Electrical Wholesaler

Ordered a watch through their website on December 5th. The item was on backorder, even though the website did not reflect that when I made the purchase. An email from them assured me that since they have a "confirmed shipment arriving in 12-15 days" that I was to receive the gift in plenty of time for Christmas. Over 15 days later, no update from them. I call them and ask about the status of my order. The person on the phone informs me that they did not receive enough stock to fulfill all of the orders and that they were in the process of contacting customers to let them know. This was on December 22nd! Do not go with a Mom & Pop site, even though they've been accredited with the BBB since 2001. Rely on ResellerRatings reviews. Wish I did that in the first place. Hopefully this helps others.

I sent a old pocket watch,for a repair estimate, my grandfather had bought in the 1800's. I sent it in in its drawstring watch bag that i assume was over 100 years old. i did not get it repaired and they returned it to me without the bag. i called them to try to get the bag back. I was told they did not have the bag and they were not responsable for customer packaging. Come on princeton, an obvious watch bag is packaging. Give me a break.

I'd give them 5 stars, but took 1 away for sending me the wrong order. I ordered a shirt, tie, and slacks. I got the shirt, tie, and the craziest-looking shorts I've ever seen; in a size way too big. I sent an email and didn't hear back, so I got in a chat session with Justin. He and I laughed about this, because I was able to upload the pic of these shorts, which I will provide. Because the warehouse completely screwed the pooch, he's ordering me the slacks and over night'ing them to me. Now, THAT'S what I call good customer service. No fuss, no hassle. They do need to do something about their email system that doesn't respond. I typically don't like chat sessions, am not normally up this time of day, and they beat phone calls where customer/technical support gets away with saying any ole' thing in your ear. Thank you, Justin; it was great doing business with YOU!

This is part of my ongoing "Hall of Fame" reviews. I include Brooks Brothers, as it once epitomized the easy going elegance of the clothing worn by the American gentleman. Its styles were classic ... and its fabrics were pure and natural. In its day, never did it cave to the whims of fashion fads or whimsy. Now their clothing is manufactured off shore ... their cuts are skimpy ... and they bow to synthetic fibers. This downturn bothers me terribly. The women's line is atrocious. B2, you were once an American icon ... a staple for the well-born American family. Why oh why did you cave in??? ... boo hoo hoo. Three common stars for you !!!

order precisioncddvd-13221 from BurnSmart.com I have ordered from this company many times over the past few years and have never received an order packed this poorly. All orders are always double boxed and well packed - not this time. A single box was used and half the 600 cds ordered were broken from their shrink wrap and were loose in the shipping box. If you can't ship orders properly there are many other places that can. This is one repeat customer that is now looking for better.

In 2009, someone reviewed this company and made this statement, "Order process was relatively quick, and te dealer was not playing with price vs shipping. A couple of other sites offered the product at $0.01, but the shipping was $50!!." Well it's now 2017 and things are WAY different. I came across this company five years ago and noticed that their items cost less than their competitors but when it came time to check out, the friggin' shipping cost for a $12.00 item was $30. I had forgotten about this site because I never bothered ordering anything at that time because of the gouging. I'm searching again for recording supplies and came across their website again. I was excited to see the prices were a few bucks lower than others so I ordered a few things and went through the check-out process. I ordered two items, $28 & $22.99. Fine and good. Then I plug in my State and zip and press the recalculate button. Shocked beyond measure, the shipping cost for two items was $55.71 UPS standard. I've ordered these same items from other sites at higher cost but lower shipping fees. Why would I pay more to have the item shipped than what it costs. From five years ago to now, this has NOT changed. At BurnSmart, no matter what is ordered, the shipping costs exceed your order. I would have paid double. I did the math and went back to the other sites. All told, their items may be a few bucks higher but you pay less overall because the shipping fees are far less. I've been checking around and while this is also being done on places like Amazon and ebay, at least it's reportable. Come on BurnSmart! Stop hiking up the shipping cost of an $8.00 item to $30. This is shameful. Please, don't just read this and take my word as gospel. Go to their website, drop a few items in the cart, go to check-out, calculate the shipping cost and see for yourself. BEWARE, BEWARE, BEWARE, SHIPPING GOUGING!

I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders

I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away

1/28/2009 I shipped my books to efollet.com for resale. It has been a month and I have not heard from them. Last week I sent an email asking if they had received the books, but they did not reply. I had to go to their website to hunt down a customer service number (it's 1-800-381-5151). I spoke with a representative, who told me that during the busy season, it takes a long time to process orders, and that my books had not yet been checked into the warehouse. So efollet.com loses points for (a) not responding to my email, (b) not providing easy access to a customer service number(I had to search for it on their website - it should have been included when they sent the initial email confirmation of my order), and (c) not giving any type of estimate on how long it takes to process an order. If it takes a month or longer to process an order, they need to inform people of the potential delay. Firstclassbooks.com, on the other hand, mailed me a check within two weeks after I had sent them a book, so I'll use their service for future book resales.

I tried to sell two textbooks to efollet back in June 2018. They said they would be able to process my books within 2 days, and I would get money for my books within 2 weeks. That is a straight up lie! I didn’t hear back from them until the end of September 2018!! I called their customer service number multiple times over three months and they were very unhelpful. They said their system that they use to process books is so slow that it takes two to three months to process a textbook. In short, don’t waste your time or effort trying to sell your book to efollet.

