Distribution Service

Their customer service is one of the worst and most ignorant I've ever experienced in years of online shopping. First, they have no number for you to contact them with, only a support desk, which would be ok, if they didn't take their precious time in answering your questions. As someone who works in a foreign organization, I'm exempt from paying sales taxes, so I told them about the problem. No response for days. I then made it clear that I was very upset at their slow response and I was in a hurry to purchase the items, since they were on sale (for now), and their reply was not only ignorant, but obnoxious. They reminded me that I only waited 3 days, suggesting it wasn't that big of a deal. They then told me that everyone pays state sales tax (IGNORANCE), so there's nothing they can do. Lastly they threw in a number (FINALLY) that I could call. Seriously, if they weren't having their damn sale, I'd rather lose and arm and leg before I buy something from these jerks.

I ordered an item from Beretta USA on Cyber Monday at a very good price, with the promise of a $50 gift card for orders over $200. Beretta oversold the item and after two and a half weeks, Beretta unilaterally canceled the order without notice or explanation. Several days later the item was back in stock, but Beretta would not honor the price they quoted on Cyber Monday. Instead, their customer service representative offered the item at a higher price and without the $50 gift card. He then tried to persuade me that I was still getting a good deal and that I should be happy with Beretta's new offer. I declined and took my business elsewhere.

In the light of a recent negative experience where a parcel sent to Italy was returned undelivered the listed suppliers below were involved. Each appears to be content to blame each other in a self-indulgent mutual blame game where customer service unfortunately was a total casualty. Until further notice please note that all Müller Group companies are no longer permitted to use the services of; Parcel2Go DPD

Having sent many thousands of parcels over the years through them, I have stopped using them due to their asking for additional payments AFTER parcels have been delivered! A lot of the parcels I sent through them were for UK deliveries by Hermes, along with non-UK deliveries by other couriers. From 2017, I started receiving demands for extra payment for some Hermes UK deliveries, on the ground of under-declared measurements or weights of the parcels. Typically, no specifics would be provided as to how the under-declarations were arrived at, but just the amount to be paid, along with an administration charge. I sell only HP print cartridges on eBay, the measurements and weights of all my items can easily be verified by identifying the product sold per the eBay listing, and the specification shown on the HP web site. When this happened, I simply provided them with the said information, and they would waive the charges demanded claiming it was a goodwill gesture to a very loyal customer. I have hence NEVER paid even one of such! Yet, such demands have become more frequent in 2019. Having to provide the details to counter their demands were time consuming and very annoying. I have therefore decided to switch ALL the Hermes UK deliveries from October 2019 to eBay, and to Hermes directly as well. Eight months and hundreds of parcels later, there was NOT A SINGLE DEMAND of under-declared measurements/weight from either eBay or Hermes. In the meantime, I kept using parcel2go.com for my UK non-Hermes as well as foreign deliveries, until yet another demand for a Fedex delivery to Australia in March was received in April, weeks AFTER tracking showed the parcel was delivered. Up till then, I had never doubted parcel2go.com, and thought it was simply Hermes’ mistake for all the previous demands. Using the tracking number, I phoned Fedex, and was told by their customer service agent had there been an issue with the measurements/weight being underdeclared, the delivery would have been withheld until the underpayment was made! I then started looking up online to see if other people had similar experience, and found to my amazement the numerous complaints about this practice by parcel2go.com. Google 'Parcel2go Extra Payment' to see for yourself! When I challenged parcel2go.com to come up with the calculations of how the additional payments was arrived at, they wrote back to ask me to provide information to prove that my parcel was correctly declared, or have the recipient to send a photo showing the actual size of the parcel, despite it having been delivered weeks ago! As I was furious by their having abused my trust in them over the years, I insisted that this time, THEY would have to come up with the proofs to support their claim. Two months have since passed, and they have still not replied so I think I have given them enough time, even under this pandemic situation, to come clean on this. DO NOT add funds to their prepay account as the amount of any such claims would be frozen until settled.

I never had a real problem with them until the day I found they have decreased my line of credit making my credit score go down by 30 point. How they did this? By decreasing the line the credit utilization goes up and impact your credit negative. After 5 years with them payments on time and never missed one they don’t care, they will answer you we don’t look at that. I understand is a business but why you want to affect your good customers. They work with multiple furniture companies, dental, veterinary, ophthalmologist and more be careful they will get you one way or an other. Is true this company have the worst customer service, they can’t express what they think because they might loss their job but you can tell by the tone of the voice how they might feel as well. When a company do really wrong to a client like this, not a high balance, payment on time is not fair. For you to have an idea account line for 5 years $2,400; balance in the account $944 is around 35% to 40% of credit utilization is not bad. They decreased the line balance to $1200, for no reason they decided causing the credit utilization go up to 80%, this affect negatively my credit score. Company like this does not deserve to be promoted or use all they care is the money.

