Ex tracking number a day or two late, when they were basically being delivered. Would definitely order again.

I will say that browsing the website can be slow-going so it is best to know the make and model you are looking for prior. Order process was very simple otherwise. The chair arrived the next day and it was the exact item I ordered and it works like a champ. I did a lot of shopping around and this place had the same selection, if not better, and the lowest prices of any site that I came across. For Real! Even lower than Wal-Mart! Give it a whirl...

I first ordered from OfficeWorld because they had by far the best deal on the printer I was shopping for. It was after the tsunami, and there was some correspondence back and forth about availability: real people, with real names, writing real correspondence, regarding me as a partner in the transaction. I looked them up, and lo and behold, they are in Eugene, Oregon, just down the freeway from my home in Portland. Free shipping, personal, flawless service, and a local company employing people in my economic watershed: one very loyal customer.

Recieved in 1 week what a couple local suppliers said would take 2-4 weeks to get from the factory. On top of this, the local suppliers were quoting us almost twice as much as ASIHome was quoting us. So we got better pricing and service. We will definately use ASI again.

I've placed two orders with ASIHome now and have had an overall positive experience. Their prices are great, service good, and they are even active in online z-wave community forums that help DIYers like me. My first experience was disappointing due to the length of shipping (my order took over 3 weeks to get to me), but since then I've noticed they have started clearly stating shipping times for each product on the site, so this shouldn't be an issue, or at least a surprise anymore. For my second order with them I purchased a handful of items which were all listed as in-stock. These all shipped within 24 hours of my order. All things considered, I definitely recommend them with the only caveat being to double check the stock level and shipping status of each item if you need it in a timely manner.

I ordered the product on Tuesday, best price I was able to find on the web for the item. Free shipping had it to my door in perfect shape on Friday. Good Price, good service - what more can you ask for? I would order from these folks again.

I purchased 100 dvds and cds manufactured by Taiyo Yuden. Firts , I told the girl who took the order they were for a home CD burner. Second, I tried to use them and they did not work. Third, Teac said I needed a CD that had music on it. Fourth, Ron was aware of that and sent me some samples. Fifth, the girl told me they get something like 1,000 in a box and package them themselves since I had FINGERPRINTS on both sets of discs. Today Ron said they could not take the unused CDs back even though he said originally I could send them back. Also, the story now changes that they are packaged by Taiyo Yuden and sent about 600 (6 sets) already seales to Mega Mall (Ask Bart). Ron cannot believe I had fingerprints on them, which I already stated back when I thought he was going to exchange. He specifically said it because I remember the conversation clearly. That was the entire purpose of calling them. Why would I buy from somebody who just lied and ripped me off when I would rather give my hard earned money to somebody else? I would take caution when you deal with people who lie. It is called deceit in legal terms and the real world. Businesses are doing it more an more, and don't think as time goes on they will not do it more. I will file a complaint with the Att General in Ohio!