I returned a bra to them, with my exchange choices, and not hearing anything for a month, called the toll free number. The woman that answered definitely needs lessons in customer service. Bonnie (?) over-talked me, never allowed me to speak, interrupted me when I spoke. What I wanted to say was not important to her, only what she had to say. I was originally gonna keep my exchange on back-order... but after this experience, I canceled it. I can order from somewhere else where they actually appreciate their customers. Now I'm just hoping to get my refund.

this is a copy of the letter wrote to customer service this is regarding an order i made a month ago for a $100 gift card that i never received. i never received it via mail like it should have been sent. i wrote a letter to customer service more than once inquiring about this, and they responded that it comes in an e gift card. their website never stated that anywhere! and the picture of the gift card, is an actual gift card, not an e gift card. so customer service then proceeds to tell me that they were going to resend it to me, and also that "i" was supposed to log into my account on their site, to view it then print it. really? im supposed to know to do that for something i ordered that was never stated to do so! so not only did i never receive the email that customer service said they were going to send that was a copy of the gift card, but i tried logging into my account as they told me and tried to re-send it numerous times to myself, each time i did, i got an email back saying that its undeliverable. customer service is a joke, their policies are ridiculous, when i made an order one time a few years ago i should have learned my lesson then. items took weeks upon weeks to get here, literally so long and so many messages i had to send about the whereabouts and i kept getting the runaround. then the items get here, i paid for quality items, they were cheap and not as described by any means, so their return policy is not clear at all. if you go to their site and read their rules for return criteria it is unreal. if you order more than 1 of a kind items, only 1 is refundable. and then youd still be accessed a %15 surcharge fee. returns for refund must be postmarked 30 days from ship date, but thats impossible because they either never send the items or they take longer than 30 days. an you have to pay the return shiping. i have never in my life gone through this with ANY ANY ANY COMPANY OR BUSINESS. I tried to return all items a few years ago, and they gave me a credit months later. i forgot i had it, and decided to purchase a gift card a month ago for someone for a gift card, never got that and am out even the credit, and the $100 gift card "OK I AM REPORTING YOUR COMPANY AND WEBSITE TO THE BETTER BUSINESS BUREAU AND AM ESCALATING THIS ISSUE WITH YOUR COMPANY. YOUR SITE IS SUCH A SCAM!!! YEARS AGO I ORDERED ITEMS FROM THERE, THEY TOOK WEEKS AND WEEKS TO GET HERE, THEN YOU TOOK FOREVER TO GIVE A CREDIT FOR THEM WHEN I SENT THEM BACK, SO I DECIDED NOW TO ORDER A GIFT CARD TO GIVE TO SOMEONE ELSE WHICH WAS A MONTH AGO. NO WHERE DID IT SAY THE GIFT CARD WOULD BE EMAILED. WHEN YOU CHECK OUT IT SHOULD SAY, IT DOESNT. SO I EXPECTED IT TO BE MAILED, YOU KNOW LIKE AN ACTUAL GIFT CARD WOULD BE, BUT NO OF COURSE NOT. I WAITED WEEKS YET AGAIN, FOR SOMETHING THAT NEVER CAME, THEN RECEIVE A MESSSAGE FROM YOU TELLING ME I NEEDED TO GO TO MY ACCOUNT TO GET IT. WHICH IS BULL. WHAT COMPANY DO YOU ORDER FROM THAT YOU HAVE TO DO YOUR OWN WORK TO OPEN YOUR OWN GIFT CARD!? RIDICULOUS!!!!!! SO, YOU SAID YOU EMAILED IT TO ME, I NEVER GOT IT OF COURSE, THEN WHEN I DID WHAT YOU SAID BY GOING TO MY ACCOUNT AND SENDING IT TO MYSELF, WHICH I HAD TO TRY TO RESEND IT 3 TIMES, IT NEVER CAME AND WHEN SOMETHING DID IT SAID IT WAS UNDELIVERABLE. NOT TO MENTION THAT I THE CREDIT I DID HAVE WAS MORE THAN $100, SO FOR ME TO NOW ONLY HAVE $2 AND CHANGE LEFT FOR A CREDIT, IS UNKNOWN. BUT IT DOESNT MATTER WHETHER I HAD A CREDIT OR NOT BECAUSE YOUR COMPANY NEVER ACTUALLY GAVE IT TO ME. GIVING IT TO ME, WOULD MEAN I WOULD HAVE HAD IT ALREADY AND I DONT, AND I SHOULD NEVER EVER HAVE TO GO THROUGH ALL THIS CRAP FOR SOMETHING I ORDERED A MONTH AGO. I AM GOING TO BE REPORTING YOUR SITE AND ESCALATING THE SITUATION. I WILL CHALK UP MY $100 GIFT CARD THAT WAS NEVER MAILED, NEVER EMAILED (AND NEVER STATED IT WAS AN E GIFT CARD ON YOUR SITE). I HOPE YOUR SITE AND COMPANY GET SHUT DOWN. YOU DO NOT KNOW HOW TO RUN A BUSINESS. THANK FOR ABSOLUTELY NOTHING. THIS IS B.S."

This was my first experience with a barcode scanner. It arrived sooner then I expected, came with easy set up instructions, and was in use within an hour after arrival. Thanks for making this a great experience with your company. I will be ordering more in the future.

We purchased a license online (Enterprise Browser Device License) in October 20th 2015 but we received it almost 2 weeks later... But I have to say that that the experience ended up being more positive than initially and later we purchased other stuff with a better experience

Ordered an item from LuggageOnline 12/14/11 for Christmas. Plenty of time right? Not for LuggageOnline. On 12/21/11 I noticed on UPS tracking data that item was scheduled to be delivered 12/26-12/29/11. I called LuggageOnline. The LuggageOnline agent cancelled the order and placed a new one with 3 day shipping (which was being offered to all online). His call not mine. On 12/22/11 I noticed on UPS tracking that the package would be delivered 12/26-12/28/11--AFTER CHRISTMAS. They have a tab where you can print a "gift voucher" telling someone that you ordered something from these dopes, but it didn't arrive. How nice of them! I happened to notice that the original shipment--which I could still track on UPS--had actually arrived in my town on 12/21/11 at exactly the time I was talking to the first agent. I called LuggageOnline customer service again. They informed me the item was now on back order. As for the original shipment. It was rerouted and could not be rerouted again back to me. So, what I got for my call to customer service was LuggageOnline taking steps that stopped me from getting what I ordered on time and doing something that insures I will not get the item on time. Also, at no point did I ever receive an email informing me my order would be late. They have good prices. But there is a reason for that. THEIR SERVICE IS TERRIBLE. Pay an extra couple of dollars and buy elsewhere.

