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I found this site while looking for a deal on Eagles Nest Outfitters hammocks, which tend to be quite expensive(but definitely worth it). I love the outdoors and I work at a summer camp, which means my gear gets a lot of wear and tear, so I wanted to get a reliable brand of hammock. ENO is a great brand, and Backcountry Edge had a great deal on ENO stuff. I ordered a DoubleDeluxe ENO for about the same price as a SingleNest. SingleNest hammocks usually run about $60, and typically DoubleDeluxe hammocks are $20-$30 more, but I found it on sale here, so I went ahead and ordered it. I also ordered straps for the hammock, which brought my order total to close to $100. Along with my order, I got a free Backcountry Edge t-shirt, which is now one of my favorite shirts (it is one of the most comfortable shirts I own). The order arrived in the time that they said it would, and it was well packaged with original tags and such. I don't have anything bad to say about Backcountry Edge, and I'll likely be ordering from them again. I am a very satisfied customer. I've had my gear from them for around 7 months now, and it's still working great.

Ordered a hard to find Patagonia large navy blue down sweater jacket on a Wednesday morning before 9 am and it was at my door at noon on Thursday. And the price was lowest of any vendor on the Internet or in stores. Now, compare this with an experience with REI. Two weeks earlier saw same item on their website. Ordered it and received confirmation. Three days later received an email telling me the order was cancelled. No reason, just cancelled. It took a phone call to their customer service to determine the reason, which was out of stock. When asked why it was still on their site, received an apology but no good answer. Perhaps they need to tweak their computer system? Anyway, a fine experience with Backcountry, and thank you Brian, who handpacked the jacket with care.

Purchased a new 1993 IBM keyboard. It arrived quickly (three business days) and was exactly what I ordered. The keyboard worked perfectly even though it had been sitting in its original packaging for 13 years. The web site had lots of detailed information about keyboards. It is a unique web site. I would have no reservations about buying something from Clickykeyboards.com again.

I bought from another store an adapter to connect a PS/2 keyboard to a USB port. It didn't work. Clickykeyboards explained that it wouldn't work and why. I ordered an adapter from them and it came reasonably quickly.

Great prices. What I wanted was out of stock so I chose a similar product, that was the only issue I had. I wish the product I really wanted had shown out of stock rather than in stock so I new ahead of time.

The serenity prayer Zippo lighter I receieved has horrible engraving. The prayer is totally illegible and seams like it will be rubbed smooth in no time. I had 3 friends over the day it came and NONE OF US COULD READ IT. If I didn't know what it was supposed to say. I would have thought I got the wrong item. I have never been so dissatisfied & disappointed

Order was placed on 12/17 - received a confirmation email of order but nothing since (including not having received the order). When ordering online it's helpful to get an e-mail when the product has been sent. I don't know the current status of the order - due to this, the purchasing experience is rated as low. I tried to get a status via the confirmation e-mail (contact info, automatic link to the website etc.) but couldn't find anything. I also couldn't find a site to check by searching online... the unknown with the order is uncomfortable...

I needed to purchase a replacement battery pack for an old Dell laptop that my pup chewed through. I received an order confirmation soon after the purchase and it arrived shortly after that. The price was much lower than Dell was charging and the unit has been working flawlessly for 2 months now.

I made my first order with Drs. Foster and Smith about 2 years ago. I had seen their catalogue before and thought we'd give them a shot to fill our heartworm medication prescription. Their prices are typically a good chunk lower than my vet's office, so this is great. Still, I only order from them once or twice a year for prescriptions or if they have a good deal going on. While the products received are as expected and good quality, actually getting them is something else altogether. If you mail in your prescription, there is no confirmation to let you know it was received and it takes several days (7-10) for them to process it. There is no notification of shipping either. So you are either waiting for a couple weeks asking yourself "What's going on?" OR you are calling and asking one of the reps. Thankfully, an actual person will answer when you call, but who knows if they'll have answers. I've had to call 2 and 3 times to follow up on orders. Sometimes my order is delivered and sometimes its cancelled without notice or reason. AND if you ordered other items with your prescription order, but your script can't/hasn't been processed, they will not ship your other items separately. They also refuse to ship to my home address. They say its not a real address, despite my successfully receiving mail and packages for the last 32 years. I feel better non-urgent ordering items because eventually they do figure out the everyday orders. Its the prescriptions that equate to trouble. Unfortunately, they are really only competitive when it comes to prescriptions. Otherwise, no one can beat Chewy.com for food, treats, etc.

I found Drs. Foster and Smith very helpful for some common pet care subjects. However, I do think the senior pet supplement selection was rather bleak. Neutricks is my favorite for my dog: www.neutricks.com

i have been trying to get a refund for over 12 weeks from batterytrader ,they took my money in January although they did not have the battery in stock, i did not ask for a refund till May and i am still waiting. last excuse they were having trouble with the computer servers.

Goods not received as at March 2010. Given run-around on automated phone system so can't speak to anyone ever, won't repay the money, simply given apologies via "My Account" information and advise they are still waiting for goods. Hmmmmmm.....

I have not received my order yet and it's paid for and 10 days later It's MIA! :-(

I have been doing business with Kalyx for more than 10 years and have always been pleased with their service. I have never had any problems with any of their herbal products.