They don't even rate a star it's 0, been a good customer with this company. Never had late payments always paid more then due and payed off ahead of time. For this they have closed three credit cards with them. My Dress Barn card, my G.E. card for furniture etc., now my Care Credit card for medical, dental, vision needs. Saying I don't have enough secure assets. I have to much revolving credit. All are current and have not been late. So for being a good customer and paying my bills I am chastised closing my account staring good standing. They can say there no discriminating but due to this recent pandemic they are cutting off my resources in the time of need that is discrimination. I I'm telling anybody that is affiliated with this company that they need to close your account and take them elsewhere because that's not good business an chastise a good customer that pays their bills.

I "purchased" a CPU on January 2, 2021 with an advertised 2-3 week shipping estimate. That time came and went, and I haven't heard anything from govgroup. There is no way to contact them through their phone; every option just leads to a voicemail that is unable to take any more messages. I have just put in an email to cancel my order. If I get any sort of legitimate response, I will modify my review accordingly.

"Despite of assurance given out by the company CEO, * stating that they have the product, the product was not delivered on time; further to that even after repeated requests money has not been refunded!!! We lost $3400 in the process on an order of 100 pendrives and had some furious clients, a big loss for our business!!!! Beware of this company, not someone whom you shake hands with!" *Personal information redacted by admin

You guys have blocked my debit card. Even after writing mails to senior management there is no response. What a service? But if I miss a payment I ll get 100 calls and ll be reported to cibil. Bunch of cheaters.

Hi , this is about bike loan where as have already payed my down-payment for my bike loan & was promised by bank that within 4 biz day loan will be disbursed to showroom and it's been a week no status , if such attitude I think I should go with some other bank .

I tried 100 rounds of 9mm ammo from Luckygunner, Knoxville Tn. The ammo in question is made by /stelth/ based in Arizona. Every shooter knows ammo prices are quadrupled which adds to the frustration of dud ammo. About a dozen duds out of a 50 round box is unacceptable. Imagine a real self defense situation where you draw your weapon and all it does is click! If you're wondering, I fired 100 rounds of 2 other different brand ammo's this day, flawlessly. The main point is this company's customer service is below terrible. They blamed me and my weapon and instructed me to contact the manufacturer for resolution. I didn't ask for a refund. I want to ALERT the shooting community about this brand of 9mm ammo. Lucky Gunner can't be bothered with things like quality control, satisfied customers and return business

I have made 3 orders with them for a total of around $1500. All the orders have been shipped within a day or so and everything has been correct. The prices are very competitive.

Justin made switching our mortgage seem effortless. He found the best deal for us. His service was second to none. Kept us up-to-date with proceedings regularly. I can’t recommend Essex Home Finance Ltd highly enough. You’d be mad to go anywhere else. We’ll be a repeat customer when the time comes to find a new deal

Essex Home Finance have proved to be very efficient and extremely helpful. It has been many years since I have been involved in making mortgage arrangements and Justin was brilliant whenever I had a query, no matter how trivial. He responded to both my emails and telephone calls promptly. He found us the best possible deal for our mortgage and fully explained his reasons behind his decisions. Justin made his part of house buying very easy and stress free. I would have no hesitation in recommending his services and when it comes to the end of our fixed term, I will be seeking his assistance once again.

Up until a month ago I had no problems at all with this company - but then I emailed them 4 times and tweeted twice to inform them that my Groups CD's page was not loading - they did in the end after further emails were sent tell me they would look into it - the last emailI recieved was dated 20/12/2018 and still no further update -

Ordered personalized cd through “not on the high street” website and sent over song cd heard from mixpixie once to tell me there were 3 songs they couldn’t not get so I emailed back to replace them , no reply email, emailed again few days later after receiving an email saying your parcel has been despatched but also telling me it hadn’t due to awaiting Info from me , emailed again twice in a week no response so hadn’t to request refund via “not on the high street “ absol terrible service will not use again

I ordered oil and all filters from their website. I received an email from DHL who are the couriers they use saying they were going to deliver and then they changed it to the next day.So my delivery came and it was the oil and no filters. After my 3rd attempt of waiting 30 minutes for customer services again l finally got through and was told if l want them now to go to my local Sheffield (Aston) branch because it said my order had been delivered even though the delivery note said it was just the oil.So l went to collect but they said one of the items wasn't in stock and come back tomorrow. The diesel filter had leaked all over my drive.They said l would have to buy another one and would only reimburse me when l took the old unit which was on the car.l phoned them back they said they had the filter ready on the counter and l could collect it when l got there 35 minutes later they were closed and faild to mention they were closing.So l went down next day and sent my wife in as l am chronically disabled. She said that she was disgusted they had lied and took about 20 minutes to sort out as she could hear them kicking a ball about and swearing.There seemed to be one young man on who was being treated like a whipping boy.I took the old unit back and was told the guy who sorts refunds out has just gone out and come back tomorrow. By this time l was losing my patience and got my chair out and said l am not moving till l get my money back. The poor guy who was obviously learning l heard them tell him get out of my way l suppose l will have to sort it.I will NEVER use this firm again. I phoned customer services who answered and they said they were still waiting for DHL to return items.Another week later they said DHL had gone to wrong branch and they would sort it out.They still have my money.DO NOT TRUST A SINGLE WORD THEY SAY.They tell lies.