I ordered 1 Jansport backpack and 1 travel-outlet kit. They ship the products promptly. The price was cheaper than amazon. When I send email to the Luggage Online, they respond me very promptly. I was kind of worried at first because I usually do not buy from anywhere except amazon or buy.com. However, I did not have any problem with Luggage Online. I recommend this seller.

I'm writing this review while STILL on hold with Old Navy customer service. Chat option is not even available online, and I have been on hold for 1:22:50 and counting. My order shipped and was missing a product (even though the packing slip showed it included). Not only am I on hold forever to correct this, but the hold music is a horrifying loop of 3 second clips of alternating songs and static. Songs from the 60s - present time, jumping every 3 seconds I was just listening to Pink and Elvis with some other unrecognizable songs thrown in. WTH IS THIS?!?!? I just want the items i paid for! I will NEVER order or buy from Old Navy again. I will make sure that I tell EVERYONE I know about this experience, and I'm going to post it on all of my social media accounts. This is the most obvious demonstration of how little they value their customers I have ever seen.

I bought some things on line in mid AprilI didn't like the flimsy material whe I received the order as month later so I sent it back the next day. They received the merchandise on May 22nd and still have not given me a refund. I will never buy from old navy again!

I also never received my order which was placed Dec 3. I have left multiple emails and voicemails.

I've recently put 3 orders and received all three orders with all beads on each order received. I'm satisfied with what I paid for and give them 5 stars on all orders and shipping them in a timely manner. Thank you for your business. Sincerely, Renee From Hilo Hawaii

I was very impressed by their fast shipping and good packing of the product, everything went very well and I plan on making many more orders in the future. A+++

Having received the pair of Dlink lan cards I ordered in only 2 days I felt a rating was definitely due. Well priced product, speedy delivery and I must say the polite, helpfull nature of the contact ive had with this seller is very reshreshing. 10/10

Reading all the reviews on getting charged 14.95 for membership without asking for it. When I placed order in December the asked me if I was interested and explained what it was . I love it! You registered your claim number and send pictures of receipts of stores you shop at and get 5% back. Minimal I get back was $30 so take away the 1495 monthly membership fee I still make 15 bucks. I have gotten back as much as $100. Just going to Walmart, Aldi’s, Lowe’s, and bed bath and beyond. They have so many stores and grocery store. So worth the time to send .

I made an order for 2 red white and blue stars and 2 weeks goes by and it says it was delivered when i called they said it was returned back and they would send me a new ones out... so two weeks goes by and i never recieved them so i called again and now they are out of stock... i asked to talk to there boss because no one can call me never a phone call but they decide to just send me a partial refund so i have to call again to get my money... nothing but problems i wish i didnt waist my time

Had ordered a mountain bike and to make a long story short,I was not getting the bike I had ordered. I contacted their customer service management and it was resolved to my satisfaction. Any company can make a mistake, but when they admit it and make it right and apologize for the error I think they deserve credit. Too often today companies will not admit their errors or make things right. I found out that Sports Authority is a quality organization. Ernie Thomas

I had a bad experience after shopping a softshell jacket from them. I gave good amount for it but it was not good as they described it. It was of poor stitching. I regret that I chosen this site to buy my softshell jacket. Please don’t go for this site.

Worst online reseller that I have dealt with.No response to emails or phone calls.I have been trying to get a UPS tracking number from them for 5 days,no luck. My glasses were shipped 0n 12/22/05,according to their shipping email.

Hello, as first sorry for my bad english because I'm a german customer. I've have ordered glasses for $ 115,40. After reshipment nearly 2 months ago I'm still waiting for an answer and the refund. No answer by emails and no money. So I have no glasses and no refund. So I've learned not to order in the United states and to buy my glasses in Germany. It is not possible to get my money. This shop is a con-artist one. Do not buy there.

I used to buy from them years ago and every year or two I would get another pair. I did this for the past 10 years. However, the past couple orders have been wrong. The last order last year they said they would send a replacement but never did. Also never sent the refund. 1 year later i just ordered another pair and these were also wrong and the frame was very very cheap and garbage quality. glasses were wrong size. After less than 1 year these lenses are beginning to crack. I am suspicious these are not polycarbonate even though I paid a lot extra to get polycarbonate. Previous lenses lasted much longer. While I used to love optical4less, they are no longer reliable. And they no longer carry the frames I used to buy in the color I like. So I can't get the frames and they screw up on the lenses so I can't trust them anymore. They do not respond and do not refund so this time I wised up and filed a paypal claim to get my money back. It usually take 1 to 2 months when ordering to a new address, because it is held by customs. This is just to be expected for ordering internationally. The second time I order to the same address it arrives after 1 to 2 weeks. They used to send the glasses in a box but this time they were sent in a padded envelope. Looks like they are probably close to going out of business. Their website was down the other day, I thought they were out of business but now the website is back up. I guess they didn't realize when they starting having bad quality products and bad quality service then they would be losing customers. Seems like they are struggling now, but this is their fault why their company is struggling because they are failing to deliver the products and services they used to do years ago. Sadly now I have to find an alternative place to get my glasses. I will not buy from the United States because U.S. companies charge 100 times (not even exaggerating) the value of the glasses, it is a 10,000% markup, no glasses in the world cost hundreds of dollars to make, they only cost about $5 to make the frames and lenses, the rest is pure profit. Optometry in the U.S. is a massive scam so I will be looking for another company in China to order glasses from.