The items I ordered turned out to require being drop shipped from the manufacturer with a 5 week lead time. This fact was not indicated anywhere on their website however. As well, within hours of being informed that it would take at least 5 weeks for them to be shipped, an email indicating a sale was now in effect offering what would amount to $20 off my order. Their support was unable to apply the sale discount to the order, however they were able to cancel the order. In the end I decided to spend a little more money to receive the products earlier, as the extra cost was not an issue given the time sensitivity of their delivery. However, I could also have made the purchase anew through them to receive the sale discount with minimal effect on shipment date, which given the 5 weeks what is a few more days?

125West.com has outstanding customer service and a unique selection of products to choose from. I purchased a Saeco automatic coffee machine from 125West.com about 5 years ago. I was unsure about making a $600 purchase online, but at the time I found information suggesting 125West had been in business for about 5 years already, so I took the plunge and was very happy that I did; my Saeco machine still does it's job today. Another 5 years later and they are still operating with the same fine customer service they provided back then. I purchase all of my coffee from 125West.com as I love their imported Cafe Beletage. Their website doesn't have a lot of graphics to slow down the loading of the site, which means fast ordering and browsing for the products I want. I have noticed they are starting to add videos to their site for product demonstrations, but they don't interfere with the loading time as I have the choice of playing them or not. I fully recommend 125West.com for anyone looking for a specialty product!

I placed an order on 12/16, for an item that was supposedly in stock. I opted for the more expensive 3 Day Select shipping, to insure that my item would arrive in time for Christmas. Airbomb.com is in San Diego, and I live in Northern Calif., so getting the item to me in time should not have been a problem. The item never arrived. On Xmas Day, I sent an email, ordering them to cancel the order. Today(12/27) they sent me an email, advising me that my order had been completed and shipped. I had to call them to stop shipment. Good pricing is meaningless if they can't fill the order in a timely manner. Non-existent customer service. Don't buy here.

Over 1 month to ship. -zero- communication. Ridiculous shipping costs for two tiny parts that weight a few ounces. Done shopping with Airbomb.

The order, albeit a small one, was delivered next day. Thats right - next day! And it was free shipping! This is outstanding and I highly recommend on this basis.

I ordered item from keenzo a ny based company,paid nys sales tax,only ordered from them to save shipping time as price was considerably higher than other companys further from me.Over a week later no parts(ups inside nys is one buisness day!I look at bank statement they took payment same day ordered. I call keezo several times at 10:30 est.they finally answer phone and promptly tell me my item is in oregon and hasnt shipped,i said thats uneceptable and ask for refund they denied me a refund.I could have ordered same item from west coast with overnite shipping for a few bucks more and had a week ago.SO ITS BUYER BEWARE this company isnt a stocking dealer i believe they used my money to buy item then ship to me possibly because of cash flow shortage.

A three because they sold me a sleeping bag that was from over three years ago at almost full price and it should have sold for 100 dollars less. But, what are you gonna do. They need to make a buck too.

Mountain Sports has one of the best prices online and they ship orders of over $50 for free. My experience with this company is nothing short of amazing - their customer service is top notch. Their willingness to assist and satisfy their customer (particularly this customer) is something scarce in this age of impersonal online transactions. When my package was erroneously routed to a different address by the shipping company, Mountain Sports (Internet Team) responded to my email inquiry within the hour I sent my correspondence with them - that is "prompt" in its very definition. The matter was resolved and couldn't be more happier with their service. I can highly recommend this company without hesitation or reservation. Thanks Mountain Sports!

I placed my order on 3/20/11 for a clearance North Face fleece jacket and got it on 3/25. I was hesitant because of the reviews, so I decided to pay through paypal just in case I had any issues. But no issues at all and I couldn't be happier with my experience!

I ordered a backpack on December 14th and paid for rush shipping and it didn't arrive until December 20th - after I'd left for an international trip. I repeatedly called customer services representatives throughout the week of December 14th asking where the backpack was and the blame was entirely put on the US Postal Service. They are the third party involved, Rocky Mountain Trail is whom I ordered from and whom I was relying on for the product to arrive and that didn't happen. I was left hunting through San Francisco for a backpack large enough to last me a month abroad, 18 hours before my flight. This not only was disastrous, but ended up being more expensive than the backpack I ordered through RMT. They have issued a shipping refund, but that's it. To say I'm disappointed in the customer service provided by Rocky Mountain Trail is an understatement.

Very happy with the 3 watt flashlight, 3 watt headlight, and 4-in-1 pen. All items arrived in 8 days. I will do business with ledshoppe again.

Ordered A 2 flashlights, 2 pen/flashlight/laser combos and rechargable batteries. Turned out that 1 flashlight was defective, the other 3 led flashlight stopped working after a day and one of the pens didn't work as well. Sounds horrible, and I felt horrible since my previous experiences with oversea companies were pretty terrible. So I sent an e-mail explaining the situation and to my surprise, I was credited back the full purchase amount! Simply amazed. I will try ordering from them again and see if my order was just a fluke. I believe good customer service should be rewarded. *Edit As promised, I did order from them again. This time, I ordered a 3 watt flashlight, a multi-card reader and a bluetooth adapter. Glad to say that I haven't had problems with any of them. My only complaint is that shipping takes a little longer than a week since the company is based in Asia, but then again... being free more than makes it up for me.