Poor service. Ordered a part but by accident it was the wrong item. Contacted their customer service immediately stating the problem and if possible to cancel the order. No reply, the item arrived after the specified dates of delivery. It was undamaged and well packed but not what was requested.

Whilst payment is met then everything is fine. If you happen to fall on difficult times they are aggressive and non-sympathetic and do nothing to help you at all! Horrid company, would never recommend them to anyone!

I've taken a loan with these guys. They were quick, simple to use and when speaking to them had great customer service and were very helpful. If you're after a loan then I would very much recommend them.

Customer service is always top notch, with replacements when some of the mail order stuff isn't as planned. All purchases in the last year though have been delivered on time, with all stuff inside. Nothing missing, no damage, and no mistakes. Good stuff.

Great service, arrived when expected, kept in contact with me throughout the process of delivery. Bought several pieces for my son for his birthday, unfortunately one of the pieces had bits missing off it. My son contacted them and within the week he had a replacement, we couldn't ask for more. Will be buying more very soon.

I m very pleased with Overflow Cafe! I have only signed up two months ago, and already my website has jumped 7 pages! I really look forward to my website being on page 1. If you have a website, I highly recommend you give Overflow Cafe a chance!

Incredibly rude customer service. They spam you with generic SEO tips on email. When I asked to be removed from the list or get actual tips tailored to the site they canceled my account. They sent multiple rude condescending emails. Treating me as though asking to not be spammed meant I didn't comprehend working with an SEO firm. I've had my agency for nine years and worked with many other firms and agencies. This is amongst THE WORST I've ever seen a firm allow their employees to treat customers.

Received the batterys in two days, took twenty minutes to make the switch. My unit now working beautifully., and free shipping!

I can't believe you delivered the battery so quickly and for such a reasonable price. All I had to do was remove the old battery, install the new one, and my UPS was back doing its job. Thank you. I would highly recommend doing business with you again!

My brother was celebrating his wedding overseas last month but due to work emergency I had to cancel my trip very last minute (the day before). My family got really upset that I wouldn't be there and I had to make it up to my brother. I've never sent any gifts through online services and had to find a trustworthy company who could deliver my gift the next day. One of my Facebook friends recommended GiftBasketsOverseas.com. I also read many positive reviews and decided to give it a try. I contacted the company and they were very nice and professional. They answered all my questions and helped me choose a gift. The whole process was very easy and took less than 30 minutes. On the day of the wedding, my brother sent me a selfie with the gift. He and his wife were very surprised and absolutely loved the gift basket!

I ordered a present for my girlfriend on her birthday who lives in Australia. They were very cooperative through out the delivery process. They exactly done their part the way I asked them to do. From the call center service to delivery guy, from product quality to packaging was exceptionally good. I am really pleased with their services and commitments. They have became my favorite overseas gift company. I will suggest everyone that you should check them out. I would say they are the best of my knowledge.

They falsely advertised a 365 day return period (it is nowhere near 365 days) and as a thank you for my order they shared my e-mail address with spammers!

I called to ask questions about the product and the man I talked to told me I need two filters to filter perfume. When I ordered online and put the item in the cart it gave me the option for the additional filter which was the same filter that came with the product. So I have the incorrect filters. He also told me that the Techno filter would fit in the Sporta. He seemed as if I was bothering him. I called again after receiving my order to get information about the mask and a woman answered the call. She told me the filters are not interchangeable for those two mask and she seemed bothered by my call also. The customer service is HORRIBLE! Both of the people I spoke with displayed POOR people skills. I will not recommend this company to anyone! This was a horrible experience for me.

It was very hard to get mortgage protection insurance for my husband become he had a cancer before and meningitis B.we was applying to the other insurance brokers but nobody can't help us.just a lion.ie ..was very pleasure work with Hannah,thank you very much!

We had secured a mortgage in Ireland but as one of the party was resident overseas, we weren’t able to get mortgage protection insurance locally. We had tried various insurance brokers who weren’t able to help. A quick online search brought up some great reviews about Lion. My email was answered within an hour and the entire transaction was completed within 24hrs, signed and delivered. It was a huge relief and removed a lot of stress from an already difficult transaction.

Wife ordered seat covers for my jeep, only two styles to pick from so we went with what we thought was right one, now most companies would call to verify your type type vehicle. This was not done, so I got the seat covers, Not the right ones call the Customer service rep in short sent me an RMA but I have to pay part of it for THEIR mistake, Told wife next to go straight to the MFG stay away from 3rd party companies. I'm sure this is a OK company. I only hope they ordered the right ones this time, now that they have the right info {We talked in person}. They should call customers to verify vehicle information being its not listed on there web site. The customer service rep was more upset because they had to pay a restocking fee. I'll not be using the site anymore and I'll pass this to all my friends marine corps and federal workers. The seat cover were of great quality but not for my Jeep Cherokee. Thanks Jerry

I ordered a cargo mat for my Lexus RX300 that was discontinued by dealer so I tried your company . after phone conversation with your cust service I was shipped several tan color samples to match my color . I called back with selected color. The cargo mat was sent to me with color I selected. I couldn't be happier . The mat fits BETTER THAN THE ORIGINAL!!!. I will order floor mats from you again and recommended you to all my neighbors. Thanks again from happy customer.