I ordered a Framburg chandelier from ATG Stores on 3/22/2011. My debit card was charged the full amount of my purchase ($596.00)on 3/24/2011. My order was confirmed as available. However, I was notified on 3/25/2011 that my order was back ordered with an expected ship date of 4/30/2011.The ship date was amended to 5/5/2011 on 4/29/2011. On 5/10/2011 I was informed that my ship date was to be on 5/13/2011. The next delay was communicated to me on 5/23/2011. The new ship date was to be on 5/26/2011. You guessed it on 5/26/2011 I was informed of my new ship date of 5/31/2011. On 5/27/2011 was sent an e-mail with my scheduled freight pick up date, however, on 5/31/2011 I was informed that there would be a further shipping delay. I called the company and requested a cancellation of the order. My customer service representative told me that it could not be cancelled because it had been shipped. I requested a cancellation because I had been informed that it had not shipped. Antoine said he would place me on hold at check with the manufacturer. I held for over 21 minutes and was hung up on. I called back and spoke with Michelle who said she would check initiate the cancellation but that it would require 3-5 days to ascertain whether or not the item had shipped before I would receive a credit.I asked to be connected with a supervisor and commenced to be placed on hold while one was located. After 30 minutes I was disconnected. I called back and spoke with Mike. He informed me that a cancellation request had been initiated but that it would be 3-5 days for the manufacturers certification and then an additional 8 days before my account would be credited. I said that was unacceptable because everyone had already verified that the chandelier had not shipped asked for a supervisor or an address for the company, a legal representative or company officer. Mike gave me a false address for the company and while starting to give me names for the company or CEO hung up on me in mid-sentence. Much of our shopping is done on the internet and I am shocked by the behavior exhibited by this company. In my experience most reputable companies do not charge my account until they are ready to perform. Although I did not expect to speak directly to MR. Gary Rubens,CEO or Mr. Brad Halbach, VP-Operations, I sincerely believed that someone, at some level of responsibility, would be able to address to my concerns. Since that does not seem to be possible, I will begin on the first day of June,2011 to make complaints to any and all state and federal government agencies which regulate commerce in Washington and Missouri because I feel that I am being willfully deceived by Allied Trade Group.

I ordered two floor lamps from this company. They arrived damaged. I used their online chat service to process a return. They told me to package them up the way they arrived, issued a return number, and told me that I would be hearing from them in about a week with the date for pickup. Over a week went by and I had not heard from them so I sent a message asking when they would be picked up and was told that the manufacturer wanted proof of the damage and insisted that I take photos. I had already packed them securely, which was no simple matter since the packing was complicated. I told them that this was an unfair burden, since I had already received authorization for a return and was not told to take photos originally, which I would have done while the lamps were out of the boxes. Then the great customer service took a downward spiral to the point that I realized that I was going nowhere with them. It was at that point that I filed a complaint with my credit card company where the issue is still in investigation. Buyer beware about this company!

I ordered Two pillow shams King size I received one. Only one. When I called about the other they told me that it was out of stock forever. They never emailed me to tell me this news, plus if I return it I will be charged $9.00 dollers. Horrible company

I purchased a quilt set from The Linen Source that arrived at my house the day it went on sale for 25% off with free shipping. For the purchase of the set, the discount would save me over $70. I called their customer service to see if they would give me a credit in lieu of sending the bedding back and re-ordering it to get the discount. After talking to 2 supervisors, I was told I had to send everything back and re-order to get the discount. How absurd it that? I do not recommend the Linen Source.

very quick delivery ordered at 2.45pm received next day at 8.05 am, not bad at all in my opinion

I have ordered my stuff on sunday, 27th of june, today is the 2nd of july, and it is not delivered yet.

I placed an order on August 30. I have received a used and scratched laser sight, instead of a brand new one. Even the box looked worn. I sent it back, and they promised me to send a new one. 25 days later, I have not received anything, not even a call or e-mail with an excuse, I asked for the refund and still didn't get anything, so I decided to open a dispute on this transaction. Do not expect any tracking numbers or confirmations, apparently they do not know what it is and how it works. My e-mails to them are coming back. Do not buy, not recommended, you can find the same products on E-Bay or some decent websites.

Ordered a ATN Silver Eye Day Mini-Monocular from this seller on 9/9/06. I never received the item. Seller failed to respond to three e-mails. Finally called them on the telephone on 10/9/06. The person answering indicated that I would receive a refund. No apology offered. As of this date (10/19/06) I still haven't received the refund.

This reviewer is insulted and disrespected to find that not only was there no instruction or guide included to avoid the potential destruction of the pen when removing its fill tank but did not even provide directions for using an unusually shaped cartridge. An email was sent with proper and specific information that was ignored. A second letter was sent to Levenger Customer 'Disservice.' This time, they acknowledged the pen. However, they disregarded the portion of the question about the insertion of cartridges. Much time was wasted. Time is money. I am hard-pressed to consider that I might make a purchase from Levenger again, considering their prices. They want to make their customer service "Legendary." At this time, it seems to be mythology.