I ordered a Framburg chandelier from ATG Stores on 3/22/2011. My debit card was charged the full amount of my purchase ($596.00)on 3/24/2011. My order was confirmed as available. However, I was notified on 3/25/2011 that my order was back ordered with an expected ship date of 4/30/2011.The ship date was amended to 5/5/2011 on 4/29/2011. On 5/10/2011 I was informed that my ship date was to be on 5/13/2011. The next delay was communicated to me on 5/23/2011. The new ship date was to be on 5/26/2011. You guessed it on 5/26/2011 I was informed of my new ship date of 5/31/2011. On 5/27/2011 was sent an e-mail with my scheduled freight pick up date, however, on 5/31/2011 I was informed that there would be a further shipping delay. I called the company and requested a cancellation of the order. My customer service representative told me that it could not be cancelled because it had been shipped. I requested a cancellation because I had been informed that it had not shipped. Antoine said he would place me on hold at check with the manufacturer. I held for over 21 minutes and was hung up on. I called back and spoke with Michelle who said she would check initiate the cancellation but that it would require 3-5 days to ascertain whether or not the item had shipped before I would receive a credit.I asked to be connected with a supervisor and commenced to be placed on hold while one was located. After 30 minutes I was disconnected. I called back and spoke with Mike. He informed me that a cancellation request had been initiated but that it would be 3-5 days for the manufacturers certification and then an additional 8 days before my account would be credited. I said that was unacceptable because everyone had already verified that the chandelier had not shipped asked for a supervisor or an address for the company, a legal representative or company officer. Mike gave me a false address for the company and while starting to give me names for the company or CEO hung up on me in mid-sentence. Much of our shopping is done on the internet and I am shocked by the behavior exhibited by this company. In my experience most reputable companies do not charge my account until they are ready to perform. Although I did not expect to speak directly to MR. Gary Rubens,CEO or Mr. Brad Halbach, VP-Operations, I sincerely believed that someone, at some level of responsibility, would be able to address to my concerns. Since that does not seem to be possible, I will begin on the first day of June,2011 to make complaints to any and all state and federal government agencies which regulate commerce in Washington and Missouri because I feel that I am being willfully deceived by Allied Trade Group.

I ordered two floor lamps from this company. They arrived damaged. I used their online chat service to process a return. They told me to package them up the way they arrived, issued a return number, and told me that I would be hearing from them in about a week with the date for pickup. Over a week went by and I had not heard from them so I sent a message asking when they would be picked up and was told that the manufacturer wanted proof of the damage and insisted that I take photos. I had already packed them securely, which was no simple matter since the packing was complicated. I told them that this was an unfair burden, since I had already received authorization for a return and was not told to take photos originally, which I would have done while the lamps were out of the boxes. Then the great customer service took a downward spiral to the point that I realized that I was going nowhere with them. It was at that point that I filed a complaint with my credit card company where the issue is still in investigation. Buyer beware about this company!

Ordered on April 8, 2017 and haven't gotten a response to either numerous emails or voice mails. In fact I called yesterday and their mail box is full and couldn't leave another message.

I ordered 3 #10 cans of Mountain House cottage cheese on their website. Being a savy consumer, I stipulated "New Stock Only. No Dented Cans". When the order arrived and was opened I discovered the product was already 5 years old. I immeadiately telephoned the company. I left 5 voice mail messages and sent 2 emails during their published regular business hours. No response. I finally talked to someone and was told that the 5 year old product is the "newest product they have". I was told they would "consider" refunding me if I paid return shipping to them. I flat refused. They sent the 5 year old product in bad faith. They knew I did not want 5 year old product. I have contested the charges with my credit card company. I have informed the company they may have their 5 year old product back if they will send a paid shipping label.

They shipped the order to the wrong address (they had one digit of the house number incorrect) and wound't take the time to call the local UPS hub to change the address. They said they would take care of it and what that meant that they would re-ship when they received the order back. I received the order 3 weeks later.

First of all, MidwayUSA had everything I was looking for. I recently bought a new Ruger SR9, Semi-Auto, and was having a hard time finding extra 9mm x 17 Rd. Magazines, a Tactical Grip Glove, and Chamber safety flags. MidwayUSA had everything I needed and at a fair price, considering no other supplier had them and if they did they were out of stock and would have cost more. Customer Service staff was very friendly and helpful placing my order and Delivery was on time at a reasonable shipping cost. They also have a great holster buying guide to help you find the just the right holster for your handgun, with several styles and options. Again, I couldn't find anyplace that could help me find a holster that would fit my Ruger. The best they could do is direct me the holster section of their catalog, only to find hundreds of holsters and I had to sort through all of them and try to find the right one, but I do have a life to live and did not want to spend hours looking a holsters that won't work for me. By the way, I recently ordered that holster that I did find and I'm waiting for delivery. I would and have recommended MidwayUSA to several of my shooting buddies. If anyone was looking for just the right shooting accessory, holster, gun parts or Ammunition, MidwayUSA is the place to go.

I thought I'd done my research and made a purchase that I wound up being disappointed in. Called Scuba.com and got an instructor named Bob. He gladly took the item back and after a few questions about me and my diving recommended an item that cost slightly less and is exactly what I hoped the first item would be. He explained why he felt it would be better clearly and pointed out features for me to look for. His advice was spot on! If you want to be sold gear call the other guys. If you want expert advice and a friendly attitude call Scuba.com and ask for Bob.