We spent a considerable amount of time accessing different service engineer software packages and finally chose Commusoft as the one that would best suit our requirements and most importantly it could work without an internet connection all the time as we operate in an area that has poor coverage. Like all these things converting your daily working structure and habits is going to be hard and for a while counterproductive, but the staff at Commusoft have made this transition as easy and informative as possible with great communications and most importantly fast response. The software is very good to use and full of features but the proposed improvements that the new version should bring will make it even easier and faster for us to use in the future. Thanks for your efforts in constructing, delivering and supporting this program. Regards Simon Smart Boilercare (UK) LTD

Have been using Commusoft for about a year now. Had a look at some of the competitors but none of them really seemed to fit what we were looking for. Cannot imagine how we managed before! There is plenty of room for improvement and find it irritating, even though I'm paying for 4 users, that we are not entitled to phone support - albeit that the email support etc. has been very good.

Apps unable to be setup / connect, currently bulb account stuck requiring attention and has been for days, same happened with Now TV account. Not as much info from the app as I was hoping for, hasn't really been that beneficial.

So far this has been really useful and has helped me save £30 per month on my broadband, phone and tv package. I'm sure it will just keep getting better, the more accounts it recognises.

Just had my initial inquiry call with Lachlan, he was so friendly and helpful with organising the first steps for my trip, he recommended heaps of amazing places and things I can do while I am over there, with amazing deals to help me! I would definitely recommend global work and travel to anyone wanting to work and travel overseas!!

Considering everything that is going on right now in the world I have never felt more comfortable with the idea of still travelling in the future. All Info was so clear and the time taken to ensure I was content with everything was perfect!

They are very slow to fill orders just got an email about my order after 7 days that it will be shipping today then it probably be another 7 days before i receive it

I had ordered a1/8 violin and they are sending me 1/4 size violin. It hasn't come. Also, I had ordered the 1/16 size vioin and they are sending me a full size violin and that hasn't come either. Both ordered at different times. I'm not happy. Norm

I found the information on ISA.co.uk very helpful and easy to understand. The site is easy to navigate and find what you're looking for.

I found ISA.co.uk very insightful and easy to navigate through. The content was useful and helped me make my ISA decision.

I saved about $20 buying battery operated controls from Yard Outlet. Delivery was made as estimated.

Ordered two vista outdoor lights however received one of the lights damaged...there was a cut wire close to the socket. I had to remove several parts in order to repair the damaged wire. Very disappointing at $75 /unit.

I had experience in dealing with Steve Nelson who gave one generic plan very expensive! I emailed him but no answer so I called him and he just said that we are an international company and we only have high cost plans if you are looking for lower cost plans better you look locally! He didn't even make an effort to discuss my budgets or what I was looking for in for in terms of Medical Insurance. If you get assigned to him it would be a real waste of time. I have other people say that they had a good experience with Medibroker but till yet for me no happiness at all!

During our 15 years in the Far East we have enjoyed the courteous and efficient services of Medibroker. We have benefitted from the sound advice and information at every turn, given by Amy Spiers in particular, and have always found Medibroker to be instantly accessible and the ideal conduit between us and the insurer, being able to cut to the chase and get common sense service without being passed from one department to another. We would recommend Medibroker to any expat and it has been very reassuring for us to know that our medical matters have been in very safe hands, thank you Medibroker and well done indeed. Bill and Jeanne Edwards.

I ordered a padded toilet seat and one of the screws/nuts that you use to attach it to the bowl was broken. I had to salvage one of the ones from the broken seat but it doesn't fit correctly so I have a loose seat now. Can I get a new screw/nut?

I ordered 2 shelves - one for a birthday gift. The 2 shelves were in one box. One box was totally open and only had the larger slots of the shelf. The second box was open at the top but all parts were there. Very disappointing that they were not complete, very disappointing that it took me repeated attempts to get in touch with someone to explain my problem. Then to be told the shelf I had ordered was out of stock! Then to be told I would have to wait another week to receive the second shelf I had ordered and could not be expedited for the gift I had purchased it for. Extremely disappointed and will not purchase from Holdnstorage again. Sue Van De Walker

I have been trying for months to get a pension fund value and to draw my pension. Up to now I have been given 5 different values and seem to be unable to start the process of cashing in my pension. I have made numerous phone calls and have had to wait up to 45 minutes just to speak to an advisor. This is the worst customer service I have ever received.

Had leak in roof on a Bank Holiday Monday late evening after arrival back from holiday. Rang company & they promised to sort it. Plumber sent that evening & sorted problem. Well pleased with service.

Thought that the cost of adding an extra driver was to high for only 6 months of cover but had no choice due to my circumstances

Privilege car insurance was sourced by me for my daughter after she had a few ripoff quotes from other providers I put her on to privilege. My daughter was very impressed with Privilege and their quote.

All of my vehicles got submerged in the flood waters following Storm Desmond. AXA were very quickly in touch with me, explained my options and traeted me very fairly. From my experiences with them, I'd unreservedly recommend their commercial vehicle policy.

