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Consultant

Consultant A person who provides expert advice professionally or a hospital doctor of senior rank within a specific field.

557

Companies

Сompanies in this category

8103

Reviews

Number of reviews in category
2.1

2 Reviews

2.1 SmartReviews Score

Recent Reviews

I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders

Bad

3 years ago

AndersMerr

I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away

Poor

3 years ago

Tatts

1.8

12 Reviews

1.8 SmartReviews Score

Recent Reviews

I ordered 4 "mystery boxes of stuff" on November 27th. My wife ordered 2 "mystery boxes of stuff" on November 28th. Boxes arrives and we got the EXACT SAME ITEMS. Why was I charged for 4 when I got the same items as an order of 2? I called their 800 number. Was told to email support. I emailed their support and got no reply. I called again a few days later. I was told to email support again. I told them I had. They said there was nothing they could do, other than "relay the message to their 'box of stuff' department". I emailed again. No answer. I called back again. They said they would once again relay the message. I am now forced to take this up with my credit card company. I will never shop HomeandBeyond.com or Polsteins again.

Bad

3 years ago

Lower

This order was placed online at www.homeandbeyond.com on 6/29 and was originally shipped on 7/2. I received an email with a tracking number. On 7/7 the package was returned to origin by UPS - reason on UPS web site "This package was damaged in transit. UPS will notify the sender with the details / all merchandise is being returned". When I didn't hear from Home and Beyond by 7/16, I called Customer Service and was told it was waiting for management approval and he will get it out ASAP. I didn't hear back and on 7/20 I sent an email to customer service - I received a reply with a ticket code stating someone will contact me. Didn't hear anything and on 7/24 I called Customer Service and asked to speak with a manager. I spoke with a Supervisor who apologized and told me he would ship it out express that day. After 4 days I called Customer Service and asked if my order got shipped yet. I was told it was scheduled to ship that day (the 28th) and I would receive an email as soon as it shipped with a tracking number. On 7/29 when I didn't receive an email, I called Customer Service again fully planning on cancelling the order, and I was told it shipped yesterday. When I got home from work it finally arrived. I would never, ever purchase anything from this reseller again. This company is the worst I've ever dealt with.

Bad

3 years ago

ltortora

3.3

30 Reviews

3.3 SmartReviews Score

Recent Reviews

I ordered 4 bottles of wine a week before Christmas and entered the code for 1 cent shipping. The e-mail confirmation I received showed the 4 bottles, 1 cent shipping and that the order would be received Dec 27th. On Dec 22nd I received 3 of the bottles and a receipt showing that I was charged $26 in shipping less a $17.**** credit. I contacted customer service and wasted over 2 hours of my time trying to get them to refund the extra $8 in shipping. The cs rep kept referring to the invoice I received and kept stating that I had chose expedited shipping even though I had sent him a copy of the original confirmation I received. DO NOT USE wine.com to order anything. They will rip you off for additional shipping and pretend like you made that choice. (I did tell them not to bother sending the 4th bottle...for fear I will incur more outrageously priced shipping charges.)

Bad

3 years ago

MargaretGraham

Placed an order one week before Christmas because they stated free two day delivery, thinking I would have this by Christmas. Well delivery date of 12/20/16 came and nothing I called the next day 12/21/16 and was told it was shipping out and I would have it on 12/22/16. Nothing...I called again on 12/23/16 and asked to cancel my order, was told I couldn't cancel because my order was in process status. They had a lot of employees call in sick around the holiday and couldn't get my order fulfilled as promised. Was again told my order would be shipping out on 12/27/16. As of today, I still have nothing and I am being told the same thing....My order will ship soon and a tracking number will be generated. I am contacting my bank to try to get my money back. This company doesn't even deserve to be rated one star!!!

Poor

3 years ago

cuse21

3.3

51 Reviews

3.3 SmartReviews Score

VitaGlo

VitaGlocom - Now Vitamins Now Foods EAS Met-Rx MuscleTech and many more Diet Vitamins Minerals Herbal Products VitaGlocom is your first choice for nutritional supplements health body and muscle building products

Recent Reviews

The customer service is rude and unhelpful. There were no updates about my order for several days, and I got no response by email. Then when I call the guy says they don't actually have it in stock. They have an authorization on Paypal for the amount and I asked him to remove it but he said they absolutely didn't charge me so I just hope the authorization will fall off in 30 days. I should have known looking at their website that there would be issues; seriously it looks like a site from 2005. They really should work on customer service as well, the guy answering seemed unprofessional at best.

Bad

3 years ago

Katie H.

After attempting to get a credit on a defective product, I was responded to by E-mail with unhelpful, brusque responses. When I called on the phone, "Mike" answered and was very rude and hung up on me. When I called back, he accused me of "yelling at him" and was abusive and, again, unhelpful. I will not buy from this company again. Now that I read all of these negative reviews with people with similar experiences, I'm surprised this company is still in business.

Poor

3 years ago

Carl M.

4.5

39 Reviews

4.5 SmartReviews Score

LeisurePro Ltd

Shop underwater sports, scuba diving & snorkeling gear. Get wetsuits, spearfishing & freediving equipment from brands like Cressi, Scubapro, Mares, Aqualung, Suunto & more

Recent Reviews

Bought a Oceanic VTX in March and paid the 2-business day, my dive computer was delivered to the wrong address, didnt get it back and Leisure pro refuses to refund me... Their excuses - Need UPS investigate, every time I ring them got the same reply "UPS is investigating need more 7-10 business days.. its now 25 business days and Im still waiting..

Bad

3 years ago

Eduardo C.

I submitted a post two days ago on their site, at this time they haven't posted my feedback. I'm seeing their nine 5 stars along with one 4 star feedback. My feedback is for the purchased of their 3/2mm X-Span Hood to go with my X-Span Jacket. When I placed my phone order I told them my head size was large and my neck was medium. He replied, we just go by the head size. The hood fits my head but is loose around my neck. Not sure why their website has a chart for head and neck. Later I did seen similarly issues via Amazon's feedback about the neck being loose on the X-Span hoods.

Bad

3 years ago

Gaither D.