I purchased two strobe batteries and a battery charger for the strobes. I waited several weeks with No updates on when the equipment will be shipped.I received the strobes and they said the manufacture stop making the battery charger. I them told them the strobes batteries are useless without a way to charge them and they said that make sense and they would contact the manufacture and get back to me. I have called and sent them emails and they have not returned any of my requests for the past two weeks. I contacted a more customer oriented dive shop and I received the battery charger within a couple of days.

I purchased hundreds 3M masks with them and called the custom service for cancellation. The custom service confirmed cancellation for me on phone. The company called me back to inform me the product will be available soon. I double checked with them that I want to cancel all my orders. Several days later I received email from them that my products will be shipping out in the future. Called my bank and they suggest a cancellation document. Call the company again for cancellation email or cancellation confirmation number, didn't get email or confirmation number.

7 days after I placed order, no shipment has been made. I kept calling them everyday, they kept giving wrong information. Most people speak English nobody understands. DO NOT use their service. go else where.

Since this little note was printed on page 16 of my latest Herringtong Catalog: ""As the welfare-state mentality stifles economic growth, and dampens demand (think Greek riots!) - Wenger has asked us to move its excess inventory at substantial savings...signed, Lee Harrington" You have lost every cent of my business. What a horrible company.

I ordered a wallet for about $77 and never received it. Both the customer service line and order lines have been disconnected. I can't believe these gypsies have stolen my money and now I have to contact the Better Business Bureau. What a pain in the ****!

this site steel your money. ware marked as in stock, are not in stock. after 8 days of no communication until the opening of the case via paypal kaidomain offered a refund. I have no experience with this kind of fraudulent business and naively waited for the kaidomain to give me a refund, but I missed the time to escalate the dispute through paypal (thx paypal great rules). then the seller stopped communicating with me and didn’t give me the money back. Avoid them – kaidomain only steel your money.”

This has go be the worst service i have seen from a website i put an order in on feb. 2 and they shipped it out on feb.23 i asked for a refund before they shipped it but did not email me back and still sent it PLEASE STAY AWAY FROM THIS WEBSITE

Took 4 weeks to mail a camera battery, and even then it was only sent after a phone call and an upcharge for UPS shipping.

Camera manufacturers' extraordinarily inflated battery prices have bred a dirty market in cheap impostor batteries, flourishing online. There are hundreds of these fakes on Amazon.com alone, shipping from no published addresses and fronted by disposable Gmail accounts. Amazon just looks the other way, raking in commissions on spurious claims and doctored ratings by battery scam artists who say their products are good-as, if not better-than, OEM voltage and amp hours. I know. I'm an investigative journalist and videographer who's been burned more than once. When I needed a half dozen of the heftiest camera batteries in the NP-F class to power a newly-acquired lighting kit, I looked for a name I could trust. For years, I've relied solely on Duracell whose batteries have never failed to live up to their specs. DuracellDirect.com caught my eye. But as of this writing, Duracell has yet to release its best of class, the F970s, in the United States though they are available in the UK. London-based DuracellDirect came to my rescue, shipping the batteries I needed from their London facility via DHL Express in time for a video shoot already in production — customer service that's all too rare in online retailing and offering engineer input on the performance I was likely to achieve using the Duracell version. Not only were Duracell's batteries far less expensive than Sony's, they're built to outperform. These Duracell NP-F970s provide 7800mAh compared to Sony's 6300mAH. The breeding shows. I can keep an LED video light lit at full output longer than four hours on a pair of them while freeing myself from worries about on-location lighting failures — or whether they'll still be working a month from now. Duracell's 3-year warranty shames the hit-and-run frauds. Duracell demands rigid standards from this reseller, and the fact that DuracellDirect has recently taken over online distribution of Duracell products in the United States is great news. They've been handling Duracell batteries in the European market for 13 years and while there were apparently issues with DuracellDirect.com's previous operators, this experience and the outstanding performance of its new management team has made the site my go-to source for camera and lighting portable power.

Blog di viaggi che fornisce informazioni e consigli ai viaggiatori su località ed eventi, in tipico stile da copywriter, ma in realtà le info sono spesso inesatte: ad esempio ho notato che nel loro articolo riguardante un dato festival (nos Alive), vengono fornite informazioni errate come il fatto che il festival dura 3 giorni e vengono elencati anche meno palchi di quanti ce ne sono veramente

Found this website years ago and it went straight to my bookmarks immediately. Here, I founbd a galore of useful info for colorful traveling. And who doesn't want to be in the right time, in the right place while trying something new? What an adorable feeling!

On December 20th, I ordered several knives from this company. Total amount $131.00 with shipping. As of this writing I still haven\'t received my order. I have left several voice mails on their order line as they don\'t answer their phones. All you can do is leave a message. I have left a message to the owner Jason Saakes and no response from him either. I sent several emails in regards to this problem and they have never been answered. My bank account was debited for the money on 12/21/2010. I would like my knives or a refund.

I’ve placed the order on Monday, July 20, 2009 (Order ID 156506) and today is December 25, 2009. It is more than 5 month; I still haven’t received my order.

Another art supply online retailer with some of the lowest prices I've seen. One of the items in my order was out of stock with 7/6 listed as the date of receiving new stock. An email was sent informing me of this and gave me the option to cancel the order for that item or the whole order. There was also a shipping choice to ship all items when available or ship separately depending on availability (more expensive). Eventually the whole order was shipped around mid-July, so there was some delay but it arrived in fine packaging with nothing damaged.