I had someone tip me off to this back around 2009, have literally bought every pair of glasses from them since even though I have eyeglass coverage. My prescription doesn't change so it is way easier to just order online with old Rx and not have to go through the whole eye exam high pressure frame sales process at the mall etc. Every pair has been perfect so far. They seem to last a few years which is reasonable for a 30 dollar pair :)

I made an order for three items on 12/10/08 and received this email today 12/12/08: "During the process of preparing your order for shipment, our shipping department discovered that one or more of the items you requested is out of stock and unavailable for shipment. The Monarch Fan Brushes Winsor & Newton size 2 has been removed from your order and you will not be billed for the item(s). We understand the inconvenience this may have caused and would like to offer you 10% off your next purchase with MisterArt.com. To take advantage of this discount, please enter the following COUPON CODE at checkout: XXXXXX This coupon code is valid through 12/31/2008. Thank you for shopping with MisterArt.com for your art and craft supply needs. We know that you have lots of choices and we truly appreciate your consideration. Please contact us if you require additional assistance and information. Regards, The MisterArt.com Customer Service Team" 1.) Why did the item show up as available on the website when I made my purchase? 2.) Why did MisterArt email me that the item was not in stock and go ahead and package the rest of my order? I may have changed my decision had I known the item was not in stock. The shipping cost is the same to ship 2 or 3 items. I would have canceled my order, but they went ahead and "packaged it". 3.) The purpose of ordering online is so you do not have to go out and purchase the item somewhere else. I will now have to go and purchase this at a Pearl Artstore now, so I might as well purchase the rest of the items there. 4.) The Supervisor, Tene at ext. 225 said that once the order is in "packaging", they have to send it. They cannot cancel the order even though I was on the phone with her giving my verbal request to cancel the order. How does this make any sense? 5.) Tene says I have to either refuse the order which is being sent to my mother's house in DC or they will send me a return shipping label once I receive the package. Uhm why waste their money or mine. Keep the package Misterart, I don’t want it anyway! 6.) I love the fact that they offer a 10% discount for me to use in the next 19 days. How ridiculous! Why would I shop there again! They should give me 10% off my CURRENT order, not my next order. That's a very CHEAP way of doing business and poor customer service. Misterart.com should keep their inventory up-to-date on its website and let the customer decide from the initial order what they are getting into. Never ordering from here again, and no thanks to Tene!

I've shopped at MisterArt.com a total of three times over the past year spending a total of $769.74. All three of the orders arrived well packaged and very quickly. Two of the three orders were perfect, exactly what I ordered. Only the most recent order was there any issues and that issue is so minor but does need to be fixed. My most recent order was for 135 items, 110 different products with 135 items all together due to duplicates. I was pleased to find that nearly the entire order was correct BUT one $0.73 plastic bottle was missing its spout and the cap that goes on the spout--I ordered eight of this particular item and the other seven came with the spouts and caps in place. I would think that the person packing the order would've noticed the missing spout and cap but they're human so things do happen. I sent an email to what I thought was their customer service email but since I got no answer (something they're normally very fast at) I copied and pasted the email into the web form on their actual site. I am confident that they will make things right because they really are good and quick at what they do. So other than the missing pieces, the order was perfect. Considering how many unique items there were in the order, a great feat! I would not hesitate to recommend MisterArt to family, friends and fellow resellerrating readers. I will update this review when the missing pieces problem is resolved. ----- Mar 6, 2010 Very early this morning I received a reply to my original email and they are going to be sending a new $0.73 bottle to replace the missing pieces on the other one. This is the kind of very fast service and fine customer service that makes buying from MisterArt a pleasure. I'll be renewing my VIP Membership with them straight away. BTW the VIP Membership is only $25.00 a year and it is well worth the price because it reduces their already low prices to the lowest price that your going to find for almost any of the artist supplies that they sell.

I found the site from Google Shopping link as I was looking for a site with Free Shipping and Google Check Out. The shoes were a great value... I got the Adidas 8K Trainers for $49.00 w/ Free Shipping, and the nest lowest price was $59 + Shipping. I will be back for my next shoe purchase!

I ordered some Nevados Men's Yahara Aqua Sandals via their Amazon store on 06/04. Good price and free shipping. Received on 6/8. Really good service. One wonders why they don't subscribe to RR's Merchant Member Program. Anyway I am please and will definitely order again. Update got the shoes June 9th. As stated above great service.

I bought the 4 carat tennis bracelet, and gave it to my wife for our anniversary. She was thrilled, it's what she always wanted. Would use this company again.

**** August 6, 2009 Update **** I'm updating this review 4 1/2 years after my original purchase because it seems my dispute with this company is finally resolved. Out of the blue, I received a phone call from Charlie in customer service informing me that Jewelry Central had been bought by another company. They were going through their records and came upon my file and this review; or perhaps vice versa, I'm not sure. At any rate, they offered to complete my refund and promptly sent me a check in the mail. I was completely pleased and surprised by this, and was grateful that someone there was trying to make up for a past mistake. I trust the new owners to put more attention to customer service and believe they deserve a second chance. Thanks go out to Charlie and the rest of the customer service team for making things right after all these years. My ranking will be revised to a neutral 3/5. ======= Original review: Summary: 1) They promised same-day shipping via FedEx. Based upon the date they charged my credit card and the delivery date, I believe they shipped on the 10th day via USPS. 2) I requested a cancel if they couldn’t ship by the 5th day. They shipped late anyway. 3) They shipped to the wrong address. 4) They kept $20 of my money because of items 1-3. The details of my experience: (Removed. It's been over four years. They made things right. No need for the gory details any longer.)

Genuinely a nice watch. Came with 2 extra straps which I put on my other watches. Extremely comfortable. I placed a nice black leather band with white stitching that came from another Tissot watch and it works with pretty much anything I wear; occasionally I use the NATO strap back on when I want it to be more causal. It also looks much better in real life than in the standard stock pictures. I love Tissot watches and this nice watch at low price point. Thanks, Jomashop!