4.2

9 Reviews

4.2 SmartReviews Score

Recent Reviews

Ordered an item from LuggageOnline 12/14/11 for Christmas. Plenty of time right? Not for LuggageOnline. On 12/21/11 I noticed on UPS tracking data that item was scheduled to be delivered 12/26-12/29/11. I called LuggageOnline. The LuggageOnline agent cancelled the order and placed a new one with 3 day shipping (which was being offered to all online). His call not mine. On 12/22/11 I noticed on UPS tracking that the package would be delivered 12/26-12/28/11--AFTER CHRISTMAS. They have a tab where you can print a "gift voucher" telling someone that you ordered something from these dopes, but it didn't arrive. How nice of them! I happened to notice that the original shipment--which I could still track on UPS--had actually arrived in my town on 12/21/11 at exactly the time I was talking to the first agent. I called LuggageOnline customer service again. They informed me the item was now on back order. As for the original shipment. It was rerouted and could not be rerouted again back to me. So, what I got for my call to customer service was LuggageOnline taking steps that stopped me from getting what I ordered on time and doing something that insures I will not get the item on time. Also, at no point did I ever receive an email informing me my order would be late. They have good prices. But there is a reason for that. THEIR SERVICE IS TERRIBLE. Pay an extra couple of dollars and buy elsewhere.

Poor

3 years ago

RCB1948

I ordered 1 Jansport backpack and 1 travel-outlet kit. They ship the products promptly. The price was cheaper than amazon. When I send email to the Luggage Online, they respond me very promptly. I was kind of worried at first because I usually do not buy from anywhere except amazon or buy.com. However, I did not have any problem with Luggage Online. I recommend this seller.

Excellent

3 years ago

haberdar

3.1

11 Reviews

3.1 SmartReviews Score

Europeanplates

The Most Complete Selection of European License Plates German License Plates Mounting frames Mounting Hardware Oval Decals and Registration Seal Europeanplatescom has one of the largest collection of hard to find Euro items

Recent Reviews

Okay so I've been reading all these reviews that other people have posted on here and we all seem to be having the same problems... I ordered my custom euro plate from europeanplates.com on december 28th, 2010... its now january 30th, 2011 and still no plate... I did, however, receive my plate holder that I ordered on the 29th of december... I have sent emails and left messages.. but no response... this company has really low standards if this is happening to almost everyone that does business with them.

Bad

3 years ago

nickeee

Where is my product Europeanplates.com that i paid for...damn it's been close to 2 months. WHERE IS IT..... TELL ME IF YOU STOL MY MONEY. NO ONE ORDER FROM THIS COMPANY, THEY ARE LIERS AND FAKES. FAKES FAKES FAKES... They contacted me and told me to remove my review so they can send me my product. FIne i'll do it but give me a tacking number first. How low is that....

Poor

3 years ago

tmk613

3.7

30 Reviews

3.7 SmartReviews Score

Expired DNS Hosting Services DNS Made Easy

Please contact this domains administrator as their DNS Made Easy services have expired

Recent Reviews

I also never received my order which was placed Dec 3. I have left multiple emails and voicemails.

Poor

3 years ago

RHoyos

I've recently put 3 orders and received all three orders with all beads on each order received. I'm satisfied with what I paid for and give them 5 stars on all orders and shipping them in a timely manner. Thank you for your business. Sincerely, Renee From Hilo Hawaii

Excellent

3 years ago

Nenesa

3.8

30 Reviews

3.8 SmartReviews Score

Comfort First

Offering quality Made in the USA living room bedroom dining room and teen furniture

Recent Reviews

I had a great overall experience with Comfort First. My order was processed and shipped within 24 hrs. I would buy from them again. Thanks!

Excellent

3 years ago

eli344

I shopped from Comfort1st for the first time and my experience was great! I received the item within 2 days. Great prices, great customer service! I definitely recommend this website!

Excellent

3 years ago

dianaplei

3.3

68 Reviews

3.3 SmartReviews Score

Recent Reviews

Reading all the reviews on getting charged 14.95 for membership without asking for it. When I placed order in December the asked me if I was interested and explained what it was . I love it! You registered your claim number and send pictures of receipts of stores you shop at and get 5% back. Minimal I get back was $30 so take away the 1495 monthly membership fee I still make 15 bucks. I have gotten back as much as $100. Just going to Walmart, Aldi’s, Lowe’s, and bed bath and beyond. They have so many stores and grocery store. So worth the time to send .

Excellent

3 years ago

Cherri

I made an order for 2 red white and blue stars and 2 weeks goes by and it says it was delivered when i called they said it was returned back and they would send me a new ones out... so two weeks goes by and i never recieved them so i called again and now they are out of stock... i asked to talk to there boss because no one can call me never a phone call but they decide to just send me a partial refund so i have to call again to get my money... nothing but problems i wish i didnt waist my time

Bad

3 years ago

Robert ross

4

37 Reviews

4 SmartReviews Score

Recent Reviews

I've been looking everywhere for this printer and have been disappointed when I began the process of purchase. I would get a no longer available message. I've never ordered anything from this company and can honestly say...I'm very very happy with this order.

Excellent

3 years ago

Theolette M.

The item I received arrived almost immediately after being shipped and was new-in-box as expected, operating perfectly. The only point of detraction in the ordering process was the Email I received just in the previous week informing me that the open order couldn't be re-authorized due to insufficient funds and that the order was being cancelled; the item was processed and shipped anyway, and while utterly confusing, I'm quite pleased with the result and am happy to have the product in time for Mother's Day

Poor

3 years ago

Jacob G.

3.5

24 Reviews

3.5 SmartReviews Score

Aviator Sunglasses Polarized Sunglasses Sunglasses for Men

Aviator sunglasses polarized sunglasses and sunglasses for men are at a discount online

Recent Reviews

Worst online reseller that I have dealt with.No response to emails or phone calls.I have been trying to get a UPS tracking number from them for 5 days,no luck. My glasses were shipped 0n 12/22/05,according to their shipping email.

Bad

3 years ago

joga1

Hello, as first sorry for my bad english because I'm a german customer. I've have ordered glasses for $ 115,40. After reshipment nearly 2 months ago I'm still waiting for an answer and the refund. No answer by emails and no money. So I have no glasses and no refund. So I've learned not to order in the United states and to buy my glasses in Germany. It is not possible to get my money. This shop is a con-artist one. Do not buy there.

Poor

3 years ago

kojak8653

2.8

2 Reviews

2.8 SmartReviews Score

Recent Reviews

I purchased through them only to receive an additional bill for the shipping once I had received the toy. This shipping amount wasn't brought to my attention during the purchase procedures. The shipping was $62 when the product itself was $90. I didn't know they could charge you credit card after an approved purchase without your authorization. They told me their shipping policy was somewhere on the site, my issue is that it wasn't anywere near the sales cart or in the checkout procedures. This company is borderline fraud when it comes to shipping. Worst purchasing experience ever in my years of buying online. I hope this never happens to me again.

Poor

3 years ago

gumbi007

Scam my daughter received a $100 gift card from her Aunt which Sarah and Diana of Colorado refuse to honor or respond to. The professionalism has been disgusting and heartbreaking. A great moment for Kazoo Toys to steal from a 2 year old.