HORRIBLE!!!... Signed up for membership. Ordered some goods. Half were not in stock, so my order amounted to a few paintbrushes. Tallied my order... Shipping to Hawaii? Only through UPS or FedEx online they said after signing on. Shipping cost? $100 shipping charge for $100 order. Backed out and called them.. Sorry, we only use UPS and FedEx when ordering online. Decided that day to ancel my membership. Have they returned my emails, phone calls, responded??? No. Worst customer service I've come across in years!!

I would like to caution people that by buying from this company, they are agreeing to a monthly membership fee of $14.95. If you order your movie in a hurry and do not notice what you are agreeing to, they will start billing your credit card and you will have a hard time getting the charges reversed. Also, from reading other reviews, it seems they don't even ship movies. They just cancel your order, and then start charging you monthly fees. Beware!!!

I discovered from my credit card statement a charge of $19.95 for membership that I was automatically enrolled into without prior authorization or approval. The company has refused a refund of the membership charge. Very deceptive. I have filed a complaint with the credit card company as well as the Internet Crime Complaint Center. The DVD I ordered did arrive albeit late because it was supposedly out of stock.

Andreas has been wonderful. We paid our deposit in January and looked forward to a lovely time in Deia durning April. Andreas kept us up to date with the situation in Deia. Before travel became an issue he reassured us. Spain, then the UK, introduce travle bands. Andreas spoke with the owners of the lovely house we had booked and they kindly agreed to refund us straight away. Which they have done. Now we are hopping to be in Deia in September. We shall definitely use Andreas at Charles Marlow to arrange it for us.

Charles Marlow supplies our clients with homes - we work in the luxury travel market. For the last 3 years we have been able to offer our exclusive clients the best homes in Mallorca and Ibiza, we have always been impressed with the team and their expert knowledge.

About 2 years ago I purchased an item and was very pleased with the transaction. Now, I ended up purchasing another wine fridge, but upon opening up, there is a little difference in the item.....there is no Celsius / farenheit switch as pictured on the item on the Winecoolerdirect.com website. I called, and has been the case with them for some delivery issues, after long holds I get disconnected. I called the sales line instead but had the displeasure of getting James (like several others who posted here). He could not care less about the problem and said "why are you calling me, you should call the manufacturer, they can fix over the phone". Really? Long, rubber arms to stretch across the continent and install a missing button? He then said, "what's the problem, you can't figure out Celsius?". I told him I didn't want to. Finally, because his attitude and tone of voice were so ridiculous, I called him on it and said that I found his apathy to be alarming and he said "well, I don't see what the problem is, so yeah". NICE. What an arse.

A combination washer dryer was delivered on May 5, 2015 as part of an ongoing renovation project. There was no physical damaged seen upon inspection at delivery. When my contractor went to install it he noticed internal damage to the unit that makes it un-useable. I contacted Living Direct several times and they refused to honor their 60 day 100% satisfaction return policy. See below: "If you are not fully satisfied with your purchase, you may return it to us within the first 60 days after delivery. All we ask is that the order be returned to us in its original packaging and condition with all included accessories and materials. Items shipped out via freight line carrier must be returned in the same manner. To obtain a return merchandise authorization number (RMA), please contact one of our customer service experts Monday through Friday 8 a.m. to 5 p.m. CST at 1-866-975-4846. They said because it was damaged it was not covered by the 60 day return policy. Doesn't seem like the 100% satisfaction guarantee and return policy stated right on their site. I have registered a complaint with the BBB and have contacted my attorneys to start litigation against this firm. Too many people will not hold dishonest people like Living Direct Accountable. That is why they continue to do it. Not this time...

I ordered a replacement rice cooker "inner pot" for a specific Sanyo rice cooker. The product I received fit inside the rice cooker, but was not the same as the genuine Sanyo inner pot. It was of a different build-quality and slightly different shape; most importantly, it didn't perform: rice turned out burned. Through contacting the customer service and the "VP" of Dream Retail, I was told that the product I received was indeed a genuine Sanyo part, and that it was the most recent one from Sanyo's new supplier. I didn't want what I got, so I returned the order (and had to pay for shipping myself). This all would have been fine, except after talking with Sanyo, I was referred to a company (OCI) that oddly had the same address as where I had just shipped my Dream Retail return. It looks like Dream Retail "drop ships" from other companies. When I contacted OCI directly, they verified they had exactly the right authentic Sanyo pot, and for a lower price than the ones Dream Retail sold me. I received exactly what I wanted ordering directly from OCI instead. Take this experience for the facts above. I don't want to judge this outfit too harshly; their customer service appeared genuine.

I placed an order for a product that was on back order back in August. Come December, we no longer had need of the product so we wanted to cancel. For the past 4 weeks we've called several times and left several messages, when the mailbox wasn't full that is. We even found an email address on their website that I wrote to. We are still yet to hear anything back from them. We'll never be ordering from them again.

Started using ottos abit lately and had no issues as I was receiving the products.... Purchased braid online late August, turns out it wasnt in stock which was ok. Braid was sent 3+ weeks later and lost by Australia post early Oct. Long process for no product. Emailed ottos about the situation with the confirmation from aus post, with no reply. If you want to help contact me via email.