I used to purchase my watches from other online outlets. I came across JomaShop as price was more than compelling. I was shocked that I received the same time piece which was offered at other places for more than 50% off with next day delivery. Truly outstanding place worth exploring :-) Thank you! - Adam & Jess

I found this site while looking for a deal on Eagles Nest Outfitters hammocks, which tend to be quite expensive(but definitely worth it). I love the outdoors and I work at a summer camp, which means my gear gets a lot of wear and tear, so I wanted to get a reliable brand of hammock. ENO is a great brand, and Backcountry Edge had a great deal on ENO stuff. I ordered a DoubleDeluxe ENO for about the same price as a SingleNest. SingleNest hammocks usually run about $60, and typically DoubleDeluxe hammocks are $20-$30 more, but I found it on sale here, so I went ahead and ordered it. I also ordered straps for the hammock, which brought my order total to close to $100. Along with my order, I got a free Backcountry Edge t-shirt, which is now one of my favorite shirts (it is one of the most comfortable shirts I own). The order arrived in the time that they said it would, and it was well packaged with original tags and such. I don't have anything bad to say about Backcountry Edge, and I'll likely be ordering from them again. I am a very satisfied customer. I've had my gear from them for around 7 months now, and it's still working great.

Ordered a hard to find Patagonia large navy blue down sweater jacket on a Wednesday morning before 9 am and it was at my door at noon on Thursday. And the price was lowest of any vendor on the Internet or in stores. Now, compare this with an experience with REI. Two weeks earlier saw same item on their website. Ordered it and received confirmation. Three days later received an email telling me the order was cancelled. No reason, just cancelled. It took a phone call to their customer service to determine the reason, which was out of stock. When asked why it was still on their site, received an apology but no good answer. Perhaps they need to tweak their computer system? Anyway, a fine experience with Backcountry, and thank you Brian, who handpacked the jacket with care.

Great prices. What I wanted was out of stock so I chose a similar product, that was the only issue I had. I wish the product I really wanted had shown out of stock rather than in stock so I new ahead of time.

The serenity prayer Zippo lighter I receieved has horrible engraving. The prayer is totally illegible and seams like it will be rubbed smooth in no time. I had 3 friends over the day it came and NONE OF US COULD READ IT. If I didn't know what it was supposed to say. I would have thought I got the wrong item. I have never been so dissatisfied & disappointed

AV alive; lowest price for some parts, high shipping cost, not a 24/7 site, still waiting for the parts! this store, had the lowest price for the crimp tool that I wanted. So I ordered it on 04/23/10. AV alive sent me an email on 04/30/10 with a tracking no. I placed the order around 23:47, four days later AV alive emailed me with the shipping costs, I had to OK the amount, then I emailed back to see if this was the lowest rate, AV alive said it was and the parts will ship. so close but, AV alive emails me 04/29/10, to say some of the parts come 25 to a bag, not 20 or 40. so I had to change my order. the web site said that you could order 1 to xxx parts, not any more! if you want connectors, RG59C-F's, you start @ 25. I had to call AV alive on 04/30/10 to find out WTF was going on! AV alive said they would up-date the web site, and my order was on it's way. Also the ladies I talked with, were very nice.

I went with AV Alive because the product I was shopping for was more than $1000 cheaper there than my local retailer. I was exceptionally pleased with the price, and the CSR's were very helpful on the phone and over email. My situation was difficult because I live in Canada, but wanted them to ship the item to an address in the US. One thing that caused a lot of problems was my credit card. I have a "Canadian" VISA, which AV Alive could not accept, even though I've used it countless times in the US and in other On-line stores that are US based. I can't recommend AV Alive to anyone here unless that restriction is lifted. The only option for me for payment was Wire Transfer, which is more costly and inconvenient. After that was resolved, the CSR's dealt well with the other problems I had.

After 15 days the order was not delivered, but cerdit card was charged on same day. After contacting the service, first they said that they did not have the address and on second day they said that they do not have the credit card info, so they did not ship the order. They charge the credit card but then the reason for not shipping is that they do not have the credit card info. Now for last 3 days when I call then all I get is their answering machine.

I ordered items worth $117. They delivered for items worth $16 to India and also charged a shipping fee of $25 on top of that. It has been almost a month and they have not delivered the remaining items. I called them up several times but it goes to the voicemail and the message says that the voicemail is full. I am not even able to leave a message! I sent them a couple of email messages but still no response. It is clear it is a fraudulent company. I have reported to immigration authorities so that they will get deported. We don't need people like this in this country giving the rest of their countrymen a bad name.

I have not received my order yet and it's paid for and 10 days later It's MIA! :-(

I have been doing business with Kalyx for more than 10 years and have always been pleased with their service. I have never had any problems with any of their herbal products.

The items I ordered turned out to require being drop shipped from the manufacturer with a 5 week lead time. This fact was not indicated anywhere on their website however. As well, within hours of being informed that it would take at least 5 weeks for them to be shipped, an email indicating a sale was now in effect offering what would amount to $20 off my order. Their support was unable to apply the sale discount to the order, however they were able to cancel the order. In the end I decided to spend a little more money to receive the products earlier, as the extra cost was not an issue given the time sensitivity of their delivery. However, I could also have made the purchase anew through them to receive the sale discount with minimal effect on shipment date, which given the 5 weeks what is a few more days?

125West.com has outstanding customer service and a unique selection of products to choose from. I purchased a Saeco automatic coffee machine from 125West.com about 5 years ago. I was unsure about making a $600 purchase online, but at the time I found information suggesting 125West had been in business for about 5 years already, so I took the plunge and was very happy that I did; my Saeco machine still does it's job today. Another 5 years later and they are still operating with the same fine customer service they provided back then. I purchase all of my coffee from 125West.com as I love their imported Cafe Beletage. Their website doesn't have a lot of graphics to slow down the loading of the site, which means fast ordering and browsing for the products I want. I have noticed they are starting to add videos to their site for product demonstrations, but they don't interfere with the loading time as I have the choice of playing them or not. I fully recommend 125West.com for anyone looking for a specialty product!