Poor

3 years ago

Lgcap

3.3

3 Reviews

3.3 SmartReviews Score

Recent Reviews

Unlike other reviewers here, I only joined for their bonus offering of $20 rebate that they promised for my past purchase since they offered me a trial offer. I actually didn't personally signed up for this, but I was signed with it from Everyday Privileges Gold which is their sister site. When I looked at the benefits of Shoppers Advantage, I saw that it had almost the same features as its sister's site and another membership I had with another site so I decided to cancel it. And like they said, even if I cancel the membership, I'd still receive my $20 rebate for my trouble and time spent on the site. The staff is courteous and they do try to keep you but I told them I wasn't convinced so they let me go. Their phone hours span throughout most of the day and it's easy to reach them without a long hold. The cancellation process was easy which I appreciated. Weeks later, I received my $20 check without problems. So far they seemed to be honest on what I was promised and I received it. But they need work on their website, and better justify the costs of the membership for what they offer.

Excellent

3 years ago

zeta

I've been fighting this company to cancel my membership for 3 years. Everytime I call I get the offer of a cheaper amount to be billed. Everytime I say no cancel my membership. They say ok it's been canceled and next month it's on my statement again. I have never used the service as their prices are retail not reduced. Beware when renting a room or car by phone. I said yes for the $30 discount at the time. I have paid over $500 for that tiny discount and never used the service. I even canceled 3 days after I agreed to the service. I finally got a cancelation code today after more than 20 cancelation calls. I know this makes me sound like a dope, but when you cancel it should cancel. I even changed my card number and still got charged. Also Beware they will change charge amounts and names on your statement. Scam company. Next step is to change my bank account no.

Bad

3 years ago

JasonKeener

3.9

2 Reviews

3.9 SmartReviews Score

Recent Reviews

I made an order for three items on 12/10/08 and received this email today 12/12/08: "During the process of preparing your order for shipment, our shipping department discovered that one or more of the items you requested is out of stock and unavailable for shipment. The Monarch Fan Brushes Winsor & Newton size 2 has been removed from your order and you will not be billed for the item(s). We understand the inconvenience this may have caused and would like to offer you 10% off your next purchase with MisterArt.com. To take advantage of this discount, please enter the following COUPON CODE at checkout: XXXXXX This coupon code is valid through 12/31/2008. Thank you for shopping with MisterArt.com for your art and craft supply needs. We know that you have lots of choices and we truly appreciate your consideration. Please contact us if you require additional assistance and information. Regards, The MisterArt.com Customer Service Team" 1.) Why did the item show up as available on the website when I made my purchase? 2.) Why did MisterArt email me that the item was not in stock and go ahead and package the rest of my order? I may have changed my decision had I known the item was not in stock. The shipping cost is the same to ship 2 or 3 items. I would have canceled my order, but they went ahead and "packaged it". 3.) The purpose of ordering online is so you do not have to go out and purchase the item somewhere else. I will now have to go and purchase this at a Pearl Artstore now, so I might as well purchase the rest of the items there. 4.) The Supervisor, Tene at ext. 225 said that once the order is in "packaging", they have to send it. They cannot cancel the order even though I was on the phone with her giving my verbal request to cancel the order. How does this make any sense? 5.) Tene says I have to either refuse the order which is being sent to my mother's house in DC or they will send me a return shipping label once I receive the package. Uhm why waste their money or mine. Keep the package Misterart, I don’t want it anyway! 6.) I love the fact that they offer a 10% discount for me to use in the next 19 days. How ridiculous! Why would I shop there again! They should give me 10% off my CURRENT order, not my next order. That's a very CHEAP way of doing business and poor customer service. Misterart.com should keep their inventory up-to-date on its website and let the customer decide from the initial order what they are getting into. Never ordering from here again, and no thanks to Tene!

Bad

3 years ago

sarah14523

I've shopped at MisterArt.com a total of three times over the past year spending a total of $769.74. All three of the orders arrived well packaged and very quickly. Two of the three orders were perfect, exactly what I ordered. Only the most recent order was there any issues and that issue is so minor but does need to be fixed. My most recent order was for 135 items, 110 different products with 135 items all together due to duplicates. I was pleased to find that nearly the entire order was correct BUT one $0.73 plastic bottle was missing its spout and the cap that goes on the spout--I ordered eight of this particular item and the other seven came with the spouts and caps in place. I would think that the person packing the order would've noticed the missing spout and cap but they're human so things do happen. I sent an email to what I thought was their customer service email but since I got no answer (something they're normally very fast at) I copied and pasted the email into the web form on their actual site. I am confident that they will make things right because they really are good and quick at what they do. So other than the missing pieces, the order was perfect. Considering how many unique items there were in the order, a great feat! I would not hesitate to recommend MisterArt to family, friends and fellow resellerrating readers. I will update this review when the missing pieces problem is resolved. ----- Mar 6, 2010 Very early this morning I received a reply to my original email and they are going to be sending a new $0.73 bottle to replace the missing pieces on the other one. This is the kind of very fast service and fine customer service that makes buying from MisterArt a pleasure. I'll be renewing my VIP Membership with them straight away. BTW the VIP Membership is only $25.00 a year and it is well worth the price because it reduces their already low prices to the lowest price that your going to find for almost any of the artist supplies that they sell.

Excellent

3 years ago

OurDogIsTheAficionado

3.9

7 Reviews

3.9 SmartReviews Score

brainstormidsupply.com

Brainstorm ID Supply sells products that help you create professional ID cards without expensive equipment Including Teslin Synthetic Paper Butterfly Pouches and Magnetic Stripe encoders Product buyers guides are available to help you find the right product Orders shipping to USA are delivered within 3 business days Our ID Learning center includes step-by-step tutorials to show you how to make an ID as well as ID template downloads

Recent Reviews

I recently purchase a Canon TS702 w/ cards & printing tray. As soon as I got it, I tried it, and was unsatisfied with the quality of the printer. I emailed on how do I return. Their website quotes, "Brainstorm ID Supply offers an unconditional 30-day money back guarantee. If at any time within 30 days of receiving your order you are not happy with what you ordered, for any reason at all - you can return it for a full refund." It took 9 days and after I gave a review, they finally responded. Now, I'm being charged a 20% "restocking fee" to return their equipment. Just all around bad business. This has been an horrible experience, I just want to warn other potential customers before you shop and get treated unfairly. *** UPDATE *** So, after explaining to the "Founder" Jonathan Laliberte that the money back guarantee is a contract and since the "restocking fee" is not mentioned in the CONTRACT, I am NOT entitled to it. He threatens me with: not being able to return since it's been opened. Even though their websites GUARANTEES 100% money back if the customer is not satisfied for ANY reason. And also lets me know that they'll be updating their policy. Very distasteful. I will NEVER spend a single dime with this company again, and I HIGHLY recommend that anyone reading this review doesn't either. I'll take this as a $300 lost. Don't end up in my shoes, please shop elsewhere!