Ohio's tackle world delivers.....consistently I have made several purchases from Ohio's and every time they are quick, great prices and great value Their comms are very well connected to eBay and Ausposr so I knew exactly what was going on every step of the way. Great job guys, you are leading the field by a long way in today's difficult markets. Will be in touch soon a huge Kingfish just busted up my beach rod. (Still managed catch and release though...lol) Thank you SJ

We have used FNR many times and have always been impressed by the great service. Offen we need a vehicle at super short notice, and just one phonecall and the guys make it happen, even on weekends & out of hours. Pick-up & drop-off is so simple, and the vehicles are always in immaculate condition. Forget the rest and give these guys a go, you won't be dissapointed. Thanks Guys! Gordon, Kerikeri

Requested car at 10pm one night for last minute trip, was confirmed when I woke up around 6am the next day - fantastic! Very simple, easy and friendly transfer from Ken. Great Honda Fit, very clean and tidy. Easy and no hassle - would highly recommend.

Have purchased over $6,000 worth of ammo from AIM since 2010. I go back because they are resonable and honest every time. I have been using them because I trust that they will do what they say they will do. I have never had any issues with over 20 orders, I repeat NO ISSUES. Thanks AIM for being a customer focused company that actually follows through on what you promise.

I have purchase numerous firearms and ammo from Aimsurplus. I have had the best experience. They products are great.

Top services! Bij vragen wordt je gelijk te woord gestaan en ook wordt er gewerkt met mogelijkheden en oplossingen. Betrouwbaar en enorm klantvriendelijk. Zeker aan te raden om je volgende paar sokken bij Sockeloen te bestellen.

I was asked for a review by sockeloen, so here you have it: if you have bigger feet (46), the one size fits all makes the socks too short. ankle height socks is not what a 'wannabe' stylish cyclist aspires. otherwise the socks are nice

I ordered some products on sale from their website on November 27th and promptly received an order confirmation email. The order confirmation showed the items, price charged and total price correctly. On December 1st I received a, "Notice of backordered items". The notice claimed that my items were unavailable, but assured me that, "These items will be shipped as soon as they are available." Two weeks later on Dec 14th I received a, "Black Friday / Cyber Monday Order Status Update" email written by an 8th grade dropout - "DURING OUR BLACK FRIDAY/CYBER MONDAY PROMOTIONS, YOUR ORDER WAS PLACED WITH INCORRECT PRICING. YOUR ORDER WILL NEED TO BE REORDERED AND REPROCESSED. WE WILL FOLLOW UP SOON WITH INSTRUCTION ON HOW TO PLACE A NEW ORDER. PLACE A NEW ORDER." More than two weeks after placing my order I'm offered the opportunity to order the same products at FULL PRICE!

I got screwed over on the Black Friday 26PX flashlight scam - backordered with a promise to ship then cancelled right before the holidays leaving me and many others to scramble for replacement gifts. Very poor way to treat customers.

Ordered a part from these guys, they charged my credit card, two months later still no part. Repeated emails have gone unanswered. Stay away!

I ordered over a week ago and they charged my card immediately. Then, in an automated email, it said they were backordered on one of the parts. I've called at least 10 times with no answer and left 3 messages. The online support is never available, they are completely worthless.

Bait and switch weapons. Once you pay you are stuck with whatever gun they want to send. I bought a pistol and received a rifle and they tried to convince me it was the same gun I ordered. Some chat rep named Melissa G needs to learn what a gun is. She tried to say a rifle is the same as a pistol. I have pictures proving I was sent the wrong gun and they still try and say it is the right gun.

Bud's offers a great product line. I purchase ammo in 250 rd lots and find them to always be the least expensive. They stock the Hornady American Gunner 6.5 Creedmoor. And they ship the five boxes in identical lot numbers.

Before placing the order, I called the North Harrow branch to ensure that the flowers for our anniversary could be delivered before 9.00am. I was told yes they could be delivered before 9.00am but please mention this when placing the order. Placed the order with delivery instruction to deliver before 9.00am as I was told. Their website says free next day delivery if ordered before 11.0am the day before. It also states that there is a charge of £9.95 for 10.30 delivery IF ORDERED BY 2.00PM THE DAY BEFORE. As I ordered 4 to 5 days in advance, delivery before 9.00am should be free and chargeable only if the order was placed the day before. At 9.45am, I called to ask where the flowers were. I was told that I did not pay extra for delivery before 9.00am. I mentioned that the order clearly states delivery required before 9.00am. Why didn’t someone call me to say that I had not paid extra for before 9.00am delivery. The response I got was “you don’t expect me to look at all the orders that come in before the delivery date do you”!!! To cut a long story short, as the telephone conversation was becoming unpleasant and a shouting match developed as to who was right and who was wrong, and I found the man I spoke to extremely rude and arrogant, I cancelled the order and obtained a refund. Definitely will not support this local business in future.

Van Arthur provided flowers for my fathers funeral, they were beautiful and exactly what had been discussed. Ordering them over the phone was extremely easy and the team were happy to accommodate what I wanted whilst offering their professional advice. I would happily order flowers again for another occasion!

Oh my gosh. They are the best. They keep my feet dry and comfortable I am currently serving in the desert and they make not think about my feet. Totally focused on my mission and ready to do my job. Thank you Swiftwick.

Swiftwick Pursuit socks are my go to socks; they are perfect for running, tap dance, walking, every day use, etc...They are comfortable, breathable and most of all they do not move. When I say they don't move, this is the sock for every runner to avoid blisters. It's a great year round sock. I love them and they are the only socks I wear!!