I received an ad during the past couple of days to reprint my book which originally cost $208.32 for $50. I was very interested in reordering a number of books at this rate, however, when I tried to do so it would not give me the special rate. I phoned Mypublisher and was told that the price increase was due to special features. I explained I wasn't adding any additional features that were not in the book that I paid $208.32 for. He stated he understood my position, but stood firm that I would have to pay extra fees. I asked to speak with a manager, but he said it was a manager who was giving him the information. I am very disappointed with their misleading ad. Confirmation for shipping of the book was sent 7/28/15.

I've been using MyPublisher for 6 years. The software has been slowly improving but, as others here have noted, still has issues. Although the layout options are broadening, they're still not as customizable as they frankly should be. The application froze on me countless times this last time, forcing me to restart it. It froze again (3 times) when I tried to complete my purchase. Not great. But my greatest reservation (and the reason I will be using Mixbook from now on) is the terrible customer service. You need to wait 48 hours to get a curt and unhelpful 2 sentence reply from someone who spells your first name wrong. The tone of the two responses I received was so cold and dismissive that I immediately regretted having ordered so many books from this company in the past. The product is not nearly good enough to make up for the poor customer service. Sorry.

Two years now since bought from them for the first time. The products are real good and the prices are fair too. I also appreciated they used USPS for delivery for they have the best rates and I didn't mind waiting for a few days instead of paying a lot of money to DHL or TNT. The customer service is great too. In all, it's a great pleasure for me to buy from Bargains Avenue.Wish there were more such stores on the web. Last year I had a bad experience with a British company.They refund me after I payed the whole amount by PayPal.They said it was a security matter.They only lost a good customer along with its friends.Probably that's why America is always ahead of Britain.But instead of being so haughty and always attacking the americans in their movies , the british guys (and girls from customer service) should learn from the americans.It should only be for their best. So Bargains Avenue, we love you here in Romania!!!

I buy my US clothes on Bargains Avenue quite nice articles at really correct price! also a fast shipping (to france) and really good communication. highly recommanded

The quality of the piece I was given for Christmas is second to none. My husband was really impressed with the personal attention and exceptional service he recieved when designing my necklace. The entire purchase process was completely stress free. I have recieved compliments on my necklace where ever I wear it....We will definately purchase from 14K-9 again in the future and reccomend them to all of our "dog friends"!

This is my second gift i have purchased from 14K-9. The staff was very helpful with my order. They anwsered my questions and designed a pendent that my wife holds dearly. Infact, I have reccomended 14K-9 to several of my friends. David Sloat Loveland Colorado.

I ordered an accessory for a finish sander and received the item in two days by USPS. The online ordering system is clear and complete. The accessory was a hard-to-find Stikit Conversion Pad for a Makita sander, Woodworker's Hardware item VLRCP017, which is a replacement for 3M Stikit Conversion pad 0511115-00400.

It says on their website that they pride themselves in shipping 99.5% of all orders the same day. Well its been 6 days and I still had not received a tracking number, so I called them... Sounded like I just woke the guy up, he told me it would take a while for him to locate my order information even though I have the order number??? He took my phone number and says he will call me back. I was told to expect my order in no more than 5 days, now we are on day 6 and it looks like it could be another week, I dont have time for this and I WONT be wasting my time with these losers in the future.

I would never order from this company.Took 2 weeks to receive product and when it did not work I needed to explain everything I did with it to explain to them why it did not work.They finally gave me a return # and sent item back item.When I did not receive a credit after 3 weeks I needed to give them the shipping # from post office which I did not have.They said it will take next billing cycle to get the money back if in fact it was returned to them since I could not prove I sent actually sent it back.WARNING DO NOT BUY ANYTHING FROM THESE PEOPLE.

I ordered a Samsung filter for my fridge. Received a TV bulb when called to ask about this They wanted me to place the order again and mail the bulb back AT my expense. After much auguring on the phone I asked for a refund and told them to send label if they wanted it back. Awful service will never order again from them. Stay clear .

Great work. Just keep it up. Source URL : https://barobjects.com/

I bought 2 sets of BarConic 9.5oz Monument Collins glasses (12 total). After running them a few times through the dishwasher with perfect settings, they turned totally cloudy. None of my other glasses that were washed the exact same way shows any cloudiness/etching. To be sure it wasn't the water, I cleaned them with vinegar, Lemon Shine and Lime Away but none of it made a difference. I then approached Barproducts.com customer service. After explaining the problem and sending them pictures, they said they can't do anything about it. I wouldn't buy from this company again since they don't seem to stand behind their products.

Ordered 2 thumbdrives 12/7/17 and today is 1/27/18 and I haven't received or heard anything. Never again from them.

I bought a majority of my gifts this past Christmas season from USB geek. I even referred some of my friends to their site. I was amazed at their products and was excited to finally have a place I could buy cool techy gifts from. I bought my youth pastor a usb, my bf's roommate the gun alarm clock system and my boyfriend an awesome pair of sunglasses with a built in mp3 player. When I received all of these they were great besides one issue... The plugin for my sunglasses was broken. I sent in the issue and they asked for picture proof and promptly sent me another one. Now you are thinking that they have done a great job so far and you are completely right. We finally received the plug in from USB geek and got ready to setup the glasses. They charged like normal and even played music. Only one small problem.... The glasses only played music when they were connected to the charger that was about 1.5 ft long if that. I emailed USB geek with this problem and they ignored my emails. I have given them appx 2 months to respond and have decided I have lost my money and have to replace the glasses with another company. This isn't the service that I expected to receive. Beware of the "coolness" factor of this company... They may slap you in the face for giving them business.