Bad

1 year ago

ReginaldWalton

As the communications / social media manager for Housen Health Services, I was tasked to purchase and print employee id badges. With the Brainstorm Youtube video on the Canon Inkjet and the use of the J tray, I ordered the printer and jtray. I initially ordered PVC cards from a business vendor and was unable to print to them. I contacted Brainstorm online chat and with guidance from Johnathan I found out that I needed the inkjet PVC cards I ordered the supply from Brainstorm. They were delivered in 2 business days. I have printed the employee id badges and it all works perfectly. Great customer service and superb training videos

Excellent

3 years ago

gracecwalker

3.3

9 Reviews

3.3 SmartReviews Score

Recent Reviews

On November 13 2009, I placed my order and did not receive a conformation,waited to hear from Ronco so,I placed it again, got a comformation, got an E-mail saying they werer out and could they sub.This happened twice and each time my credit card was charged and credited ,so I ordered a more expensive one. So on Jan.04,2010 I received two rotesseries, I kept the more expensive one and Returned the other after calling for instructions on how to return it, I Insured It and waited until March when I sent Ronco a six page fax with the Insurance recipt,a copy of the shipping copy and a copy of my December, Janurary and Feburary Credit card bill and so far as of April 28 2010, I have made 15 calls to Ronco to get my refund, I don't give up easy and I won't purchase anotherthing from RONCO. Swindled

Bad

3 years ago

Swindled

DONT EVER ORDER FROM RONCO.... I orderd the knife set 2 months back I only receved the email saying they have reveived my order... NO Delivery or a word about delivery date yet(after 2months)...I have called them twice already every time they keep saying about their warehouse is moved or their database is moved but no clear answer whats happening with the order..... Only now I read the ratings of the seller and Im fearing that i have become a victim of very inteligent scam. ***April 1st 2008 *** Called them again to find out whats happening & the guy one the cutomer suports says he needs another 2 weeks to diliver WTF?....its been mor thatn 2 months since I order & now another 2 weeks....I wanted to cancel the order & they are saying I cant cancel it now...but they need another 2 weeks 4 dilivery.. RONCO.COM are theves operating on broad day light dont order from them.....

Poor

3 years ago

nips

3.1

3 Reviews

3.1 SmartReviews Score

Recent Reviews

First time buyer... I'll be back...

Great

3 years ago

rocketmann54

Ordered a 250GB Simpleshare drive from them since they had the lowest price and no one else had them in stock anymore. I got a confirmation right away and then a few hours later received a call to let me know that he didn't really have anymore in stock. I was disappointed that he didn't have what I was after but at least he got back to me right away so I wasn't left hanging. I am assuming his website just wasn't processing inventory in realtime or possibly this was due to human error. I was impressed by how fast he got in touch with me and would say this company is probably good to do business with. Let's face it, people are more apt to write a bad review because they are pissed when they have a bad experience. I was happy with the way my transaction was handled. kudos deal-stop.com guy.

Great

3 years ago

zentechnician

3.8

6 Reviews

3.8 SmartReviews Score

Engagement Rings Wedding Rings Diamond Engagement Rings Diamonds and Jewelry

Jewelry Central offers Engagement Rings Wedding Rings Certified Loose Diamonds Settings Stud Earrings Pendants and Bracelets Design Your Own Diamond Engagement Ring or Diamond Jewelry

Recent Reviews

I bought the 4 carat tennis bracelet, and gave it to my wife for our anniversary. She was thrilled, it's what she always wanted. Would use this company again.

Excellent

3 years ago

dontom-62095

**** August 6, 2009 Update **** I'm updating this review 4 1/2 years after my original purchase because it seems my dispute with this company is finally resolved. Out of the blue, I received a phone call from Charlie in customer service informing me that Jewelry Central had been bought by another company. They were going through their records and came upon my file and this review; or perhaps vice versa, I'm not sure. At any rate, they offered to complete my refund and promptly sent me a check in the mail. I was completely pleased and surprised by this, and was grateful that someone there was trying to make up for a past mistake. I trust the new owners to put more attention to customer service and believe they deserve a second chance. Thanks go out to Charlie and the rest of the customer service team for making things right after all these years. My ranking will be revised to a neutral 3/5. ======= Original review: Summary: 1) They promised same-day shipping via FedEx. Based upon the date they charged my credit card and the delivery date, I believe they shipped on the 10th day via USPS. 2) I requested a cancel if they couldn’t ship by the 5th day. They shipped late anyway. 3) They shipped to the wrong address. 4) They kept $20 of my money because of items 1-3. The details of my experience: (Removed. It's been over four years. They made things right. No need for the gory details any longer.)

Poor

3 years ago

ringlord

4.8

2 Reviews

4.8 SmartReviews Score

Recent Reviews

I placed an order with the previous owners in 2013 and never received it. However when I read about the new owners I contacted them and they immediately sent my order, no questions asked. I am super happy with their service and will be ordering again. Give these people a chance, they deserve it

Excellent

3 years ago

fali1866

I don't understand the above review. I ordered my items around Sinterklaas and got them in time for Christmas.

Great

3 years ago

Miss_Gloss

2.5

5 Reviews

2.5 SmartReviews Score

ez-Tree

Fiber optic Christmas trees with LED artificial Christmas tree lights on sale These fiberoptic trees are 2016 designed LED trees color white lights

Recent Reviews

Ok so we found a tree on the website eztree.com that we really liked so we ordered it.... way back on November 3 2016. Today is November 29th, a week later than our family would be putting our tree up, and we are still getting the runaround. I keep checking my order daily and it's always the same, no shipping info has been assigned. I have emailed several times and the emails are answered with excuses and false hope. So far I have been told that the trees are at the port authority in Virginia awaiting x-ray. This could take two days to a week. That was week one. Week two the response was department of Homeland Security wanted to keep the trees longer, but they will be released by the end of the week. Your shipping info should be assigned by Tuesday . Week three, department if homeland has still not released our trees, the longest they can hold them is Wednesday. We will start shipping them by 11/29. Uh huh sure. I'm so sick of excuses. They have had three weeks. My payment of 249.99 has already been deducted from my account, immediately actually. Now if only they would be as efficient in getting me my tree. If we do not have shipping info with a solid Tracking number by Thursday I am filing a complaint with the better business bureau. I will also be expecting a quick refund since we would like to be able to buy another tree from a reputable place before Christmas arrives. I'll keep you posted on what happens. I'm hoping I will get tracking info today and have a tree that my kids love by the weekend. As for now though I say do not order from here. If that changes I will reconsider my rating.