After three and a half weeks they finally sent the order. However, they used the wrong zip code. So my gear ended up in the wrong state. Then, to make matters worse... they mangled my phone number so UPS didn't have any way to contact me once they discovered that the package was undeliverable (non-existent street address). At least now I know they actually exist and that a package was shipped. [edit] Contacted them via email and got the situation straightened out quickly. The package arrived 5 days afterwards. Gear was well packaged and in excellent condition.

Purchased a vocal booth to use in my in-home studio and received it in less then 3 days. Exactly what I was looking for and really enhances quality of voice. Experience on website, with product, and fast delivery. I give them an A+

Had trouble finding boots that were comfortable and had to change them a couple of times. Staff were always super friendly and helpful, and nothing was too much trouble. Really appreciated! We hired 5 sets of gear, all was in great condition! Would recommend!

It was convenient to pick up our equipment as they we very quick and efficient in getting us set up and also provided free transportation back to our hotel. On the day we were leaving we merely checked in our equipment at the hotel where we were staying. Trouble free.

I placed an order Dec 2nd, and within 1/2 hour I had confirmation that my account was charged. Two days later, still no shipping confirmation. I sent an email to LinkDelight and they responded that it did ship and gave me an invalid tracking number. Day 5 and still I have no valid shipping information. All the company will say is, "it's the Hong Kong Postal service." I am trying to get help from the seller and there is no apparent effort being made to track this order. Hong Kong Post said yesterday that it could take 2 months to track the missing package. Now I found out that the LinkDelight only gave them the package "today", December 8th. It is now December 14th, 12 days after ordering. The package did finally arrive. I connected the unit up and it does appear to work as it was discribed. I am updating my review, for the better, but I am still concerned that they couldn't be honest about the date the item was shipped. Greg

This order was placed for Aputure Pro Coworker 1S Wireless Remote Kit for Minolta Maxxum 7D. The product description page did not convey that a hot shoe adaptor is required to fit this remote. The cost of adaptor was almost as much as the remote. As soon as Linkdelight was informed of this error they updated the respective web page. I gave them 2 options either to refund or pay for the adaptor. The supplier was at least honest to accept his mistake but was not willing to either refund or pay for the adaptor. I did approach Paypal but under their policy they cannot take any action. I brand this company as dishonest despite their mistake they want purchaser to pay for their mistakes.

I placed an order for Nordic Skate skiing boots on 2/27/2015 and paid an additional $34.95 for 3 day shipping. The order was not acted upon until I called the store on 3/2, The boots were not shipped until 3/3, so the fee for rapid shipping was wasted.

Boots came UK sized instead of US but fit well anyway

ANSgear has been my go-to since I began to paintball again in the last couple of months. Every item I have purchased has always arrived in perfect condition and all items were clearly packaged professionally. During this last purchase, there was a bit of an issue due to the shipment method, however, the customer service provided by Jesse was absolutely incredible. He was able to rectify the issue in record time and demonstrated a care for the customer that you don't always see. I will definitely remain a life-time customer of ANSgear.

ANSgear has been my go-to since I began to paintball again in the last couple of months. Every item I have purchased has always arrived in perfect condition and all items were clearly packaged professionally. During this last purchase, there was a bit of an issue due to the shipment method, however, the customer service provided by Jesse was absolutely incredible. He was able to rectify the issue in record time and demonstrated a care for the customer that you don't always see. I will definitely remain a life-time customer of ANSgear.

WESTGATE MANSFIELD STORE, totally incompetant team within the Mansfield store, especially "ABBEY" who is their customer complaints manager. They're only interested in reaching instore targets. Ruined our family holiday through their own incompetence, & refused to pay any compensation. They did a similar thing to one of my neighbours, so I would strongly advise you to spend your hard earned cash elsewhere! Mark my words, Tui are on their way to calling the receivers in..

spent £5000 on a holiday which i paid cash for last September, still waiting for someone to contact me about refund

My seat $152 was all the way off to one side 4th row and the curtain cut off almost my whole view. I had to just watch the screen (could have done that on YouTube) The chairs were connected too close and the lady next to me was a large lady, she kept pressing against me. I ended up leaving my chair after the first song and just stood near the wall.:( I would never go to Harrahs for a concert again!!! But man-O-man Air Supply was unbelievable and just plain awesome!

I really like the hotel itself and the pool, etc. this would have gotten 5 stars if they hadn't overbooked and prevented me from getting a room. I haven't gone back since. I traveled out of state and needed to get a hotel room on the way back home because I was so tired and the experience was basically a waste of money as a result. I wouldn't have needed to book a hotel room on the way home if I had the one o was planning on. I know my room wasn't being cleaned for the 3 hours I waited before I needed to leave. Fortunately I'm buying a house in the area so I can stay there when I visit, but they definitely missed out on a lot of money.

I attempted to order a Blackhawk Gladius Maximus flashlight from them on 11/29/11. This flashlight has been recently discontinued by the manufacturer, which is making it very hard to find one online. OpticSale had the best price (provided by Google Shopping), so I jumped on the deal. After placing my order, I found reviews here and began regretting my decision. I called 11/30/11 (since their online "chat" option does not appear to be available anymore, even during posted chat hours) and inquired about my order. "Anthony" informed me that I had ordered the last one, but there was "noticeable damage to the packaging" when it reached their Quality Control team before shipment; he stated that they would have to re-order from the manufacturer. I informed him that this model had been discontinued and could not be re-stocked. He asked if there was any other flashlight I would like to trade in for my order, which I politely declined. I asked for a cancellation of my order, which he immediately fulfilled (I received a confirmation email stating that I had cancelled my order and my CC had not been charged). I feel that my experience was probably a bait-and-switch attempt. Therefore, I cannot recommend OpticSale to anyone. And so the hunt for the Gladius continues... P.S. Do NOT believe any 5/5 Star reviews where that is the poster's only review.