A three because they sold me a sleeping bag that was from over three years ago at almost full price and it should have sold for 100 dollars less. But, what are you gonna do. They need to make a buck too.

Mountain Sports has one of the best prices online and they ship orders of over $50 for free. My experience with this company is nothing short of amazing - their customer service is top notch. Their willingness to assist and satisfy their customer (particularly this customer) is something scarce in this age of impersonal online transactions. When my package was erroneously routed to a different address by the shipping company, Mountain Sports (Internet Team) responded to my email inquiry within the hour I sent my correspondence with them - that is "prompt" in its very definition. The matter was resolved and couldn't be more happier with their service. I can highly recommend this company without hesitation or reservation. Thanks Mountain Sports!

I placed my order on 3/20/11 for a clearance North Face fleece jacket and got it on 3/25. I was hesitant because of the reviews, so I decided to pay through paypal just in case I had any issues. But no issues at all and I couldn't be happier with my experience!

I ordered a backpack on December 14th and paid for rush shipping and it didn't arrive until December 20th - after I'd left for an international trip. I repeatedly called customer services representatives throughout the week of December 14th asking where the backpack was and the blame was entirely put on the US Postal Service. They are the third party involved, Rocky Mountain Trail is whom I ordered from and whom I was relying on for the product to arrive and that didn't happen. I was left hunting through San Francisco for a backpack large enough to last me a month abroad, 18 hours before my flight. This not only was disastrous, but ended up being more expensive than the backpack I ordered through RMT. They have issued a shipping refund, but that's it. To say I'm disappointed in the customer service provided by Rocky Mountain Trail is an understatement.

I purchased a relatively pricey (~$1500) ring as a gift from Masterpiece Jewels through their Amazon.com website. The entire experience was wonderful and everyone could learn a lesson on customer service from this company. I had several email exchanges with the company (David Ustaev) and he made sure he had all of the correct information before making the ring. I also let him know the date that I needed the ring. He called me when it was finished and he made sure I received it with plenty of time to spare. I've rarely been treated this well by vendors (online or otherwise) and it was a class act all the way. This is an fantastic company and I will be doing business with them again!

I purchased a phenomenal wedding/engagement ring set from Masterpiece Jewels approximately 5 years ago and had a great experience. Masterpiece is the right name for this company. I had a diamond I wanted to use and as I recall, David Ustaev, the company president was initially reluctant until I described the diamond, it's exact dimensions and quality. Once he was satisfied that it was a good diamond, he softened significantly. I say this to illustrate that he takes a great deal of pride in his work. David turns out the finest jewelry money can buy. Now, five years later I needed to have the rings enlarged. Being thousands of miles away, I first went to a local jeweler who referred me to another and then yet another. Finally, an older Japanese jeweler, said to be finest in my part of the world announced that he would not touch this ring...that I must find the jeweler who created it as it was so exquisite and quite complex. So, that I did. I called David who willingly took it back, enlarged it in only a couple of days, and shipped it back promptly. I would reccomend Masterpiece Jewels to anyone...infact I would insist upon it.

I will say that browsing the website can be slow-going so it is best to know the make and model you are looking for prior. Order process was very simple otherwise. The chair arrived the next day and it was the exact item I ordered and it works like a champ. I did a lot of shopping around and this place had the same selection, if not better, and the lowest prices of any site that I came across. For Real! Even lower than Wal-Mart! Give it a whirl...

I first ordered from OfficeWorld because they had by far the best deal on the printer I was shopping for. It was after the tsunami, and there was some correspondence back and forth about availability: real people, with real names, writing real correspondence, regarding me as a partner in the transaction. I looked them up, and lo and behold, they are in Eugene, Oregon, just down the freeway from my home in Portland. Free shipping, personal, flawless service, and a local company employing people in my economic watershed: one very loyal customer.

Very happy with the 3 watt flashlight, 3 watt headlight, and 4-in-1 pen. All items arrived in 8 days. I will do business with ledshoppe again.

Ordered A 2 flashlights, 2 pen/flashlight/laser combos and rechargable batteries. Turned out that 1 flashlight was defective, the other 3 led flashlight stopped working after a day and one of the pens didn't work as well. Sounds horrible, and I felt horrible since my previous experiences with oversea companies were pretty terrible. So I sent an e-mail explaining the situation and to my surprise, I was credited back the full purchase amount! Simply amazed. I will try ordering from them again and see if my order was just a fluke. I believe good customer service should be rewarded. *Edit As promised, I did order from them again. This time, I ordered a 3 watt flashlight, a multi-card reader and a bluetooth adapter. Glad to say that I haven't had problems with any of them. My only complaint is that shipping takes a little longer than a week since the company is based in Asia, but then again... being free more than makes it up for me.

Recieved in 1 week what a couple local suppliers said would take 2-4 weeks to get from the factory. On top of this, the local suppliers were quoting us almost twice as much as ASIHome was quoting us. So we got better pricing and service. We will definately use ASI again.

I've placed two orders with ASIHome now and have had an overall positive experience. Their prices are great, service good, and they are even active in online z-wave community forums that help DIYers like me. My first experience was disappointing due to the length of shipping (my order took over 3 weeks to get to me), but since then I've noticed they have started clearly stating shipping times for each product on the site, so this shouldn't be an issue, or at least a surprise anymore. For my second order with them I purchased a handful of items which were all listed as in-stock. These all shipped within 24 hours of my order. All things considered, I definitely recommend them with the only caveat being to double check the stock level and shipping status of each item if you need it in a timely manner.

Hello, I have been shopping from Amainhobbies.com for almost two years and i am very pleased with the services they provide.. Products are shipped fast, they always have the best prices, the packaging is great, and they reply to the emails directly.. Besides they have a very helpful chat service in their site.. I am very delighted and i highly recommend it to everybody.

I have found A-Main to be very reliable over the years,altought i try to buy localy, on many occasion getting some parts in a timely manner or just in stock have been proven very handy.