Poor

3 years ago

the_jileks

We ordered a 7ft fiber optic Christmas tree from them on 12/09/2015. We received it 2 days later, After we set it up it was on for about two hours when it shut off completly. The transformer was very hot. We let it cool and tried it again but it would not work. i contacted the company on Friday Dec 11th via e-mail and the got back to me that night and said they would another power supply to us on Mon Dec 14th. i contacted them again on Dec 18th because I had not yet received the item and they e-mailed me back saying that the were sending out another power supply via USPS Priority. It is now Dec 25th and I have still not received anything.

Bad

3 years ago

SJMykland

3.8

8 Reviews

3.8 SmartReviews Score

Knife Outlet

Knives knife accessories and more from Knife Outlet - huge selection of knives sharpeners outdoor gear and tactical gear

Recent Reviews

Old inventory on site. Will get rude if you ask about it as many others have said. I think they leave it on there to attract clicks. Instantly called me a liar, as if he had this conversation many times before. Glad I called before placing first order. Not getting my money

Bad

3 years ago

DanielDBorn

Purchased Browning Outdoorsman Axe, received confirmation email called next day to check shipping and a person answered and checked on it and said will ship Friday. Received following Wednesday. Overall a smooth and good transaction. They have the best price also.

Excellent

3 years ago

flashalanz56

4.2

24 Reviews

4.2 SmartReviews Score

Recent Reviews

I found this site while looking for a deal on Eagles Nest Outfitters hammocks, which tend to be quite expensive(but definitely worth it). I love the outdoors and I work at a summer camp, which means my gear gets a lot of wear and tear, so I wanted to get a reliable brand of hammock. ENO is a great brand, and Backcountry Edge had a great deal on ENO stuff. I ordered a DoubleDeluxe ENO for about the same price as a SingleNest. SingleNest hammocks usually run about $60, and typically DoubleDeluxe hammocks are $20-$30 more, but I found it on sale here, so I went ahead and ordered it. I also ordered straps for the hammock, which brought my order total to close to $100. Along with my order, I got a free Backcountry Edge t-shirt, which is now one of my favorite shirts (it is one of the most comfortable shirts I own). The order arrived in the time that they said it would, and it was well packaged with original tags and such. I don't have anything bad to say about Backcountry Edge, and I'll likely be ordering from them again. I am a very satisfied customer. I've had my gear from them for around 7 months now, and it's still working great.

Excellent

3 years ago

Katie S.

Ordered a hard to find Patagonia large navy blue down sweater jacket on a Wednesday morning before 9 am and it was at my door at noon on Thursday. And the price was lowest of any vendor on the Internet or in stores. Now, compare this with an experience with REI. Two weeks earlier saw same item on their website. Ordered it and received confirmation. Three days later received an email telling me the order was cancelled. No reason, just cancelled. It took a phone call to their customer service to determine the reason, which was out of stock. When asked why it was still on their site, received an apology but no good answer. Perhaps they need to tweak their computer system? Anyway, a fine experience with Backcountry, and thank you Brian, who handpacked the jacket with care.

Excellent

3 years ago

Homer11

3.6

40 Reviews

3.6 SmartReviews Score

Recent Reviews

Great prices. What I wanted was out of stock so I chose a similar product, that was the only issue I had. I wish the product I really wanted had shown out of stock rather than in stock so I new ahead of time.

Great

3 years ago

Deleted User

The serenity prayer Zippo lighter I receieved has horrible engraving. The prayer is totally illegible and seams like it will be rubbed smooth in no time. I had 3 friends over the day it came and NONE OF US COULD READ IT. If I didn't know what it was supposed to say. I would have thought I got the wrong item. I have never been so dissatisfied & disappointed

Bad

3 years ago

Melissa N.

3

2 Reviews

3 SmartReviews Score

Manna Harvest

MannaHarvest sells over 6000 high quality organic and non-organic all-natural foods and other items that you can buy and have sent directly to your residence organic food organic food online health food health food online

Recent Reviews

Ordered bulk food product on 3/9. Never heard from company that there would be a delay in sending. Finally got the product after many phone calls initiated by me. Recieved incorrect product on 3/30. Called company who finally got back to me on 4/5 leaving me a voice message that I have to pay to mail back the wrong product before they will send the correct one. I have called them 3 times and e-mailed to discuss this with no further response. Poor service, unreasonable request to have customer pay for their error!!!

Poor

3 years ago

otter4

almost three weeks past without shipping confirmation. After repeated phone messages left unreturned I finally sent emails and phone messages requesting to cancel the order(which it states you are not aloud to do on their site) The next day i received an email thanking for my order with a tracking number. Non existent customer service. Poor management skills, will never return to this establishments site.

Bad

3 years ago

lepp

2.9

13 Reviews

2.9 SmartReviews Score

Recent Reviews

After 15 days the order was not delivered, but cerdit card was charged on same day. After contacting the service, first they said that they did not have the address and on second day they said that they do not have the credit card info, so they did not ship the order. They charge the credit card but then the reason for not shipping is that they do not have the credit card info. Now for last 3 days when I call then all I get is their answering machine.

Bad

3 years ago

neeln

I ordered items worth $117. They delivered for items worth $16 to India and also charged a shipping fee of $25 on top of that. It has been almost a month and they have not delivered the remaining items. I called them up several times but it goes to the voicemail and the message says that the voicemail is full. I am not even able to leave a message! I sent them a couple of email messages but still no response. It is clear it is a fraudulent company. I have reported to immigration authorities so that they will get deported. We don't need people like this in this country giving the rest of their countrymen a bad name.

Poor

3 years ago

cheated_badly

3.2

22 Reviews

3.2 SmartReviews Score

Kalyx

Your source for quality organic and natural products We sell fresh and in bulk and always environmentally friendly Bulk herbs bulk spices capsules extracts gardening hydroponics and more

Recent Reviews

I have not received my order yet and it's paid for and 10 days later It's MIA! :-(

Poor

3 years ago

mawashington

I have been doing business with Kalyx for more than 10 years and have always been pleased with their service. I have never had any problems with any of their herbal products.