By acting on claims quickly from the initial response to the claim to the finalising of the claim, this should be a matter of weeks and not months as has been my experience.

I purchased TX coins and they delivered quickly!!

Love the gold and silver Texas rounds, but the silver could use a little more care on the Texas flag. Also, I wish the gold had the cowboy on the back like the silver round has.

For a $1,000 loan they wanted to charge me $6,830. So I would be paying off $7,830 for over a year, when all I wanted was a simple $1,200 loan. This has to be a joke! No thanks!! Keep your money

Very poor,multiple questions ,1st it says your loan is approved ,next it's wait a minute more questions ,got fed up went elsewhere

I brought a gorgeous dress from jjs house back in May I love it will be wearing it to my daughters wedding in August great service and prompt delivery, will differently buy another dress one day.

A highly unethical & fraudulent company with zero integrity: 1 received 1 case of 24 cans of my order of 10 cases. I called and after i tried 5 times. they said i only ordered 10 cans of dog food. that was $8.20 per can ? no way ! i get a can for .47 at wal-mart. his attitude was that he didn't care to help me resolve this in any way so i am out $82.01 thanks for committing this fraud on me

I would like to give zero stars! AVOID this utter useless and extremely expensive company! Boxes not been collected for SIX MONTHS! Still waiting. Sign at your peril..contract automatic rolls over and is a bugger to cancel! Fortunately we can in two months. Bettet services for a lower cost out there

Terrible company scheduled 2 pickups a month no pick up for nearly 3 months

I ordered 3 blouses from alight. although I ordered my size, one was so small it didn't fit over my shoulders, one was too tight around my hips and the other was not at all what was pictured?! There is no return process included, just threw my money away.

When my charter cruise was canceled and the organizer offered no refund, I thought that was covered under "default". Silly me! Since the organizer was not insolvent and had not ceased operations, Seven Corners refused to pay and Squaremouth agreed. Bottom line, Squaremouth is not going to pass up those sweet commissions by going against the "insurers". So I threw good money after bad by buying insurance from them. They are polite, but useless.

First of all, I am not disputing the verbiage in the policy itself. My complaint is regarding the purchasing process of this policy right from the start and the use of multiple brand names to create confusion. I will post this under the under brand names so everyone will be aware that it is really the same company. Half my overseas trip was ruined by a situation out of my control and I incurred hundreds of dollars of charges as a result. The entire airport in Manila was closed for the APEC summit meetings. I was relieved to know I had purchased trip insurance from a well-known company in Chicago, John Hancock Insurancewhich according to the website included cancellation and delay. Upon requesting the appropriate claim forms, the form itself says it is actually American Modern Insurance Group. However, after making sure that was the correct form it appears the forms are actually mailed to Seven Corners. I later found out that Sever Corners is only the processor of claims. It appears that multiple companies are involved and that they are simply using different names to confuse and mislead consumers. My claim for trip cancellation was denied and I was advised (after several emails) to file an appeal under a different reason, trip delay. I spent countless hours filing out all the forms again and providing proper documentation and proof of such occurrence. The second claim with "John Hancock Insurance was also denied. There were no responses to my emails, again for weeks. I also, placed many calls and emails to the zero complaint team" at squaremouth.com asking for further clarification regarding my specific trip insurance policy that I purchased. After about a month I finally was given an answer, simply stating, that I was not covered for that reason under that policy. Regardless of the writing in the policy, I am asserting that I was cheated and completely mislead into purchasing this insurance policy from the start. I am asserting that I was lead to believe I was purchasing from a prestigious name; John Hancock Insurance. This was clearly a bait and switch scheme and absolutely unacceptable. In addition, I was not made aware prior to my purchase the extreme limitations of this policy and that I would be dealing with multiple companies other than John Hancock". This would have drastically altered my decision in choosing such a prohibitive policy from unknown companies.

I got excellent service from the assistant , who was very pleasent and helpful, he offered me the best package which was great. I will most definitely shop again again with you, when my wife's car insurance is up for renewal.

I was in lockdown phone a lovely girl answered polite helpful patience friendly makes such a difference these days. Satisfied customer.

Ordered two front rotors for my van...received one wrong rotor. Not sellers fault as Raybestos used the same part number for different grades of the rotor. I emailed AutoPartsandStuff customer service (Kate) and got a prompt reply. They shipped the correct 2nd rotor FedEx Next Day and issued a pickup for the incorrect part. I really couldn't ask for more! Great prices, great service!!! I really recommend this seller!!!

I ordered Champion Iridium plugs from these guys and they had the right plugs at a very good price and they were at my door in just a couple of days. Much better than I expected. I will be a repeat customer for sure.

I’ve been a client of Beth Bennett at Database USA for the past few years. Beth has always been responsive, knowledgeable and trustworthy. I was referred to the company by a fellow business owner and their data has always been very accurate and dependable. I definitely recommend Beth Bennett and DatabaseUSA.