Ordered on April 8, 2017 and haven't gotten a response to either numerous emails or voice mails. In fact I called yesterday and their mail box is full and couldn't leave another message.

I ordered 3 #10 cans of Mountain House cottage cheese on their website. Being a savy consumer, I stipulated "New Stock Only. No Dented Cans". When the order arrived and was opened I discovered the product was already 5 years old. I immeadiately telephoned the company. I left 5 voice mail messages and sent 2 emails during their published regular business hours. No response. I finally talked to someone and was told that the 5 year old product is the "newest product they have". I was told they would "consider" refunding me if I paid return shipping to them. I flat refused. They sent the 5 year old product in bad faith. They knew I did not want 5 year old product. I have contested the charges with my credit card company. I have informed the company they may have their 5 year old product back if they will send a paid shipping label.

I have ordered many times from EWIS over the past few years. They are always quick to ship, honest in their dealings and reliable. This order went out on time as always. Their prices are great for resellers and their shipping and handling fees are standard. They provide good customer service when needed, as well. I recommend EWIS to everyone.

Have joined about a month and a half now and haven't sold one nickel or any items...

I ordered a newspaper from the year my father in law was born. I ordered it on May 19th. Filled out the information regarding the personalized certificate. I received a notification that it didn't show the complete wording. I replied with the wording and even used their form numbering. Title Occasion, Recipient, line one, line two etc. I received an email stating that they had received my information. Four days later I received the same notification about incomplete wording on the form. I replied with a copy and paste of the original reply. I did not hear back. I replied to the message and still didn't hear back. I called and was told that the item had shipped "today" that was yesterday....it still is showing that the package hasn't been received by usps. Not happy with the service. It's been over two weeks now. Past my father in laws birthday. We had to tell him we have a gift...it's not here yet.

Product was as promised and arrived as stated, however, package tracking system didn't work but with a quick email inquary I was able to obtain tracking infor within 24 hours.

We LOVE our beautiful, personalized Canvas Bags! Our family raises Guide Dogs for the Blind, and every year, we order these wonderful bags for our future families! They truly warm our hearts! Thank you Lands’ End for such a quality product, at such a fair price! Laura Ann R-T The Cookie Lady Boulder, Colorado GDB Mom to Ardal, Erickson, Ritter, Jones and Caboose

People beware !! Worst company ever . If they will loose or will not deliver they will send your to the shipper . They to many others and will not serve you Stay away buyers Do not shop it’s “ the end of land end “

This reviewer is insulted and disrespected to find that not only was there no instruction or guide included to avoid the potential destruction of the pen when removing its fill tank but did not even provide directions for using an unusually shaped cartridge. An email was sent with proper and specific information that was ignored. A second letter was sent to Levenger Customer 'Disservice.' This time, they acknowledged the pen. However, they disregarded the portion of the question about the insertion of cartridges. Much time was wasted. Time is money. I am hard-pressed to consider that I might make a purchase from Levenger again, considering their prices. They want to make their customer service "Legendary." At this time, it seems to be mythology.

Shipped wrong products, and dont give straight answers on how their going to resolve this( it been 48 hours since I first told them about the problem

Since this little note was printed on page 16 of my latest Herringtong Catalog: ""As the welfare-state mentality stifles economic growth, and dampens demand (think Greek riots!) - Wenger has asked us to move its excess inventory at substantial savings...signed, Lee Harrington" You have lost every cent of my business. What a horrible company.

I ordered a wallet for about $77 and never received it. Both the customer service line and order lines have been disconnected. I can't believe these gypsies have stolen my money and now I have to contact the Better Business Bureau. What a pain in the ****!

My order was placed on a Tuesday and arrived to my house the following Thursday, two days later. I am pleased with the papers that I received, exactly as ordered, and with six extra bonus papers for printing, to try the new line of papers that Red River developed. I am pleased with the number of papers offered in the sample photo pigment ink pack, 34 papers, plus the bonus papers, all 8.5x11 in size. I will shop there again, highly recommended store.

I've dealt with Red River for years and have come to count on them for high quality, reasonably priced photo papers and inks. Their web site is outstanding, providing the information necessary to use their products effectively. Service is tops and their shipping is extremely dependable. Red River can be highly recommended.

Terrible company They charge fortune for the shipping and then include what looks like free return label but only later I realise they have deducted £9 from my refund I don’t remember seeing this on the return label ,as I would if kept an item Over all I paid £5 shipping fee and £9 return fee for £19 top Awful

I bought a jacket 2019 dec returned in feb due to feathers coming through. Went to shop with original receipt (no other receipt given) Told from a photo by customer service it was wear n tear. Bare in mind I've been housebound from March to August due to covid and illness. So apparently a £90 jacket gets worn a few times then washed and its classed as wear and tear. Come on really hollister!! I was a loyal customer as was my family and now we aren't going to return custom if this is how they treat loyal customers Very unprofessional

Добрый день! Заказывала водолазку белого цвета коллекции Органик. Очень ждала этот заказ, т.к. уже полностью был продуман образ, не хватало только водолазки. Посылка пришла отлично упакована, но на рукаве водолазки оказался брак (см. фото). Очень расстроилась, что новая вещь с дыркой ☹️

Cudowna miękkość, delikatność i magia dotyku – tak opisałabym kaszmir. Noszę kaszmirowy sweter od kilku tygodni i jestem nim zachwycona! Dopiero jak zaczęłam nosić sweter z tego rodzaju wełny, odkryłam jak ciepło i przytulnie można się czuć. Kaszmir jest znany od wieków. Podobno już w starożytnym Rzymie sprowadzano go z Chin, jednak dopiero kilka stuleci później wszedł na stałe na salony. Wystarczy wyobrazić sobie angielskiego, eleganckiego dżentelmena z XX wieku… jest ubrany właśnie w sweter z kaszmiru!