Excellent

3 years ago

lkunkel7

3.5

2 Reviews

3.5 SmartReviews Score

Recent Reviews

The items I ordered turned out to require being drop shipped from the manufacturer with a 5 week lead time. This fact was not indicated anywhere on their website however. As well, within hours of being informed that it would take at least 5 weeks for them to be shipped, an email indicating a sale was now in effect offering what would amount to $20 off my order. Their support was unable to apply the sale discount to the order, however they were able to cancel the order. In the end I decided to spend a little more money to receive the products earlier, as the extra cost was not an issue given the time sensitivity of their delivery. However, I could also have made the purchase anew through them to receive the sale discount with minimal effect on shipment date, which given the 5 weeks what is a few more days?

Bad

3 years ago

TinCanFury

125West.com has outstanding customer service and a unique selection of products to choose from. I purchased a Saeco automatic coffee machine from 125West.com about 5 years ago. I was unsure about making a $600 purchase online, but at the time I found information suggesting 125West had been in business for about 5 years already, so I took the plunge and was very happy that I did; my Saeco machine still does it's job today. Another 5 years later and they are still operating with the same fine customer service they provided back then. I purchase all of my coffee from 125West.com as I love their imported Cafe Beletage. Their website doesn't have a lot of graphics to slow down the loading of the site, which means fast ordering and browsing for the products I want. I have noticed they are starting to add videos to their site for product demonstrations, but they don't interfere with the loading time as I have the choice of playing them or not. I fully recommend 125West.com for anyone looking for a specialty product!

Excellent

3 years ago

bfharris

2.6

29 Reviews

2.6 SmartReviews Score

Recent Reviews

I received an ad during the past couple of days to reprint my book which originally cost $208.32 for $50. I was very interested in reordering a number of books at this rate, however, when I tried to do so it would not give me the special rate. I phoned Mypublisher and was told that the price increase was due to special features. I explained I wasn't adding any additional features that were not in the book that I paid $208.32 for. He stated he understood my position, but stood firm that I would have to pay extra fees. I asked to speak with a manager, but he said it was a manager who was giving him the information. I am very disappointed with their misleading ad. Confirmation for shipping of the book was sent 7/28/15.

Poor

3 years ago

Molazoey

I've been using MyPublisher for 6 years. The software has been slowly improving but, as others here have noted, still has issues. Although the layout options are broadening, they're still not as customizable as they frankly should be. The application froze on me countless times this last time, forcing me to restart it. It froze again (3 times) when I tried to complete my purchase. Not great. But my greatest reservation (and the reason I will be using Mixbook from now on) is the terrible customer service. You need to wait 48 hours to get a curt and unhelpful 2 sentence reply from someone who spells your first name wrong. The tone of the two responses I received was so cold and dismissive that I immediately regretted having ordered so many books from this company in the past. The product is not nearly good enough to make up for the poor customer service. Sorry.

Bad

3 years ago

krtek

2.6

25 Reviews

2.6 SmartReviews Score

Recent Reviews

Two years now since bought from them for the first time. The products are real good and the prices are fair too. I also appreciated they used USPS for delivery for they have the best rates and I didn't mind waiting for a few days instead of paying a lot of money to DHL or TNT. The customer service is great too. In all, it's a great pleasure for me to buy from Bargains Avenue.Wish there were more such stores on the web. Last year I had a bad experience with a British company.They refund me after I payed the whole amount by PayPal.They said it was a security matter.They only lost a good customer along with its friends.Probably that's why America is always ahead of Britain.But instead of being so haughty and always attacking the americans in their movies , the british guys (and girls from customer service) should learn from the americans.It should only be for their best. So Bargains Avenue, we love you here in Romania!!!

Excellent

3 years ago

Paris247

I buy my US clothes on Bargains Avenue quite nice articles at really correct price! also a fast shipping (to france) and really good communication. highly recommanded

Excellent

3 years ago

RNiko

4.6

3 Reviews

4.6 SmartReviews Score

Recent Reviews

Great work. Just keep it up. Source URL : https://barobjects.com/

Excellent

3 years ago

BarObjects

I bought 2 sets of BarConic 9.5oz Monument Collins glasses (12 total). After running them a few times through the dishwasher with perfect settings, they turned totally cloudy. None of my other glasses that were washed the exact same way shows any cloudiness/etching. To be sure it wasn't the water, I cleaned them with vinegar, Lemon Shine and Lime Away but none of it made a difference. I then approached Barproducts.com customer service. After explaining the problem and sending them pictures, they said they can't do anything about it. I wouldn't buy from this company again since they don't seem to stand behind their products.

Poor

3 years ago

rhk033

3.4

2 Reviews

3.4 SmartReviews Score

Recent Reviews

I ordered two in stock mirrors for my bathroom. The date to be shipped was 5/22/09. When they still had not shipped them on the date stated I emailed them-twice. The second time I received an email saying they are on back order and not due until June. They had to know this when I ordered. Bad business!!!! A quick email would have helped back on the 5th.

Poor

3 years ago

Nay

I ordered two outdoor ceiling fans. Transaction and shipping was pretty much flawless. Got the Fed Ex tracking number a day or two late, when they were basically being delivered. Would definitely order again.

Excellent

3 years ago

Bill_A

3.6

21 Reviews

3.6 SmartReviews Score

Recent Reviews

Company provided fair pricing and up-to-date equipment for sale what I received was made just in March of this year which impressed me that I was able to get something so new unit works well more than I anticipated would use them again in the future for another purchase

Excellent

3 years ago

Janet mills customer

The price was great; the ordering process was easy; and delivery was 1 day earlier than stated!

Excellent

3 years ago

James

3.4

8 Reviews

3.4 SmartReviews Score

Recent Reviews

I placed my order on 3/20/11 for a clearance North Face fleece jacket and got it on 3/25. I was hesitant because of the reviews, so I decided to pay through paypal just in case I had any issues. But no issues at all and I couldn't be happier with my experience!

Excellent

3 years ago

POA24

I ordered a backpack on December 14th and paid for rush shipping and it didn't arrive until December 20th - after I'd left for an international trip. I repeatedly called customer services representatives throughout the week of December 14th asking where the backpack was and the blame was entirely put on the US Postal Service. They are the third party involved, Rocky Mountain Trail is whom I ordered from and whom I was relying on for the product to arrive and that didn't happen. I was left hunting through San Francisco for a backpack large enough to last me a month abroad, 18 hours before my flight. This not only was disastrous, but ended up being more expensive than the backpack I ordered through RMT. They have issued a shipping refund, but that's it. To say I'm disappointed in the customer service provided by Rocky Mountain Trail is an understatement.