I am a direct mail marketing company and buy many list per month. Databaseusa has been very helpful and always gets me what I need with quick turnaround and the their prices are outstanding. Sean Sinnott is a great rep. and can answer all my questions. Great company

Swindon group is very nice group I m last 8 months with Swindon I like Swindon

Opened a claim with them that was very quickly and subsequently cancelled without any cost/ inconvenience to the insurer or any companies they appoint to assess damage - was told at the time it would be marked as a claim but not ‘pursued’ so shouldn’t affect future insurance quotes. ONE week later I had my renewal quote for home insurance MORE THAN DOUBLED because I’d ‘had a claim’ When I rang to query this, I was told this was ‘the way all insurers worked’ and that I shouldn’t have been told that it would not be classed as ‘not perused’ ???? and that it would be ‘on our insurance record for 5 years’ So angry about this as a mere phone call with no follow up action will affect my premiums with any future company (as I certainly won’t be using Swinton again!)

Just came across them on Google. Ordered on Thurs 7th over the phone and told delivery would be the following Monday 11th-which it was. They sent me a text & email on Sunday at the pre-agreed time of 4.30pm to give me a 2hr time slot for the next day. Driver called ahead to tell me he was almost here. 2 very pleasant delivery folks-man & woman. Good price on my dishwasher & they price-matched for me. Will definitely check them out 1st next time

As someone who loves home life especially daily cooking, I would like everything in the kitchen just as fine as art! So I tried everywhere for a site where I can get prompt delivery and high-quality kitchen assets. The site's products match my appetite for an ideal kitchen. Then I keep on using this for 4 years.

Having ordered late on friday night, paying for ONE DAY delivery, 24 hour tracked and not receiving the item until 3 days later is a rip off, especially when I had already qualified for free standard delivery. Thier customer service was appalling, I was made to feel stupid that I hadnt read in between the lines by the other option of "guaranteed sunday delivery". I was basically told by "Lydia" to go shop elsewhere in future if I want more reliable service. Absolute joke.

Free international shipping to Israel (starts over 30 pounds), quick shipping - usually it came in less than 3 weeks, which is awesome for Israel. Discreet package, which is comforting. Really great choice of items. And very helpful reviews. Also they have very helpful video and text instructions on different types of items, I found a lot of new information for myself. Great sales all the time. Amazing gifts - I got vibrator worth 39 pounds for free! And it is an amazing Rabbit, I am really happy with it! Made 3 orders for the past year and have been completly satisfied with all of them.

I ordered 2 items from armsunlimited.com located in Henderson, NV. After receiving an email from them saying it was shipped on 2-13-2022, the tracking numbers have never updated as of today 2-23-2022. The USPS website says both have shipping label created but not received by USPS. I emailed sales department and received a reply from Agnes saying, the Post Office takes a couple of days to update after receiving the item. I emailed back and said it had already been 7 days since the “shipping” day. No response to that email. That was 3 days ago. Today, 2-23-2022, I tried calling the company’s phone number listed on the website and a recording said it was out of service. What? I then emailed sales a third time saying I wanted confirmation that it had been shipped or I was going to dispute the charges with my CC company. I also said I would be filing a complaint with the BBB. After looking on the BBB’s website, I saw there were over 40 complaints for shipping issues and refunds for non-receipt of items. I also called the 866 number that was listed as their company’s other contact point and it was a phony number that went to a promotional scam. As I was writing my complaint on the BBB website I received a phone call from the number that was “out of service”. I was told by someone named Sarah that she had seen my email and personally checked with the warehouse to ensure my order had been shipped. When I asked her about the phone number, she laughed it off saying they were having “problems” with there phone system. She then gave me the same tracking info I already had and said it was the post office’s fault not armsunilimited.com. I told her that if the USPS had gotten the package they would have updated it in the last 10 days. I informed her I would give the tracking number until midnight tonight to update. If it did not, then I was going to dispute the charges. Sarah then tells me if the items show up and I refuse delivery they would charge me a 15% restocking fee. I haven’t even received the items yet, they aren’t in the tracking system and she’s already talking about an outlandish restocking fee of something that doesn’t exist. I have ordered from this company before in December of 2021 and didn’t have any problems. Now Agnes and Sarah claimed they were short handed due to the corona virus. How is that even relevant to the conversation? Now not 30 minutes ago I received an advertisement email from them for one of the exact items I ordered for 30 dollars less and it’s in stock ready to ship. You can’t make this stuff up. I will never do business with this customer service last company again and word of mouth or internet is where you get new customers. If you are thinking of buying from this company, check out the BBB’s website. By the way, they are not a BBB accredited company. I wish I had done my due diligence before doing business with this company.

I ordered a Magpul D60 mag for AR 15. Price was good, shipped same day. Only issue was USPS. Took longer than expected to arrive. I live in Oregon and ordered out of Nevada. Not sure why it went to New Mexico. Again USPS issue. No Arms Unlimited Issues.