In August 2008, I paid $180 for a futon from Futon Planet for occasional use in my RV. I used the futon for two days in 2008 and just over two weeks in 2009. After only one week of use in 2008, I noticed that the futon had developed a permanent depression where I was sleeping, with no resiliance left. I have used futons before and never had seen them deteriorate in this way. I called customer service at Futon Planet and spoke to a customer service representative, her supervisor, and, ultimately, to the owner of Futon Planet. I got the same story from each person -- that I had bought the low-end futon, designed for "occasional use," and should have expected it to deteriorate in this way. Although the futon was less than a year old and still technically under warranty, I was told it could not be returned, and there would be not refund of any kind. The bottom line is that I got approximately 7 days of acceptable sleep out of the futon, which comes to over $20 per night. Futon Planet should not market a futon of this low quality, even as a low-end product, and I do not recommend doing business with the company.

I've been using my futon for about a week now and I just have to say that the quality and comfort far exceeded my expectations. The sales staff was knowledgable and very helpful. I took their advice and upgraded my mattress which I think made all the difference.

Last year my neighbor cleaned his roof with the roof cleaner ox 3000 from cleanertoday and his roof looked so much better that I decided to clean my roof mold with the roof cleaner ox 4500 (my house is bigger). I found the cleanertoday pricing better than any other roof cleaning company and they shipped fast. My roof is cleaner now and I recommend their products.

I ordered the roof cleaner on monday and was happy to see it arrived 2 days later on Wed afternoon. The package contained the cleaner, my invoice, and detailed instructions. Over the weekend John put the cleaner on (he was skeptical about it working). When he finished cleaning both of us were shocked at how well it worked. The roof was much cleaner than before. We appreciated that this product worked better than they said it would and it got here so quickly. We have suggested the roof cleaner to our neighbors (they now are the ones with ugly roofs).

Took 4 weeks to mail a camera battery, and even then it was only sent after a phone call and an upcharge for UPS shipping.

Camera manufacturers' extraordinarily inflated battery prices have bred a dirty market in cheap impostor batteries, flourishing online. There are hundreds of these fakes on Amazon.com alone, shipping from no published addresses and fronted by disposable Gmail accounts. Amazon just looks the other way, raking in commissions on spurious claims and doctored ratings by battery scam artists who say their products are good-as, if not better-than, OEM voltage and amp hours. I know. I'm an investigative journalist and videographer who's been burned more than once. When I needed a half dozen of the heftiest camera batteries in the NP-F class to power a newly-acquired lighting kit, I looked for a name I could trust. For years, I've relied solely on Duracell whose batteries have never failed to live up to their specs. DuracellDirect.com caught my eye. But as of this writing, Duracell has yet to release its best of class, the F970s, in the United States though they are available in the UK. London-based DuracellDirect came to my rescue, shipping the batteries I needed from their London facility via DHL Express in time for a video shoot already in production — customer service that's all too rare in online retailing and offering engineer input on the performance I was likely to achieve using the Duracell version. Not only were Duracell's batteries far less expensive than Sony's, they're built to outperform. These Duracell NP-F970s provide 7800mAh compared to Sony's 6300mAH. The breeding shows. I can keep an LED video light lit at full output longer than four hours on a pair of them while freeing myself from worries about on-location lighting failures — or whether they'll still be working a month from now. Duracell's 3-year warranty shames the hit-and-run frauds. Duracell demands rigid standards from this reseller, and the fact that DuracellDirect has recently taken over online distribution of Duracell products in the United States is great news. They've been handling Duracell batteries in the European market for 13 years and while there were apparently issues with DuracellDirect.com's previous operators, this experience and the outstanding performance of its new management team has made the site my go-to source for camera and lighting portable power.

Terrible company They charge fortune for the shipping and then include what looks like free return label but only later I realise they have deducted £9 from my refund I don’t remember seeing this on the return label ,as I would if kept an item Over all I paid £5 shipping fee and £9 return fee for £19 top Awful