Bad

3 years ago

Northy329

4.1

30 Reviews

4.1 SmartReviews Score

OfficeWorld

OfficeWorldcom has 40000 office supplies business products in-stock up to 80 savings industry-leading service FREE 1- to 2-day delivery over 49 The source for office supplies janitorial supplies business products

Recent Reviews

I will say that browsing the website can be slow-going so it is best to know the make and model you are looking for prior. Order process was very simple otherwise. The chair arrived the next day and it was the exact item I ordered and it works like a champ. I did a lot of shopping around and this place had the same selection, if not better, and the lowest prices of any site that I came across. For Real! Even lower than Wal-Mart! Give it a whirl...

Excellent

3 years ago

gjpauley

I first ordered from OfficeWorld because they had by far the best deal on the printer I was shopping for. It was after the tsunami, and there was some correspondence back and forth about availability: real people, with real names, writing real correspondence, regarding me as a partner in the transaction. I looked them up, and lo and behold, they are in Eugene, Oregon, just down the freeway from my home in Portland. Free shipping, personal, flawless service, and a local company employing people in my economic watershed: one very loyal customer.

Excellent

3 years ago

shoppingme

3.9

14 Reviews

3.9 SmartReviews Score

ASIHome

Home Automation Home Theater Security Home Networking Security Telephones Intercoms Weather Stations AV Distribution Landscape Lighting Books Videos Tools HVAC Control - Its All Here

Recent Reviews

Recieved in 1 week what a couple local suppliers said would take 2-4 weeks to get from the factory. On top of this, the local suppliers were quoting us almost twice as much as ASIHome was quoting us. So we got better pricing and service. We will definately use ASI again.

Excellent

3 years ago

EHSLLC

I've placed two orders with ASIHome now and have had an overall positive experience. Their prices are great, service good, and they are even active in online z-wave community forums that help DIYers like me. My first experience was disappointing due to the length of shipping (my order took over 3 weeks to get to me), but since then I've noticed they have started clearly stating shipping times for each product on the site, so this shouldn't be an issue, or at least a surprise anymore. For my second order with them I purchased a handful of items which were all listed as in-stock. These all shipped within 24 hours of my order. All things considered, I definitely recommend them with the only caveat being to double check the stock level and shipping status of each item if you need it in a timely manner.

Great

3 years ago

fall-line

4

77 Reviews

4 SmartReviews Score

LuckyVitamin

Discount prices & free shipping on vitamins, nutritional supplements, health foods, bath, beauty & other natural products

Recent Reviews

As a first-time customer, I was impressed with your diverse selections, ease of ordering and fast delivery. Your products were highly recommended by a baking friend. He was right! I am experimenting with your sugar substitutes and loving the results.

Excellent

3 years ago

Anne C.

I always get great service from LuckyVitamin and this time was no different. Excellent prices and quality products. The only blip - I have now tried to order my regular multivitamin 3 times and it is still saying "backordered" (Solaray). I'm getting concerned, as I depend on them too. Trying to be patient because they are nearly double the cost from the manufacturer!

Excellent

3 years ago

CAROL LYNN HARBOUR

3.2

29 Reviews

3.2 SmartReviews Score

Recent Reviews

I ordered a newspaper from the year my father in law was born. I ordered it on May 19th. Filled out the information regarding the personalized certificate. I received a notification that it didn't show the complete wording. I replied with the wording and even used their form numbering. Title Occasion, Recipient, line one, line two etc. I received an email stating that they had received my information. Four days later I received the same notification about incomplete wording on the form. I replied with a copy and paste of the original reply. I did not hear back. I replied to the message and still didn't hear back. I called and was told that the item had shipped "today" that was yesterday....it still is showing that the package hasn't been received by usps. Not happy with the service. It's been over two weeks now. Past my father in laws birthday. We had to tell him we have a gift...it's not here yet.

Poor

3 years ago

Kellyrobertson I.

Product was as promised and arrived as stated, however, package tracking system didn't work but with a quick email inquary I was able to obtain tracking infor within 24 hours.

Excellent

3 years ago

payne-kamby

4.3

1 Review

4.3 SmartReviews Score

Levenger

Levenger offers luxury fountain pens Circa planners professional notebooks quality paper portfolios leather bags and briefcases and other timeless gifts

Recent Reviews

This reviewer is insulted and disrespected to find that not only was there no instruction or guide included to avoid the potential destruction of the pen when removing its fill tank but did not even provide directions for using an unusually shaped cartridge. An email was sent with proper and specific information that was ignored. A second letter was sent to Levenger Customer 'Disservice.' This time, they acknowledged the pen. However, they disregarded the portion of the question about the insertion of cartridges. Much time was wasted. Time is money. I am hard-pressed to consider that I might make a purchase from Levenger again, considering their prices. They want to make their customer service "Legendary." At this time, it seems to be mythology.

Poor

3 years ago

ArnoldMagy

4.3

9 Reviews

4.3 SmartReviews Score

Scuba

Scuba gear with expert advice for all from our Scuba Instructors 150 price protection free shipping for many items Scubacom offers worldwide shipping

Recent Reviews

I thought I'd done my research and made a purchase that I wound up being disappointed in. Called Scuba.com and got an instructor named Bob. He gladly took the item back and after a few questions about me and my diving recommended an item that cost slightly less and is exactly what I hoped the first item would be. He explained why he felt it would be better clearly and pointed out features for me to look for. His advice was spot on! If you want to be sold gear call the other guys. If you want expert advice and a friendly attitude call Scuba.com and ask for Bob.

Excellent

3 years ago

Donjobeach

I purchased two strobe batteries and a battery charger for the strobes. I waited several weeks with No updates on when the equipment will be shipped.I received the strobes and they said the manufacture stop making the battery charger. I them told them the strobes batteries are useless without a way to charge them and they said that make sense and they would contact the manufacture and get back to me. I have called and sent them emails and they have not returned any of my requests for the past two weeks. I contacted a more customer oriented dive shop and I received the battery charger within a couple of days.

Poor

3 years ago

Rich175

2.1

5 Reviews

2.1 SmartReviews Score

Recent Reviews

I purchased hundreds 3M masks with them and called the custom service for cancellation. The custom service confirmed cancellation for me on phone. The company called me back to inform me the product will be available soon. I double checked with them that I want to cancel all my orders. Several days later I received email from them that my products will be shipping out in the future. Called my bank and they suggest a cancellation document. Call the company again for cancellation email or cancellation confirmation number, didn't get email or confirmation number.

Bad

3 years ago

Apple-51547

7 days after I placed order, no shipment has been made. I kept calling them everyday, they kept giving wrong information. Most people speak English nobody understands. DO NOT use their service. go else where.