Ordered 25 small pins for my grandson’s second grade class on Monday, March 25. On Thursday, company notified me that order would ship on the next day, Friday, March 29. On Friday, March 29, I was notified that, nope, the order would ship on Monday, April 1. I contacted the company by phone, spoke first to Jessie and was transferred to Madeline. The purpose of my call was to cancel the order inasmuch as I needed the items by Thursday, April 4. Madeline, a very pleasant young lady assured me the order would be sent second day air on Monday, April 1, to arrive by Wednesday, April 3. I agreed and on Tuesday April 2 I received a package from the company. Absolutely, the WRONG item. Once again I called the company, spoke with Madeline and was told there was nothing they could do. However, Madeline pressed on and spoke with her contact, and was told that he would ship the order overnight mail the next day to arrive on Thursday, April 4. Nothing was shipped. Somebody dropped the ball, it was a small order but apparently commitments don’t seem to mean anything. I am left with 18 disappointed 2nd graders. No way to run a company.

I wish I could give 0 stars. Worst customer service possible. Robot generic answers via e-mail and phone... Prices are extortionate. Hidden fees always apply so expect the unexpected with any shop direct company. Products are usually of a poor quality (clothes and gym equipment that I have purchased have had a problem with them 50% of the time). Would never use again. AVOID AT ALL COSTS.

16 January, 2015 07:23:00 Loaded onto van 16 January, 2015 01:14:00 Received at GLOUCESTER DEPOT 15 January, 2015 17:29:00 Sorted at WEDNESBURY 13 January, 2015 19:35:00 Despatched from BRISTOL DEPOT 13 January, 2015 14:34:40 Despatched from SUPPLIER 13 January, 2015 14:34:05 Order to be packed at supplier 6 January, 2015 08:39:46 Order being processed at supplier this is great for a NEXT DAY delivery BED . would of be nice if could rang me say something ..but very poor and once bed turn up it going back without a phone call like did to me ...thank to argos on speedy delivery that was next day

Insight repeatedly fail to honour a two year warranty for a failed product. 1) "The warranty is one year, not two. Prove to us that it's two" (it's on their website and the website of the manufacturer as two) 2) Repeated delays in contact 3) "You need to raise a ticket with the manufacturer, not us" (No, we don't. We did do it, but the manufacturer quite rightly said that we should go to the people we brought the product from, i.e. Insight). Still waiting for a resolution over a month after hardware failure.

I'm a Global IT manager, I find the multiple poor reviews very surprising. I've used the company for 15 years and they have always provided a cost effective professional service. Recommended!

I am still waiting for my refund of £22.70, it has become a nightmare, no one from the Company deals with the problem. As a last effort, details are Customer Number A4416349. Original order was goods BF155A6 &G07553A posted 09 Oct '17. I was asked to prove my cheques had arrived,by Usman Ahmed, Customer Service @ Manchester. I sent proof and have Royal Mail delivery signature. No response, not even an Email! 20Nov'17 received from Mr.Swindells, ref.RE07/A/101 a refund of £5.91. of my second cheque, so if this was traced, why could they not find my £22.70 cheque?? This is the worst experience of mail order, never again.

My order had not arrived after 14 days. I phoned H of B and was told that the vinyl tablecloths were out of stock. When I phoned customer services the phone was not answered, so I then got through to sales. The phone was answered promptly. The tablecloths were in the sale at a third of the full price. I asked, and also wrote to ask, why there was no system in place to inform cusomters if an item was not available. I had to make an expensive phone call to find out where my order was. I ordered my items by post and enclosed a cheque. I was asked if I wanted the company to retain my money against a further order. I said that I had no intention of ever ordering anything from H of B again. My payment was returned in the form of a cheque. I did not receive an answer from customer services as to why I had not been informed that the item was out of stock. Strangely in the next catalogue that arrived the same vinyl tablecloth was offered at the full price. Perhaps it is always out of stock when it is in the sale. Never again.

I have ordered 5 items from them...5 bottles and turned out they don't work at all. I called them and not being helpful. when I checked on line, turned out that the said item was banned in the US. I urge people to think twice before ordering from them.

I ordered plenty of goods in April, 2020 but have not received my goods even in June, 2020. The phone is disconnected and the email is no response at all. I tracked the package status in UPS and the package was broken and discarded... om.. But who should take the responsibility for this? But of course it should not be me!

I was put on to the Geelong office where I was told I would get a 9 month bridging loan and so and so per cent and so i waited and waited for the paperwork, including emailing - to nothing. I then wrote again and was put through to the same office. The same guy spoke to me, this time stating he didn't think Rams offered that and he didn't know why he'd told me. I might add that both referrals were to a woman at Rams Geelong who never bothered to make contact even though she was my port of call via the Rams site. I have never been so disgusted in a company in my life, how dare they! So now we have to sell first, to then buy where we're going for my daughter to go to uni to do a double major/Masters, and we were hoping to move stuff out and buy first so I could fix the house up here first. Can't be done, and they led me on. I hate them and there should be an inquiry into their ethics. Absolutely disgusting and disgraceful!