I purchased a Nikon Tripod Adapter for Mother's Day and it showed available. 20 days later, it still hadn't arrived, so I checked the site and it showed my status was "Cancelled". I called and spoke to someone who simply didn't care and she said they sent me an email and said they could not get it from the manufacturer. Not only did I NOT get this email, but when I told her I never received it, she hung up on me. I will NEVER do business with OpticSale.com again.

I purchased a 16’ Saturn inflatable from boat to go. Communication was easy and they were responsive. The boat (which is awesome btw) arrived in good condition. Tracking took a little extra effort as some products came from a warehouse and others came direct, but a quick email clarified things...on a Sunday afternoon. All and all, great experience. Feel comfortable with them. I know I will be using them again.

I ordered a 14 foot inflatable from BoatsToGo and I have to say these guys are a solid business. The boat shipped quickly, the price was fair, and any emails were promptly answered. I wouldn't hesitate to recommend this company to friends or family.

fab!! found the perfect dress for my big day... spent all weekend browsing through them all but managed to finally choose my fave!!! got lots of ideas for planning everything out which will help lots. some really gorgeous venues on there which im getting quotes for. love it all will keep me entertained and inspired for months!! still finding new parts of the site to look at its so big. love how if i get stuck i can ask other brides advice. big thumbs up to ukbride! yay!

My Experience with UkBride I advertised with UkBride and at first it was great but as time went by the cracks started to appear. I would like to write a full and accurate review of how I was mistreated as customer advertising on their platform. This year has been horrendous for any bride to be and its also been horrendous for my photography business at DUKE PHOTOGRAPY I have never once had any business from them but equally I could have tried harder. At the beginning I was paying for a year of advertising but did not know I was in a contract, I mean, how could I know? I have never seen the contract in my life and I certainly didnt sign anything and it wasn't made aware (but I will get to this part later) The business model is case of letting sleeping dragons lay by taking vendors bank card details and storing them in file, however they had to call me as my card details had changed, they were trying to take another years payment. So now they have my card details with no contract in place which is illegal. They rang me to take payment but when I kindly declined they said I had to because that was apart of the contract and when I asked why they didnt contact me prior to the auto renewal especially whilst we were in lockdown and couldnt work, they infomed me that business to business contracts do not need any warning on auto renewal and proceeded still trying to take payment. This year has been awful with every wedding postponed and trying to feed my poor children as this is all I can afford at the moment and despite letting UkBride knowing how difficult time was at home they still tried to take full payment untill we agreed £20 a month as a cancellation fee for 6 months. Now I am not going to lie, I lost my temper with them on the phone when they failed to show any compassion or remorse as I couldnt understand why a business would not warn me that my contract is about to renew and despite going through hardship they were absolutely relentless! I would like to point out that because I am not a key worker, I havent been working so considering we are in unprecedented times you would have thought they would have dealt with this in a better way but instead all it has done is shown their true colours They said they were going to send the contract through the post, they didnt. They said they were going to send the contract in email, they didnt. So the third time I asked, I waited on the phone until they sent it through. They sent me a contract with all my details which they filled in but they never had my signature. This for me is very unprofessional Its safe to say they haven't been able to taken payment since nor can the persue any further but now I am currently seeking a charge back from my bank and taking further action as they have broke GDPR for storing details without followng correct process and certainly not being in a contract. This is my experience with UkBride.

Their customer service is one of the worst and most ignorant I've ever experienced in years of online shopping. First, they have no number for you to contact them with, only a support desk, which would be ok, if they didn't take their precious time in answering your questions. As someone who works in a foreign organization, I'm exempt from paying sales taxes, so I told them about the problem. No response for days. I then made it clear that I was very upset at their slow response and I was in a hurry to purchase the items, since they were on sale (for now), and their reply was not only ignorant, but obnoxious. They reminded me that I only waited 3 days, suggesting it wasn't that big of a deal. They then told me that everyone pays state sales tax (IGNORANCE), so there's nothing they can do. Lastly they threw in a number (FINALLY) that I could call. Seriously, if they weren't having their damn sale, I'd rather lose and arm and leg before I buy something from these jerks.

I ordered an item from Beretta USA on Cyber Monday at a very good price, with the promise of a $50 gift card for orders over $200. Beretta oversold the item and after two and a half weeks, Beretta unilaterally canceled the order without notice or explanation. Several days later the item was back in stock, but Beretta would not honor the price they quoted on Cyber Monday. Instead, their customer service representative offered the item at a higher price and without the $50 gift card. He then tried to persuade me that I was still getting a good deal and that I should be happy with Beretta's new offer. I declined and took my business elsewhere.

I wish I could give this place 0 stars - it does not even deserve one!! Every review here that says how bad it is is correct. I ordered a wetsuit from there over 3 weeks ago. I kept phoning and emailing them to find out where it was, as it was showing as 'in transit' for at least 2 weeks. I kept speaking to incompetent people who said they would 'find out where it is', but never got back to me. They finally emailed me today to say it has been lost! Great! If I had been told this 2 weeks ago I could have started looking for another one in time for my diving trip.