Poor

3 years ago

psdnca

4.2

7 Reviews

4.2 SmartReviews Score

Recent Reviews

Since this little note was printed on page 16 of my latest Herringtong Catalog: ""As the welfare-state mentality stifles economic growth, and dampens demand (think Greek riots!) - Wenger has asked us to move its excess inventory at substantial savings...signed, Lee Harrington" You have lost every cent of my business. What a horrible company.

Poor

3 years ago

JojoCollins

I ordered a wallet for about $77 and never received it. Both the customer service line and order lines have been disconnected. I can't believe these gypsies have stolen my money and now I have to contact the Better Business Bureau. What a pain in the ****!

Bad

3 years ago

theallnighters7

4

5 Reviews

4 SmartReviews Score

Recent Reviews

My order was placed on a Tuesday and arrived to my house the following Thursday, two days later. I am pleased with the papers that I received, exactly as ordered, and with six extra bonus papers for printing, to try the new line of papers that Red River developed. I am pleased with the number of papers offered in the sample photo pigment ink pack, 34 papers, plus the bonus papers, all 8.5x11 in size. I will shop there again, highly recommended store.

Excellent

3 years ago

dgillilan

I've dealt with Red River for years and have come to count on them for high quality, reasonably priced photo papers and inks. Their web site is outstanding, providing the information necessary to use their products effectively. Service is tops and their shipping is extremely dependable. Red River can be highly recommended.

Excellent

3 years ago

CapeCod91

3.8

4 Reviews

3.8 SmartReviews Score

Recent Reviews

Project management is kind of a technical subject and you need expert advice from numerous technical writers or academic professionals. At locusassignments.com, they assist a bunch of students globally in the process to solve their various online assignments completely with an error-free solution.

Excellent

3 years ago

David

The website seems very professional, but it's really a foreign scam company.They took my money and guaranteed me a completion date. Then, 2 days after the deadline passed, they finally responded and told me they didn't have anyone with the statistics knowledge to complete the assignment. I am still fighting to get them to process a refund for what I paid, but now they stopped answering emails. STAY AWAY

Poor

3 years ago

Bee B.

3.9

46 Reviews

3.9 SmartReviews Score

Recent Reviews

Terrible company They charge fortune for the shipping and then include what looks like free return label but only later I realise they have deducted £9 from my refund I don’t remember seeing this on the return label ,as I would if kept an item Over all I paid £5 shipping fee and £9 return fee for £19 top Awful

Bad

3 years ago

R. G.

I bought a jacket 2019 dec returned in feb due to feathers coming through. Went to shop with original receipt (no other receipt given) Told from a photo by customer service it was wear n tear. Bare in mind I've been housebound from March to August due to covid and illness. So apparently a £90 jacket gets worn a few times then washed and its classed as wear and tear. Come on really hollister!! I was a loyal customer as was my family and now we aren't going to return custom if this is how they treat loyal customers Very unprofessional

Bad

3 years ago

Y. T.

3.7

8 Reviews

3.7 SmartReviews Score

Rove

Roveme - A travel guide that suggests you the best time to visit a destination based on experiences it offers

Recent Reviews

Blog di viaggi che fornisce informazioni e consigli ai viaggiatori su località ed eventi, in tipico stile da copywriter, ma in realtà le info sono spesso inesatte: ad esempio ho notato che nel loro articolo riguardante un dato festival (nos Alive), vengono fornite informazioni errate come il fatto che il festival dura 3 giorni e vengono elencati anche meno palchi di quanti ce ne sono veramente

Poor

2 years ago

SelenaSally

Found this website years ago and it went straight to my bookmarks immediately. Here, I founbd a galore of useful info for colorful traveling. And who doesn't want to be in the right time, in the right place while trying something new? What an adorable feeling!

Excellent

3 years ago

Emily

4.9

30 Reviews

4.9 SmartReviews Score

Recent Reviews

I just placed an order with them for two work wreaths. The wreaths were received promptly and look beautiful. I will order again.

Excellent

3 years ago

Shani30

As a new customer and having just completed my first purchase from MardiGrasOutlet I must say that this transaction was probably the easiest first transaction with any online merchant I've ever dealt with. Not only was the transaction a breeze but my order was received in record time. I'll definitely be back for more!! Thank you!!! :)

Excellent

3 years ago

eagleradio

4.3

3 Reviews

4.3 SmartReviews Score

Wholesale Art Supplies - Art Professionals Business - ASW

ASW Warehouse club sells art supplies at WholesaleWarehouse Club prices direct to professional artists teachers schools businesses

Recent Reviews

Another art supply online retailer with some of the lowest prices I've seen. One of the items in my order was out of stock with 7/6 listed as the date of receiving new stock. An email was sent informing me of this and gave me the option to cancel the order for that item or the whole order. There was also a shipping choice to ship all items when available or ship separately depending on availability (more expensive). Eventually the whole order was shipped around mid-July, so there was some delay but it arrived in fine packaging with nothing damaged.

Great

3 years ago

Alex P.

HORRIBLE!!!... Signed up for membership. Ordered some goods. Half were not in stock, so my order amounted to a few paintbrushes. Tallied my order... Shipping to Hawaii? Only through UPS or FedEx online they said after signing on. Shipping cost? $100 shipping charge for $100 order. Backed out and called them.. Sorry, we only use UPS and FedEx when ordering online. Decided that day to ancel my membership. Have they returned my emails, phone calls, responded??? No. Worst customer service I've come across in years!!

Bad

3 years ago

Red B.

3.6

30 Reviews

3.6 SmartReviews Score

Recent Reviews

It takes almost three weeks

Bad

3 years ago

MountbattenPinkAsp

Top website, 5 star, number 1

Excellent

3 years ago

CoolGreyDormouse-65964

3.8

7 Reviews

3.8 SmartReviews Score

Recent Reviews

After being a good $1000.00 repeat customer over the past few years, I had an issue with my most recent purchase. Before I opened the box, I contacted customer service. I might have been ok with their response if they had been truthful with me, but the customer service person outright lied to me to make her case better. I then opened the box and found that the item was also defective and did not work. If you deal with this vendor you might get lucky and get a good item. However, if there is an issue or a problem I am confident that you will not be happy with their customer service. I know that I will no longer be one of their customers. I also have stopped referring people to them. I feel that my reputation is at stake also. I don't want to be in a position where I have referred a friend to a company that will do them wrong.

Bad

3 years ago

Expectgoodcustomerservice

I purchased a Great Northern Red Antique popcorn machine from Discount Tommy. The popper was delivered and shipped really fast. They even helped me with questions on how to set it up! I couldn't be happier with my fancy popcorn machine and the great service I received. Even saved a few hundred dollars off retail. Five stars all the way!

Excellent

3 years ago

ryansantangelo

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