I currently have a home loan with you. Each time I’ve contact customer service I’ve had a horrible experience. The very first time was when I got a message to say that my direct debit of $50 for the construction loan was overdue. I called to rectify this straight away as I am never late in any of my bills. When I called the call centre I spoke with this very rude and abrupt lady, she implied that I was crazy as “RAMS don’t do direct debit as it is illegal” she would not let me speak, shut me down each time I said my previous construction progress payments were being direct debited. She got frustrated with me and said she will transfer me to someone else. This was very stressful for me, being my first home loan I really didn’t want to get on a bad start. I finally got through to another RAMS representative and I had to start the call like new. Full ID check, had to relay what my enquire was and what happened in the last call. This lady was nice and very helpful, unfortunately the first person I spoke with didn’t leave any notes so the second representative was unsure what she was talking about. She explained to me that direct debit is normal, the only reason I got the message was due to the public holiday and it will get processed following business day -nothing to worry about. The second time I called was to discuss what to do when my construction loan is completed. I called the call centre. They said they weren’t too sure but to call the person that set up my home loan account. Once I advised that they are no longer open she then referred me to the closest RAMS office to enquire. I believe it was RAMS Mooloolaba, I spoke to a lady that was extremely rude. I wish that call was recorded and she was extremely condescending, she would not answer my questions and told me to call the call centre. When I asked her if I could get the valuation that my house was valued at she said that RAMS don’t do a proper evaluation, someone only goes out to make sure the house is completed after the build. This I found annoying as when I first signed up with you, [name removed] was my loan advisor, he said that we would get a valuation of the home once completed. So am feeling deceived as now I need to pay to have one completed. Then I called to simply request my bank details be updated as I simply changed banks. I thought I could do this over the phone like any other company. But no, I I was sent a form to complete. I completed and emailed the form back, only to receive it back again to say it was missing information. I had to print the whole form again since the last one was chucked in the bin. I don’t hear anything. I tried calling, long wait in the queue, couldn’t get through. Then get an email to say to call RAMS. The call centre isn’t exactly to get a hold of. But I tried, couldn’t get through. Now to my most recent events with RAMS. The end of my construction loan. I received a letter to call RAMS to get my change over fee waived. Great. Called through, no you can’t change until a week before the 1st of April 2020. Alright, Called a couple of days before then, spoke to a gentleman, didn’t catch his name, he said good news we can waive all fees and you can get an interest rate of 2.79% without any prompting. I thought this was great as I was considering refinancing for a similar interest rate. I also wanting to change my monthly payments to weekly or fortnightly as that works better for us. He said I was entitled to all these changes. But he can’t do anything until the 1st of April 2020. I requested 6 call backs in the last week. I haven’t received 1 call. I have called, I have been on hold for 20minutes + each time. Which is not suitable for a couple who also work full time. Wasting all breaks to try and get a hold of our home loan financier. Hence the request for all the call backs to get everything sorted. So I called the office this morning, spoke to this lady, she was nice but seemed to not know too much information. Just kept saying she would transfer me through to the department that sorts it out but then kept remembering they don’t open until 8:30am. Not convenient for me as that’s when I start work. I end up updating my payments to fortnightly. A little annoyed that she said that will start from May as I couldn’t change it for the month of April, even though I was told I could a week ago? And she also advised of my new interest rate of 3.81%. I’m a little confused to why it could get changed to this amount but not the 2.79% as per prior discussion. I was not told 3.81% would be my interest rate ever. No letters, emails or phone calls. So I tried calling the office for my lowered interest rate and a refund on my “waived fees” but phones are busy and I’m still waiting on a call back. I find RAMS customer service is atrocious. I work in customer service myself and we promise our customers we will get back to them that day, we don’t have long hold times on the phone, we respond to emails. Even in these tough times. I really hope all calls are recorded, as not one service representative advised me that on any of the calls. I did load a complaint message to the company but never heard anything back. extremely disappointed, I wish someone had of warned me earlier. They have been giving me the run around. STEER CLEAR

Not only do bank SA Charge you absolutely ludacris fees And $10 a day when your account is over drawn, There customer service is useless! My card is due to expire tomorrow, And I have not received a new one. They say there was a delay in processing And That i can access Cardless cash. Great! But what about my online payments that decline because my card is not valid? How is this my problem? Also they treat their staff like garbage! Don't bank with these incompetent thieves. Will be closing my account.

I've been a business customer of bank SA for 10 years. My business is successful and I work bloody hard with no hand outs from anyone. All I wanted was a business credit card. I made an appointment and went into the branch. They couldn't help me, said it was a " business banking" situation. They told me someone would call from their business area. After FIVE DAYS, I called them. I was discussing with Sidney what I wanted when a client came in. I called back as soon as I had finished with my client, but Sidney was busy. I left a message for him to call me back, but guess what? He never called back!! Pretty disgraceful in my opinion. Bank SA are ok for everyday personal stuff, but if you're in business, forget it. They either can't handle it or they just don't care enough to want to.

Saw the awesome cash back bonus on signing up for this card, $500 spend with $200 cash back, can’t go wrong. The online banking is easy to navigate as well. October 10th 2019 Update: Good low rate credit card Good low rate credit card, great incentive for getting new customers in the door. Customer service was fantastic. Had the card for almost 6 months and used it several times

If you’re slightly late paying your credit card or loan back they will call you from a private number roughly 6 times a day. Pretty disgusting. I just switched banks and I’m a lot happier. Can’t wait to pay off my credit card and close the account.